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1. Do you have access to internet?

Yes
No

2. Have you ever seen any problem in your


locality, which need to be reported?

Yes
NO
3. Have you really tried to report about
any problem, which you have seen?

Yes
No

4. If you tried to report about any


problem, which way did you use?

Calling the municipality

Visiting the municipality


location
Visiting the municipality
website
5. How much do you agree with this
statement? My problem was solved .

Strongly Agree
Agree
Disagree

6. Do you think that developing a website


where citizens can post about any problem
which is related to the municipality will be
useful?

Yes
No
7. Do you think this system will improve the
quality of life of citizens?

Yes
No

8. How much do you agree with this


statement? The proposed system is useful

Strongly Agree
Agree
Disagree
9. How much do you agree with this
statement? I would use this system

Strongly Agree
Agree
Disagree

10. How much does the system will impact


you r neighbourhood?

A lot
Somewhat
Not very much
Not at all

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