Kushantha Gunawardana.

MBCS MCS (lk) MCSE (W2K) + M MCSA (W2K3) HNDIT

Contact No:
Office : +94 112829412, +94 112852149
Residence : +94 4597991, +94 114981568
Mobile : +94 715345530
Date of Birth : 1978-07-31
Age : 30
Social status : Married
Nationality : Sri Lankan
NIC number : 782132741V
E-Mail : kushantha@gmail.com
Address : #397, Ihala Bomiriya, Kaduwela, Sri Lanka

Personal Qualities

I regard myself as a reliable and self motivated individual with excellent collaborative,
organizational and interpersonal communication skills and confident sense of my own
abilities. I have an easy-going personality and enjoy the company of others and like
sharing my knowledge with colleagues in the work environment. I appreciate the
importance of teamwork and always keep an open mind to other peoples’ points of view
while maintaining my integrity and individualism

Strength, Experience & Challenges

Work experience under tough and real time, huge network infrastructures with tough
deadlines is my strength. I had my experience mainly three different environments and
industries, Lanka On line –Web Development Company, had to work with developers,
Data bases and very tough deadlines. HSBC – High secure Banking environment had to
maintain zero downtime, high level of redundancy, high end technology and 24X7
working hours. Practical Action – charity based organization with inter connectivity with
seven countries, handling international projects with budget deadlines, own decision
making for planning, designing & implementing.

The best challenge & Achievement in my life is system recovery after our server
room (Practical Action - 5th August 2007) completely was burnt to dust due to electric
short. I was able to restore total system from the scratch after the crisis without losing
any data. (Damage was 100 lacks, we were able to buy new servers, install & configure
in a temporary location, restored backed up data, designed and construct new server
room with recommended standards, then moved servers to the new server room )

Working Experience

Manager – Information Technology 25th Aug 2006 - Present

Practical Action (Intermediate Technology Development Group)

Practical Action was founded in 1966, as ITDG (the Intermediate Technology

Development Group), by the radical economist Dr EF Schumacher to prove that his
philosophy of ‘Small is Beautiful’ could bring real and sustainable improvements to
people’s lives.

Practical Action is a charity registered in the United Kingdom which works directly in four
regions of the developing world – Latin America, East Africa, Southern Africa and South
Asia, with particular concentration on Peru, Kenya, Sudan, Zimbabwe, Sri Lanka,
Bangladesh and Nepal.

Job Description
o Develop IT targets for the annual business plan based on requirements from the
Group/ management Practical Action – South Asia, Islamabad (Pakistan), Orissa
(India) and users.
o Recommend long term development of the Information Technology.
o To identify immerging information technologies to be assimilated, integrated, and
introduced within the Practical Action – South Asia, Islamabad (Pakistan), Orissa
(India).
o To carry out economic feasibilities with regard to the purchase of hardware,
software and other IT acquisitions and make recommendations thereon.
o To administrate the existing Local Area Network (at two locations, if required) and
develop a strategy, which minimizes downtime, identify and integrate the needs
of IT automation. (e.g. backups) and train the users in procedures relating to the
LAN.
o To plan and implement comprehensive disaster recovery and backup strategies
(Antivirus software, RAID, & Tape backup).
o To ensure LAN security by implementing and monitoring Firewall and Proxy Server
at the Internet gateway.
o To monitor IT status in Practical Action – South Asia and recommend policies and
practices to improve performance
o Train staff on basics of new IT concept as systems are upgraded
o Recommend IT training for staff
o To participate and assist with Practical Action - Group wide IT system
development, implementation and Knowledge Management strategy.
o To build & improve the skills and knowledge of staff in the use of computers and
relevant software applications.
Achievements
o Recovered entire system within five days (Procurement, Delivery, Installation,
Configuration and Backup restoration of the Servers) when entire server room was
burnt due to fire. Temporary system provided to users to do their day to day
activities in the very next day after the crisis.
o Successfully implemented Spam filtering system for the organization using
SMSME 5.0 which reduces 99% of spams.
o Successfully implemented centralized antivirus system using Symantec Antivirus
Corporate Edition 10.0 & provide reliable antivirus protection for the organization.
o Converted CISCO Content manager to the ISA server for the first time in the
organization and then rest of the countries followed.
o Implemented WSUS server for reduce the bandwidth utilization for windows
updates.
o Configured ISA 2006 server as a VPN Server and introduced wireless mobile
dongle for project managers’ to connect to the office LAN using VPN to get all the
benefits (Outlook client, SharePoint, Shard Drive access, Office communicator &
remote printing) in LAN
o Implemented & configured centralized Backup library (Tandberg) using Symantec
BackupEcex 11.0

Participation in International meetings

 o Represented Practical Action - South Asia for International IT Managers meeting
for SharePoint implementation held at Dunsmore, Rugby, United Kingdom.
o Represented Practical Action - South Asia for International IT Managers meeting &
shared experience about disaster recovery and contingency planning held at
Nairobi, Kenya.
o Represented Practical Action for FOSS (Free & Open Source Software) meeting
organized by IUCN held at Chennai, India
Projects: Working as the Project manager for Share point implementation, south Asian
region of the organization. http://portal-lk.itdg.org.lk Managing IT divisions in Islamabad
office (Pakistan) & Orissa office (India)
Working as the project manager for www.janathakshan.net (knowledge sharing web
portal) &
www.sa-energy.net (Energy Discussion forum)

Servers: Five HP – DL380 (G5) Servers & Three HP- DL 360 (G5) Servers running
Windows 2003 Server/Exchange Server 2003/ ISA 2006

Backup Solution: Tandberg Backup Autoloader (Eight Catridges library)

Executive Systems Administrator 17th Jan 2005 – 10th Aug

2006
HSBC Electronic Data Processing Lanka (Pvt) Ltd

HSBC Electronic Data Processing Lanka Pvt Ltd (HDPL) a wholly owned subsidiary of the
HSBC Group. Was established in Sri Lanka in January 2004 at Colombo and is the newest
hub of the Group's customer service initiatives. Colombo is the fourth centre in South
Asia following three centres in India (Hyderabad, Bangalore and Vizag).

Servers: We have around 30 servers supporting business requirements spread across

the sites with different operating systems like OS/2, Windows NT, Windows 2000,
Windows 2000 advanced servers, Windows 2003 Server for user authentication,
applications & data storage, Lotus mail servers for internal and external communication.
Workstations: We have approximately 1500 workstations supporting business like
OS/2, Windows NT, 2000 and Windows XP.

Software: IBM operating system and applications, Microsoft operating systems and
office automation packages, business oriented applications as well as in house developed
applications.

Job Description

o Ensure IT environment does not pose any high Audit risks and address
low/medium risks.
o Provide a centralized Service Desk for all IT related queries
o Ensure IT processes migrated to HDPL are operational as per agreed service
levels
o Share best practices with other GSC’s
o Establish GSC standards
o Coordinate with Business areas to ensure IT requirements are met as required
o Install and maintain Servers and desktop PCs
o Coordinate with service providers (local and international) to ensure service
delivery and performance are to acceptable levels.
o Coordinate with vendors (local and international) for supply of equipment and
maintenance services.
o Migrating processes from other GSC’s with the required System requirements and
standards
Achievements
o Awarded as the best Supportive team in the year 2006 – in Colombo GSC
o Appointed as the shift supervisor for the UK processes

Senior Systems Administrator 14th Jan 2002 – 17th Jan 2005

Lanka On-Line (Pvt) Ltd

Sites:
Lanka On-Line (Pvt) Ltd, one of the leading software developing company in Sri Lanka,
LAN with over 50 workstations, over 20 servers, 6 Hubs and One Cisco Router.

Lanka Transformers (Pvt) Ltd, Seven Integrated LAN’s Running VPN , Over 600
workstations, over 50 servers, over 20 Switches/Hubs and 7 Routers.

Platforms:
Windows 95/98,Windows NT (Servers & Workstations), Windows 2000
Professional, Windows 2000 Servers, Windows 2000 Advanced Servers & Linux
Servers.
ISA and Exchange Servers and Windows XP

Databases:
Microsoft Access, SQL 7, Sybase, SQL 2000

Job Description
o Database administrating
o Database Trouble-shooting
o Software/Hardware Installing, Configuring and troubleshooting workstations and
Servers.
o Implementing, Maintaining, Monitoring and Troubleshooting LAN’s
o Web hosting and maintaining with IIS
o Maintaining ISA and Exchange Mail servers (For Internet and e-mail)
o Backup and Restore Data.
o Maintain Real Time System which running with Colombo Stock Exchange Live feed
with
o Data recovery
o Managing Leased lines
o Implementing, expanding, designing and managing LAN’s.
o Implementing, expanding, designing and managing Wireless LAN’s. Attending to
Customer Complaints and Support Calls for Trouble-shooting database, networking,
Internet & email issues.
o Attend to disaster recovery matters, due to database system failures.
o Attend performance tuning related activities of databases.
o Network Systems Administration (Windows XP, Windows 2000 server & clients,
Windows NT Server & Workstation, Windows 95/98) of Clients.
o Administration of Active Directory, DNS, DHCP, WINS and Exchange Server 2000.
o Performed General Network, Workstation Installation & Upgrades. Handled Servers,
Client Software upgrades and updated Virus Definitions.

Achievements
o Implemented RRAS for Remote Access.
o Implemented a Backup Strategy to Automatically Backup Server’s on a timely
Manner.

Computer Hardware & Networking Instructor 1998 -

2002
Institute of Computer Education (ICE - Galle)

Training
ISO 9001
Memberships
Professional Member of British Computer society MBCS
Member of Computer Society – Sri Lanka MCS (lk)

Secondary & Professional Education

Successfully completed HNDIT (Higher National Diploma in Information Technology)
which conducted by SLIATE (Sri Lanka Institute Of Advanced Technology Education) -
Batch Top

Completed NIBM (National Institute of Business Management) one and a half year full
time Diploma in Computer Systems Design inclusive of practical and a fully documented
Project.

Completed BIT 1st Year

Microsoft Certified Systems Administrator + Messenger (Windows 2000/2003)

Microsoft Certification Status

Microsoft Certified Systems Administrator Microsoft Windows 2003

Microsoft Certified Systems Administrator Microsoft Windows 2000

Microsoft Certified Systems Administrator: Messaging Microsoft Windows 2000

Microsoft Certified Professional Microsoft Windows 2000

Primary Education
GCE A/L - Richmond College, Galle with 2B’s, 1C & 1S.

GCE O/L - Richmond College, Galle with 6 Distinctions (Including Mathematics &
English) & 2 Credits

Passed Year 5 Scholarship examination, second highest of the school

Present Studying
Studying for MSc in Information Technology degree in University of Colombo School of
Computing. (First semester completed)

Studying for RHCE (Redhat Certified Engineer).

Studying for CCNA (CISCO Certified Network Associate).

Studying for Upgrade Exams MCSE 2003 (MCSA completed) and MCITP - 2008

Extra Curricular Activities

o College sub Prefect in 1997.
o Collage senior prefect in 1998.
o House Captain for Cricket in 1994.
o Member of School Cricket Team.
o Member of School Athletics team.
o Member of School Chess Team.
o Member of School Junior Band.
o Awarded as the Man of the Match at the Office Cricket tournament – Lanka On-
Line (Pvt) ltd.

Interests
Reading
Swimming
Playing TT
Playing Foot Ball

Non related Referees:

Bryan Scurfield
International IT Unit Manager
bryan.scurfield@practicalaction.org.uk

T: +44(0) 1926 634 400

F: +44(0) 1926 634 401
W: www.practicalaction.org

Kamal Gayashan
International IT Infrastructure Officer
kamal.gayashan@practicalaction.org.uk

T: +44(0) 1926 634 400

F: +44(0) 1926 634 401
W: www.practicalaction.org