MULTI CONNECTION

DOCKET RECEIPT
PRINTER
New Product Development
PROBLEM STATEMENT
Receipt printer application right now only has one type of
connection for its usage.

Therefore, there has been problems with the connection.

Based on our case study on Boost Juice Bars companys

problem.

They used Lan ethernet connection.

Their companys store located at NU Sentral has poor internet

connection and connection always cut off.
METHODOLOGY
DATA COLLECTION

Boost Juice Bars

WHO Company

WHEN September 2017

WHERE NU Sentral branch

1. Interview with
HOW Branchs Manager
2. Observation
 LIMITATION

Require high
Time constraint
cost production
NEW PRODUCT DEVELOPMENT
(NPD)
New product development is a series of steps that includes the
conceptualization, design, development and marketing of newly
created or newly rebranded goods or services.

The objective of product development is to cultivate, maintain

and increase a company's market share by satisfying a
consumer demand.
CLASSIFICATION OF NPD
Improvements on existing products

Improvements and revisions of existing products

These are the new products that replace existing products by

providing improved performance or greater perceived value.

Our product have 3 type of connection in one receipt printer

which are Wi-Fi, LAN and Bluetooth.
 RESEARCH AND DEVELOPMENT
PROCESS

IDEA GENERATION

GENERATING
CASE STUDY PRODUCT
IDEA FROM
(BOOST JUICE DESIGN
THE PROBLEM
BAR) SKETCHES
FOUND
PRODUCT DESIGN SKETCHES

Existing design in
the market

width : 57 mm
Roll : 80 mm
Size : 19 x 13 x12 mm
PRODUCT DESIGN SKETCHES

DESIGN 1
Size: 10 X 10 X 4 cm
Compact and
lighter.
Has a cover for
charging and
Ethernet port
PRODUCT DESIGN SKETCHES

DESIGN 2
Size: 13 X 6 X 17
cm
Compact size
RESEARCH AND DEVELOPMENT
PROCESS
IDEA SCREENING

Advantages Disadvantages
Has Bluetooth, Higher sensitivity
LAN and Wi-Fi
option
Costly than
existing version
Has no limit in
distance

Fast & Effective

 FINAL DESIGN SKETCH

LED
Thermal
paper cover
Connection
Button

On/Off Button
(LED )

Ethernet
Charging port
port
RESEARCH AND DEVELOPMENT
Consumer Trend Canvas
 PRODUCT DIMENSION
Product
Description
Dimensions

Features

Packaging Come with everything in one box. The box contains:

Manual
Drivers
Utilities
Cable
External power supply
Ethernet interfaces
Easy to use software tools.
 PRODUCT DIMENSION
Price RM 500 RM 1200

Brand Name ELS DOCKET PRINTER

Thermal :
This paper is thermally coated so it is responsive to
Technology heat. The heat-generating thermal head will makes
contact with the heat-sensitive paper to create printed
documents.
 PRODUCT DESIGN AND
FEATURES
Criteria Description

Performance Fast speed than impact printer

High quality print with minimal noise
Do not require ink and toner
No ribbons to replace
Reliability High Performance

Safety Safe to use , no paper cut occur

Durability Minimum span life 5 years

CONCEPT TESTING
A survey was held involving individual/company who used the
product.

Managed to gather 6 responses

Usage of receipt printer among company

Importance of receipt printer in the company

Type of receipt printer used

Problem faced when using receipt printer

How often problem happen

Time to solve the problem

Other problem

Suggestions
TEST MARKETING
It is done to assess markets reaction about our product.
Purpose :

To predict sales and profit

To avoid waste of product

To prevent losses of production cost

Opinion on our product

Expected price

RM 600
RM 500 RM 600
RM 599
Possibility to buy our product

Possibility for our product to be sell widely

 CONCLUSION

Through research and development process we have been

carried , we are able to come out with new innovation of thermal
docket printer that have multi-connection.