Professional Documents
Culture Documents
Lucero Perez
Lucero Perez
ground for it to dwell in. A skillset many employers look for are Interpersonal skills. Possessing
these skills sets a foundation for many jobs on the market today.
Interpersonal skills are an essential part of effective progression in the workplace. The
ability to convey a message is highly needed in every aspect of a job. When a manager is giving
instructions or an order it is essential to know how to communicate that with their employees.
When verbal skills are lacking, it is left up to the employee to interpret what was meant to be
done. This often leads to disappointment from both parties. For example, an employee who is
doing less important tasks before, what the manager believes are, priority tasks. Resulting, in the
frustration of the manager which he conveys outwardly. Now not only is the manager facing his
frustration but so is the employee who thought, that by getting a head start on tasks, they were
doing the right thing. When the manager did not clearly communicate what he thought was to be
prioritized the employee scrambled to find something to do and was reprimanded for it.
Finding the way to convey a message so that an employee knows what is expected is
essential. With interpersonal skills under your belt, a workplace can properly function. Had the
manager effectively used his interpersonal skills the conflict, frustration and the waste of time