11/11/2015 "Agenericdiagramfortheselecteddevicecannotbefound"errormessageappearsinIONEnterpriseVista|FAQs|SchneiderElectricAPSGlobal

"Agenericdiagramfortheselecteddevicecannotbe
found"errormessageappearsinIONEnterpriseVista
CheckandseeifthemetericonispointedtothecorrectplaceinIONEnterpriseVista.
OpenuptheVistadiagramwiththemetericons.
Inthemenubargoto'options'andthenclickon'showtoolbox'.
Rightclickonthemetericonanda'GroupingObjectConfiguration'windowwillappear.
Clickontheactiontab
Clickontheradiobutton'OpenDiagramforMeterTemplate'ifitisnotselected.
TestVistadiagramandifitstilldoesn'twork,proceedtostep2.
1. Checkthatthegenericdiagramexistsinthecorrectfolder.
a. Gotothedirectory...\IONEnterprise\config\diagrams\ud\default
b. Checkthatthediagramexistsforthemetertype.
c. Ifthediagramdoesnotexistonewillneedtobeplacedintothisfolder.Ifthediagramdoesexistproceedto
step3.
2. ManuallyforcetheVistadiagramtolookinthecorrectplace
a. Gointotheactiontabofthe'GroupingObjectConfiguration'window(sameplaceasstep1d)
b. Clickonthe'OpenUserDiagram'radiobutton.
c. Browsetothecorrectdiagram
d. CheckandseeiftheVistadiagramopens.

LastRevised:April3,2008
AppliesTo:IONEnterprise
OriginalAuthor:MN
Public
Allcontent19922008SchneiderElectric

FA212118|04Feb2014|EnergyManagementSolutions

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