Jordan Malloy

705 James Avenue, Fruitland Park, FL 34731 352-800-1639

jordanmalloy@icloud.com

Qualifications
1+ years experience hosting and planning events for World of Beer.
2+ years experience as customer service sales associate at HoneyBaked Ham.
1+ years volunteering with Delinquent kids at the Detention Center in Lake County, Florida.

Experience
HOSTESS - World of Beer, 2751 W Torch Lake Dr, The Villages, FL 32163
2016 - 2016
Hosted guests and directed event activities with event staff. Handled guest complaints and questions.
Directed guest concerns to appropriate event staff.

Customer Service Sales Associate - HoneyBaked Ham, 541 N Hwy 441, Lady Lake 32159
2015 Present
Monitored and managed food preparation while ensuring food safety. Established and developed
productive relationships and resolved complex issues with the customers.

Teaching Assistant for Public Safety programs at Lake-Sumter State College

Guided and assisted students with difficulties, in the classroom.

Education

Associates Degree (A.A) in Public Safety, Lake Sumter State College, Leesburg FL
Bachelors Degree (B.A.) in Criminal Justice, Winston-Salem State University, Winston-Salem NC
Minoring in Art, 3D/Ceramics, Winston-Salem State University, Winston-Salem NC
Completed Police Academy training from Winston-Salem P.D.

Communication
Working as a customer service sales associate, I have become well with speaking in front of crowds of people
and combining patience and persistence in to troubleshoot client issues. While in college I also took a Spanish
class to help communicate more with people of different cultures. I am also working on learning more
languages.