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Human Resource Management and Native People: A Checklist of Concerns and Responses
Human Resource Management and Native People: A Checklist of Concerns and Responses
www.emeraldinsight.com/0306-8293.htm
IJSE
34,6 Human resource management and
Native people: a checklist of
concerns and responses
374
Alf H. Walle
Abstract
Purpose The paper aims to show that human resource management professionals need to consider
the uniqueness of Native, indigenous, and traditional people.
Design/methodology/approach A number of key issues demanding attention are analyzed in a
non-exhaustive discussion of relevant topics.
Findings The paper finds that organizations may lack the perspectives, insights, and skills they
need to effectively respond to the needs and demands of employees/potential employees who are
members of Native, indigenous, and traditional cultures.
Originality/value This paper provides a timely discussion of this important topic in ways that have
immediate practitioner application as well as suggesting additional research, dialogue, and thought.
Keywords Communities, Culture, Developing countries, Human resource management, Research
Paper type Conceptual paper
Introduction
There was a time when most Western organizations did not require sophisticated
strategies for dealing with distinct cultural enclaves because contact with such people
was minimal. Some local individuals may have been hired, but they were usually
employed in relatively menial positions and little attempt was made to address their
needs in concrete and systematic ways. These people, even when hired, were seldom
fully integrated into the organization.
That old pattern is rapidly changing. One significant cause of this transformation is
the fact firms increasingly seek to do business within the hinterland. Various goods
and raw materials, for example, are most readily available in developing areas that are
peopled by distinct cultural enclaves. In the contemporary world, these people usually
possess a sophisticated understanding of the value of the commodities they control
(such as oil, minerals, timber, etc.) and they gain power and negotiating clout as a
result. When companies seek concessions and contracts, local people increasingly
make demands that include employment opportunities for local people.
Rural populations and ethnic enclaves increasingly have access to skilled
negotiators who broker deals on their behalf; as a result, the issue of jobs for local
people often arises. Native people can no longer be easily exploited. Although legend
tells us that White settlers bought Manhattan Island for a mere $24, such bargains are
no longer available.
International Journal of Social Because more and more people in developing countries have the income they need to
Economics buy products that were once out of reach, outside firms are reaching out to a wider
Vol. 34 No. 6, 2007
pp. 374-387 range of consumers, including Native, traditional, and indigenous people. The services
q Emerald Group Publishing Limited
0306-8293
of local people may be needed to effectively attract and satisfy these new target
DOI 10.1108/03068290710751795 markets. Human resource professionals must recruit and deal with such employees.
For a variety of reasons, many firms hope to replace expatriates with local Human resource
employees in order to save money. In countries that are not largely Westernized, this management and
process of hiring locally can result in members of distinct ethnic groups joining the
organization. Under such circumstances, human resource specialists need to skillfully Native people
deal with a wider variety of people, not merely those who have become Westernized
in their attitudes, perspectives, and ways of life. This paper addresses such issues.
375
Who are we talking about?
Although the terms Native indigenous and traditional have specific meanings
that can be important to human resource professionals, confusion often exists
regarding exactly what these terms mean. As a result, a brief discussion is provided.
The term Native (with a capital N) typically refers to people (and their
descendents) who lived in an area immediately before the current era of Western
expansion. American Indians, the Maori of New Zealand, and Native Hawaiians are
representative examples of Native people. The term native (with a small n) refers to
someone who was born and/or raised in an area, but is descended from later immigrants.
Thus, a White person born and raised in New Zealand would be a native while a Maori
would be a Native.
The term Indigenous typically refers to Native people who face (or once faced)
some sort of mistreatment, discrimination, or handicap as a result of their racial and/or
cultural identity. Consider the following definition provided by Wiessner (1999, p. 60):
. . . indigenous people are best described as groups traditionally regarded, and self-defined, as
descendants of the original inhabitants of the lands . . . These people are and desire to be
culturally, socially and/or economically distinct from the dominant groups in society,
at whose hands they have suffered, in past or present, a pervasive pattern of subjugation,
marginalization, dispossession, exclusion, and dispossession.
Not all Native people are indigenous. The people of Iceland, for example, certainly
fit the criteria of Native people because they are descended from the first human
inhabitants of the region. They, however, control their government and are not
persecuted or treated as second-class citizens. Thus, Icelanders, do not fit the criteria of
indigenous (as described in the definition above) even though they are indisputably
Native.
Besides the terms Native and indigenous a third term is traditional people.
Traditional people may or may not be descended from the original population of a
region. And, perhaps, traditional people face minimal discrimination. But these
people still possess a culture that gives them a distinctiveness that is recognized
both by themselves and by outsiders. A classic example of non-Native traditional
people is Appalachian hill folk of the Southeastern USA. Being descendants of White
immigrants of the eighteenth century, they are not Native. Although some prejudice
against them may exist (outsiders often depict them using derogatory terms such as
hillbilly poor White trash and red neck), Appalachians are not systematically
discriminated against in a pervasive manner that parallels the experiences of many
indigenous people. Nevertheless, traditional people (such as Appalachian hill folk)
share many of the concerns and pressures that are faced by Native and indigenous
people. Their members, for example, often complain that their culture is being
overwhelmed by the modern world and by the intrusions of outsiders.
IJSE When Native and indigenous people practice a lifestyle that is traditional and distinct
34,6 from the mainstream population, they may simultaneously be traditional people. Thus,
the term traditional people refers to lifestyle, Native people refers to descendants of
the original populations that maintain a distinctiveness that can be identified, while
indigenous people is a term that is reserved for Native people who face (or have
historically faced) discrimination, hardship, etc. because of their racial/ethnic identity.
376 These terms are important because ethnic and cultural enclaves may possess
distinct, priorities, rights, privileges, etc. that firms need to consider and address.
By being aware of these orientations and the demands that stem from them, human
resource professionals can be more effective when dealing with Native, indigenous, and
traditional people.
Legal matters
When dealing with Native, indigenous, and traditional people, certain legal issues often
require attention. In order to provide a general discussion, this paper avoids a detailed
analysis of the unique laws of specific countries regarding Native or indigenous people
even though such topics are very important. In the USA, for example, Indians who are
members of recognized tribes are accorded special rights that human resource
professionals need to address. People of Indian descent who are not members of such
Native political entities, however, do not enjoy these special privileges. And while Indians
receive special treatment, Native Hawaiians (another Native/indigenous people in the
USA) do not. Traditional people without a Native or indigenous heritage tend to have no
special rights. Remember, every country is different; human resource professionals need
to check local laws when doing business in a specific country or region[1].
Some legal relationships, such as those involving intellectual property rights,
might uniquely impact relationships with Native, indigenous, and traditional people
while others (drug testing, criminal records, etc.) may involve all employees in the Human resource
organization. A sampling of both unique and generic legal issues is discussed. management and
Native people
Intellectual property rights
Organizations hire employees in order to tap their expertise. What the employee
discovers or contributes typically becomes the property of the employer. Thus,
if employees write a computer program, discover a chemical formula, etc. that 379
information typically becomes the property of the company that hired them.
When Native, indigenous, or traditional people contribute certain types of
information, however, the situation may become complicated because of the evolving
nature of intellectual property rights. This issue needs to be considered by human
resource professionals. Although local variations can be found, a general pattern does
exist. According to the mainstream legal system that operates internationally and is
based on the Western legal tradition, when people discover or create something, they
(or the organization they work for) are usually able to protect, own, and profit from this
knowledge. These intellectual property rights can be very valuable.
The issue of who owns certain rights can become very complicated when
dealing with Native, indigenous, or traditional people because the mainstream system
of intellectual property is centered around the individual while in many local
communities intellectual property is collectively owned by some the members of
specific group or the culture as an entity. This difference between the local traditions
of intellectual property and that of the mainstream legal system can create difficulties
that need to be addressed.
If a firm hires local a person in order gain access to information, will the firm own
the information that is provided by the employee? Maybe so, maybe not.
If the hiring organization seeks to patent or copyright the information provided by
such employees, for example, challengers may point out that this knowledge is actually
a part of a long cultural tradition and, therefore, it is in the public domain and cannot be
protected by intellectual property rights. In addition, questions might arise regarding if
employees actually own the information that they provide to the organization or if
they merely have access to collectively owned information that they did not have the
right to give it to a third party. Increasingly, such issues are being considered and
organizations need to address them.
Facing these circumstances, Native, indigenous, and traditional communities often
seek to systematically protect their intellectual property. Many local communities, for
example, are creating committees that are responsible for dealing with outsiders when
issues involving intellectual property arise. Such committees often negotiate with
outsiders, provide advice and leadership to the community and its members, create
standardized forms that outsiders must sign before conducting research, etc. When
organizations seek to do business in such communities, they may be required to honor
some sort of intellectual property rights guidelines stipulated by the local population.
As a result, human resource professionals may need to assess the degree to which
employees or potential employees have the right to transfer ownership of the
knowledge that they provide. By taking action in this important area, human resource
professionals can protect the assets (knowledge) that firms seek to acquire by formally
creating relationships with those who have the right to make decisions regarding the
transfer of such knowledge.
IJSE Special rights due to a Native or indigenous heritage
34,6 Certain Native and indigenous people have special rights because of their status.
According to Walleri (2005), a lawyer working in Interior Alaska who has many
Native clients, observes that Native Americans who are members of recognized tribes
or bands possess certain rights and privileges due to their status at tribal members.
Native Hawaiians, in contrast, do not enjoy these same rights. The Maori of
380 New Zealand currently enjoy special rights, but they are controversial and are being
challenged by political action. Because Native and indigenous people may have special
rights, human resource professionals need to be aware of relevant laws, policies,
regulations, etc. that impact the situation.
Career development
Many Native, indigenous, and traditional people are highly motivated; they want
careers, not just jobs. These workers hope to win promotions and they seek interesting
jobs where they can make a difference in addition to earning a decent wage. While
this is true, Native, indigenous, and traditional people often have other priorities and
responsibilities that might inhibit their career development. Many of these people,
for example, are committed to remaining within their local community. Such choices
can work against Native, indigenous, and traditional people in ways that hurt both the
employee and the firm.
Consider a hypothetical company that has a training program that requires that
a managerial trainee program be completed before the individual is eligible for a
significant promotion. Multi-year managerial trainee positions often entail frequent
relocation in order for the incumbent to visit various divisions of the company and
work in a number of different locations. The company hopes this experience will groom
the trainees into well-rounded employees that will be more effective on the job and
more valuable to the company. The ability to win a meaningful promotion often
depends upon the successful completion of such an assignment.
Native, indigenous, and traditional employees in a rural area, however, may have
such close ties to the community that they are unavailable to leave home for an
extended period of time. These people are likely to find themselves at a plateau in low,
menial, and dead end positions no matter how motivated, intelligent and hard
working they may be. This is because only outsiders (who have completed the
managerial training) will be eligible to be promoted to positions of responsibility.
IJSE Such an employment development policy might cause problems. Outsiders who
34,6 come into the area (perhaps a rural area off the beaten track) may not be happy in their
new environment; this can result in a high level of turnover among the management
team. Even when on the job, these outsiders may lack an understanding the
community and its people and be ineffective. This situation can work against the best
interests of the company. If true opportunities do not exist for local employees,
384 furthermore, they are likely to become demoralized, such attitudes and feelings can
hurt the firm. If corporate policies allow local people to rise up the corporate ladder
(at least locally) without being forced to relocate, the situation could be greatly
improved and the firm could benefit. This would be a win-win situation for all.
Many employees/potential employees who may want to do well and contribute, may
have other competing responsibilities. As mentioned above, those who live a
subsistence lifestyle are not available for a straight 8 to 5 a day, 50 weeks a year job.
Because these people have other commitments, however, does not mean that these
people are marginal employees to be kept in the most menial of positions. This raises
the issue: can human resource professionals create a situation where these people can
enjoy career development opportunities even though they choose a non-traditional
niche in the company?
On many occasions, companies help employees or potential employees to develop
their skills in order to be employable and/or gain promotions. While doing so is good,
care needs to be exercised. Wright et al. mention programs where Native people have
been given significant job training in anticipation of jobs. This is good. We also saw
that after these people successfully completed their training they were rejected because
they could not pass a drug test. The complaint was made that the firms human
resource professionals did not forcefully alert these people regarding the drug-testing
requirement and its implications. Sad stories abound in which Native Alaskans have
worked hard in a training program and mastered a skill only to be rejected because of
a drug test that had a positive result. The pain and shame that occurs in such
situations is staggering and deflating.
The author of this paper has earned a degree in substance abuse management and
he is aware that different drugs stay in the body for varying periods of time. Alcohol is
burned by the body and mixes with water that will be flushed out of the body in a short
period. Marijuana, in contrast, settles in the fatty tissues of the body and, as a result,
it can be detected by drug tests long after the use of the drug has stopped. These are
facts that those who face drug tests need to consider.
When employees/potential employees seek training in order to gain a job, human
resource professionals should make trainees aware of any drug tests that may be
required. In addition, human resource professionals need to advise these people
regarding how long various drugs will remain in the system and how long they can
be detected. An individual who is gaining training in order to get a job is probably
willing to quit using drugs use in order to take advantage of an attractive employment
opportunity. These people, however, may need to know how long they will test positive
after they stop using drugs so they can quit in time to pass the test. Many people,
unfortunately, are unaware that certain drugs can be detected long after use stops.
Human resource professionals need to provide this information. Doing so is not helping
people to skirt the law; it is creating a level playing field for people as they seek to
change their lives by gaining a good job.
Employee and community well-being Human resource
A few years ago, Alaska Native Napoleon (1996) wrote a short book that detailed some management and
of the pain and disruption experienced by his people, the Yupik. In the old days,
Napoleon observes that much of the pain felt by Native Alaskans was caused by Native people
horrible events such as epidemics of killer diseases and terrible poverty. It is easy to
see how these events and circumstances caused unhappiness and despair.
Napoleon, however, also notes that in recent years poverty has largely been eliminated 385
and the material well-being of Native people has risen dramatically. The plagues of the
early twentieth century, furthermore, are history. Nonetheless, Napoleon laments that a
terrible unhappiness seems to hang over his people and many other Native communities.
The pain is so bad that in recent years the suicide rate has risen at an alarming rate and
substance abuse has reached epidemic proportions within the Native community. Such
responses are indicators of unhappiness, stress, depression, and hopelessness.
Napoleon reminds us that happiness and a good quality of life are not merely
dependent upon the material well-being that a job can provide. Human resource
professionals need to keep this fact in mind when their companies enter a region and
provide employment to local people.
Social and economic change can cause pain even if the end result is for the good. Thus,
Appell (1977, p. 14) has observed, A society undergoing change . . . has a right to access to
its cultural traditions, its language, and its social history. Appell feels that people
experiencing change often suffer from what he calls the social separation syndrome.
This term refers to the pain and dysfunctional responses that occur when people are cut off
from their heritage. Economic changes triggered by new economic development projects
and the jobs they bring can be a source of this stress even if they simultaneously bring
many benefits. Human resource professionals need be aware of whatever negative
influences the company creates as well as the benefits employees and the community
receive. Human resource professionals have a significant role to play in mitigating any
negative impacts triggered by the company and the jobs it brings to the community.
Enlightened human resource professionals need to predict these hurtful outcomes
and take actions that mitigate them. According to observers, such as Cushman (1990),
contemporary people face profound social change; he continues by observing that we
live in an era of increased urbanization, secularization, and industrialization. Families,
traditions, and the age-old sense of community have begun to lose their strength due to
the massive impersonal forces of the modern world. These changes can result in what
Cushman calls the empty self that he describes as an increased distance from
significant others and the eclipse of meaningful world-views that could, otherwise, help
people to cope with the challenges they face.
When outside firms enter a rural area, the degree of change and stress is likely to be
far more powerful than in the mainstream world that Cushman writes about. Human
resource professionals need to act in a forceful manner in order to minimize these
negative impacts on employees, families, and the community at large.
Thus, while economic development plans are often vital, the communitys culture
and heritage are also important. Not only are traditions valuable as ends in themselves,
they often have the power to protect people from the tensions and pain of change. As a
result, this heritage often needs to be protected and nurtured. New economic
development projects and local people starting new careers can be disruptive even
though they are simultaneously beneficial in many ways. Human resource
IJSE professionals need to keep this fact in mind and work so that the pain and disruption
34,6 caused by the firm is minimal and mitigated wherever possible.
When outsiders estimate the cost of doing business, unfortunately, they typically
deal with employees largely as rational beings that correctly calculate the costs and
benefits of the job. Certainly, there is a recognition that people gain some emotional
rewards from their work, but the focus is upon the rational decisions they make that
386 are based on factors of which they are consciously aware. However, this might not be
true. Hopefully, human resource professionals will implement aggressive preventative
strategies in situations where the firm and the employment opportunities it creates
may trigger changes that can be stressful and hurtful.
While the topics addressed are not exhaustive, they do point to a number of important
considerations that those in human resource management need to address when they
deal with Native, indigenous, and traditional people. By keeping them in mind,
strategies that serve the firm, its employees, and the larger community can be
established. It is hoped that the discussions above will lay the groundwork for more
substantial consideration of this important issue.
Note
1. My thinking in this area has been influenced by Walleri (2005). Walleri is an Attorney in
Private Practice Working in Fairbanks, Alaska who specialized in Native and rural law. While
I am indebted to Walleri, I have independently written this section using perspectives
provided, in part, by him. Any errors or oversights are mine and they cannot be traced to him.
References
Appell, G.N. (1977), The plight of indigenous people: issues and dilemmas, Survival
International Review, Vol. 2 No. 3.
Cushman, P. (1990), Why the self is empty: towards a historically situated psychology,
American Psychologist, Vol. 45, pp. 599-611.
Ellerby, J. (2001), Working with Aboriginal Elders: An Introductory Handbook, Winnipeg Human resource
Manitoba Native Studies Press/University of Manitoba, Winnipeg.
Fischer, A.R., Jome, L.M. and Atkinson, D.R. (1998), Reconceptualizing multicultural counseling:
management and
universal healing conditions in a culturally specific context, The Counseling Psychologist, Native people
Vol. 26 No. 4, pp. 525-88.
Hewitt Associates (2003), Hewitt Study Shows Work/Life Benefits Hold Steady Despite
Depression, Hewitt Associates, Lincolnshire, IL, May 13. 387
Krupnik, I. and Jolly, D. (2002), The Earth is Moving Faster Now: Indigenous Observations of Artic
Environmental Change, Artic Research Consortium of the United States, Fairbanks, AK.
Napoleon, H. (1996), Yuunarag: The Way of Being Human, Alaska Native Knowledge Network,
Fairbanks, AK.
Plenda, M. (2001), Tourism shortfall mean 40 jobs lost from Goldbelt Inc., Alaska Journal of
Commerce, www edition (accessed May 11, 2001)
Walleri, M. (2005), discussion provided to a class (RD 451) on human resource development
taught by Miranda Wright for the University of Alaska, personal communication,
September 19.
Wiessner, S. (1999), Rights and status of indigenous peoples: a global and comparative and
international legal analysis, Harvard Human Rights Journal, Vol. 12.
Wright, M. et al. (2005), Human resource development and native people, college course taught
by Miranda Wright in the Rural Development program of the University of Alaska at
Fairbanks (fall semester).
Further reading
Brascoupe, S. and Erdermann, K. (1999), Intellectual Property and Aboriginal People: A Working
Paper, Minister of Indian Affairs, Ottawa, available online.
Hansen, S. and VanFleet, J. (2003), Traditional Knowledge and Intellectual Property: A Handbook
on Issues and Options for Traditional Knowledge Holders in Protecting their Intellectual
Property and Maintaining Biological Diversity, American Academy for the Advancement
of Science, New York, NY.
Salzman, M.B. (2001), Cultural trauma and recovery: perspectives from terror management
theory, Trauma, Violence, and Abuse, Vol. 2, pp. 172-91.
Walle, A.H. (2004), The Path of Handsome Lake: A Strategy of Recovery for Native People,
Information Age Publishers, Greenwich, CT.
Corresponding author
Alf H. Walle can be contacted at: alfwalle@yahoo.com