Consumer Reports-January 2018

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REVIEWS, RATINGS

& PRODUCT INFO

JANUARY 2018

ITS COLD Smartphone

& FLU SEASON


Youre Sick as a Dog. Heres Help.
Upgrades: Worth
the Money?
51 MODELS RATED

Hidden
Healthiest Snack
Dangers in Crackers
Drugstore 20 PRODUCTS RATED
Meds

Robovacs:
What As Good as
to Do When Uprights?
Symptoms 21 MODELS RATED

First Strike
Soothing PLUS
Home Get More
Remedies From Your
Snow Blower
Frying Pan
Face-Off
Top Tires
by Region

Smarter choices
for a better world
CR.ORG
Get reviews, ratings, and buying advice
with Consumer Reports publications

From kitchens
to cars, weve got
you covered ...

... with unbiased,


trusted information

At bookstores nationwide or online at:


cr.org/books

CRM81BS
Table of Contents JANUARY 2018, VOL. 83 NO. 1

D E PA R T M E N T S I N E V E RY I S S U E
& COLUMNS
4 From the
8 What Were President: Making
Testing in Our Labs Colds Less Costly
Wireless headphones, Americans spend
smartwatches, toasters, $5.8billion seeking cold
generators, and more. and flu relief in the
R ATI N G S drugstore aisle, often
without success.
We offer you help.
10 Ask Our Experts
Flat-tire fixes, lead-paint
dangers, and the airport 5 Building a
security programs. Better
World, Together
Protecting children
from furniture tip-overs,
safeguarding the
AMAZON rights of fraud victims,
ECHO PLUS and fighting for
affordable drug prices.

11 CR Insights 6 Your Feedback


Product picks and practical Readers comments about our
advice, including how to talk to P. 30 recent content.
Alexa, the best tires by region,
recalls, and more.
R ATI N G S
62 Index
F E AT U R E S 63 Selling It
30 How to Survive Cold & Flu Season Goofs and gaffes.
P R O D U C T U P DAT E S
If a runny nose, cough, and fever dont make you
18 Clean Sweep miserable enough, struggling to choose the right R OA D R E P O R T
Robotic vacuums reduce labor, treatments just might. Here, what works, what doesnt,
but how do they compare with and whats dangerous. Plus, a home-remedy review. 58 Road Test
traditional models? We rate the Honda
R ATI N G S
Civic Si, Nissan Rogue
42 Crazy About Crackers Sport, Subaru Crosstrek,
Versions with less fat and salt are hitting shelves. We and Toyota C-HR.
24 Are You Ready R ATI N G S
for Your Upgrade? crunched the crackers and the nutrition numbers to tell
We analyze the newest features you whats healthier and still tasty.
of the latest smartphones. R ATI N G S

R ATI N G S

48 Driving While Distracted


Car-crash fatalities are rising, and the effects of drivers
distracted by technology are an important contributor.
SAMSUNG GALAXY S8
We report on what the role of carmakers, government, SUBARU
AND S8+ and drivers themselves should be. CROSSTREK

ABOUT CONSUMER REPORTS accept paid advertising. We TO SEND A LETTER TO THE EDITOR SUBSCRIPTION INFORMATION
We are the worlds largest dont accept free test samples from Go to CR.org/lettertoeditor. Go to CR.org/magazine
PHOTO, COVER: ISTOCK

independent, nonprofit, consumer- manufacturers. We do not NEWS TIPS AND STORY IDEAS or call 800-333-0663.
product-testing organization, allow our name or content to be Go to CR.org/tips. See page 61 for more details.
based in Yonkers, N.Y. We survey used for any promotional purposes. EMAIL SUBMISSIONS R ATINGS Overall scores are based
millions of consumers about HOW TO REACH US For Selling It send items to on a scale of 0 to 100. We rate
their experiences with products Write to us at Consumer Reports, SellingIt@cro.consumer.org products using these symbols:
and services. We pay for all the 101 Truman Ave., Yonkers, NY 10703, or call 800-333-0663. 1 POOR2 FAIR3 GOOD
products we rate. We dont Attn.: Customer Service. See page 63 for more details. 4 VERY GOOD5 EXCELLENT

JANUARY 2018 CR.ORG 3


From the President

President and CEO Marta L. Tellado

Making Colds Senior Vice President, Brand & Strategy Leonora Wiener
Vice President, Chief Content Officer Gwendolyn Bounds
Editor in Chief Diane Salvatore
Executive Editor Kevin Doyle

Less Costly Features Editor Natalie van der Meer


Design Director Matthew Lenning Creative Director, Brand Young Kim
Associate Design Director Mike Smith
Manager, Art Operations Sheri Geller
Art Directors Tammy Morton Fernandez, Ewelina Mrowiec,
Lisa Slater, Tracy Stora, Sarah Vias
WHEN YOU CATCH a common Photo Editors Emilie Harjes, Karen Shinbaum
cold, it turns out that the Director, Content Development Glenn Derene
virus slowing you down Deputy Director, Content Development Christopher Kirkpatrick
Senior Director, Product Testing Mark Connelly
could be different from the Director, Content Impact & Corporate Outreach Jen Shecter
one causing your daughters Director, Special Projects Sandy Keenan
sniffles, your co-workers Deputy, Special Projects Joel Keehn
Associate Director, Content Development Scott Billings
cough, or your neighbors
Cars Trisha Calvo; LaurenF. Friedman;
congestion. Thats because
Patrick Olsen, Content Lead Chris Hendel; Jeneen Interlandi;
what we call the common Editors: Jeff S. Bartlett, Marvin M. Lipman, M.D.; Catherine
cold is actually a catch-all Nick Kurczewski, Jonathan Linkov, Roberts; Diane Umansky
Mike Monticello, Jeff Plungis Product Testers: Maxine Siegel,
term describing more than Auto Test Center: Jake Fisher, Testing Lead; Amy Keating,
200viruses that can lead Jennifer Stockburger, Directors Ellen Klosz
to similar symptoms. And Product Testers: Mike Bloch, John Home & Appliance
Ibbotson, Chris Jones, Anita Lam, Eric Hagerman, Content Lead
as many different strains Gene Petersen, Ryan Pszczolkowski, Editors: Mary Farrell, Paul Hope,
of cold and flu as there are, Mike Quincy, Gabe Shenhar, Kimberly Janeway, Sara Morrow,
there may be just as many Shawn Sinclair, Emily A. Thomas, Haniya Rae, Daniel Wroclawski
Joe Veselak, Seung Min Mel Yu Product Testers: John Galeotafiore,
popular treatments, from extra-strength medicines Policy Lead: David Friedman James Nanni, Testing Leads; Peter
to herbal supplements to chicken soupsome Electronics Anzalone, John Banta, Susan Booth,
of which work much more effectively than others. Jerry Beilinson, Content Lead Tara Casaregola, Lawrence Ciufo,
Editors: Tercius Bufete, Nicholas Enrique de Paz, Bernard Deitrick,
In 2016, Americans shelled out an estimated Deleon, Bree Fowler, Christopher Cindy Fisher, Emilio Gonzalez, Ginny
$5.8billion to treat their cold and flu symptoms Raymond, Allen St. John, James Lui, Joan Muratore, Joseph Pacella,
a hefty price tag for such seemingly simple Willcox Product Testers: Maria Christopher Regan, Frank Spinelli,
Rerecich, Testing Lead; Elias Arias, David Trezza, Michael Visconti
ailments. This month, were helping you get Antonette Asedillo, Claudio Ciacci, Money
the relief you need with advice on steps to take Charles Davidman, Richard Margot Gilman, Content Lead
when symptoms arise, a buying guide to help you Fisco, Richard Sulin, Maurice Wynn Editors: Octavio Blanco, Jeffrey
Policy Lead: Justin Brookman Blyskal, Anthony Giorgianni,
navigate the drugstore, and evidence on which Health & Food Nikhil Hutheesing, Donna Rosato,
home remedies really work. Well break down Ellen Kunes, Content Lead Editors: Tobie Stanger, Penelope Wang
the best active ingredients to tackle every symptom, Orly Avitzur, M.D.; Julia Calderone; Policy Lead: Anna Laitin

so you no longer have to wonder whether its Chief Scientific Officer James H. Dickerson
Food Safety James Rogers, Director; Sana Mujahid;
dextromethorphan or phenylephrineor is it
Henry Akinleye, Charlotte Vallaeys
fexofenadine?thats right for you. Our secret Product Safety Don Huber, Director; Doris Sullivan, Associate Director
shoppers have been navigating cold and flu aisles Health Ratings Doris Peter, Director
Best Buy Drugs Lisa Gill, Deputy; Editor: Ginger Skinner
across the country to bring you the latest on how
Content Systems & Operations Strategy Peter Meirs, Director
to get the best bang for your buck. CR is bringing
Content Operations David Fox, Director; William Breglio; Anthony Terzo
all that and more to you this month, because Production Eric W. Norlander, Manager; Letitia Hughes, Terri Kazin
while the cold may be common, knowledge you Imaging Francisco Collado, Mark Linder
Content Coordination Nancy Crowfoot; Diane Chesler, Aileen McCluskey
can trust isnt common enough. Copy Editing Leslie Monthan, Copy Chief;
Noreen Browne, Alison France, Wendy Greenfield
Fact Checking David Schipper, Manager; Kathleen Adams, Tracy Anderman,
Sarah Goralski, Christine Gordon, Lee Anna Jackson, Sharon MacBride Riley
Administration Decarris Bryant
Consumer Engagement Testing Charu Ahuja,
Director; Linda Greene, Adam Kaplan
Statistics Michael Saccucci, Director; Andrew Cohen,
Marta L. Tellado, Keith Newsom-Stewart, Martin Romm
President and CEO Survey Research Karen Jaffe, Simon Slater; Dave Gopoian,
Follow me on Twitter Kendra Johnson, Debra Kalensky, Martin Lachter,
@MLTellado Jane Manweiler, Olufemi Olu-Lafe, Adam Troy
Administration John McCowen
Consumer Insight Monica Liriano, Associate Director;
Frank Yang; Chris Holmes, Teneisha Thomas
Newsstand Marketing Patricia McSorley, Associate Director
Procurement Operations Steven Schiavone, Associate Director
Vice President, Chief Communications Officer Matt Anchin; Vice President,
PHOTO: MELANIE DUNEA

Financial Planning & Analysis JoAnne Boyd; Vice President, Human Resources
Lisa Cribari; Vice President, Data & Marketing Operations Brent
Diamond; Vice President, Chief Digital Officer Jason Fox; Vice President,
Research, Testing & Insights Liam McCormack; Vice President, Business
Strategy & Planning Betsy Parker; Vice President, Consumer Policy &
Mobilization Jessica Rich; Vice President, General Counsel Steven Schwartz;
Vice President, Chief Marketing Officer Kim Stehle; Vice President,
Development Shar Taylor; Vice President, Chief Financial Officer Eric Wayne
4 CR.ORG
Building a Better World, Together Join with us to make a safer,
fairer, healthier marketplace

Removing what you can do


If you own an Ikea dresser,
seeking justice through the
legal system.
Building on the California
victory, this new proposal
Dangerous call 866-856-4532 or go to
ikea.com to see whether it has
To ensure that the defrauded
arent hurt by these anti-
would prevent Wells Fargo
from applying its mandatory
Furniture been recalled. We encourage
people to immediately anchor
consumer policies, the
California State Legislature
arbitration clause against all
consumers, no matter what
whats at stake the dresser to the wall with a passed a bill in September state they live in.
A 2-year-old boy from free kit from Ikea, have Ikea that eliminates the use what you can do
California died after an anchor it for you (at no charge), of mandatory arbitration Go to congress.gov to
unsecured Ikea dresser fell on or return it and get a refund. clauses in contracts that contact your lawmakers and
him. He was the eighth child were fraudulently created by urge them to support the
reported to have died in a tip- financial institutions. Justice for Victims of Fraud
over accident involving an Ikea
dresser, and the first death
Protecting how cr has your back
Consumer Reports advocated
Act. Because there is no place
for industry protections in
since the company recalled
29million dressers (including
Fraud Victims for and helped push this
bill over the finish line, even
fraudulent contracts.

certain Malm models) for tip- whats at stake providing technical support
over hazards in June 2016.
The tragedy raises
Millions of consumers were
adversely affected by the Wells
on the laws language. Our
take: Anyone wronged by
Controlling
renewed concerns about the
effectiveness of the Ikea recall.
Fargo fraudulent-account
scandal, where bank employees
Wells Fargoor any other
bad actor who attempts this
Drug Prices
The California boys family was used personal information kind of wrongdoing whats at stake
reportedly unaware of the cited tied to existing accounts should have to answer to To battle skyrocketing
danger. And Ikeas responses to open new ones without its customers in a court of pharmaceutical prices,
to requests for recall data the consent of consumers. law. Thats why were also California recently enacted
suggest that the overwhelming To make matters worse, the supporting the federal Justice the most comprehensive
majority of the dangerous bank is now trying to enforce for Victims of Fraud Act, drug-price transparency law
dressers are still in homes. mandatory arbitration clauses sponsored by Sen. Sherrod in the nation. The law, called
how cr has your back within customer contracts Brown, D-Ohio, and Rep. SB 17, requires drugmakers
In 2016, we urged Ikea to that prevent victims from Brad Sherman, D-Calif. to publicly report and justify
recall the dressers, pointing to planned price hikes to state
previous deaths. We also called agencies and insurers.
on the company to release its Californians have a right to
product-safety records in the Pill Profits know why their medical costs
interest of transparency. Consumers deserve more are out of control, especially
affordable drug prices.
With the latest report of a when pharmaceutical profits
child fatality, we feel strongly are soaring, said Gov. Jerry
that Ikea should invest more Brown. This measure is a
resources into publicizing the step toward bringing truth
recall so that consumers can to a very important part
take action. The company of our lives, that is the cost of
should promote the dangers prescription drugs.
posed by the dressers with how cr has your back
the same effort it put into Consumer Reports was a
marketing the product in the strong supporter of the bill,
first place. and our advocates wrote
Ikeas competitors also letters, met with lawmakers,
need to take note. All dressers and helped mobilize activists
should be designed to remain all in an attempt to shine
upright when young children light on the outrageous price
pull on them, push them, hikes plaguing our healthcare
or step on open drawers system and consumers.
regardless of whether the what you can do
bureau has been anchored to As we seek to educate and
a wall. Currently, the industry encourage other states to
has a voluntary safety standard adopt similar legislation, find
for these types of products, out how you can lower your
and we believe that guideline drug costs by reading our
should be strengthened investigation, Is There
without delay. If the furniture a Cure for High Drug Prices?
industry fails to strengthen the at CR.org/drugcosts0118
standard in key ways, Congress or in the August 2016 issue
should require it to do so. of the magazine.

ILLUSTRATION BY JOHN RITTER JANUARY 2018 CR.ORG 5


Your Feedback Readers comments about our content

stearic acid, a type of


fatty acid that doesnt raise
blood cholesterol. Eating grass
is also better for the cows:
Grazing is a natural behavior,
and cows that dont eat grain
are less likely to suffer from
gastrointestinal problems.
These benefits come into play,
however, only if the animals
were 100percent grass-fed.
Look for products with seals
such as American Grassfed or
PCO Certified 100% GrassFed
to ensure that the claim
wasverified.

YOU SUGGEST the consumption


of fiber to lower blood
pressure and cholesterol,
but you fail to distinguish
between soluble and nonsolu-
ble fiber. Only the soluble
form helps lower blood pres-
In our November 2017 Eat Smarter, Eat Healthier sure and cholesterol levels.
It also helps control diabetes.
cover story, we served up clarity about conflicting nutrition Martin Cowan,
New Rochelle, NY
news concerning sugar, salt, fat, and gluten. Readers in
EDITORS NOTE The term
turn shared a buffet of health tips and comments. To join fiber actually applies to a
number of different substances
the conversation, go to CR.org/eatsmart0118. that are categorized as soluble
and insoluble. But rather
than focusing on specific types,
its best to eat a variety of
THANK YOU VERY MUCH for the It is excellent because it has a I WAS VERY pleased to see fiber-rich foods. Soluble fiber
Eat Smarter, Eat Healthier, lower glycemic index than pure much of the deception in our has been linked to lower
article. As a health and fitness honey and much lower than food industry addressed in cholesterol levels, but getting
coach, my focus is making table sugar. It also contains your cover story. I only wish enough fiber in any form has
sure people feel empowered higher levels of beneficial it also discussed grass-fed been linked to lower blood
to make smart choices. nutrients, antioxidants, and meats and dairy. A distinction pressure and a lower risk of
By having this information phytochemicals than white should be made between heart disease overall. And
available, I can pass it along table sugar. For example, we factory-farm-raised meat though certain foods, such
to others. Obesity in America love to add some pure maple and grass-fed meat. Saturated as oats, are higher in soluble
is a serious concern, so thank syrup to unsweetened yogurt. fat in these sources is not fiber than others, most fiber-
you for doing your part Stu Berg, Ithaca, NY created equal. containing foods have a mix
to help people be healthy. Marie Bartels, Bethany, CT of soluble and insoluble types.
April Payne, Pasco, WA EDITORS NOTE Maple syrup
does have some nutrients, but it EDITORS NOTE We recommend
YOUR REPORT ON Sugar: The still counts toward your added- choosing grass-fed meat and Getting Rid of Rodents
Gateway to Weight Gain left out sugars intake. A quarter cup dairy products when possible. I READ WITH some amusement
one excellent natural sweetener, supplies 62percent of your daily They are lower in total fat than the story of rodents chewing
100percent pure maple syrup. riboflavin requirement, about those from grain-fed cattle, and through the wiring in a
9percent of calcium, 8percent of the mix of fats they contain may persons car (Ask Our
zinc, and 5percent of potassium. be healthier. Grass-fed has a Experts, November 2017)
Go to CR.org/ But it also has about 200calories more healthful ratio of omega-6 and suggestions on how to
lettertoeditor to share and 50grams of sugarsmore polyunsaturated fatty acids to handle it. You forgot the oldest
your comments for than in a 12-ounce can of cola, and omega-3s. Too much omega-6 way to handle rodents: Get a
WRITE publication. you can get those nutrients from fats in your diet can cause cat. Think of it as going green
other foods. A drizzle on yogurt inflammation, but omega-3s with a fur coat and doing your
is fine, but like all added sugars, are anti-inflammatory. More of bit to make a cat happy.
keeping it to a minimum is best. the saturated fat in grass-fed is Scott Campbell, Harvest, AL

6 CR.ORG JANUARY 2018


REGARDING RODENTS chewing from your testers? Our viewing LG, for example, lets you
through cars wiringremember room requires a wide viewing drop off or mail in an old TV
that your auto insurance should angle. Do any of the new sets when you buy a new LG set.
cover repairs. When rodents come close to our 50-inch
caused more than $2,000 Panasonic plasma set? If you
in damage to our Toyota Prius move off-center of these new Driven to Distraction
wiring, our comprehensive sets, the picture begins to wash IN ROAD TEST you push new
coverage paid for all repairs, out. With our plasma, you safety features as necessary
less our $50 deductible. can move almost to the side but then recommend a car with
Kirk Miller, Richardson, TX of the screen and keep a clear touch screens, which I think
picture. I wish these new sets makes the car as unsafe as a
I LIVE IN a semi-rural area of could overcome this limitation. drunk driver. You have pushed
Arizona, and it is common OLED TVs Chuck OConnor, Aiken, SC safety for years. How can you
knowledge that a vehicle recommend a car that forces a
left outside will eventually have unlimited EDITORS NOTE So youre a fan driver to take his eyes off the
have visitors from the order
Rodentia. They will gnaw
viewing of plasma TVs! Join the club
many of us were sorry to see them
road to perform simple tasks?
Peter Smith, Burlington, VT
through any exposed wiring. angles and go. As you note, a TVs picture can
Taping should work but can degrade as you move off-center, EDITORS NOTE When we
be expensive, and its difficult make the best so having a wide viewing angle evaluate cars at CR, distracting,
is important when your seats complicated controls hurt
to cover every wire. To thwart
these animals, most people
plasma are scattered around the room. vehicles ratings and can prevent
here will leave a bright light replacements. The only sets in our ratings with a recommendation. And some
(white) under the front of the Excellent marks on this factor infotainment systems are more
vehicle. The animals are mostly The Editors are OLEDs. They have unlimited distracting than others. (For
nocturnal and avoid light that viewing angles, meaning the more on this, turn to page 48
can expose them to predators. clarity, color, and contrast all for our article Driving While
Gordon Reiter, Sedona, AZ hold up no matter how far you Distracted.) But a well-designed
In Favor of Air Frying move side to side or up and down. screen can be better than, say,
IN COUNTERTOP INTELLIGENCE These TVs make the best plasma a smartphone or even a paper
Clearing the Air (November 2017), not men- replacements, and they sit at map, because anything that
IN THE NOVEMBER 2017 tioned, but a real advantage the top of our ratings. Note that takes your mind or eyes off the
Clearing the Air article, it of air fryers, is that they OLEDs are expensive, starting road for a significant amount of
said to clean range hood filters greatly reduce the amount of around $2,000 for a 55-inch time could be dangerous.
at least every three months. minuscule oil droplets emitted modelbut at this time of year,
Since I clean mine about every as compared with traditional you can often find a good deal.
three years, I thought Id better stovetop frying. We no longer Stay tuned for more TV coverage
hop to it. As I was dutifully fry on the stovetop to reduce in our February issue. CONNECT
standing over the kitchen sink grease buildup on walls WITH US
scrubbing them, my husband andglass. RETAILERS WILL BE happy
walked past and said what Michael Carroll, New Orleans to deliver your TV to you, but
FACEBOOK
I was doing will really help keep in mind that you are on
fb.com/consumerreports
the outside air to be cleaner EDITORS NOTE Indeed, an your own when its time to fb.com/SomosCR
since the fan sucks up air and air fryer cuts down on oil splatter retire it. It is becoming very
is vented outside. So why is or even eliminates it entirely. difficult to get rid of an old TV.
it important to clean these These appliances dont use oil as In my locality they have a YOUTUBE
filters? By the way, they do the heating medium. Rather, very once-a-month service where /consumerreports

look nicer! hot air circulates in the closed you need to drive many miles
Diane Grant, Concord, CA air-frying chamber for a process and deliver the set, paying
INSTAGRAM
thats more like convection according to the weight of the
@consumerreports
EDITORS NOTE Your chore roasting than deep-frying. A unit, starting at $30.
did a lot more good than your kitchen thats not covered in oil Jay Lewis, Pittsburgh
husband may realize: If you droplets is just one more reason TWITTER
dont clean your range hood these appliances appeal. EDITORS NOTE Its also @consumerreports
filters, they cant perform their worth researching recycling @SomosCR
primary functionevacuating options. For a small fee, certain
particulate matter from Upgrading to 4K TV retailers can help. Best Buy, for
PINTEREST
ILLUSTRATION: L-DOPA

cookingwhich means more of I ENJOYED YOUR November example, charges $15 to haul off /consumerreport
it will collect inside. And these 2017 article titled Welcome your old TV when it delivers a
particulates are major irritants, to Wow! TV. My curiosity replacement, and it offers, for a
especially for allergy sufferers. arises in your ratings for a fee, some drop-off and pick-up LINKEDIN
Letting grease build up on range TVs viewing angle. What recycling options. Some brands /company
hood filters is also a fire hazard. constitutes an Excellent score also have recycling programs: consumer-reports

JANUARY 2018 CR.ORG 7


What Were Testing
in Our Labs ...
In our 60 labs, we continually review and rate products. Here, timely picks for this month.

Portable Generators
WE TESTED: 21 models Best Overall Great Power Delivery Good Deal but Noisy
WE TEST FOR: Power delivery Honda EU7000is Kohler PRO7.5E Generac GP5500 5939
and quality, noise levels, $4,000 $1,400 $700
ease of use, and hours
of run time.

ABOUT THE SCORES:


Median: 65 0
79
OVERALL
0
73
OVERALL
0
67
OVERALL
Range: 41-79 SCORE SCORE SCORE

Humidifiers
WE TESTED: 62models Best for Small Rooms Smartest Programmable Best for Large Rooms
WE TEST FOR: Output, con- CVS GUL540V1 Air Innovations MH-701B SPT SU-4010
venience, energy efficiency, $30 $90 $75
noise, and how the unit
works with hard water.

ABOUT THE SCORES:


Median: 74 0
91
OVERALL
0
90
OVERALL
0
86
OVERALL
Range: 26-91 SCORE SCORE SCORE

Ask Our Experts


START WITH CLEAN HANDS, but try to avoid using alcohol wipes, says
Whats the best CRs chief medical adviser Marvin M. Lipman, M.D. That can diffuse
ILLUSTRATION: SERGE BLOCH

way to get the most the blood drop, and possibly make the reading artificially low.
Instead, simply use soap and warm water, and dry thoroughly; the
accurate reading warm temperature helps the finger capillaries to dilate. Also, dont
milk your fingertip for blood because that can dilute the blood drop
from my blood with tissue fluid and may cause a low reading. To get enough blood
glucose meter? for the strip, brace the tip of your finger against a stationary surface,
then prick it with the lancet. For meter picks, see facing page.

8 CR.ORG JANUARY 2018


For even more ratings of these and other product
categories, online subscribers can go to CR.org.

Smartwatches
WE TESTED: 12 models Awesome for Android Apple of Your Eye Weekend Warrior Winner
WE TEST FOR: Ease of use Samsung Gear S3 Frontier Apple Watch Series 3 (38mm) Garmin Fenix 5 (not cellular)
and interaction, readability, $350 $400 $600
scratch resistance, water
resistance, heart-rate
monitor accuracy, step-count
accuracy, and more.

ABOUT THE SCORES:


Median: 86.5 0
93
OVERALL
0
91
OVERALL
0
85
OVERALL
Range: 80-95 SCORE SCORE SCORE

Wireless Portable Headphones


WE TESTED: 56 models Excellent Noise-Canceling Rockin Price Truly Wireless Buds
WE TEST FOR: Sound quality, Bose QuietControl 30 Sol Republic Shadow Wireless JLab Audio Epic Air Earbuds
noise reduction (when $300 $70 $150
relevant), and more.
We also comment on fit.

ABOUT THE SCORES:


Noise-Canceling
Median: 72.5 Range: 68-87
Standard 0
87
OVERALL
0
76
OVERALL
0
76
OVERALL
Median: 63.5 Range: 21-76 SCORE SCORE SCORE

Blood Glucose Meters


WE TESTED: 25 models Best Overall Stores Multiple Strips Low Annual Strip Cost
WE TEST FOR: Accuracy, ability FreeStyle Freedom Accu-Chek Compact Plus ReliOn Prime (Walmart)
to provide repeatable data, Lite $20 $75 $16
ease of use, can store multiple
strips, and more.

ABOUT THE SCORES:


Median: 79 0
93
OVERALL
0
84
OVERALL
0
75
OVERALL
Range: 32-93 SCORE SCORE SCORE

Toasters
WE TESTED: 54 models Best Overall Best for Bagels Small Counter Solution
WE TEST FOR: Toasting of a Krups 2-Slice KH732D50 Hamilton Beach Modern Black+Decker 2-Slice
single slice of bread from (8x12x7 inches) Chrome 22791 2-slice Digital Display TR2350
light tan to dark brown, $60 (8x11x7 inches) (7x12x6 inches)
clarity of controls, ease of use, $30 $30
ease of cleaning, and more.

ABOUT THE SCORES:


Median: 63 0
80
OVERALL
0
70
OVERALL
0
53
OVERALL
Range: 27-80 SCORE SCORE SCORE

Note: Numeric ratings across product categories are not


parallel and therefore should not be compared to each other.
CO M I N G N E X T M O NTH : Microwaves, Meat Thermometers & More
Ask Our Experts

My family and I live in an old


house. Should I be worried
about lead paint?

If your house was built after


1978, you dont need to lose
sleep over thoughts of lead
lurking on your walls because
the heavy metal was no
longer used as an ingredient
in household paint after that
year. But the Environmental
Protection Agency estimates
that about 87percent of houses
built prior to 1940 contain
lead paint. And though the
developing nervous systems of
children are more susceptible
to damage, you should also
exercise caution around lead
because it has been linked to
heart problems in adults.
Lead in paint doesnt
pose a direct danger unless

Almost every winter, I lose a lawful permanent residents


can apply online at tsa.gov/
its deteriorating, or will be
scraped or sanded. If youre

tire to potholes. Is there precheck and schedule a visit


to an enrollment center.
planning to hire a painting
contractor, a 2008 EPA rule

anything I can do to ease the For international travelers,


a better option may be Global
requires that they be certified
in lead-safe work practices. Ask

hassle and expense of this? Entry, which includes Precheck


but also provides expedited
to see their accreditation and
what steps they plan to take.
service through U.S. customs Plan to do it yourself? You
and immigration. It costs $100 can test for lead with an EPA-
Road hazard insurancea station or final destination (just $15 more than Precheck recognized lead-paint test kit,
warranty you can purchase thus saving the cost of being by itself) for a five-year period. available at home centers.
with your tires that will repair towed. But there are limited U.S. citizens and lawful There are two on the market:
or replace tires damaged on choices for replacing damaged permanent residents can apply 3M LeadCheck Swabs and
the roadis probably a smart or worn-out run-flat tires. at cbp.gov. ESCA Techs D-Lead. Both are
idea, says Gene Petersen, the CLEAR is a service that 95percent accurate when
tire program manager for CR. I see airport signs for TSA allows travelers to skip the used properly, according to
Some retailers offer it for free Precheck, Global Entry, and TSA agent asking for IDs and the EPA, says Michael Hansen,
(some dont), so shop around, CLEAR. What are these? boarding passes before you Ph.D., senior scientist at CR.
and be sure to ask if there get to security. Instead, you For a video on how to test, go to
are mileage or time limits, If youre a frequent traveler, stop at a kiosk that scans your CR.org/lead0118. You can also
Petersen says. one or more of these services fingers or eyes. The $179 per hire an EPA-certified profes-
You can also consider getting can be useful, says William year service is now available at sional: The agency keeps a list of
run-flat tires, which can safely J.McGee, CRs aviation adviser. 24 airports nationwide and is approved pros at epa.gov/lead.
operate for about 50miles even But you probably dont need expanding. You can sign up at
if punctured, thanks to thick, all three. participating airports or start
stiff sidewalls that can support TSA Precheck can reduce the process at clearme.com.
the load of a car, even when hassle at airport security. You But it lets you pass only the first
theyre out of air. This can help wont need to take off your line (which may not be very
drivers continue on to a service shoes, and your laptop stays long), so its not a replacement
in its case. It costs $85 for a for Precheck or Global Entry.
five-year membership and Before you sign up, check
We have more than can be used for domestic or the benefits offered by your
140 in-house experts international travel originating credit cards. Some American
LEARN who research, test, and in the U.S. The TSA reports Express cards, for example,
compare! Submit your that in September 2017, will issue a credit for the
questions at CR.org/ 96percent of Precheck application cost of Precheck or
askourexperts ... and passengers waited less than Global Entry when you charge
watch for the answers.
5minutes. U.S. citizens or the fees to that card.

10 CR.ORG JANUARY 2018 ILLUSTRATIONS BY SERGE BLOCH


Insights
Product recommendations and practical advice

In the Know SPEAKING ALOUD IN YOUR HOME TO


voice assistants, such as Amazons
Alexa, Apples Siri, Microsofts Cortana,

The Most or Google Assistant, is quickly becoming


the new normal.
Built into smart speakerslike the
Amazon Echo Plus (at left)many users

Useful know these ladies can tell you a joke or


say something sassy. But did you know
that Alexa can also read your e-book

Things aloud or order takeout? Say, Alexa, then


use these key phrases and coordinating
apps (known as skills) to find out just

to Say to how useful she can be in a day:

7 a.m. After asking for the weather, say:

Alexa Alexa, inspire me. When you enable


the inspire me skill, youll hear a quote
from figures such as Maya Angelou.

All Day
7:30 a.m. Whats my commute like?
8 a.m. If your calendar is linked, say:
What meetings do I have today?
NOON What are your deals today?

Long Want to act on one? Say, Order that.


3 p.m. Add eggs to my grocery list.
5 p.m. I need a 15-minute chicken
recipe.
7:05 p.m. Burned the chicken! Alexa,
order a cheese pizza from Dominos.
9 p.m. Set my alarm for 6 a.m.
9:15 p.m. If you have smart lightbulbs,
say, Turn off the kitchen lights.
For Everyday 9:30 p.m. Read my Audible book. (You
Inquisitors can also ask Alexa to read your Kindle.)
AMAZON ECHO 10:00 p.m. I need to relax. Alexa will
PLUS offer sleep-inducing sounds, such as a
$150 babbling brook.

For Screen Lovers For Music Mavens For Multitaskers


AMAZON ECHO SHOW SONOS ONE WITH ALEXA AMAZON ECHO SPOT
$230 $199 $129

Our labs are currently testing these and other smart speakers. CR.ORG 11
CRInsights
Guiding Light
Automatic illumination when
you need it most is available on
many models, including the 2018
Lexus RX.
Cool Product
Feature of the Month

Intelligent
High
Beams
IF YOU HAVENT been in the market
for a new car lately, you might not
know that high-beam assistants are
offered on many models, including

PHOTOS, BOTTOM FROM LEFT: SSPL/GETTY IMAGES; HULTON ARCHIVE/GETTY IMAGES


those from Audi, BMW, Honda, Kia,
Lexus, and Toyota. Smart headlights
automatically switch the high beams
on when your car is on a dark
road, then instantly switch back to
normal beams when they sense the
headlights of an oncoming car or
the taillights of a car in front of you.
You wont have to frequently adjust
the headlight controls. To watch our
test-drive video of the Lexus RX in
action, go to CR.org/lexusrx0118.

CR Time-Saver VACUUMS 1974 The earliest version


of the handheld vacuum
cleaner, the Mod4 system,
1945 Vacuums were
is first introduced
considered luxury items until
by Black & Decker.
after World War II, when they
become more common.

1936 CR published a 1954 The Wizard 830


report on vacuums canister vacuum
back when you bought gets a CR Best Buy 1979 The first
them from door-to-door recommendation DustBuster hits
salesmen. Hoover (right) at $69.95. the market.
was one of the very first
brands on the market.

12 CR.ORG JANUARY 2018 ILLUSTRATIONS BY L-DOPA


1 2 3 4 5
POOR EXCELLENT

Face-Off

Pick Your Pan:


HOW WE TEST
Big Bucks vs. Budget
Smartphones SWISS
DIAMOND
GREENPAN
PARIS
$95 $50
EVERY PHONE IN our ratings
undergoes a rigorous testing process
that evaluates battery life, water
OVERALL
SCORE
0
76
0
65 OVERALL
SCORE

resistance, camera quality, and more.


Testers also give the phones a ride
in a specialized tumbler (above) to
reveal how much abuse they can
handle before cracking. As the
tumbler rotates, it drops the
phone 2.5feet onto a hard surface.
Phones are examined after 50 drops.
If theyre still intact, theyre subjected
to 50 more. When we tested
9.5 Size 10
the all-glass Samsung Galaxy Note8,
for example, the back cracked Aluminum Material Aluminum
during the first 50 drops; the display
broke between 50 and 100. 4
0 Cooking Evenness 3
0
In general, all-glass phones havent
fared as well in the tumbler as those
4
0 Nonstick Food Release 4
0
5 5
PHOTOS, TOP RIGHT: JAMES WORRELL

with plastic or metal backs, says 0 Nonstick Durability 0


lead phone tester Richard Fisco. But
theres an easy solution: Even an 5
0 Ease of Cleaning 4
0
inexpensive case dramatically reduces 4
0 Handle Temperature 5
0
the chances that an all-glass phone
will break if you drop it, Fisco says. 5
0 Handle Sturdiness 4
0
For our story on the latest smartphones,
see page 24. To see a video of our tumbler
in action, go to CR.org/phonetest0118.

2002 The Roomba, an autonomous DYSON V8 ABSOLUTE


vacuum sold by iRobot, is VACUUM CLEANER
introduced, ushering in an era of $600
hands-free models ... and YouTube
videos of cats riding on them.

0
93 OVERALL
SCORE

1983 James Dyson 1989 Six years later, our


creates the first testers still prefer models
2017 Today, the Dyson V8
bagless vacuum with bagsespecially
is our highest-scoring stick
cleaner, called the self-sealing ones for neat
vacuum, and a Kenmore is
G-Force (right). and tidy emptying.
our top-scoring upright.

For our story on vacuums and more ratings, turn to page 18. CR.ORG 13
CRInsights 1 2 3 4 5
POOR EXCELLENT

Product Spotlight

Whats Hot in
Heaters
ELECTRIC SPACE HEATERS are great recommend purchasing a space
for keeping your toes toasty or heater with a poor fi re-safety score.
giving a drafty room a cozy glow. We also check to see how hot the
We test space heaters for features surface gets so that you dont burn ! DYSON AM09
that matter most to consumers, your fingers. SMALL SPACE
HEATER
starting with their ability to do two Because its safest to keep space
things well: heat a standard-sized heaters on the floor, a remote control $450
room (like a family room) as well
as a personspot heatingin
is handy to have in a model (as these
four do), especially if the knobs 0
85
OVERALL
15minutes. Our spot-heating test and dials are low (less stooping and SCORE
uses a mannequin wired with squinting at the settings). We also
The stylish Dyson
sensors, says Chris Regan, who rate how quiet each model is. Take
earned an Excellent
oversees the testing. We want extra note of this score if youll be
Overall Score, though it
to know how your body will feel using the heater in a room where
wasn't the quietest
when youre within 4.5feet of you watch TV or listen to music.
model in our tests.
the appliance. For room heating, Our tests of more than 40 small
we gauge how quickly the heater and large models turned up several
works by taking the average smart options, at a range of prices.
temperature from various points The four here are great picks for
of the whole room. both room and spot heatingand
We also give products a fi re-safety they include important safety and
score, which includes checking to convenience features. Bear in mind
see whether the unit overheats; that electricity is the most expensive
whether it presents a danger of way to heat, so these small units
igniting a piece of fabric, such as can leave you with a big utility bill
curtains; and whether it turns unless theyre used wisely. For more
itself off (via sensor) if it overheats models, online subscribers can go to
or gets knocked over. We do not CR.org/heaters0118.

$ !
CR BEST BUY RECOMMENDED

$ LIFESMART The lowest-priced of our top-


ZCHT1001US rated large heaters, this model
LARGE warms a room and a person

0
SPACE equally welland got impressive
HEATER 81
marks for safety and
OVERALL
$80 SCORE convenience.

$ LASKO This heater warms a room or a


DESIGNER person quickly. Its overall fire-
SERIES 6435 safety scores were very good,
SMALL but it wont automatically turn off

0
SPACE if accidentally tipped over. The
HEATER 78
wide-based design makes it quite
$45 OVERALL
SCORE stable, however.
PHOTOS: BRENDAN WIXTED

! HONEYWELL The quiet Honeywell impressed


HZ-980 in both the room- and spot-

0
LARGE heating tests. Its fire-safety
SPACE 77
performance was outstanding,
HEATER OVERALL
SCORE plus it has a timer.
$170

14 CR.ORG JANUARY 2018


SUPERMARKET
SLEUTH
Whos Tops
in Store-Prepared
Foods
TROY-BILT
ARCTIC
STORM 30
$1,500

0
91 OVERALL
SCORE

89 OVERALL SCORE

CR Time-Saver SNOW BLOWER

Speed Up Your Snow Blowing


OVERALL SCORE
Our lab experts say youll save yourself snow-removal time and effort
86
by topping up the air in your tires to the manufacturers recommended
psi (look for the maximum psi on the side of the tire), because even a
partially deflated tire can make turning difficult. In the market for a new
blower? Make the chore go even faster with a model that has easy-
turning capability, such as the Troy-Bilt Arctic Storm 30 (above). Online
subscribers can go to CR.org/snowblowers0118 for full ratings.
85 OVERALL SCORE

Do More With ...

Your Oven
84 OVERALL SCORE

83 OVERALL SCORE
0
80 OVERALL
SCORE
0
74 OVERALL
SCORE

SAMSUNG NV51K777 OSG/AA JENN-AIR JJW3430DS


This WiFi-enabled Samsung, $2,350, is two Priced higher than the Samsung, this
ovens in one: Using an included slide-in oven, $3,700, is also WiFi-enabled,
partition, you can create and control with tabletlike touch-screen controls.
two distinct cooking zones with different But this model also has Jenn-Airs
temperatures. This allows a multitasking Culinary Center, which shows you
chef to bake a dinner entre at the same recipes and photos, and imparts
82 OVERALL SCORE
time as, say, appetizers or dessert. cooking tips, like what color a medium-
According to our Supermarkets CRs take: The partition is easy to use rare filet should look like.
Survey of 57,805 subscribers, and effectively creates two cavities CRs take: With smart tips and a nice
these six chains got top but youll need to store the divider interface, we think the Culinary Center is
marks for store-prepared when its not in use. Also, the oven has useful. The phone app can also check on
foods. For full ratings of 62 stores, only one door, so you need to be mindful food remotely with a temperature probe,
online subscribers can go of temperature drops when you pull out but unless you make a lot of roasts, you
to CR.org/groceryratings0118. a dish from just one of the zones. probably wont use that feature much.

CR.ORG 15
CRInsights 1 2 3 4 5
POOR EXCELLENT

Map of the Month

Best Tires by Our survey of 48,500 subscribers on tire-retailer satisfaction


found that regional differences may drive what consumers
value in a car tire. This map shows that the top tire-buying

Region priorities in the U.S. by state are traction, all-weather grip,


brand, and the length of warranty. Just locate where you live and
check out which of our best-rated car tires are for you.

WA
VT ME
MT ND

OR MN
NH
ID WI
SD NY
MI MA
WY
RI
IA PA
NE CT
OH
NV NJ
IL IN
UT
CO WV DE
CA VA MD
KS MO KY
D.C .
NC
TN
OK
AZ AR SC
NM

AL GA
MS

TX LA

AK

FL
HI

BRAND LENGTH OF TREADWEAR WARRANTY


Best brand Top-rated tires with longest treadwear warranties

In our most recent tests, in 2016, Michelin topped Michelin Defender (90,000 miles) 70
our list of tire brands, based on performance.
Michelin Premier A/S (85,000 miles
70
H-speed rated; 80,000 miles V-speed rated)
ALL-WEATHER GRIP
Best all-season tires Pirelli P4 Four Season Plus (100,000 miles) 66

Michelin Pilot Sport A/S 3+ 78


TRACTION
Michelin Defender 70 Best tires for snow traction

Continental PureContact 70 Michelin X-Ice XI3 70

Pirelli Cinturato P7 All Season Plus 70 Nokian Hakkapeliitta R2 70

Michelin Premier A/S 70 Yokohama W.drive V905 70

25%
of CR subscribers who bought and replaced a laptop in the last three
years still have their old one sitting around the house, unused.
If that's you and that old laptop still worksand youre ready to decluttergo
to computerswithcauses.org to donate it. But first be sure to wipe your data using
our guide, at CR.org/wipelaptop0118. If its broken, check out Goodwill Industries
International and Dells joint technology recycling program, at dellreconnect.com.

16 CR.ORG JANUARY 2018


WHAT 100 CALORIES
LOOKS LIKE
Movie Munchies January Is
The movie-theater-sized
packages of candy may seem like THE BEST TIME TO BUY
reasonable portions, says
Amy Keating, R.D., a Consumer
Reports dietitian. But one box
usually contains several hundred
calories. And its all too easy to
keep dipping your hand into
a box or tub of popcorn when
youre engrossed in a film. Keating Sound Bars Televisions Treadmills
suggests limiting yourself to Prices tend to drop Discounts are almost as Fitness items
about 100 calories worth as Super Bowl Sunday good at the end of January as even big onesget deep
of snacks by using our chart of draws near. they are on Black Friday. discounts this month.
popular concession stand goodies
as a guide. For more 100-calorie For more info, go to CR.org/besttimetobuy0118.
comparisons, go to
CR.org/moviecandy0118.

RECALLS

12 Haribo Gold-Bears
FIRE BMW
DISHWASHERS EXTINGUISHERS VEHICLES

Expanding a previous recall, Kidde is recalling about BMW is recalling about


BSH Home Appliances is 37.8 million portable fire 740,561 vehicles because the
recalling about 408,000 extinguishers that can positive crankcase ventilation
Bosch, Gaggenau, become clogged or require (PCV) valve heater may
26 Reeses Pieces
Jenn-Air, and Thermador excessive force to discharge short-circuit, increasing the
dishwashers. The power and can fail to activate, risk of fire. Models include:
cord can overheat and including 134 models made 2007 5 Series wagon; 2007-
catch fire. The dishwashers between Jan. 1, 1973, and 2008 Z4 coupe; 2007-2011 X3
were sold in stores Aug. 15, 2017, and models SAV; 2007-2011 X5 SAV; 2007-
5 Swedish Fish and online from January previously recalled in March 2011 3 Series sedan, wagon,
2013 through May 2015 2009 and February 2015. coupe, and convertible; 2007-
for $850 to $2,600. They were sold nationwide 2011 5 Series sedan; 2007-2011
What to do: Stop use and and online for $12 to $200. Z4 Roadster; and 2008-2011
call BSH at 888-965-5813 What to do: Call 855-271- 1 Series coupe and convertible.
to arrange for a free 0773 or go to kidde.com to What to do: Enter your VIN
46 Sno-Caps inspection and repair. request a free replacement. at bmwusa.com/recall.

MUSICAL RESISTANCE
TOYS KIDS DISHES TUBES

Kids Preferred is recalling Playtex is recalling about Dicks Sporting Goods is


about 587,000 Carters, 3.6 million childrens plates recalling about 207,500
Child of Mine, Guess How and bowls because the clear Fitness Gear latex resistance
2.4 Cups Popcorn* Much I Love You, and Just plastic layer on them can peel tubes because they can
One You windup musical from the surface and pose break while youre using
toys. The metal post and/or a choking hazard to young them and strike you. They
handle can detach, posing children. The dishware was were sold at Dicks Sporting
a choking hazard. The toys sold at stores nationwide Goods stores and website
were sold in stores and online
PHOTOS, LEFT: JOHN WALSH

and online at Amazon.com from September 2015 through


4 Twizzlers from January 2016 through from October 2009 through August 2017 for $15 to $80.
August 2017 for $11 to $20. August 2017 for about $2.50 What to do: Stop using
What to do: Stop use per item and $15 for the set. the tubes and return them
immediately. Call Kids What to do: Call Playtex to any Dicks store for a
Preferred at 888-968-9268 at 888-220-2075 or go to full refund if you have
or go to kidspreferred.com playtexproducts.com for a a receipt or for store credit
8 Milk Duds
for a free replacement toy. full refund. without one.
*AMC popcorn, no butter.

CR.ORG 17
Product
Which type of vacuum have you
purchased since 2016?
Stick

26%
Upright

Updates 53%
Robotic
Canister

9%
12%

The latest ratings from our labs


Source: Consumer Reports 2017 Summer Survey.

Clean Sweep
Robotic vacuums offer a
hassle-free way to keep your
floors neat, but they wont
be replacing conventional
vacuums altogether
anytime soon.
by Haniya Rae

IROBOT Our labs use cereal, rice,


ROOMBA 690
BEHIND THE sand, and cat hair to
$375
SCENES AT test how much debris a

0
robotic vacuum can pick
84 CRS LABS
up from carpeting.
OVERALL
SCORE

18 CR.ORG
1 2 3 4 5
POOR EXCELLENT

IMAGINE RELAXING with a cup of Robotics are best for uncluttered


coffee and the paper on a Saturday
A Dirty Look rooms with bare floors or low-pile
morning as your vacuum runs itself How does the cleaning rugs, says Susan Booth, CRs lead
underneath the sofa and media power of a robotic vacuum test engineer. They generally
console, gobbling up dust bunnies vac compare with that of use more power to navigate over thick
and fur balls before moving on to the a traditional model? carpet, Booth explains, which can
kitchen, where it nabs crumbs from accelerate the drain on the battery.
last nights dinner. An hour later, it In our labs, we ran a top-rated The thicker the pile, the more
beeps to let you know it has completed upright and a top-rated difficulty the robot has and the more
its rounds. You triumphantly check robotic vacuum over separate battery power it useswhich means
squares of medium-pile
one chore off your to-do list without it may dock before it has cleaned the
carpet, each embedded with
having broken a sweat. 100 grams of talc and sand. entire space, she says. Some are smart
Robotic vacuums can make that The Miele Dynamic U1 enough to return to where they stopped
fantasy a reality. Theyre far from Cat & Dog upright picked up and finish the job, but none are yet able
perfect (just ask our staffer whose more than half of the debris; to see whether they have missed a
the Samsung Powerbot
robovac smeared a forgotten bagel spot or, not surprisingly, climb stairs.
SR20H9051 Series picked up
topped with cream cheese and grape less than 20 percent, proving
jelly into the carpeting throughout that, for deep cleaning, Making Your Bot Feel at Home
her house), but they perform well the bot is no match for the A robotic vacuum will dutifully clean
enough to be the fastest-growing traditional model. (Note: We floors without any assist from its owner,
floor-care category. Annual sales use different protocols to but some prep is still required. Before
test different types of vacuums,
are forecast to rise from $1.5billion yours begins its work, youll need to
so the Overall Scores in this
in 2016 to $2.5billion by the end of case arent comparable.) secure any loose cords and pick up
2021, according to research by Future socks, PB&J sandwiches, or anything
Market Insights. else that might get caught in the brush
Robotic vacuums are also gaining Robotic or roller. If youd like the vacuum to
in popularity with CR subscribers: skip an area of your home, such as a
A recent survey shows that playroom, you can close the door to
nearly 10percent of the vacuums create a physical barrier or rope it off,
respondents purchased since 2016 virtually, with magnetic boundary strips
are roboticvs. just 1percent of the provided by certain manufacturers.
models bought in 2010. You should also identify areas that
the robot wont be able to pass through.
What Bots Do Best The devices exteriors are wrapped
Essentially the working end of an Samsung Powerbot in a bumper, so they wont damage
upright, robotic vacuums are outfitted SR20H9051 Series furniture, but be mindful of any tippy
$1,000
with two or three wheels and a small dcor. If the vac gently bumps against a
91
motor that propels them around the table or shelf, will any lamps, vases, or
house and suctions while brushes or stacks of magazines fall?
rollers sweep debris into an internal Upright Though earlier versions of robotic
dustbin no bigger than a quart of vacuums used to take an occasional
milk. Some have added features, such tumble down the stairs, most of todays
as WiFi connectivity, to allow you to models come equipped with a so-called
operate the machines remotely and cliff sensor, so you can run them on
toincrease their effectiveness. upper floors without worrying about
Robotic vacuums depart from their demise.
and return to a docking station that Robotic vacuums use various
also acts as a battery charger. In our navigation methods. Depending on
tests, which we conduct in a 12x16- the manufacturer and model, the
Miele Dynamic U1 Cat & Dog
foot space that simulates a furnished $550
bots may move in what looks like a
room, some vacuums stop cleaning random fashion or in patternsusually
72
at 14minutes and others might run gridlikethat kick in according to
for nearly 2hours. certain variables. Our tests have

PHOTOGRAPH BY BRIAN FINKE JANUARY 2018 CR.ORG 19


Product Updates Vacuums That
shown thatthe various approaches to not necessary to operate the vacs,
navigation can be equally effective in but theyre useful for scheduling
terms of cleaning, Booth says. or remotely starting and stopping
One thing to keep in mind: Robotic cleanings, checking a robots progress,
vacuums use a method such as a low- or viewing maps of the vacuums path Robotic
frequency radio signal or an infrared around your home to see whether it has Set-it-and-forget-it
beam to find the docking station. If a missed any spots. appliances, these
vacuum loses contact with the dock by, In July 2017 privacy advocates took solo sweepers keep
say, moving through multiple rooms notice when Reuters reported that floors groomed and
in a ranch home, it might go AWOL iRobot CEO Colin Angle said that the free of debris between
and end up in an open closet or stuck mapping information its Roomba deep cleanings with
under a bed. Though our tests didnt robotic vacuums collect might one day conventional vacuums.
reveal too many errors, our engineers be sold to tech companies. Reuters
did come to work one day to find a subsequently updated the article,
model missing. A search party later saying iRobot might share the data
discovered that the vac had made its free of charge.
way into a lab down the hall. James Baussmann, the companys
public relations manager for North
Great for Touch-Ups America, told CR that iRobot wont be
For all the convenience that robotic sending its data to third parties, at least
vacuums offer, our tests show that for now: iRobot believes that in the
they cant match the power ofor future, this information could provide
clean as thoroughly asa good old- even more value for our customers
fashioned vacuum. (See A Dirty by enabling the smart home and the Upright
Look, on page19.) devices within it to work better, but Hard to beat for deep-
Still, they can perform well enough always with their explicit consent. cleaning carpeting,
to earn their place in a home. Robotic iRobot is not alone. Many robotic- uprights come in bagged
vacuums can be a hassle-free way to vacuum manufacturers are now and bagless varieties
maintain your floors daily, removing recording the paths of their appliances with plenty of power
surface debris between the times and uploading them to a server. and attachments for
you use a full-sized vac for deeper You can then view that data via the cleaning upholstery and
cleaning, Booth explains. They could companys app on your smartphone. other chores.
also potentially lessen the amount of Vacuum data isnt the most sensitive
time you have to spend running your in the world, says Justin Brookman,
full-sized vac. (iRobot, which makes CRs director of consumer privacy and
the top-selling Roomba brand, says its technology policy. These maps may
robotic vacuums can save owners as be rudimentary now, but it seems likely
much as 110hours of cleaning a year, or that theyll continue to improve over
about 2hours each week.) time in order to more efficiently clean
Uprights, which are powered by your home. It would be nice if these
a cord or by a sizable battery, arent companies made affirmative promises Stick
always easy to maneuver around a not to sell your information. Mostly for quick jobs
dining table or underneath a bed, If youre worried about the privacy of between conventional
where robotic vacuums still have an your data, dont use the app when you vacuum sessions,
advantage: The ones weve tested are set up your device. Or if youre already these lightweight vacs
about a foot in diameter and range from using the machine, you can turn off come in battery-
3.3to 5.5inches tall, allowing them to the robotic vacs WiFi. The trade-off? powered and corded
scoot farther under furniture and reach Youll no longer receive cleaning data, versions and are best
spots that bulkier uprightscant. such as maps of the vacuums path, for surface cleaning.
or be able to control the vac from
Can a Robovac Spy on You? your phone. For instructions on how
Several robotic vacuums come with to turn off the WiFi, go to CR.org/
smartphone apps. These apps are robovacwifi0118.

20 CR.ORG
Will Sweep You Off Your Feet 1 2 3 4 5
POOR EXCELLENT

$ CR BEST BUY
! RECOMMENDED

$ Ecovacs Deebot M88 ! iRobot Roomba 890 $ Eufy RoboVac 11 Neato Botvac D3 Connected
$450 $500 $250 $400
86 86 81 76

Excellent on carpeting and This midpriced vac Excellent on carpet, very good A powerful and quiet vacuum
bare floors, this model is also automatically adapts to on bare floors, and low enough that does an excellent job on
quiet and has the lowest different floor surfaces for (3.5 inches) to navigate under bare floors and a very good
profile of any model weve effective cleaning. Note: We most furniture. The run time is job on carpeting, and didnt
tested: At 3.3 inches tall, it had to remove cat hair from a relatively long 95 minutes, pull the fringe on our rugs. It
can make its way under even the rollers manually. and the bot does a decent job has a short average run time
low-slung furniture. sucking up pet hair. of 15 minutes.

! Kenmore Elite Pet Kenmore Pet Friendly $ Hoover WindTunnel ! Miele Dynamic U1
Friendly 31150 CrossOver 31220 Max UH30600 Jazz
$350 $250 $180 $500
74 71 70 69

This bagged Excellent on bare Lightweight Its pricey, but


upright excels floors and pet and moderately this bagged
at removing hair, this bagless priced, this model is one of
embedded dirt model is great bagged model the quietest we
from carpets at trapping performs tested. It excels
and performs dust and has impressively at capturing
well on bare impressive on bare floors dust and does
floors. Also great suction when and carpet and a great job
at trapping cleaning with superbly at pet- picking up pet
dustkey for tools. hair pickup. hair.
allergy sufferers.

! Bissell Air Ram $ Dirt Devil Power ! Dyson V6 $ Kenmore


1984 Stick SD12530 Cord-Free 10341
$200 $80 $300 $150
91 88 77 74

This model This quiet Cleans almost Excellent at


excelled in our model comes as well as (but cleaning pet
carpet, bare- with a 26-foot costs $200 less hair, this quiet
floor, noise, cord, converts than) the Dyson cordless model
and pet-hair to a hand vac, V8 Animal, does a good job
tests. It runs for and excels at which has an on carpet and
47 minutes on a cleaning carpet, Overall Score of is very good
charge but does bare floors, and 93. Run time for on bare floors.
not convert to a pet hair. the V6 averages Run time is
hand vac. 13 minutes. 16 minutes.

Note: We test and rate different types of vacuums according to different protocols, so For more vacuum ratings, see page 22.
Overall Scores are not comparable across categories.
Ratings Connected Cleaning The robotic vacuums weve tested come
in a wide range of pricesbut you can get Excellent overall
performance for as little as $250.

Brand & Model Overall Price Test Results Features


Score

Remote control
Recommended

Run time (min.)


Clearance (in.)
Ease of use
Bare floors

Navigation

Cleaning
pattern
Carpet

Noise
Rank

ROBOTIC VACUUMS

1 Samsung Powerbot SR20H9051 Series 91 $1,000 5


0 5
0 5
0 4
0 5
0 0 Grid 5.5 99

$
0 2 Ecovacs Deebot M88 86 $450 5
0 5
0 4
0 5
0 5
0 0 Random 3.3 85

3 iRobot Roomba 890 86 $500 5


0 5
0 3
0 5
0 5
0 Random 3.5 60

$
0 4 iRobot Roomba 690 84 $375 5
0 5
0 3
0 5
0 5
0 Random 3.5 72

$
0 5 Eufy RoboVac 11 81 $250 5
0 4
0 4
0 4
0 5
0 0 Random 3.5 95

6 Neato Botvac D5 Connected 79 $500 4


0 5
0 4
0 5
0 4
0 Grid 4 14

7 iRobot Roomba 980 79 $900 4


0 5
0 3
0 5
0 4
0 Grid 4 19

8 Neato Botvac Connected DC02 78 $700 4


0 5
0 4
0 5
0 5
0 Grid 4 23

9 Ecovacs Deebot D79 76 $800 4


0 5
0 3
0 4
0 5
0 0 Random 4 105

10 Neato Botvac D3 Connected 76 $400 4


0 5
0 4
0 5
0 4
0 Grid 4 14

Grid &
11 Samsung Powerbot R9350 75 $1,000 3
0 5
0 5
0 4
0 4
0 0
Random
5.5 35

12 Black+Decker HRV425BLP 74 $400 4


0 4
0 4
0 5
0 4
0 Random 4.5 71

13 bObsweep PetHair 72 $300 4


0 5
0 4
0 4
0 5
0 0 Grid 4.8 86

Grid &
14 Bissell SmartClean 1605 69 $300 3
0 5
0 3
0 4
0 4
0 Random
3.5 51

15 Neato Botvac 80 68 $550 4


0 4
0 3
0 5
0 5
0 Grid 4 15

16 Miele Scout RX1 Red 62 $600 3


0 4
0 4
0 4
0 5
0 0 Grid 3.5 18

17 Hoover Quest 800 BH70800 59 $450 3


0 5
0 3
0 3
0 5
0 0 Random 3.3 98

Grid &
18 Bissell SmartClean 1974 56 $300 3
0 5
0 4
0 4
0 4
0 Random
3.5 40

19 Dyson 360 Eye 55 $1,000 3


0 4
0 3
0 4
0 4
0 Grid 4.5 28

20 Hoover Quest 1000 BH71000 53 $700 3


0 4
0 4
0 4
0 5
0 0 Grid 4 13

Grid &
21 Hoover Quest 700 BH70700 46 $350 2
0 5
0 2
0 4
0 5
0 0
Random
3.5 85

HOW WE TEST: Robotic vacuums are the debris. For Ease of use we take into time, among other considerations. We and carrying). In our cleaning test,
tested in custom-built corrals that account bin capacity, ease of emptying also use a decibel meter to measure we lift embedded talc and sand from
represent a bedroom and living room. the bin and cleaning the brush rolls the average Noise, at ear level, over medium-pile Carpet and suck up
Depending on the surface being and filter, and remote-control usability. a 5-minute period as the vacuum sand from Bare floors. For Pet hair,
cleanedmedium-pile carpets or bare In terms of Navigation, we observe is cleaning. In our tests of full-sized we measure how much embedded
laminate floorsa measured amount how well it avoids obstacles, including vacuums, we calculate Overall Score cat fur is removed from medium-pile
of cereal, sand, rice, or pet hair is power cords, clearance under furniture, by assessing cleaning, Tool airflow, carpet. To see full ratings of all vacuum
scattered across the floor. After running surface transition, and maximum run Noise, Emissions (how much dust the categories, online subscribers can go to
a cleaning cycle, our test engineers vacuum spews back into the air), and CR.org/vacuums.
judge how well the model picked up Handling (ease of pushing, pulling,

22 CR.ORG JANUARY 2018


Ratings Pickup Artists Whether youre looking for a bagged or 1 2 3 4 5
bagless upright or a stick vacuum, youll find the power and POOR EXCELLENT

features you need among these top-rated models.


$ CR BEST BUY RECOMMENDED

Brand & Model Overall Price Test Results Features


Score

Weight (lb.)

pile adjust
Emissions

Handling

Manual-

Suction
Pet hair

control
airflow
Carpet

floors

Noise
Rank

Bare
Rec.

Tool
BAGGED UPRIGHT VACUUMS

1 Kenmore Elite Pet Friendly 31150 74 $350 4


0 5
0 5
0 3
0 5
0 3
0 4
0 21 0 0

2 Miele Dynamic U1 Cat & Dog 72 $550 5


0 5
0 4
0 4
0 5
0 3
0 5
0 22 0

0
$ 3 Kenmore Pet Friendly 31140 71 $200 4
0 5
0 5
0 3
0 5
0 3
0 5
0 20 0 0

$
0 4 Hoover WindTunnel Max UH30600 70 $180 4
0 5
0 4
0 3
0 5
0 3
0 5
0 17 0

5 Kirby Avalir 69 $1,600 5


0 5
0 4
0 2
0 5
0 2
0 5
0 23 0 0

6 Miele Dynamic U1 Jazz 69 $500 5


0 4
0 3
0 4
0 5
0 3
0 5
0 22 0

7 Hoover WindTunnel Anniversary U6485-900 67 $230 4


0 5
0 4
0 2
0 4
0 3
0 2
0 21 0

8 Sebo Felix Premium 66 $600 4


0 5
0 3
0 3
0 5
0 4
0 5
0 16 0 0

9 Hoover WindTunnel T-Series Pet UH30310 65 $150 4


0 5
0 4
0 3
0 5
0 4
0 5
0 17 0

10 Hoover WindTunnel T-Series UH30300 65 $140 4


0 5
0 4
0 3
0 5
0 4
0 5
0 16 0

BAGLESS UPRIGHT VACUUMS

1 Dyson Ball Multi Floor 2 71 $400 4


0 5
0 4
0 2
0 5
0 4
0 5
0 16

2 Dyson Ball Animal 2 71 $500 4


0 5
0 4
0 3
0 5
0 4
0 5
0 17

3 Kenmore Pet Friendly CrossOver 31220 71 $250 4


0 5
0 4
0 3
0 5
0 3
0 5
0 18 0

4 Shark Navigator Powered Lift-Away NV586 (Target) 70 $300 4


0 5
0 4
0 3
0 5
0 4
0 5
0 16 0

$
0 5 Hoover WindTunnel T-Series Rewind Bagless UH70120 69 $130 4
0 5
0 5
0 3
0 5
0 4
0 5
0 18 0

6 Shark Rotator Powered Lift-Away XL Capacity NV755 67 $400 4


0 5
0 4
0 3
0 5
0 4
0 5
0 18 0

7 Kenmore Elite Pet Friendly CrossOver Ultra 31230 67 $350 4


0 5
0 4
0 3
0 5
0 3
0 5
0 18 0

$
0 8 Hoover React QuickLift UH73301 66 $200 4
0 5
0 4
0 3
0 5
0 3
0 2
0 17 0

9 Hoover React Professional Pet Plus UH73220 66 $240 4


0 5
0 4
0 3
0 5
0 3
0 2
0 19 0

Brand & Model Overall Price Test Results Features


Score
Emissions
Run time
Pet hair

Weight
Carpet

Edges
floors

(min.)
Noise
Rank

Bare
Rec.

(lb.)

STICK VACUUMS

1 Dyson V8 Absolute 93 $600 5


0 5
0 5
0 5
0 5
0 21 0 5.6

2 Bissell Air Ram 1984 91 $200 5


0 5
0 4
0 5
0 5
0 47 0 7.9

3 Shark Rocket Complete with DuoClean HV380 90 $240 5


0 5
0 4
0 4
0 5
0 Corded 9.6

$
0 4 Dirt Devil Power Stick SD12530 88 $80 5
0 5
0 5
0 5
0 5
0 Corded 7.0

5 Dyson V6 Cord-Free 77 $300 5


0 5
0 5
0 3
0 5
0 13 4.8

$
0 6 Kenmore 10341 74 $150 3
0 4
0 4
0 5
0 5
0 16 0 5.6

7 Dirt Devil Accucharge BD20035RED 66 $70 3


0 4
0 4
0 5
0 2
0 21 0 6.0

8 Kenmore 10340 65 $100 3


0 3
0 2
0 5
0 5
0 15 0 5.3

Does not convert to hand vac.


CR.ORG 23
Product Updates

Are You Ready for Your Upgrade?


The latest smartphones have screens as vivid as the best TVs,
cameras that will make you a social media star, and sophisticated
new security features. Theyll even survive an unplanned dip in
the bathtub. Welcome to the latest mobile marvels.
by Bree Fowler

Samsung
Galaxy S8
and S8+

High-Tech Security Features


Fingerprint scanners are a could use a photograph to unlock
convenient feature on many your phonethough theyd need
recent smartphones. For a very clear image of your face.
consumers, its a lot faster to Apple says the new Face
unlock the screen by touching ID system in the iPhone X,
a sensor than by typing in a released in November, makes
string of numbers. The newest the phone much harder to
biometric controls could be trick. The company says the
even quicker to use. system incorporates technology,
You can unlock Samsungs including infrared imaging and
Galaxy S8, S8+, and Note8 by advanced processing, to create
scanning your face or iris, a 3D mathematical model of
for instance, and the LG V30 your face.
includes both face and voice Apple puts the odds of
recognition. someone else being able to
But not all biometric features unlock your iPhone X at one
offer the same security. Thats in a million, making it safer
why Samsung allows users to than the companys Touch ID
authorize a money transfer fingerprint system, which is
with its Samsung Pay service absent from the iPhone X.
using an iris or fingerprint scan The jury is still out on
(or, of course, a PIN) but not such claimsand on a bigger
with facial recognition. question: whether consumers
One potential risk with facial will like using the new
recognition is that criminals biometric technologies.

24 CR.ORG PHOTOGRAPHS BY SAM KAPLAN


High-Tech Portrait Wireless Water OLED
Security Features Mode Charging Resistance Screens

Portrait
Mode
Apple People love to share photos
iPhone 8 on social media, as evidenced
by the surge in active monthly
Instagram users from 80million
in 2012 to 800million today.
Phone makers are taking
note: This year, several of them
introduced a portrait mode
Apple that lets you take pictures with
iPhone a clearly focused subject and a
8 Plus blurred background, creating
an arty effect known as bokeh
that is sure to win loads of likes,
however you share your photos.
Samsungs Galaxy Note8,
along with Apples iPhone 7Plus
and 8 Plus, do this through
the use of two lenses; Googles
Pixel 2 phones (which we
havent tested yet) also have a
portrait mode but use just one
lens and lots of software magic
to accomplish the effect.

Water Resistance
Dropping a phone in a puddle without being damaged. Samsung
oryikes!a toilet used to be Typically, its just a few feet Galaxy
enough to destroy it. Today, of water for 30minutes. But Note8
most high-end phones offer water has a habit of taking time
some kind of water resistance. to do its damage, so the phones
The Samsung Galaxy S8, S8+, are tested when they come
and Note8, and all Apple iPhones out of the water and over the
since the 7, have proved their following 72 hours.
water-resistance claims in our Remember that water-
testing. (We hadnt tested the resistant doesnt mean good
iPhone X by press time. Look for for swimming, says Richard
results in next months issue.) Fisco, Consumer Reports head
Consumer Reports tests of smartphone testing. And
water resistance by lowering liquid is not covered by most
phones into a water-filled tube. standard warranties. Buy one
A model passes if it survives of these phones, though, and
a dunk as deep and as long as theres little need to fret if you
the manufacturer claims it can accidentally drop it in a puddle.
PROP STYLING: ALI NARDI

iPHONE X For complete test results on iPhone X,


including battery life, camera quality, and more,
RATINGS go to CR.org/iphonex0118.

JANUARY 2018 CR.ORG 25


Product Updates

LG G6

Wireless
Charging
LG, Google, and others have
been offering phones with
wireless charging for a few
years, but this convenience is
getting more buzz now that its
available on Apples iPhone8,
8Plus, and X. Other new
phones with wireless charging
include LGs G6 and V30, along
with Samsungs Galaxy S8, S8+,
and Note8.
The idea of juicing up your
phone by dropping it on a pad
on your desk (or one built into
the table at a coffee shop) is
enticing: Who doesnt want to
be free of a tangle of cords?
But CRs Richard Fisco says
it can take longer to charge
a phone on a pad than with a
cord. Phones with wireless
charging also cant have solid
metal backs, and a number
of them have all-glass backs,
which can make them more
susceptible to cracking.

OLED Screens
TVs with these screens have most phones, and that can drive
done great in Consumer Reports up the purchase price. Whether
testing, in part because they or not an OLED is worth the
produce deep black levels and extra money largely depends
allow essentially unlimited on how you use the phone.
viewing angles. On a phone, you If you watch a lot of
get the same benefits, and OLEDs videos and movies on your
can bring a new level of vividness phone, an OLED could be an
to videos, photos, and games. improvement, Fisco says.
You can find OLEDs on Theres really only one way
Samsungs Galaxy S8, S8+, and to know how much youll notice
Note8 phones, along with the that improvementor care
LG V30 and Google Pixel 2 about it. Before buying a phone
phones. The X is the first Apple for its OLED screen, compare it
iPhone to have one. to a traditional phone to see if
OLED screens tend to cost you think its a difference worth
more than the LCDs used on paying for, he advises.

26 CR.ORG
Smartphones at the Head of the Class
Our labs offer highlights on popular recommended phones and advice on whether its time to upgrade.

!
0 Samsung Galaxy S8 and S8+ !
0 Apple iPhone 8 and 8 Plus !
0 LG G6 !
0 Samsung Galaxy Note8
Starting at $725 (Galaxy S8) Starting at $699 (iPhone 8) Starting at $590 Starting at $930
and $825 (Galaxy S8+) and $799 (iPhone 8 Plus)
81 80 80 80

These recent offerings from The G6 gets very good Slightly more than a year after
These phones hold the top
Apple are fast enough to marks for its battery life and the Note7 was pulled off the
two spots in our rankings
support the most demanding durability. Testers also liked its market following a series of
for good reason. They have
apps, including games, and dual camera. It doesnt give battery fires, the new Note8
pretty much everything you
have cameras that are better you the arty portrait effect is winning fans for its dual
could want, including some of
and loaded with more features that the dual cameras on other camera, great display quality,
the best-rated cameras of any
than previous iPhones. Theyre phones will, but it does let you and battery life, among other
smartphone for color quality,
also the first iPhones that take both close-up and wide- features. This extra-large phone,
exposure, and sharpness;
can charge wirelessly. These angle shots. It also has ultrathin or phablet, has a 6.3-inch
beautiful OLED screens that
phones glass backs make them bezels bordering the display, screen (a hair bigger than that
are bigger than those on many
a bit more fragile than their allowing for a bigger screen in a of Samsungs Galaxy S8+) and
competing models by Apple
iPhone 7 predecessors. (Testing smaller package, and is a little a stylus for taking quick notes
and other companies; and
of Apples new top phone, less bulky than the Samsung or just doodling, which makes
wireless charging. But their glass
the iPhone X, wasnt completed Galaxy Note8 and S8+. it similar to using an actual
exteriors, which help make that
at press time.) should i upgrade? Yes, if you notepad. But the phone is heavy,
wireless charging (see more
should i upgrade? Yes, if youre value water resistance, missing weighing in at 6.7 ounces
details on the facing page)
an Apple fan with an iPhone 6 from the still-great G5 and the similar Galaxy S8+ is just
possible, cracked during our
or older who doesnt want to earlier models, and a sleeker 6.1 ouncesand its size makes it
tumble testing, so you might
shell out the $999 for the X. design. If you love LGs top tough to shove in a pocket.
want to add a protective case
The 6 was great for its time, tech and want an additional should i upgrade? Yes, if the
and be extra careful.
but newer iPhones represent a option, check out the LG V30 huge screen and the stylus in
should i upgrade? Only if you
big step up in terms of speed, (not yet tested), which has a particular are important to you.
need the latest and greatest
camera quality, and other slightly larger display, a 6-inch If not, but you love everything
feature-filled phone out there.
extras. Or you can save about OLED rather than the G6s else about the phone, consider
These phones are great, but so
$150 by picking up an iPhone 7, 5.7-inch LCD. the Galaxy S8 or S8+.
is the Galaxy S7, which is ranked
which is still among our highest-
just behind them and costs $580.
scoring phones, for about $550.

FOUR GREATS FOR UNDER $350


These recommended and affordable phones deliver very good performance without the latest bells and whistles.

!
0 Apple iPhone SE !
0 Huawei Honor 8 !
0 Samsung Galaxy J7 !
0 Sony Xperia XA1
Starting at $349 Starting at $330 Starting at $240 Starting at $300
74 74 72 71

This is Apples lowest-priced Testers liked this phones This phone offers a big, 5.5-inch This smartphone, which gets
option, but its still a decent display, and it has a decent screen; outstanding battery life very good scores on most CR
one, especially if you like smaller 12-megapixel camera. But the of 29 hours in CR testing; and tests, has a decent display,
phones. Our testers say its phones screen cracked during solid all-around performance. respectable battery life,
camera did very well in terms our durability testing, so handle Its not one of the best phones and a very good camera. Many
of color quality, exposure level, with care. in our ratings, but its arguably consumers will appreciate
and sharpness. one of the best deals. its memory card slot for
expanded storage.

CR.ORG 27
Ratings Good Calls You cant go wrong with any of our top-scoring
smartphones. The biggest differences between
many models show up in camera quality and battery life.

Brand & Model Overall Price Test Results Features


Score

Handset capabilities

Camera: Rear 1080p


Camera: Rear image

Display resolution
Water-resistance

Display diagonal
Recommended

Camera: Selfie
image quality
video quality

Ergonomics
Battery life

size (in.)
Texting
quality
Rank

test
!
0 1 Samsung Galaxy S8 81 $725 4
0 5
0 4
0 4
0 4
0 5
0 4
0 Pass 5.8 1440x2960

!
0 2 Samsung Galaxy S8+ 81 $825 4
0 5
0 4
0 4
0 4
0 5
0 4
0 Pass 6.2 1440x2960

!
0 3 Samsung Galaxy S7 80 $580 5
0 4
0 4
0 4
0 4
0 5
0 5
0 Pass 5.1 1440x2560

!
0 4 Apple iPhone 8 Plus 80 $800 4
0 3
0 4
0 4
0 4
0 5
0 5
0 Pass 5.5 1080x1920

!
0 5 Apple iPhone 8 80 $700 4
0 3
0 4
0 5
0 4
0 5
0 5
0 Pass 4.7 750x1334

!
0 6 Samsung Galaxy Note8 80 $930 4
0 4
0 4
0 4
0 4
0 5
0 4
0 Pass 6.3 1440x2960

!
0 7 LG G6 80 $590 4
0 4
0 4
0 4
0 3
0 5
0 5
0 Pass 5.7 1440x2880

!
0 8 Samsung Galaxy S7 Edge 79 $670 5
0 5
0 4
0 4
0 4
0 5
0 4
0 Pass 5.5 1440x2560

!
0 9 Samsung Galaxy S6 79 $230 4
0 4
0 4
0 4
0 3
0 5
0 5
0 NA 5.1 1440x2560

!
0 10 Apple iPhone 7 Plus 78 $670 4
0 3
0 4
0 4
0 4
0 5
0 5
0 Pass 5.5 1080x1920

!
0 11 Apple iPhone 7 78 $550 4
0 3
0 4
0 4
0 4
0 5
0 5
0 Pass 4.7 750x1334

!
0 12 LG G5 77 $270 4
0 4
0 4
0 3
0 4
0 5
0 5
0 NA 5.3 1440x2560

!
0 13 Apple iPhone 6s Plus 77 $550 4
0 4
0 4
0 4
0 3
0 5
0 5
0 NA 5.5 1080x1920

!
0 14 HTC U11 77 $650 4
0 4
0 3
0 4
0 4
0 5
0 5
0 Pass 5.5 1440x2560

!
0 15 Apple iPhone 6s 77 $450 4
0 3
0 4
0 4
0 3
0 5
0 5
0 NA 4.7 750x1334

!
0 16 Sony Xperia X Performance 76 $450 4
0 3
0 3
0 4
0 3
0 5
0 5
0 NA 5 1080x1920

!
0 17 Huawei Mate 9 76 $500 5
0 5
0 3
0 3
0 3
0 4
0 5
0 NA 5.9 1080x1920

!
0 18 OnePlus 5 75 $640 5
0 5
0 3
0 4
0 3
0 5
0 5
0 NA 5.5 1080x1920

!
0 19 Motorola Moto Z 75 $625 4
0 4
0 4
0 4
0 3
0 4
0 5
0 NA 5.5 1440x2560

!
0 20 Sony Xperia XZ Premium 75 $700 4
0 3
0 3
0 3
0 4
0 5
0 5
0 NA 5.5 2160x3840

!
0 21 Sony Xperia XZ 75 $400 4
0 3
0 3
0 3
0 3
0 5
0 5
0 NA 5.2 1080x1920

!
0 22 Sony Xperia X 75 $280 4
0 3
0 3
0 4
0 3
0 5
0 5
0 NA 5 1080x1920

!
0 23 Sony Xperia XZs 75 $570 4
0 4
0 3
0 4
0 3
0 5
0 5
0 NA 5.2 1080x1920

!
0 24 HTC U Ultra 75 $500 4
0 3
0 3
0 4
0 3
0 4
0 5
0 NA 5.7 1440x2560

!
0 25 Sony Xperia X Compact 74 $350 4
0 4
0 3
0 4
0 3
0 4
0 4
0 NA 4.6 720x1280

!
0 26 Huawei Honor 8 74 $330 4
0 3
0 3
0 3
0 3
0 5
0 5
0 NA 5.2 1080x1920

!
0 27 Apple iPhone SE 74 $350 4
0 3
0 4
0 4
0 3
0 4
0 4
0 NA 4 640x1136

!
0 28 Google Pixel XL 73 $770 4
0 4
0 4
0 3
0 4
0 4
0 5
0 NA 5.5 1440x2560

!
0 29 OnePlus 3T 73 $440 4
0 5
0 3
0 4
0 2
0 5
0 5
0 NA 5.5 1080x1920

!
0 30 Google Pixel 72 $650 4
0 4
0 4
0 3
0 4
0 5
0 5
0 NA 5 1080x1920

!
0 31 HTC 10 72 $400 3
0 4
0 4
0 4
0 3
0 4
0 4
0 NA 5.2 1440x2560

28 CR.ORG JANUARY 2018


1 2 3 4 5 $ !
POOR EXCELLENT CR BEST BUY RECOMMENDED

Brand & Model Overall Price Test Results Features


Score

Handset capabilities

Camera: Rear 1080p


Camera: Rear image

Display resolution
Water-resistance

Display diagonal
Recommended

Camera: Selfie
image quality
video quality

Ergonomics
Battery life

size (in.)
Texting
quality
Rank

test
!
0 32 Samsung Galaxy J7 72 $240 4
0 5
0 3
0 3
0 2
0 5
0 3
0 NA 5.5 1080x1920

!
0 33 BlackBerry Passport 71 $200 4
0 4
0 3
0 3
0 2
0 4
0 5
0 NA 4.5 1440x1440

!
0 34 Motorola Moto Z Play 71 $410 4
0 5
0 3
0 3
0 3
0 4
0 4
0 NA 5.5 1080x1920

!
0 35 Sony Xperia XA1 71 $300 4
0 4
0 3
0 2
0 4
0 5
0 4
0 NA 5 720x1280

!
0 36 Samsung J7 Prime 71 $260 4
0 5
0 3
0 2
0 2
0 5
0 4
0 NA 5.5 1080x1920

37 Sony Xperia XA1 Ultra 70 $350 4


0 3
0 3
0 2
0 4
0 5
0 4
0 NA 6 1080x1920

38 Huawei Honor 6X 70 $250 4


0 5
0 3
0 2
0 2
0 4
0 4
0 NA 5.5 1080x1920

39 Motorola Moto G5 Plus 69 $300 4


0 4
0 3
0 4
0 2
0 4
0 4
0 NA 5.2 1080x1920

40 LG X Power 69 $270 4
0 5
0 3
0 3
0 2
0 5
0 4
0 NA 5.3 720x1280

41 Motorola G4 Plus 69 $200 4


0 5
0 3
0 3
0 3
0 4
0 4
0 NA 5.5 1080x1920

42 Asus Zenfone 3 Zoom 69 $300 4


0 5
0 3
0 4
0 3
0 5
0 3
0 NA 5.5 1080x1920

43 Sony Xperia XA 68 $200 3


0 3
0 3
0 3
0 3
0 5
0 4
0 NA 5 720x1280

44 Motorola Moto G4 67 $230 4


0 4
0 3
0 3
0 3
0 4
0 4
0 NA 5.5 1080x1920

45 LG K10 65 $150 3
0 3
0 3
0 3
0 3
0 4
0 4
0 NA 5.3 720x1280

46 Samsung Galaxy J3 65 $170 4


0 3
0 3
0 2
0 3
0 5
0 4
0 NA 5 720x1280

47 Motorola Moto G4 Play 62 $180 4


0 4
0 3
0 2
0 3
0 4
0 4
0 NA 5 720x1280

48 Sony Xperia L1 62 $200 3


0 3
0 3
0 2
0 2
0 4
0 4
0 NA 5.5 720x1280

49 Motorola Moto E4 59 $180 4


0 3
0 2
0 2
0 2
0 4
0 4
0 NA 5 720x1280

50 Microsoft Lumia 640 57 $130 4


0 4
0 2
0 4
0 2
0 4
0 4
0 NA 5 720x1280

51 LG K7 46 $150 3
0 3
0 2
0 2
0 2
0 4
0 3
0 NA 5 480x854

Online subscribers can go to CR.org/smartphones0118 for complete, up-to-date ratings.

HOW WE TEST: Overall Score is based performance, and cellular features. Texting considers how easy the and water resistance. Water-resistance
mainly on ease of use, messaging, web Battery life is tested under nominal keyboard is to use when the user is test is done if the phone is rated for
browsing, display quality, voice quality, cell-network signals, performing tasks sending SMS messages and emails. water and dust intrusion. We test
phoning, battery life, camera image that involve voice, data, display, Ergonomics is a broad category the stated claim; results are pass/
and video quality, and portability. and more. Camera: Rear image that includes how easy it is to use the fail. Phones that dont make a water-
Handset capabilities include sensitivity quality refers to still image quality touch screen, buttons, and operating resistance claim are not tested on this
testing, versatility, storage processor using the rear-facing (main) camera. system, plus factors such as durability factor and receive an NA result.

JANUARY 2018 CR.ORG 29


How to Survive
Cold & Flu
Season
Consumers shelled out $5.8 billion in 2016 to treat coughs
and sore throats, congestion and stuffy noses, yet we
remain confused about what works, what doesnt, and
what may actually be dangerous. Here, your guide to the
drugstore aisles, home remedies, and more.
by Ginger Skinner

30 CR.ORG PHOTOGRAPHS BY DAN SAELINGER


Test Your
Cold & Flu IQ

1. Cold weather 4. A person can spread


increases your risk a cold or the flu even
of developing a cold before they show
or the flu. symptoms.
True False True False
2. Flu season usually 5. You should always
peaks in February. stay home from work
True False if you have a cold.
True False
3. Antibacterial soaps
are a good way to
prevent cold and flu
germs from spreading. See answers
True False on page 32.
onsider this: More Reports survey of 744adults across the because theyre safer. Alternatives such
than 200viruses cause U.S. who recently had a cough, a cold, or as neti pots, which can ease symptoms
the common cold, and the flu found that many people thought without drugs, were often squirreled
hundreds of flu strains there were simply too many options. away on bottom shelves.
emerge each year. We should be happy, I guess, that Shoppers also told us they were
And those germs are we have so many choices, but it can be sometimes confused by words on
everywhere. A sick persons cough or overwhelming, says Pattie Sullivan, a labels, such as suppressant and
sneeze has millions of viral particles. A cold sufferer from Pittsburgh. Some expectorant. You are forced to sort
cough can expel droplets at speeds of say Severe, some Cold and Flu, and I those terms out, and that is before you
about 50mph, a sneeze at more than dont necessarily know the difference. would look at the active ingredients list,
100mph, sending them 6feet or farther. Yet only 23percent of those in our which has terms that I am not qualified
So it shouldnt be surprising that survey asked a pharmacist for help. to understand, one shopper said.
the average American adult catches (CRs advice: Dont be shy! Pharmacists Seeing a doctor doesnt always
two to three colds a year and up to can steer you to the safest products, simplify matters, either. Many people,
20percent of us get the flu, according factoring in your health and meds.) for example, expect antibioticsthough
to the Centers for Disease Control Even some of CRs secret shoppers these drugs work only on bacterial
andPrevention. had a tough time navigating the cold infections, and the cold and flu are viral.
Yet theres still no cure for either and flu aisle. Dealing with the cold and flu
which means the best we can hope We tasked 17of them to explore shouldnt be so complicated, says
for is relief. And in that quest for pharmacies across the country. Marvin M. Lipman, M.D., Consumer
somethinganythingto ease our aches Though some stores, they reported, Reports chief medical adviser. A
and fevers, coughs and stuffy noses, were organized by symptom, others number of simple steps can help, many
were willing to shell out big bucks: seemed to have no organizing principle that dont require drugs at all,he says.
$5.8billion in 2016, according to Mintel, at all. Many shoppers searched in vain Our cold and flu survival guide
a market researchgroup. for single-ingredient remediesthose identifies the home remedies that really
But finding remedies that are safe and that target one symptom rather than work and, when drugs are worthwhile,
effective can be daunting. A Consumer a constellation and are recommended which to try and which to skip.

list, such as chloroxylenol. during the whole cold


Score Your Take our quiz
on page 31
Our experts say, to be
safe, youre better off
and flu season, not just
when youre around
Cold & Flu IQ and learn
the correct
sticking with regular
soap and water. For
someone who looks or
sounds sick.
answers below. hand hygiene on the go,
the CDC recommends 5. False
sanitizers with at least Staying home with a cold
60 percent alcohol, such is a good idea if possible,

PROP STYLIST: BIRTE VON KAMPEN; HAIR AND MAKEUP: AMY GILLESPIE
as Germ-X and Purell, but its not as important
1. True 2. True preventing a cold or the
which are not known to
Flu viruses survive flu. And overuse of these as it is for the flu. For
Most flu cases usually pose the same risk.
best when humidity is appear in February, soaps may contribute to one thing, colds are less
lowest, which usually and the season often the spread of antibiotic- likely to trigger serious
means winter. And cold extends well into March, resistant bacteria. For 4. True complications, so they
viruses may multiply according to the Centers that reason, the Food Most people are dont require as many
more efficiently when for Disease Control and and Drug Administration contagious for a day or precautions. For another,
temperatures in nasal Prevention. So if you ordered manufacturers to so before their symptoms colds usually arent as
cavities (in mice, anyway, havent yet gotten your stop using 19 antibacterial become apparent. severe, making it easier
according to one 2015 flu shot yet this year, its agentsincluding the The risk of spreading for you to maintain a
study) go below 98.6 F. not too late. most common one, the disease tends to normal schedule. The
Also, cold weather often triclosanin all soaps diminish along with the flu, on the other hand,
forces us indoorsinto 2. False by September 2017. But symptoms, though you is both more dangerous
climate-controlled, Theres no evidence manufacturers are still can be contagious for and more debilitating,
low-humidity buildings that antibacterial soaps allowed to sell products more than a week. So which makes staying
and close to potentially work better than regular with antibacterial its important to practice home essential for you
infected people. soap and water at compounds not on that scrupulous hygiene and those around you.

32 CR.ORG JANUARY 2018


How to Soothe
Miserable
Symptoms
There are a lot of cold and flu meds on the
market. Some work pretty well; others,
not so much. And most have side effects,
even when taken short-term. Thats
why its usually a good bet to start with
home remedies, which often provide relief
and tend to be safer than drugs.

HOME REMEDIES
Aches and Fever can harm the liver. The other drugs
nonsteroidal anti-inflammatories, % A cool compress or sponge bath
or NSAIDscan cause intestinal Either measure can help some if a
OTC DRUGS bleeding and increase the risk of temperature spikes and you dont
% Acetaminophen (Tylenol), ibuprofen heartattackand kidney damage. have acetaminophen or other fever
(Advil), and naproxen (Aleve) WHAT THEY CAN INTERACT WITH medication in your medicine cabinet.
HOW EFFECTIVE ARE THEY? All ease body Acetaminophen plus alcohol can And note that it is okay to let a fever
aches and reduce fever. threaten the liver. NSAIDs increase the run its course if it stays under 101F.
WHAT ARE THE RISKS? Acetaminophen is risk of bleeding when taken with a blood Thats because the high temperature is
safe when used as directed, but taking thinner such as warfarin (Coumadin) or part of the bodys efforts to kill off the
even a little more than the daily max clopidogrel(Plavix). offending germs.
saline into the nostrils from a squeeze coordination, and hallucinations.
Congestion bottle or bulb syringe. The othera WHAT THEY CAN INTERACT WITH
teapot-shaped device called a neti pot Cough suppressants can cause
OTC DRUGS uses gravity: Tilt your head sideways, increased sedation when taken
 Oxymetazoline nasal spray (Afrin, then pour saline into the upper nostril; with narcotics, sleeping pills, some
Dristan Mucinex Sinus-Max Nasal Spray, the liquid flows into one nasal cavity antihistamines, or alcohol.
Vicks Sinex Severe Nasal Spray) and out the other. To be safe, make sure
 Phenylephrine (Equate Congestion you use distilled water or water that HOME REMEDIES
Suphedrine PE Nasal Decongestant, has been boiled, then cooled, and clean % Honey
Sudafed PE Congestion) the device with distilled or boiled water It tastes good and feels soothing, and
 Pseudoephedrine (Sudafed 12 Hour) after each use as well. a 2014 review suggests that its better
 Camphor, eucalyptus, or menthol rubs % Steam inhalation than a placebo at easing coughs. Add
(Mentholatum, Vicks VapoRub) Warm water vapor may help loosen a teaspoon or two to a cup of tea or
HOW EFFECTIVE ARE THEY? The sprays mucus. Though its unclear whether consume it straight off the spoon.
work within minutes, faster than pills. that translates into reduced congestion, And dont worry: A little extra sugar
Topicals can improve the flow of air many people swear by it. Showering when youre sick wont harm you. But
through your nasal passages. may be safer than putting your head one caution: Honey can contain the
WHAT ARE THE RISKS? Topicals can over a piping hot pot of water, which bacterium Clostridium botulinum,
irritate the skin. Sprays can worsen could scald. which in rare cases can damage muscles
stuffiness if taken for longer than three % Cool-mist humidifiers and nerves in babies. So dont give it to
days. Oral meds can raise blood pressure; The FDA says these devices can help infants younger than a year old.
cause insomnia, heartbeat abnormalities, shrink swelling in nasal passages
tremors, anxiety, and hallucinations; and and allow easier breathing. And the
worsen glaucoma, thyroid disease, and humidity can make it more difficult for Runny Nose
symptoms of an enlarged prostate. flu viruses to survive. Just make sure to
WHAT THEY CAN INTERACT WITH keep the device clean. and Sneezing
Oral drugs combined with older
antidepressants such as isocarboxazid OTC DRUGS
(Marplan) and tranylcypromine (Parnate) Cough % Antihistamines, such as cetirizine
make side effects much more likely, and (Zyrtec), chlorpheniramine (Aller-Chlor),
they should not be taken together. OTC DRUGS diphenhydramine (Benadryl Allergy),
% Dextromethorphan (Robitussin Long- fexofenadine (Allegra), and loratadine
HOME REMEDIES Acting CoughGels, Vicks DayQuil Cough) (Alavert, Claritin)
% Chicken soup  Guaifenesin (Mucinex 12 Hour, HOW EFFECTIVE ARE THEY? Very, when
Modern science provides some backup Tab Tussin) symptoms stem from allergies, but
for chicken soups reputation for easing  Topical rubs, patches, and lozenges a 2015 review of 18trials concluded
congestion, coughs, and sore throats. that contain camphor or menthol (Halls that the drugs have little benefit when
Research suggests that it may inhibit the Menthol Cough Drops, Mentholatum, symptoms are from a cold.
buildup of neutrophils, white blood cells Vicks VapoRub) WHAT ARE THE RISKS? Drowsiness,
that trigger the bodys inflammatory HOW EFFECTIVE ARE THEY? Guaifenesin, nausea, blurred vision, and difficulty
response and contribute to the aches an expectorant, thins mucus, urinating, and, with diphenhydramine,
and pains that accompany a cold and making coughs more productive. impaired coordination.
the flu. And the hot liquid and steam Dextromethorphan, a suppressant, WHAT THEY CAN INTERACT WITH Taking
from any soup thats mostly broth may blocks the cough reflex. Vapors from chlorpheniramine or diphenhydramine
help more directly, by opening up topicals can feel soothing. But its with narcotics, sleeping pills, or alcohol
swollen airways and thinning mucus. unclear whether any cough drug makes sedation more likely. Taking
% Neti pots reduces episodes of coughing. cetirizine, fexofenadine, or loratadine
Nasal irrigationa saltwater rinse for WHAT ARE THE RISKS? Topicals can trigger with certain antifungals or antibiotics
your nasal passageseases congestion rashes and a burning sensation. Oral increases the risk of side effects.
from allergies and could help when it drugs can lead to nausea and make you Antacids with aluminum or magnesium,
stems from a cold or the flu, too. There sleepy. High doses of dextromethorphan and grapefruit and certain other juices
are two main forms: One squeezes can cause rapid heartbeat, loss of can make fexofenadine less effective.

34 CR.ORG JANUARY 2018


HOME REMEDIES Sore Throat Sugar Free, Chloraseptic WHAT THEY CAN INTERACT WITH None
Honestly, theres not much you can do Warming Sore Throat Lozenges) known for phenol or benzocaine
besides stocking up on tissues. But note  Dyclonine (Sucrets Sore Throat Lozenges) lozenges. Menthol drops make bleeding
that a runny nose and sneezing help rid  Menthol (Halls Triple Action Soothing more likely with warfarin. For pain
your body of germs. If you find yourself Drops, Vicks VapoDrops) relievers, see drugs for aches and fever.
without a tissue in hand, sneeze into  Phenol (Chloraseptic Sore Throat Spray)

your elbow so that the germs dont HOW EFFECTIVE ARE THEY? Pain relievers HOME REMEDIES
end up across the room infecting an help. Benzocaine, dyclonine, and % Gargling with salt water
innocent bystander. phenol work as local anesthetics, and Its inexpensive, safe, and time-tested.
menthol provides a cooling sensation Dissolve to 1teaspoon of salt into an
in your throat. Medicated lozenges may 8-ounce glass of warm water, gargle in
Sore Throat work longer than the sprays. the back of the throat, then spit. Repeat
WHAT ARE THE RISKS? High doses of a few times a day.
OTC DRUGS benzocaine and dyclonine might in rare
% Pain relievers such as acetaminophen cases cause lightheadedness, shortness
Editors Note: Most drugs listed throughout this report are
(Tylenol), ibuprofen (Advil), and of breath, fatigue, or rapid heart rate. also available as lower-cost generic or store brands. The
naproxen (Aleve) For the risks of pain relievers, see OTC listed drugs are examples and are often multisymptom
 Benzocaine (Cepacol Extra Strength drugs for aches and fever. products that contain several active ingredients.

CR.ORG 35
IS IT SAFE? The pills can sometimes

The Truth About cause bloating and gas and may lead
to infections in people with seriously

Supplements weakened immune systems.


CRS TAKE: Consuming yogurt and other
probiotic-rich foods is fine, but theres
not enough evidence to justify taking
probiotic pills to fight colds or flu.
Americans spent almost $3billion on IS IT SAFE? Frequent high doses may
vitamins, herbal remedies, and other increase the risk of bleeding when Vitamin C
supplements in their fight against combined with warfarin (Coumadin) WHAT THE RESEARCH SAYS People who
colds and flu in 2016, according to the and make HIV drugs less effective. take 200mg of the vitamin every day
Nutrition Business Journal. But research CRS TAKE No harm eating garlic. But do might have slightly shorter colds than
that the products work is usually you really want to regularly pop garlic other people, according to a 2013 review
weak. And unlike drugs, the Food and pills, hoping they might ward off colds? of 29trials. But loading up after symptoms
Drug Administration doesnt require appear doesnt seem to help at all.
that supplements be proved safe and Homeopathic Remedies IS IT SAFE? The pills make kidney stones
effective before they head to market, WHAT THE RESEARCH SAYS The theory more likely, and high doses can cause
and you cant even be certain that they behind these productswhich usually nausea and diarrhea. They may also
contain what their labels claim. Heres bear the word homeopathic on their interact with cancer drugs, blood
our take on several common ones: labelsis especially dubious. It involves thinners, and estrogen.
taking a presumed active ingredient CRS TAKE A better bet: Regularly include
Echinacea such as oscillococcinum, an extract of vitamin C-rich foods, such as greens and
WHAT THE RESEARCH SAYS A 2014 review wild duck heart and liverand diluting citrus fruits, in your diet.
of 24trials hinted that echinacea teas or it to the point that its imperceptible.
supplements might help prevent colds. The Federal Trade Commission says that Zinc
IS IT SAFE? Echinacea can trigger nausea homeopathic product claims are not WHAT THE RESEARCH SAYS A 2015
and in some people worsen asthma. based on modern scientific methods. analysis found that zinc lozenges and
CRS TAKE Any hot tea can help soothe Yet the products are often sold in stores syrup reduced the length and severity
cold and flu symptoms. But its probably alongside FDA-approveddrugs. of colds when started within 24hours
not worth regularly taking echinacea CRS TAKE: Dont bother. after symptoms start.
supplements on the off chance that they IS IT SAFE? Possible side effects include
might help prevent colds. Probiotics diarrhea, nausea, stomach cramps, and
WHAT THE RESEARCH SAYS Good vomiting. Long-term use, especially
Garlic bacteria, best known to help foster in high doses, may cause copper
WHAT THE RESEARCH SAYS Garlic extract a healthy gut, may also help prevent deficiency, which can trigger anemia.
supplements might help prevent colds, respiratory tract infections, according CRS TAKE The uncertain benefits arent
according to a 2014 review. to a 2015 analysis. worth the potentially serious risks.

Many people believe and flu are viral. population, undermining often askand because
Just Say that antibiotics speed Taking antibiotics the effectiveness of the its faster and easier to
No to recovery from a cold when they arent needed medications when they write a prescription than
and the fluand doctors not only unnecessarily really are needed. it is to explain why it isnt
Antibiotics write almost 50 million exposes you to their Doctors know that needed.
prescriptions for these side effectsdiarrhea, antibiotics dont help CRS TAKE If you
and related respiratory nausea, and potentially with a cold or the flu. have a cold or the flu,
infections each year. serious allergic And though efforts dont ask for antibiotics,
Bad idea. Why? reactionsbut also are afoot to reduce and dont take them
Because antibiotics work can breed antibiotic- unnecessary use, many even if offered unless
only against bacterial resistant bacteria doctors still prescribe the your doctor has specific
infectionsand colds among the broader drugs because patients reasons in your case.

36 CR.ORG JANUARY 2018


A Tower of
Severe
This suggests that a
manufacturer added
an ingredientthough

Label Babble which one varies. Vicks


DayQuil Severe Cold
& Flu, for example,
contains the cough
medicine guaifenesin,
Nighttime. Non-Drowsy. Maximum. When and the regular version
you see those terms on over-the-counter drugs, does not. But with
you naturally assume they have a uniform Vicks NyQuil Severe,
meaning. Turns out, they dont. the difference-maker
The Food and Drug Administration says it has is phenylephrine, a
no set definition for these kinds of descriptions. decongestant.
That means drugmakers can improvise.
Some CR secret shoppers told us they found
terms like these confusing. Barbara Young,
Pharm.D., of the American Society of Health- Express, Fast
System Pharmacists (ASHP), agrees: These claims Its hard to make sense
are basically advertising copymeant to catch of these terms. For
your eye. example, Theraflu puts
We took a look at a few common ones to see ExpressMax on all its
what they might mean. products other than
hot-drink powders.
And Mucinex put Fast-
Max on all its multi-
Day/Night, 24-Hour
symptom products,
Day/Night often
though nothing in the
indicates a combo pack,
packaging explains how
a regular version for day
the products work faster.
and another with a sleep
These terms are used
aid for night. 24 Hour
to market the product,
could mean that the
says the ASHPs Young.
product has double the
dose: Sudafed 24 Hour,
for example, has 240 mg Non-Drowsy, Daytime
of pseudoephedrine, This can suggest that a
a decongestant, and product doesnt contain
Sudafed 12 Hour has a sleep aid, as in the
120 mg. case of Contac Cold +
Flu Day. But it can also
mean that a product
Maximum, Extra
includes a stimulant,
Strength
such as pseudoephedrine
This can mean that
in Advil Cold & Sinus
a drug has a higher
Non-Drowsy.
dose of at least one
listed drugbut not
necessarily all its active Night, Nighttime, PM
ingredients. For example, These terms often
Robitussin Maximum indicate that a product
Strength Cough + Chest uses an antihistamine
Congestion DM has twice with drowsiness as a
as much guaifenesin as side effect. But different
its regular version brands use different
but both versions have sleep aids: Alka-Seltzer
the same amount of Plus Maximum Strength
dextromethorphan. And Night Cold & Flu relies
a higher dose isnt always on doxylamine, and
neededand often Tylenol PM opts for
poses greater risks. diphenhydramine.
A Day-by-Day
Guide for Treating Cold
a Cold or the Flu ONSET Gradual, over a
day or more.
Your first step is figuring out whether
you have the flu or a coldwhich
isnt as easy as it may seem because they
often cause similar symptoms. FEVER Low or none.
Use this quick checklist to distinguish
between the two.
SEVERITY Mild to moderate.

SYMPTOMS Sore or scratchy


throat, then a runny or stuffed nose,
sneezing, and finally a cough.

Dont call your usually come on gradually, nondrug measures such as Stay home. At
DAY doctor. Theres with a sore throat. But do honey or a saltwater gargle DAY this point, youre
1 no prescription make sure that when youre for a sore throat, saline nasal 1 highly contagious,
drug proved to out in public you practice sprays to ease congestion, so you dont want
shorten the common cold. extra-good hygiene: Avoid and staying well-hydrated to spread germs. And you
Antibiotics work against touching others, cough and and consuming hot teas or probably feel like a truck hit
bacterial infections, not viral sneeze into a tissue or your soup to thin the mucus. you. So call work or school and
ones such as colds. And the elbow, and regularly wash say youre out of commission.
antiviral drugs that can ease your hands. The flu usually lasts a week
the flu dont work against Consider and often twothough after a
the viruses that cause colds. 5+ calling a doctor few days you can reconsider if
Keep it simple. An over- Dont try to DAYS if symptoms symptoms ease.
the-counter pain reliever, DAYS sweat it out. worsen or Stock up. If you can, have
such as acetaminophen 2-4 You might feel dont improve. You could someone bring flu-survival
(Tylenol), ibuprofen (Advil), good enough to be developing a bacterial basics: tissues, easy-to-eat
or naproxen (Aleve), can exercise, and maybe even infection on top of a viral foods, and over-the-counter
ease sore throats, but so can think that working out hard one, which would require an meds (see How to Soothe
gargling with salt water. For will speed your recovery. antibiotic, or have another Miserable Symptoms, on page
details, see How to Soothe Moderate activity probably problem, such as allergies, 33)and maybe even cook up
Miserable Symptoms, on wont hurt and might bronchitis, or pneumonia. some chicken soup.
page 33. even help a little, but an Pamper yourself. Your body is
Practice scrupulous exhausting workout is more yelling Climb into bed! Listen
hygiene. Though its good likely to prolong symptoms, to it. Pushing yourself hard,
to stay home if you can, says Marvin M. Lipman, especially early in the illness,
thats not as important M.D., chief medical adviser can weaken you.
as it is for the flu. And for Consumer Reports. Ask your doctor about
you probably dont feel Get ready for congestion, an antiviral drug, such
as terrible, because colds sneezing, and a runny nose. as oseltamivir (Tamiflu) or
These symptoms often zanamivir (Relenza), especially if
develop after a sore throat. youre 65 or older; younger than
When they do, consider 5; pregnant or just had a baby;
or have asthma, heart disease,
or other chronic diseases.

38 CR.ORG
Flu Safety Alert:
Teens &
ONSET Sudden, within a day OTC Drug Abuse
and sometimes even hours.
An estimated one in 30 teens
abuses dextromethorphan,
or DXM, the most commonly
used cough suppressant in the
U.S. It is found in more than
FEVER High temps are common, often over 100 F. 100 products, including those
from Robitussin, Theraflu,
Triaminic, and Vicks.
In high doses, DXM can
cause hallucinations and
SEVERITY More severe. a sense of euphoria. It can
also cause a range of serious
side effects, including rapid
heartbeat and sedation.
SYMPTOMS Chills, dry cough, fever,
Many OTC drugs that
headache, severe muscle aches, stuffy nose, contain DXM also contain
sore throat, extreme fatigue, weakness. antihistamines, decongestants,
and other ingredients, and high
doses of these combination
products multiply the risk of
harmful side effects. Abuse of
the drug sends an estimated
Antivirals can shorten the flu potassium, and glucoseand Consider going 6,000 teens to the ER each
by about a day and reduce full hydration may help thin DAYS back to work or year and can be fatal.
the risk of pneumonia and out thick mucus, says Patricia 5-6 schoolif youre If you have a teen, you may
other complicationsbut only A. Stinchfield, a pediatric feeling stronger want to keep track of DXM-
if started within 48 hours of nurse practitioner and and have been fever-free for containing drugs in your home.
the onset of symptoms. (Dont senior director of infection 24 hours. Watch to see if he or she visits
ask for antibiotics; they work prevention and control at Prepare for a lingering sore websites where people discuss
only for bacterial infections Childrens Minnesota, a throat and cough. Though using the drug. And look
and the flu is viral.) pediatric health system. body aches and fever are for signs of abuse, including
Rein in your fever. The flu Monitor your temperature. probably gone by now, confusion, physical impairment,
often starts with a temp over Fever in itself is not harmful, coughing and a sore throat nausea, vomiting, and slurred
100 F. You can get it down Stinchfield says, but in rare often persist. Some good speech.
with acetaminophen (Tylenol), cases, sudden spikes can nondrug options: lozenges, For more on this problem,
ibuprofen (Advil), or naproxen trigger seizures, especially honey, gargling with salt water, go to CR.org/dxmabuse0118.
(Aleve). These drugs can in young children. And fever and lots of teas or soup. And for advice on cold and flu
also ease the intense head indicates that youre probably drugs in children generally, go
and body aches that often still contagious, too. to CR.org/kidsandcolds0118.
emerge with the flu. Watch for complications. Dont panic. Suzanne Levingston
The flu can get serious 7+ The flu often
DAYS
quickly. Call a healthcare lasts longer than
Get fluids down, provider if you have difficulty a week. Just
DAYS even if you breathing or swallowing or if keep doing what youve been
2-4 dont have an you experience disorientation, doing and you should get
appetite. Fever all of which can indicate progressively better.
can make dehydration more pneumonia, bronchitis, or Call your doctor if youre Editors Note: This special report
likely. Consider alternating dehydration. Those most not improving or if you have and supporting materials were
water with a salty liquid vulnerable: children, the any of the warning signs of made possible by a grant from the
such as chicken or vegetable elderly, and people with complications described at state Attorney General Consumer
broth, and a sweet liquid like chronic conditions. Also left. You could be developing and Prescriber Education Grant
tea, juice, or iced fruit pop. contact a healthcare provider pneumonia or sinusitis, or Program, which is funded by a
The mixture helps replace if your throat is so sore that have another health problem. multistate settlement of consumer
electrolyteslike sodium, drinking is painful or if you fraud claims regarding the marketing
have difficulty urinating. of the prescription drug Neurontin
(gabapentin).

CR.ORG 39
OTC drugsthe of Wal-Phed cost less
Over-the-Counter acetaminophen, for
example, in Tylenol
than $6.

and the Walgreens Tablets, Syrups,


Confusion: Solved version of the drug
is chemically identical.
or Powders?
Liquids might hit your
Those drugs are bloodstream a bit faster
regulated in the same than tablets. But Young
way, too, says Barbara says, For most OTC
Here, three choices youll CRS TAKE Stick to single- first and meds only when Young, Pharm.D., of products the difference
confront in the drugstore ingredient products theyre needed. If you the American Society of a few minutes is not
aisle and what to do: as much as possible. do opt for a combo, at of Health-System significant.
Multisymptom ones may least stick to one that Pharmacists. The real CRS TAKE Choose products
Multisymptom or seem efficient, but the treats the symptoms difference is price, she that suit your personal
Single-Ingredient more drugs included, the you actually have. It says. And note that preferences. For example,
Drugs? greater the risk of side just doesnt really make variation in color, flavor, for a sore throat, some
Many cold and flu effects. For example, the sense to expose your or shape has no bearing people might prefer a
products take a sedating antihistamines body to ingredients you on the drugs safety or warm drink version, and
scattershot approach. For such as diphenhydramine dont need, Mike says. intended effects. others might prefer just
example, Vicks NyQuil found in many combos For help finding the CRS TAKE Save money and taking a pill. Or if you
Severe Cold & Flu Relief make falls more likely in right product, ask any go store-brand or generic. have trouble swallowing
packs acetaminophen older adults, says Leigh drugstore pharmacist. For example, Sudafed pills, a liquid may help
for aches and fever, Ann Mike, Pharm.D., PE Congestion and make the medicine go
dextromethorphan for at the University of Brand Name or Wal-Phed PE, the store down. If you go with
coughs, phenylephrine Washingtons School Store Brand? brand for Walgreens, liquids, make sure you
for congestion, and of Pharmacy. So try The active ingredient both contain 10 mg use the measuring cup
doxylamine to help to find products that in the brand-name of the decongestant provided and follow
you sleep. target each of your and store-brand phenylephrine. But dosage instructions.
symptoms. Or better yet, versions of the same 36 tablets of Sudafed
try nondrug measures cost $13, and 36 tablets

The Dangers
of Too Much PRODUCT AND
PURPOSE
ACETAMINOPHEN
PER PILL DOSE TOTAL
Medication
Tylenol Extra Strength 500 mg 6 pills 3,000 mg
Acetaminophen, familiar
To ease fever and head and (2 pills at 7 a.m.,
to most people as Tylenol,
body aches.
is in more than 600 drugs,
1 p.m., and 7 p.m.)
+
including many OTC cold
and flu remedies. Product
packaging often says to Theraflu ExpressMax Daytime 325 mg 8 pills 2,600 mg
check all your meds to see Severe Cold & Cough (plus dextromethorphan (2 pills at 7 a.m.,
whether they also contain To control multiple cold and and phenylephrine) 11 a.m., 3 p.m.,
flu symptoms. and 7 p.m.)
acetaminophen, but many
people dont read drug
+
labels carefully. As a result,
its easy to get too much. NyQuil Cold & Flu 325 mg 2 pills 650 mg
High doses cause about Nighttime Relief (plus dextromethorphan (at 11 p.m.)
59,000 emergency room To control multiple cold and flu and doxylamine)
visits each year, often for
PHOTOS: JAMES WORRELL

symptoms and promote sleep.


liver damage, which can =
be fatal. At right, we show
what can happen even Maximum daily dose recommended by CR: 3,250 mg
when you take the drug Daily dose linked to liver damage: more than 4,000 mg 6,250 mg
at recommended doses
Potentially fatal daily dose: more than 7,500 mg
and schedules.

40 CR.ORG JANUARY 2018


And if you get the flu anyway, your
symptoms will be milder and youre less
likely to have complications, less likely
to be admitted to the hospital, and less
likely to die, says William Schaffner,
M.D., medical director of the National
Foundation for Infectious Diseases.

EXCUSE NO. 2 It Can Cause the Flu.


Almost all flu vaccines use an
inactivated virus that cant trigger the
flu. But because the vaccine doesnt
eliminate your chance of getting the
flu, only reduces it, some people who
develop the flu after getting the shot
wrongly blame the vaccine. Note that
FluMist, a nasal spray vaccine that uses
a weakened live virus, can cause mild
flulike symptoms but not a full-blown
infection. In any case, the CDC isnt
recommending FluMist because its
not expected to work well against this
seasons viral strains.

EXCUSE NO. 3 Theres Harmful


Mercury in Flu Vaccines.
A mercury-containing preservative
called thimerosal is in certain vaccines.
But its only a trace amount. And the
kind of mercuryethylmercuryis
eliminated by the body more quickly
than is methylmercury, the form in
some seafood. Moreover, numerous
studies have discredited the idea that
thimerosal is linked to autism. In any

Why Your Since 2010, the flu has resulted in


140,000to 710,000hospitalizations
case, there are many thimerosal-free
options for people of any age.
each year and contributed to between
Excuses 12,000and 56,000deaths, according to
estimates from the Centers for Disease
Which Vaccine Should You Have?
TEENS AND ADULTS should consider a

for Skipping Control and Prevention. Thats why the


CDC urges everyone 6months and older
to get vaccinated. But in a recent CR
quadrivalent vaccine, which protects
against four flu strains.
PEOPLE 50 AND OLDER have another

the Flu survey of 744adults who had a cough, a


cold, or the flu in the previous 12months,
option: Flublok Quadrivalent, which has
triple the dose of other quadrivalents.

Shot Stink only 48percent said they get the flu shot.
Here, rebuttals to three common excuses,
plus advice on the right shot for you:
THOSE 65 AND OLDER have two more
choices: Fluzone High-Dose and Fluad.
Both protect against only three strains,
but Fluzone has four times the dose and
EXCUSE NO. 1 The Vaccine Doesnt Work. Fluad adds an ingredient to boost the
In a typical year, the shot cuts your risk immune systems response.
of getting the flu by 40to 60percent. Rachel Peachman

JANUARY 2018 CR.ORG 41


Back to Nature Nabisco Triscuit
Multigrain Reduced Fat
Flax Seeded serving size:
Flatbread 6 crackers
serving size:
3 crackers

Dare Breton Nabisco Triscuit


Multigrain Thin Crisps
serving size: Original
4 crackers serving size:
15 crackers

Crazy About
Crackers
During the holidays, these party staples will be passed
around more than usual. Many have recently undergone
a makeover. We crunched the crackersand the nutrition
numbersto tell you whats healthy and tasty, too.
By Julia Calderone

42 CR.ORG
Trader Joes
Some Enchanted
Cracker
Multigrain
serving size:
4 crackers

Marys Gone
Crackers
Super Seed
Chia & Hemp
serving size:
12 crackers

Crunchmaster
Original
Multi-Seed
serving size:
15 crackers

Glutino Gluten
Free Original
serving size:
8 crackers

Nabisco Ritz
Crackers,
Whole Wheat
serving size:
5 crackers

PHOTOGRAPH BY SAM KAPL AN


HETHER theyre Some crackers supply more fiber than nutrients in the refining process.
dressed up on a chips or pretzels, so they may also be a Ideally, you should pick a cracker that
party platter, served more filling snack. contains only whole grains or
with soup, or eaten But you have to read the labels care- at least has a whole grain as the first
straight out of the fully. A crackers name or claims may ingredient, Klosz says. For example,
box, crackers are a perennial favorite. make you think it contains 100percent swap four Carrs Table Water Crackers
Ninety-two percent of consumers said whole grains when it doesnt, Klosz (made with refined white flour) for
they bought them in the previous six warns. And even whole-grain crackers four Reduced Fat Triscuits (made with
months, according to a survey from the can have as much sodiumor moreas 100 percent whole-grain wheat),
market research firm Mintel. Versatility chips, or contain added sugars. our top-rated cracker, and the fiber
is part of their appeal, but 65 percent count goes from less than 1 gram to
of those polled also think crackers Snack Cracker Dos and Donts about 3grams and the calorie count
make for an easy, healthy snack, and Of course, nutritional advantages stays about the same (60 vs. 73).
56 percent think theyre healthier than dont matter much if the cracker tastes Always check the ingredients list to
chips or pretzels. like cardboard. Our testing found see just how whole grain a cracker
Little wonder that manufacturers several flavorful choices. But keep really is. For instance, the whole-grain
are working to muscle more cracker these pointers in mind: Ritz crackers we tested had whole
choices onto retail shelves. Uncommon Go for whole grain. Brown rice, wheat stamped in big type on the
ingredients such as chickpeas, hemp farro, teff, and whole wheat are front of the package, but a closer look
seeds, millet, teff, and triticale are just a few of the whole grains youll revealed the words baked with right
touted on packaging. Flowery phrases find in this new group of crackers, above. White flour is actually the first
such as Barley and flax explode with along with amaranth and quinoa ingredient, and five Ritz crackers have
good-for-you-nutrientsabound. But which are technically seeds but count less than 1 gram of fiberabout the
are these new crackers any healthier as grains. These healthy carbs provide same amount as in the original Ritz.
than the old favorites? a variety of phytonutrients and Watch out for multigrain crackers,
It depends on the cracker, CR found fiber, which have been linked to a too. They arent always 100 percent
after its recent tests of 20 products. lower risk of cardiovascular disease, whole grain or even have whole grains
A serving of healthier crackers could colorectal cancer, and stroke, and first on the ingredients list.
actually amount to one of the three may also help to reduce the risk of Monitor portion size. If you stick to
to four servings of whole grains you type 2 diabetes. the recommended serving sizes,
should have in a day, says Ellen Klosz, Refined white flour, on the other crackers arent going to do a ton of diet
a member of CRs food-testing team. hand, is stripped of these valuable damage, says Amy Keating, R.D.,

Are the Reduced Versions All Theyre Cracked Up to Be?


Three classic crackers come in two variations of the originallower fat and lower sodium. But do you have to sacrifice
flavor to get the nutritional benefits? Our trained sensory panelists did a blind taste test of the three varieties of
Ritz, Triscuits, and Wheat Thins, and we analyzed the nutrition. Here, we recommend the best pick from each brand.

TR I S C U IT R E D U C E D FAT R IT Z H I NT O F SA LT W H E AT TH I N S H I NT O F SA LT

Tastes similar Though you Same buttery Reduced-fat Flavor and Reduced-fat
to the original. save 100 mg of flavor with the Ritz has more texture are very Wheat Thins also
Only slightly sodium with Hint same crisp, flaky sodium than the similar to the tastes similar to
lower in calories of Salt Triscuits, texture as the original and is original. the original, but
and fat than the reduced-fat original. noticeably drier Big sodium sodium savings
the original, version is the About a third and less tender savings: 55 mg make Hint of Salt
but with an extra top-rated cracker less sodium and flaky. per serving vs. the better pick.
gram of fiber. in our tests. than the original 200 mg in the
(30 mg vs. 105 mg other two versions.
per serving).

44 CR.ORG
Can You Top This?
A third of consumers say they pay more attention to whats on top of their
cracker than to the cracker itself, according to the market research firm
Mintel. Cheese is the most popular topping, but even an ounce of cheddar
a Consumer Reports dietitian. Among can contain 115 calories and about 5 grams of saturated fat. Instead,
the products we tested, the calories try these healthier toppings, which are perfect for party hors doeuvres but
are also an easy, filling, and tasty everyday snack. We used 18-calorie
ranged from 5 to 40 in just one cracker.
Reduced Fat Triscuits, the highest-scoring cracker in our tests, as the base,
If bigger portions make you feel more and each cracker-topping combo here has just 30 to 50 calories.
satisfied, choose a thin or small cracker.
For example, you could have 15 Crunch-
master Original Multi-Seed Crackers
for just 140 calories and 110 mg of
sodium, just a small amount more than
whats in three Back to Nature Multi-
grain Flax Seeded Flatbread Crackers.
Be smart about toppings. What you
put on crackers can really push you
Spread on 1 teaspoon of Spread on 2 teaspoons of
over your calorie, fat, or sodium limit,
hummus. Top with grated mashed avocado. Top with
Keating says. Half an ounce of Brie carrots, sliced sugar snap peas, 1 teaspoon of diced mango and
cheese, for example, has 50calories, or any vegetable you like. a sprinkling of slivered scallions.
4 grams of fat, and 90 mg of sodium.
Instead, opt for healthier dips and
toppings. (See Can You Top This? at
right.) The best crackers for this are
those that are firm and wont snap
under pressure, such as Crunchmaster
Original Multi-Seed Crackers, Trader
Joes Some Enchanted Crackers
Multigrain, and Triscuits. Spread on 1 tablespoon of Spread on 1 teaspoon of
Count the sodium and sugars. low-fat Greek yogurt. Top smashed black beans. Top with
Crackers tend to have less sodium than with 1 slice of cucumber, a few 1 teaspoon of salsa, 1 teaspoons
chips and pretzels, but they can still slivers of smoked salmon, of shredded Monterey Jack
plus a sprinkle of fresh dill. cheese, and chopped cilantro.
contribute more than youd think. The
sodium count per serving of the crackers
in our tests ranged from 90 to 280 mg;
sugars ranged from 0 to 6 grams.
Go easy on rice products. Gluten-free
diets have made rice products popular,
FOOD STYLING, PREVIOUS SPREAD: ALI NARDI. PHOTOS, THIS SPREAD: JAMES WORRELL

but rice can be a source of arsenic, a


carcinogen thats especially risky for
young children. CR testing conducted
in 2012 and 2014 found measurable Spread on 1 teaspoon of part- Spread on 1 teaspoon of goat
levels of the heavy metal in almost all skim ricotta cheese. Top with 1 tea- cheese. Top with a few sprigs of
spoon of jarred olive tapenade watercress or baby arugula
the rice products we looked at. There
and snipped basil leaves. and 1 tablespoon of diced pear.
are crackers made with other gluten-
free ingredients that have negligible
levels of arsenic, such as amaranth,
buckwheat, corn, and millet. Gluten-
free Dare Breton White Bean With Salt
& Pepper Crackers are made with navy
beans and tapioca flour instead of rice
flour. Also consider whether you need
gluten-free at all; less than 7 percent
Spread on 1 teaspoon of Spread on 1 teaspoon of light
of the population does. Barley, bulgur, low-fat cream cheese mixed mayo mixed with a pinch of curry
and farro, which contain gluten, also with minced fresh rosemary, powder. Top with 1 slice of hard-
have very little arsenic, CR tests found. thyme, or mint. Top with half boiled egg and chopped celery.
a cherry tomato.
Ratings Cracker Confidential A healthier cracker should be mostly whole grains with
at least 3 grams of fiber and no more than 140 mg of sodium per serving.

1 2 3 4 6 7 8 9 10

Overall
Product Rating Pricing Flavor & Texture Description
Score

Carbohydrates (g)

Package size (oz.)


Saturated fat (g)
Recommended

Average price
Crackers per

Sodium (mg)

per package
Protein (g)

Sugars (g)
Nutrition

Fiber (g)
Calories
serving

Fat (g)
Taste
Rank

$
0 1 Nabisco Triscuit
Reduced Fat
68
40
0 4 6 110 2.5 0 3 21 4 0 150 7.5 $3.00 Crispy, crunchy whole-wheat
squares with a somewhat coarse
Crackers
texture. Simple flavors of toasted
wheat and salt.

!
0 2 Back to Nature
Multigrain Flax
67
30
0 5 3 120 4.5 0 2 18 2 2 90 5.5 $3.80 Large and very crunchy with
plentiful seeds. Slightly sweet
Seeded Flatbread
Crackers and salty, with a nutty flavor and
hints of onion and herbs.

!
0 3 Crunchmaster
Original Multi-Seed
66
30
0 5 15 140 5 0.5 3 20 2 0 110 4.5 $2.80 Crunchy brown-rice cracker
with a toasted and sesame flavor.
Crackers
Moderately salty.

!
0 4 Nabisco
Triscuit Thin Crisps
65
40
0 4 15 130 4.5 0 3 21 4 0 170 7.1 $3.50 Crispy, crunchy toasted whole-wheat
triangles with moderate salt.
Original Crackers

$
0 5 Trader Joe's
Some Enchanted
64
30
0 5 4 140 6 0.5 3 19 2 2 200 10 $2.50 Large multigrain cracker with visible
seeds. Crispy, slightly flaky texture.
Cracker Multigrain
Salty, sweet, and buttery notes, with
a taste of poppy and sesame seeds.

$
0 6 Dare Breton
Multigrain Crackers
61
30
0 5 4 90 4 1.5 2 11 1 1 115 8.8 $4.00 Large multigrain cracker with visible
grains and seeds. Crispy, tender, and
flaky. Slightly salty, with a toasted-
grain flavor and hint of sesame.
7 Blue Diamond
Artisan Nut-Thins
60
30
0 4 13 130 3.5 0 3 22 2 0 135 4.25 $3.80 Slightly hard and crunchy brown-
rice/almond crackers with seedy,
Multi-Seeds
Cracker Snacks nutty, and toasted-flavor notes.

8 Vea World Crisps


Andean Quinoa &
60
30
0 4 18 130 4 0 2 23 2 2 180 5 $3.50 Small, thin, multigrain crackers that
are crispy and crunchy, with visible
Spices Crackers
grains. Garlicky and nutty flavors.
Some spicy heat and moderate salt.
Better for snacking than topping.
9 Kii Naturals
Organic Artisan
58
30
0 4 5 80 2 0.3 3 13 1 6 110 5 $7.00 Thin, slightly hard and crunchy
multigrain toasts with visible
Crisps, Raisin,
Rosemary & herbs, seeds, and raisins. Slightly
Pumpkin Seed salty. Dried rosemary seasoning
can be overpowering. Raisins add
chewy sweetness.
10 365 Everyday Value
(Whole Foods)
58
40
0 3 8 110 1 0 3 24 3 0 170 7 $2.80 Crunchy woven whole-wheat
squares, with lightly toasted
PHOTOS: REBEKAH NEMETHY

Woven Wheats
Baked Crackers and salty notes. On the dry side,
with a somewhat coarse texture
and bland taste.
11 Way Better Snacks
Sprouted Barley
58
40
0 3 14 110 4.5 0 3 15 4 0 110 5 $4.20 Puffed multigrain crackers with
visible seeds and a slightly tough
Crackers, Salt &
Cracked Pepper texture. Black pepper adds heat.

46 CR.ORG JANUARY 2018


1 2 3 4 5 $ !
POOR EXCELLENT CR BEST BUY RECOMMENDED

13

11 12 14 15 16 17 18 19 20

Overall
Product Rating Pricing Flavor & Texture Description
Score

Carbohydrates (g)

Package size (oz.)


Saturated fat (g)
Recommended

Average price
Crackers per

Sodium (mg)

per package
Protein (g)

Sugars (g)
Nutrition

Fiber (g)
Calories
serving

Fat (g)
Taste
Rank

12 Ak-Mak
Sesame Cracker
57
40
0 3 5 110 2 0 5 19 3 1 220 4.15 $2.00 Large whole-wheat crackers that
are crunchy, dry, and thin. Slightly
salty, with toasted whole-wheat and
sesame-seed flavors.
13 Dare Breton White
Bean With Salt &
56
30
0 4 4 80 3.5 1.5 2 10 2 0.5 95 4.2 $3.50 Large, crisp crackers made with navy
beans and tapioca flour. Tender and
Pepper Crackers
flaky. Beany, slightly toasted, sweet
flavor. Has salt and lots of pepper.
14 Carr's Whole
Wheat Crackers
53
30
0 4 2 80 3.5 1.5 1 11 1 3 105 7 $4.00 Somewhat thick whole-wheat
crackers that are tender and slightly
crumbly. Toasted-wheat flavor
dominates, but also sweet and
cookielike.
15 Nabisco Ritz
Crackers
53
30
0 4 5 70 2.5 0.5 1 10 <1 2 120 12.9 $3.00 Made with toasted white and whole-
wheat flours. Crispy and notably
Whole Wheat
tender and flaky. Buttery flavor with
a hint of sweetness and some salt.
16 Van's Lots of
Everything Whole-
53
30
0 3 30 140 4.5 0.5 2 21 2 3 180 5 $4.00 Small, crispy crackers with onion,
garlic, and very slight caraway
Grain Crackers
flavors. Quite salty. Tender and thin;
probably not sturdy enough to top.
17 Kashi Red Sea Salt
Snack Thins
52
30
0 3 16 130 4.5 0.5 3 21 3 0 200 4.25 $4.20 Crispy small crackers with visible
seeds. Multigrain taste with slight
bean and onion notes. Quite salty,
and black pepper adds a little heat.
Tender and thin; may break when
topped or dipped.
18 Mary's Gone
Crackers Super
48
30
0 3 12 150 7 1 3 17 3 0 230 5.5 $4.50 Slightly hard, crunchy crackers made
mostly of seeds. Hint of thyme with
Seed Chia & Hemp
Crackers a little salt. Has a distinct toasted
almost burntflavor.
19 Nabisco Good Thins
The Chickpea One
42
30
0 3 22 140 5 1 2 20 1 3 200 5.75 $3.00 Small crackers with visible herbs and
spices. Crispy and tender. Salty with
Garlic & Herb
hints of garlic and lots of dehydrated
basil and parsley flavors.
Crispy, crunchy, white-rice flour
Glutino Gluten Free crackers. Dry and a little chalky.
20
Crackers Original
39 20
0 3 8 140 4.5 2 0 23 <1 0.5 280 4.4 $3.50
Mild-tasting, with a slight egg flavor.
Better for topping than for snacking.

HOW WE TEST: CRs nutrition and The Nutrition score is based on energy and other nutrients. Extra weighting the results of a blind tasting by
food-testing team rated crackers density (calories per gram), total fat, is given for influential nutrients, either a trained sensory panel.
for nutrition and taste. The Overall saturated fat, fiber, sugars, sodium, positive or negative, respective to
Score is a combination of the two. the cracker. Taste ratings are based on

JANUARY 2018 CR.ORG 47


USING MAKING MUSIC
FACETIME SELECTIONS

READING
EMAIL
TEXTING

Driving While TEXTING

Distracted
Car-crash fatalities are on the rise, and many experts say that
drivers distracted by smartphones and other technology
remain a problem. Is the answer enforced restrictions, increased
vigilance by drivers, or more accountability by tech companies?
Or all three? Whatever the solution, the time for action is now.
by Greg Gardner

READING
EMAIL
PHOTO: ISTOCK

48
WATCHING
A VIDEO

SEARCHING
LOCATIONS
SCANNING
A NEWS SITE

USING
FACETIME

49
Dangerous Choices
Five-year-old Moriah Modisette The latest statistics show that Americas

died one Christmas Eve after traffic deaths are rising. There are many
reasons, including the fact that were

a distracted driver plowed into driving more miles. But some experts
say that the marriage of automobiles

the back of her familys car and smartphones (with their growing
menu of apps) is contributing to the

on a Texas highway, according danger, even for pedestrians and


cyclists. Despite a decade of new laws

to police reports. and enforcement, and a flurry of public-


safety campaigns, surveys have found

Garrett Wilhelm, 20 at the that drivers still make the dangerous


choice to text and drive or use their

time, was accused of video smartphones in other distracting ways.


Indeed, a nationally representative

chatting on his smartphone survey by Consumer Reports in


October 2017 found that 41percent

when traffic ahead of him of drivers with smartphones said they


had used their hands to text while

slowed. The police say he didnt driving, and 8percent admitted to


watching a video on their phone

notice and slammed into the while driving.


The Modisettes sued Apple, accusing

Modisettes car at full speed. the company of being at fault because


it hadnt sufficiently warned people

The force of the collision not to use its FaceTime app while
driving. (The app allows video-to-video

caused the car to spin, coming communication with another person


also on an Apple smart device.)

to rest facing the wrong A judge threw out the case in May,
ruling that the user of a smartphone

direction in traffic. is responsible for unsafe behavior,


not the manufacturer. The case
is on appeal.
Traffic fatalities on U.S. roads in
The little girl was airlifted to a hospital, still running on Wilhelms iPhone. 2016 increased to 37,461, according to
where she was pronounced dead, says The Modisettes didnt want to be the National Highway Traffic Safety
the police report of the 2014 incident. interviewed for this article, but Greg Administration (NHTSA). Thats a
Her older sister, Isabella, 8, who was Love, a lawyer for the family, spoke 5.6percent increase over 2015, after an
sitting next to her in the backseat, with CR. Bethany and Moriahs older 8.4percent increase in 2014.
survived, as did her mother, Bethany, sister, Isabella, were conscious and In 2016, 3,450 people were killed
who was in the front passenger seat perceived everything that happened because of distracted driving, a
of the Toyota Camry. Moriahs father, inside that car, he said. Love also 2.2percent decline from 2015. Still,
James, in the drivers seat, was knocked pointed out that at the time of the the number of distraction-related
unconscious and spared seeing the accident, there was no state ban in fatalities reported in 2016 was higher
PHOTO: MODISETTE FAMILY

events that led to his daughters death. Texas on texting while driving. In May than in 2011. According to NHTSA, fatal
Wilhelm has a manslaughter charge 2017 the first statewide distracted- distracted-driving crashes specifically
pending against him because of the driving law in the state was passed, and involving cell-phone use increased to
crash, in which his Toyota 4Runner it took effect in September. It prohibits 14percent (442) in 2015 from 12 percent
landed in the highway median. all texting and electronic messaging (354) in 2011. And the percentage of
A police officer found the video call while driving. distracted-driving-related crashes

50 CR.ORG JANUARY 2018 ILLUSTRATIONS BY THOMAS POROSTOCKY


resulting in injuries that were linked mitigate distracted-driving dangers.
to cell phones increased to 8percent Many new vehicles have advanced
(21,000) in 2015 from 6 percent safety features (often optional) such as
(15,000) in 2011. (A breakdown from automatic emergency braking and lane-
NHTSA for 2016 isnt available yet.) keeping assist, which are recognized
Even these numbers dont fully reflect for their potential to help protect
the potential scope of danger, safety drivers and passengers.
advocates and the police say, because Major smartphone manufacturers,
of the limits of law enforcement and the wireless providers, and smaller tech
lack of adequate evidence proving that companies have created various apps
smartphone use or other distractions and services to prevent teens and adults
were the root cause of some crashes. from using smartphones while driving.
Moriah Modisette was
Distracted driving has also involved killed at age 5 when her But at the moment, the adoption
in-car infotainment systems and lower- familys vehicle was struck and use of them rely largely on users
tech driver activity, such as adjusting a by a 20-year-old driver choosing to opt in.
radio or temperature control, talking to who the police say was And until cars become fully
using the FaceTime app
a passenger, or taking eyes off the road autonomous, dangers will persist from
while at the wheel.
for any reason. those who choose to use smartphones
The automotive and tech industries while driving or become distracted by
are using technology designed to onboard infotainment systems.

New high-tech Forward-Collision doesnt react in LDW system, nearly


Can Car safety features
are helping drivers
Warning (FCW)
It provides a visual,
time, it engages the
brakes. IIHS data
85,000 crashes
and more than
Safety who have lapses
in attention. These
audible, and/
or tactile alert to
show that AEB and
FCW are associated
55,000 injuries
would have been
Features features warn them
or intervene to
warn drivers of an
impending collision
with a 50 percent
reduction in rear-
prevented in 2015.
Seventy percent

Help? head off potentially


dangerous
with a car. Data
from the Insurance
end collisions for
vehicles with the
of surveyed owners
said they were
situations. Here Institute for Highway two features. In CRs very satisfied
are four that have Safety (IIHS) survey, 69 percent with their LDW
demonstrated in show that FCW is of owners said they system.
CRs road-test associated with a were very satisfied
evaluations that 27 percent reduction with AEB in their Lane-Keeping
they have the ability in rear-end crashes vehicles. Assist (LKA)
to help drivers for vehicles with It provides some
avoid a potential the feature. And Lane-Departure steering and/or
crash, according 68 percent of the Warning (LDW) braking to correct a
to Shawn Sinclair, owners in CRs survey The system warns vehicle if it starts to
a CR automotive said they were very drivers when their drift out of a lane.
engineer specializing satisfied with FCW in vehicle crosses IIHS research hasnt
in advanced their vehicles. lane markings and yet provided data on
safety systems. the turn signal its potential benefits.
Respondents in CRs Automatic isnt engaged. But 70 percent of
recent Advanced Emergency IIHS research has surveyed owners
Auto Safety Systems Braking (AEB) found that if all said they were
survey also report If the system senses U.S. passenger very satisfied with
that the systems a potential collision vehicles had been the LKA system in
have helped them. and the driver equipped with an their vehicle.
Unfortunately, in the short
term, we actually could see greater How company to evolve and keep up with
the latest technology. He added that
risks because we will have a mix of
autonomous, semi-autonomous, and
Distracted Toyota considers driver distraction
during product development: As
manually driven cars, says Deborah
Hersman, president and CEO of
Are We? part of our basic design processes,
Toyota considers how all the systems
the National Safety Council. The we integrate into our vehicles will
transition is going to be a little bit of a In our national survey of 622 licensed be used in the driving environment,
messy middle. drivers* who own a smartphone, with the goals of helping to optimize
52 percent admitted to engaging in interactions with the driver while
The Rise of Connected Cars distracting activities while driving. avoiding distractions.
General Motors first introduced its At GM, as each infotainment
What are the distractions?
OnStar in-car connectivity in 1996. 41% use hands to send a text.
feature is developed, engineers test
And the company claims it became 37% use hands to play music on and measure driver attention using
the first automaker to introduce 4G a smartphone. a simulator, says Mike Hichme, the
LTE wireless across its entire retail 20% use hands to access a web companys executive director of user
platform in 2014. Since then, Chevrolet browser or to compose, send, or experience. We measure their eye
read email.
has sold nearly 2.5 million 4G OnStar 8% watch videos on their phone
movements, he explains. They cant
LTE-connected vehicles. while driving. have glances of longer than 2 seconds
These cellular connections power away from the road for any one task.
onboard WiFi hot spots that can be Whos the most distracted? If the test shows that a driver is
used by up to seven digital devices in a Men are more likely than women to confused by touch-screen controls or
engage in distracting behavior; more
single vehicle. voice commands, the function is locked
than twice as many men watched
Carmakers are adding high-speed a video. Millennials (18 to 36) and out after a certain period. Streaming
internet connections and designing Gen Xers (37 to 52) were more likely video, game apps, web browsing, and
more sophisticated interfaces to than baby boomers to engage in social media messaging are prohibited
serve customer demand for constant distracting behavior. on the touch screen, Hichme says.
connectivity. But theyre also working When is texting acceptable?
closely with Silicon Valley to integrate 61% say only if they have a hands- The Human Toll
smartphones more deeply into the free, voice-activated option. In September 2016, Mitchel Kiefer, an
driving experience. Almost every 34% say if its an emergency. 18-year-old freshman at Michigan State
automaker is now building Apple 24% say never. University, died on a highway after an
CarPlay and Android Auto support into inattentive driver slammed into his
Should texting be prohibited?
new vehicles. These systems serve up a 88% say they favor states having
car when traffic slowed. According
simplified smartphone-style interface restrictions on texting while driving. to the police reports, the force of
on a dashboard screen, giving drivers Of those: the collision pushed Kiefers vehicle
the apps, controls, and voice assistants 83% support a total ban on texting across a median and into oncoming
theyre already familiar with. while driving. traffic. His was the only fatality in the
66% support a requirement that
Automakers say theyre doing multivehicle wreck.
all drivers use a message that
their best to balance the desire automatically responds to Twenty-one-year-old Kelley Renee
for technology with safe design. A incoming calls or texts. Lange of Kalamazoo eventually
Ford spokeswoman said in an email 36% support a ban on texting pleaded guilty to a moving violation,
response to questions that it has while driving only for novice drivers. receiving probation, community
30% support a ban on incoming
prioritized voice recognition as the service, and a fine. According to an
texts or calls if a smartphone is
interface for smartphone control present in a moving car. Ingham County assistant prosecutor,
while driving, because research information from the event data
indicates that helping drivers keep Who should do the restricting? recorder, or black box, in Langes
their hands on the wheel and eyes on 100% support restrictions. 2004 Pontiac Grand Prix indicated
94% say the driver.
the road is the most important factor she was traveling at 81 mph with the
50% say the government.
in minimizing distractions. accelerator depressed at impact. The
A Toyota spokesman said in an *Consumer Reports conducted a nationally prosecutor says the data suggested
representative phone survey to assess distracted-driver
email that customers want the behavior and opinions about texting while driving. Lange may have been distracted. But

52 CR.ORG JANUARY 2018


The Most and Least Distracting
Infotainment Systems
Based on CRs hands-on testing, the systems below have been ranked as the most, moderately, or
least distracting for drivers. Some of the reasons for each ranking are included.

Models & Availability CRs Take

Acura Pros: Has large text, phones pair easily.


All; optional on ILX Cons: Frustrating dual-screen setup, convoluted display logic, and finicky voice-command system.
Cadillac (Cue only) Pros: Has good voice commands.
All; optional on ATS Cons: Has a confusing interface, a sluggish response, and overly sensitive touch buttons.

Lexus NX, RX, GS, LS, LC Pros: Has good steering-wheel shortcuts. Cons: The mouselike controller is fussy, and its a challenge
Most (optional on IS, RC, ES) to move the cursor through onscreen choices, especially when driving.
Distracting
Systems Mercedes-Benz Pros: Has easy-to-choose functions. Cons: It lacks knobs and buttons, which would be easier to use.
All Touchpad controls on the newest versions (in C, E, S, GLC, GLE, GLS models) are too sensitive.

Tesla Pros: The system works well, with clear graphics and capable internet radio music search. Cons: Touch
Model S, Model X screen controls everything but can be distracting. There are no volume or tuning knobs, which CR prefers.

Volvo Pros: Has a large, easy-to-read screen. Cons: Touch screen can be difficult to operate; commands
XC60, XC90, S90, V90 require familiarity with the system. Theres lots of small text, and smartphone integration is buggy.

Audi Pros: Has a central controller, buttons, and handwriting recognition, plus well-designed steering-wheel
All controls and lots of features. Cons: Its complex to learn though intuitive once mastered.

BMW Pros: Has an easy-to-read screen with large text, quick input responses, and an effective controller knob.
All Cons: Takes time to master; optional touchpad isnt very helpful.

Honda Optional on all except Pros: None. Cons: Onscreen buttons and menus arent intuitive, poor voice-command quality, and
Moderately Accord, Clarity confusing dual-screen setup. High-trim systems lack volume and tuning knobs.
Distracting
Systems Infiniti Pros: Dual screens make it easy to see lots of information. Cons: Slow startup; complicated menu and
Q50 control structure. Many tasks require multiple screen taps.

Mazda Pros: Has an easy-to-read screen and text. Cons: Even simple functions require multiple steps, touch
All screen works only when vehicle is stopped, poor voice recognition.

Mini Pros: Voice commands process quickly but require preset commands.
All Con: Requires a learning curve.

FCA (Uconnect 8.4-inch screen) Pros: Uses simple logic and good old-fashioned knobs and buttons. Has big onscreen text and icons.
Optional on all Chrysler, Dodge, Cons: The screen is highly reflective, highlighting fingerprints and smudges. Must use touch screen for
Jeep, and Ram models except the functions such as heated seats and steering-wheel controls.
Grand Caravan, Renegade,
and Wrangler
Ford/Lincoln (Ford Sync3 only) Pros: Has large, well-labeled icons, quick responses, natural voice commands, and large volume and
Standard on all Lincoln models tuning knobs. Cons: The screen is a long reach for shorter drivers in some models.

GM Pros: Has large text, traditional knobs and buttons, and comprehensive steering-wheel controls.
(except Cadillac) Cons: Swiping motions are difficult to do while driving, smaller-screen version is more difficult to use.
Least
Distracting Hyundai/Kia/Genesis Pros: Has traditional knobs and buttons, plus a touch screen with a logical system structure. Cons: Too
Systems All many steps required to scroll through phone contacts, small screens in base models arent user-friendly.
that still offer high- Nissan Standard on select Pros: Has simple knobs and buttons, good text size, quick navigation-route processing.
level capability
models Cons: Cumbersome phone pairing and setup.

Subaru Pros: Has easy-to-understand menus. Cons: Some onscreen buttons are small and crammed
All together, has few steering-wheel controls, and glossy screen is difficult to read in direct sunlight.

Toyota Pros: Has a logical screen structure. Cons: Touch-screen buttons are packed tightly together, voice-
All command system is lackluster, and users have to install a smartphone app to use additional functions.

Volkswagen Pros: Has seamless phone pairing and handy knobs and buttons for basic functions. Cons: Navigation
All graphics and voice commands arent the most refined, and the touch screen can be tricky to use.
because there was no evidence of her crash-report forms dont have a field or
texting or using her phone at the time code for many forms of distraction.
of the incident, prosecutors didnt Kiefers parents, Steve and Paula,
have probable cause to secure a search his two sisters, and his brother
warrant for her phone. Its unclear decided to establish the Mitchel Kiefer
why she failed to slow down. Her Foundation, which is dedicated to
lawyer didnt respond to requests for battling driver distraction. The family
an interview. works to get out the message that no
It can be difficult to assess the true one should text and drive or look away
impact of driver distraction. Black- from the road for too long.
box data can provide clues, but its What Ive always said to the kids
rare for a witness or law-enforcement is that you can let a tragic event in
A 21-year-old woman drove
officer to directly see whats going on her car into 18-year-old your life basically destroy your life or
inside a vehicle. Even when theres Mitchel Kiefers car, killing you can use it to repurpose your life,
evidence of distraction, its not him at the scene. His Steve Kiefer says in a video. Weve
always documented. In a 2017 report, family has established a all agreed were going to try and
foundation to fight driver
Undercounted Is Underinvested: use it to repurpose our lives and make
distraction.
How Incomplete Crash Reports Impact something good of it, and hopefully
Efforts to Save Lives, the National save some other lives.
Safety Council found that many state Kiefer speaks to groups about his

Apples iOS 11 Samsung program the app to CellControl DriveID


Safety This latest operating The phone maker notify them when it Users (mostly
system includes offers a version of an has been turned off. parents) pay a
Through a Do Not Disturb
While Driving mode
Android distracted-
driving app, called Sprint Drive First
one-time activation
fee ($39.95) and a
Technology? (DND) that can
block notification
In-Traffic Reply. It
allows users to set
This Android app,
only for Sprint
monthly fee (starting
at $7.95) for a device
of incoming calls automatic replies to customers, routes that attaches to
and texts when incoming calls or text incoming calls the windshield and
your iPhone senses messages. The app to voicemail and works with an app
driving motion or senses car motion silences email and to block drivers
is connected to a using the phones text alerts when a from sending or
car via Bluetooth. GPS. Samsung says vehicle reaches receiving text mes-
(It doesnt block users can choose 10 mph. Exit and 911 sages. It can also
functions that work a default reply or emergency buttons block email and
through Apples a fun, animated on the home screen smartphone cam-
CarPlay system, response, or create of a locked device eras. Consumer
such as music and a message. allow users to Reports tried the
navigation.) The override the app. system and liked
AT&T DriveMode
PHOTO: MITCHEL KIEFER FOUNDATION

DND feature can its easy installation.


automatically send This free app is Verizons We also liked that
a text reply that activated when your Driving Mode multiple devices
says youre driving car reaches 15 mph. This feature, which can be paired and
and will reply later. It blocks text alerts, can be turned on that passenger
Phone calls are which can tempt from Verizons smartphones
allowed if the iPhone you to check your Android messaging can be excluded.
is connected via phone, and it can app, blocks texts and Driving behav-
Bluetooth. send automatic text can send automated iorsuch as
replies. Parents can messages. acceleration,
son and the dangers of distraction. It
helps that hes a senior vice president
manufacturers. In many ways,
theyre partners, but what theyre How to Protect
at General Motors, which lends
credibility to the foundations mission.
providing is different from what
were providing, he explains. They
Yourself
are providing connectivity. The last
High-Tech Solutions thing they want to do is limit the use Jennifer Stockburger, director
Some in the telecommunications of their products or services. of operations at CRs Auto
industry have been addressing the Major wireless providers such as Test Center, offers these tips.
issue of driver distraction. A range of AT&T, Sprint, and Verizon also offer
How to Protect Yourself
small tech companies offer apps that apps that can block text messages. This From Yourself
can block text messages, email, social type of technology is often aimed at These common-sense habits
media sites, and even phone calls parents of teen drivers and employers. should become as automatic
while drivers are underway. Smartphone manufacturers are as putting on your seat belt:
Once in your car, put your
Joe Breaux, chief technology also using technology to address the
phone out of sight and
officer of CellControl, which offers problem. Samsung has an app called
out of reach so youre not
a combination of hardware and In-Traffic Reply that sends preset tempted to use it.
software that can block and monitor responses to messages received while If you need to use a navigation
smartphone use inside a car, says the user is in motion. Apples new iOS app, use a dash mount so
his company follows the development 11 system, introduced last fall, includes you dont have to take your
guidelines of major smartphone an optional Do Not Disturb While hands off the steering wheel.
Take advantage of the in-car

system if you have one. Most


new cars offer voice commands
for paired phones as well
as Android Auto and Apple
CarPlay interfaces that
resemble your phones screen.
Drop the earbuds. Some

drivers use them to answer


calls in cars that lack
braking, and messages aloud. According to the
Bluetooth or for listening to
speedcan also It also integrates product website,
music. Thats not safe.
be monitored. some of your favorite getlive2txt.com,
If you must answer phone
apps and functions, a police veteran
Drive Safe Mode calls, invest in an aftermarket
such as those for came up with the
Bluetooth system. You
This app allows programming music app idea. It costs
can stay hands-free and keep
parents to track their and navigation, and $1.99 to download.
your ears open. There are
teens in-car phone creates an interface
Drivesafe.ly many options on Amazon.
usage. To use the with your smartphone
service, create an that the company This app is designed
How to Protect Yourself
account, download says is less distracting. to read incoming text
From Others
the app for Android messages and email
Live2Txt Watch for erratic or
or iPhone, and sync aloud for drivers
inappropriate driving, and
the phone to be This Android-based so they keep their
give those cars a wide berth.
tracked. According app can block eyes on the road.
That includes:
to the company, incoming text The product website
A car thats veering from
parents can get messages and calls says users can hear
edge to edge inside a lane.
an immediate while its turned on. messages without
A car thats missing traffic
notification if their Like similar services, touching their phone.
cues, such as failing to accelerate
teen is texting; on users can set up an Some automaker
when a light turns green, slows
Facebook, Snapchat, automated reply infotainment systems
and speeds up in lane without
or Twitter; or using to incoming text also offer the same
logic, or rides the brakes.
any other mobile messages or phone built-in technology.
A driver whose head is facing
app while the car calls. A parent
down toward his lap or the seat.
is in motion. receives a text
message whenever
Drivemode the app is turned on
This Android-based or off as a way
app can read text to monitor its use.

CR.ORG 55
Driving feature that mutes incoming can be habit-forming. The addictive 2016, encouraged smartphone
phone calls and text messages. Theres nature of the phone does not stop when manufacturers to design features such
an option to automatically send a we enter the vehicle, he says. The as pairing and driver mode that can
message that youre driving and will more complex cars have become, the link phones to a vehicles infotainment
respond later. greater the distraction becomes. system. NHTSAs next phase is to
But none of this technology can In July 2017 Gov. Andrew Cuomo of address voice-activated controls and
stop a driver who doesnt want to use New York directed his Traffic Safety potential ways to reduce cognitive
it. All these systems are voluntary, Committee to examine the viability of distraction, when a drivers mind is
says David Greenfield, founder of the the textalyzer, technology that can distracted from focusing on the road.
Center for Internet and Technology determine whether a cell phone was Some people hope that fully
Addiction in West Hartford, Conn., used right before a crash. autonomous vehicles will solve the
and an assistant professor of clinical In 2012 NHTSA started rolling out problem one day. But 3,400 people
psychiatry at the University its recommended guidelines aimed dying every year from distracted
of Connecticut School of Medicine. at reducing driver distraction. The driving is too high a price to wait
Ultimately, if its voluntary its first phase offered guidelines for for better technology.
not going to be useful. I want the automakers to design infotainment
phone completely disabled. I dont systems that minimize distraction, Whos Responsible?
trust myself to not use it, and nobody such as limiting the time a driver has Several product liability lawsuits
else should either. to look away from the road. aimed at Apple have resulted in
Greenfield stresses that smartphones The next phase, introduced in rulings that the company wasnt to

Many states have handheld mobile police in Syracuse in surveys that the
Is There texting bans and
other laws to combat
phone use while
driving. No state
used roving patrols
to spot offenders,
police should enforce
texting restrictions.
a Law distracted driving.
Text messaging:
bans all cell-phone
use for all drivers,
and Hartford police
used a spotter
The laws have
been successful in
for That? Forty-seven states,
Washington, D.C.,
but 38 states and
Washington, D.C.,
technique with
two patrol cars
getting some drivers
to put down their
Puerto Rico, Guam, ban cell-phone use working together. phones or switch to
and the U.S. Virgin by inexperienced The percentage of hands-free, but we
Islands ban texting drivers, and 20 states drivers observed to havent been able to
behind the wheel, and D.C. prohibit be texting or dialing find a correspond-
according to the it for school bus in Hartford fell to ing effect in reduced
Governors Highway drivers, according to 1.1 percent from crashes, said Russ
Safety Association. a GHSA analysis. 3.9 percent in a Rader, a spokesman
Of the three states little more than a for the Insurance
without a complete Does enforcement year. Drivers cited Institute for
driver ban, two make a difference? for texting tended Highway Safety.
prohibit texting by The police to commit other An unintended
inexperienced drivers. conducted high- violations, such consequence, says
Montana is the only visibility enforcement as drifting across David Strayer, a
state without any campaigns in lanes or weaving, University of Utah
ban on the books, Syracuse, N.Y., and as a result of their professor who studies
the GHSA reports. Hartford, Conn., in distraction. distracted driving,
Handheld cell- 2010 and 2011. These But the final is that instead of
phone use: Fifteen efforts were paid report concluded holding the phone,
states, Washington, for, in part, by the that motorists were drivers now place it
D.C., Puerto Rico, National Highway willing to continue in their lap or on a
Guam, and the U.S. Traffic Safety texting while driving seat where it cant
Virgin Islands ban Administration. The even while agreeing be seen.
blame for unsafe driver behavior. At
least two focused on Apples patent Protections Voice-activated infotainment, naviga-
tion, and other features are also widely
for technology that can lock out or
prevent the operation of smartphone
We Want available in later model vehicles.
Joel Feldman, a Philadelphia attorney
functions while the user is driving.
In one complaint, the family of three
for You whose 21-year-old daughter Casey was
killed by a distracted driver in 2009,
crash victims claimed that Apples says he prefers that no one should use
failure to develop the lockout idea was Driver distraction takes more a phone while driving. But if I could
proof the company ignored the dangers than 3,400 lives a year on U.S. snap my fingers today and compel
of distracted driving and was liable. roadsand requires urgent that the only thing we could do with
According to that lawsuit, Ashley action. The National Highway a phone in a car is talk hands-free, Id
Traffic Safety Administration
Kubiak was heading down a Texas take it in a second, he told CR. I think
began rolling out driver-distraction
highway in a Dodge Ram pickup as guidelines in 2012. Consumer about the people in these companies.
she allegedly checked messages on Reports believes industry and Do they really want their children to
her iPhone. She rear-ended a 2008 government should implement use these products in this way?
Chevrolet Tahoe, forcing it across and build on these guidelines. Still, David Strayer, a professor of
Heres what that means:
the lane, where it was struck by a cognition and neural science at the
Ford F-250 pickup traveling in the Automakers should ... University of Utah, has researched
opposite direction. The lawsuit said Not include features that hands-free systems and found they
the accident killed the Tahoe driver encourage drivers to take can be as dangerous as handheld
and a passenger, and left a young child their eyes off the road for any smartphones because the brain can
paralyzed. The court papers went on significant amount of time. still be distracted from driving.
Design built-in systems that
to say that Kubiak was convicted of He also says that some infotainment
disable distracting content
criminally negligent homicide. from infotainment systems systems are more distracting
In August, U.S. District Judge Robert when a vehicle is in motion. than others, and supports clear
W. Schroeder III dismissed the case. Ensure that pairing regulatory guidelines.
The decisive passage from his ruling capabilities are easy to use. Texting and social media access
Implement effective driver
read: When a driver negligently are migrating to the car, Strayer says.
monitoring to warn drivers when
operates her vehicle because she is theyre not paying attention. In some cases, in-vehicle systems are
engaging in compulsive or addictive Make safety features that locking out social media for drivers and
behaviors such as eating food, drinking mitigate crashes standard in in others it is not. Its all over the map.
alcohol, or smoking tobacco, it is the every new car. New laws, stepped-up enforcement,
drivers negligence in engaging in those Tech companies should ...
safety campaigns, and special apps
activities that causes any resulting Incorporate easy-to-use
might be making a gradual difference.
injuries, not the cooks, distillers, or pairing capabilities and But many safety advocates, including
tobacconists supposed negligence in driver mode, a simplified David Friedman of Consumers Union,
making their products so enticing. interface, into devices. the policy and mobilization division
Disable normal use of a phone
In another case, Julio Ceja of Costa of Consumer Reports, think that
while a vehicle is in motion.
Mesa, Calif., filed a class-action progress has been mixed.
complaint in California. Like the Texas Policymakers should ... Everyone needs to shift into a
case, it focused on Apples failure to Update and finalize existing higher gear on the issue of driver
install a lockout device. When asked guidelines based on the most distraction, Friedman says. The
about the case, an Apple spokesman recent research and technology, Transportation Department should
and set new guidelines to
told CR: We discourage anyone from finalize distraction guidelines for
address cognitive distraction
allowing their iPhone to distract them (when a drivers mind is devices such as smartphones, and the
by typing, reading, or interacting with distracted from driving). tech industry should support
the display while driving. Warn the public when apps the DOTs efforts. Automakers and
pose special distraction risks. the government should accelerate the
Put in place strong standards
Facing the Human Factor rollout of effective driver-monitoring
to accelerate the adoption
Hands-free phone operation is often of proven active safety systems of other technologies
touted by policymakers and oth- features, which could save that can help ensure that drivers pay
ers as the best available solution. lives in all crashes. attention to the road.

JANUARY 2018 CR.ORG 57


Road Test We conduct more than 50 tests on each vehicle at our 327-acre
Auto Test Center. For complete road tests, go to CR.org/cars.

turbo four-cylinder, similar to SPORTY CARS


the engine used in the Civic EX-T
trim. But Honda squeezed out Honda Civic Si

0
31more horsepower through
aggressive turbo tuning. OVERALL
SCORE 66
While its acceleration isnt
quicker than the EX-Ts, the
ROAD-TEST SCORE 74
Si feels more responsive. Fuel
economy is also better, at HIGHS
34 mpg overall. The Si comes Handling, braking, fuel
only with a six-speed manual economy, value
transmission, with crisp action LOWS
THINK OF THE Si as the Civic and short throws.
A Brawny that pounded a Red Bull. Its Getting into this low-slung
Ride, controls, access, no
advanced safety features
offered
Bargain the choice for shoppers who
crave an engaged driving
car is a challenge. Once inside,
drivers will find that the seat
POWERTRAIN
The Honda Civic Si delivers experience but dont want to hugs them just right but lacks 205-hp, 1.5-liter four-cylinder
driving excitement, fuel break the budget or sacrifice lumbar adjustment. turbocharged engine;
economy, and practicality fuel economy. The controls are similar to 6-speed manual transmission;
front-wheel drive
at a modest price. Available as a sedan or coupe, those found in the mainstream
the Si is a sporty offshoot of its Civic modelswith the same FUEL
more mainstream sibling, with frustrations, including an 34 mpg on premium gas
a beefed-up powertrain and infotainment system that has a
reinforced suspension. convoluted menu structure and PRICE AS TESTED
$24,775
The handling shines, with slow-responding touch screen,
limited body roll and good grip which make it fussy to use.
when driven through sharp Unfortunately, forward-
turns. The ride is stiff and edgy collision warning and automatic
but not overly punishing. emergency braking arent
The Sis heart is a 205-hp available on the Si.

unpleasant whine and sluggish COMPACT HATCHBACKS


acceleration. Its among the
slowest vehicles in CRs ratings, Toyota C-HR

0
taking more than 11 seconds to
reach 60 mph from rest. At least OVERALL
SCORE 72
it gets a good 29 mpg overall.
Handling is quite nimble,
ROAD-TEST SCORE 64
making the C-HR enjoyable when
taking a corner. The taut ride HIGHS
is fine, but the wind noise at Fuel economy, controls,
highway speeds is obnoxious. standard advanced safety
features
TOYOTA BLURS THE line The cabin makes a good
A Pretender, between the hatchback and impression. The controls LOWS
Not a Contender subcompact SUV with its C-HR,
but it fails to deliver the best
are easy to use, and there are
premium touches such as an
Slow acceleration, wind noise,
rear visibility, rear access,
unsupportive drivers seat
The edgy-looking Toyota qualities drivers expect from electronic parking brake and
C-HR suffers from some either class. automatic high beams. But POWERTRAIN
glaring faults, but it gets Concessions to the cars edgy the backup camera display in the 144-hp, 2.0-liter four-cylinder
points for standard advanced styling are dismal visibility and rearview mirror seems like an engine; continuously variable
safety features and good transmission; front-wheel
unusualand awkwardhigh- afterthought.
drive
fuel economy. mounted rear-door handles Theres good legroom
that are out of reach for small and headroom up front, but FUEL
children. The C-HR doesnt offer the XLEs drivers seat lacks 29 mpg on regular gas
all-wheel drive, an option on adjustable back support. The
PRICE AS TESTED
many other small SUVs. rear seat is relatively roomy, $23,892
The engine and transmission but it feels a bit claustrophobic
are unobtrusive in everyday because of the small windows.
driving, but try to merge on The C-HRs Overall Score gets
a highway or climb a hill and a boost from its standard
the C-HR responds with an advanced safety systems.

58 CR.ORG JANUARY 2018


1 2 3 4 5
WORSE BETTER

or rough dirt road thanks to its SUBCOMPACT SUVs


ample ground clearance and
standard all-wheel drive. Subaru Crosstrek

0
The engine is a 152-hp four-
cylinder that has just enough OVERALL
SCORE 80
juice for most situationsthe
same can be said for its rivals
ROAD-TEST SCORE 87
but it can feel strained and gruff
when pushed. The Crosstreks HIGHS
29mpg overall is commendable Ride, braking, controls, fuel
for an all-wheel-drive vehicle. economy
The front seats could use LOWS
DONT BE FOOLED by the more support for long drives,
Class-Topping modest styling changesinside and lumbar adjustment isnt
Acceleration, engine noise,
drivers seat is short on
lumbar support
Crossover and outfrom the outgoing
Crosstrek. This redesigned
available. The rear seat provides
decent comfort and space for
POWERTRAIN
The rugged yet plush-riding version rides on an all-new the class. Theres also a handy 152-hp, 2.0-liter four-cylinder
Subaru Crosstrek will platform, bringing a quieter amount of cargo room. engine; continuously variable
satisfy weekday commuters cabin, a smoother ride, and The touch-screen infotain- transmission; all-wheel drive
and weekend adventurers. improved fuel mileage, all of ment system is relatively easy
FUEL
which help it stay atop our to navigate and is compatible 29 mpg on regular gas
subcompact SUV standings. with Android Auto and Apple
The Crosstreks supple CarPlay. But if you want auto- PRICE AS TESTED
and controlled ride stands matic climate control and $25,905
head and shoulders above a push-button start, youll
its competition. Handling is spend close to $30,000.
responsive, though the SUV Automatic emergency braking
isnt as frisky to drive as the and forward-collision warning
Mazda CX-3. The Crosstrek are optional only and not
can easily tackle a muddy trail available on the base 2.0i.

trims on the 2018 model. SUBCOMPACT SUVs


The Rogue Sports four-
cylinder engine and well- Nissan Rogue Sport

0
tuned continuously variable
transmission get the job done, OVERALL
SCORE 70
but it could use more zip when
merging onto highways. Even
ROAD-TEST SCORE 72
with its pokey power, fuel
mileage is unimpressive, at just HIGHS
26 mpg overall. The engine Access, controls, standard
sound remains palatable, except advanced safety features
for 2018
ROGUE JUNIOR WOULD be when drivers really tromp on
Mini Footprint a more apt name for this the throttle. LOWS
and Max Appeal new subcompact SUV from
Nissan. It looks like a shrunken
Cabin access is a snap because
of the wide door openings. Even
Weak acceleration, rear-seat
comfort, rear visibility
Plenty of panache and version of the regular Rogue, midtrim Rogue Sports provide
POWERTRAIN
standard advanced but it isnt any sportier to a power seat and adjustable 141-hp, 2.0-liter four-cylinder
safety features make drive. Its slower than its big lumbar support, but the seats engine; continuously variable
the Nissan Rogue brother and didnt prove to be are rather basic, with a squishy transmission; all-wheel drive
Sport a standout among much nimbler. cushion that loses support on
FUEL
subcompact SUVs. Even so, the Rogue Sport longer drives. The low rear seat 26 mpg on regular gas
comes across as more mature lacks thigh support.
and substantial than most The plentiful storage bins, PRICE AS TESTED
subcompact SUVs, with a readily accessible charging $25,655
PHOTOS: JOHN POWERS

pleasant, composed ride and ports, and simple, well-placed


a quiet cabin for the class. We controls make the Rogue Sport
also applaud Nissan for making easy to live with. But you can
automatic emergency braking interact with paired phones
and forward-collision warning only using voice controls, which
standard equipment for all can be tedious.

JANUARY 2018 CR.ORG 59


Ratings Compact Cool Who says small cars and SUVs have 1 2 3 4 5 !
to be bland? The latest tested models prove that good WORSE BETTER RECOMMENDED
things do indeed come in small packages.

Make & Model Overall Price Survey Safety Road-Test Results


Score Results

Avoidance maneuver

cargo volume, cu. ft.


Predicted reliability

Owner satisfaction
Recommendations

suitcases+duffels/
Acceleration 0-60

quarter-mile, sec.
Dry braking 60-0

Routine handling

Driving position-
Road-test score

Seat comfort
Acceleration
Overall mpg

speed, MPH
Front-crash

Sporty cars
prevention

front/rear
mph, sec.

Luggage,
As tested

Controls
mph, ft.

Noise
Ride
SUBCOMPACT SUVs

Subaru Crosstrek
!
0 Premium
80 $25,905 3 0
0 4 Opt. 87 29 10.2 125 17.8 54.5 4 0
0 4 0
4 3 4 0
0/ 0 5 27.5

!
0 Nissan Rogue Sport SV 70 $25,655 3 0
0 4 Std./ 5
0 72 26 10.3 134 17.9 52.5 4 0
0 4 0
4 0
4/ 0
3 0
5 24.5

!
0 Honda HR-V LX 67 $22,045 4 0
0 3 NA 66 29 10.5 132 18.1 55.0 4 0
0 2 0
2 2 4 0
0/ 0 5 32.0

!
0 Mazda CX-3 Touring 65 $25,800 4 0
0 2 Std./ x
0 64 28 9.6 135 17.4 53.5 5 0
0 3 0
3 3 2 0
0/ 0 3 18.0

Chevrolet Trax LT 56 $25,560 4 0


0 2 Opt. 55 25 10.8 130 18.2 54.0 3 0
0 2 0
3 0
3/ 0
3 0
3 26.0

Jeep Renegade Latitude 44 $27,525 2 0


0 2 Opt. 56 24 9.9 130 17.6 51.5 3 0
0 2 0
3 3 3 0
0/ 0 4 30.5

Fiat 500X Easy 35 $26,600 1 0


0 1 Opt. 50 23 9.8 130 17.6 52.5 3 0
0 2 0
2 0
3/ 0
3 0
4 19.5

COMPACT HATCHBACKS/WAGONS

!
0 Mazda3 Sport (manual) 77 $24,040 5 0
0 4 Std./ x
0 73 32 8.2 133 16.6 54.0 5 0
0 3 0
3 4 3 0
0/ 0 3 2+2

!
0 Kia Soul Plus 74 $24,115 4 0
0 4 Opt. 74 26 8.8 127 16.9 53.5 4 0
0 3 0
3 0
4/ 0
4 0
5 1+1

!
0 Toyota C-HR XLE 72 $23,892 4 0
0 4 Std./ 5
0 64 29 11.2 131 18.6 52.5 4 0
0 3 0
3 3 4 0
0/ 0 5 2+0

!
0 Toyota Corolla iM 71 $19,995 5 0
0 3 Std./ x
0 64 31 10.0 133 17.8 52.5 4 0
0 3 0
3 4 3 0
0/ 0 4 1+3

Volkswagen Golf SE
(1.8T)
63 $25,315 2 0
0 4 Opt. 82 28 8.7 130 16.7 54.0 4 0
0 4 0
4 0
4/ 0
4 0
5 2+1

Mini Clubman Base (1.5T) 54 $31,550 2 0


0 4 Opt. 67 28 10.5 129 17.9 56.5 4 0
0 3 0
3 4 2 0
0/ 0 3 1+2

Fiat 500L 30 $24,595 1 0


0 1 NA 50 27 9.5 132 17.4 51.5 4 0
0 2 0
3 3 4 0
0/ 0 3 2+2

SPORTY CARS

!
0 Subaru BRZ Premium 82 $27,117 5 0
0 4 NA 79 30 7.2 126 15.6 56.0 5 0
0 2 0
2 4
0 4
0 1+2

!
0 Toyota 86 81 $25,025 5 0
0 4 NA 78 30 7.2 126 15.5 56.5 5 0
0 2 0
2 4
0 4
0 1+2

Honda Civic Si 66 $24,775 3 0


0 4 Opt. 74 34 7.3 131 15.4 55.5 5 0
0 2 0
3 4
0 3
0 3+1

Volkswagen GTI
Autobahn
65 $31,730 2 0
0 5 Opt. 82 29 6.6 132 15.2 55.0 5 0
0 3 0
4 4
0 5
0 2+1

Subaru WRX Premium 65 $29,742 3 0


0 4 Opt. 75 26 6.0 120 14.5 59.0 5 0
0 2 0
2 4
0 5
0 2+2

Mini Cooper S 63 $29,945 2 0


0 4 Opt. 81 30 7.2 130 15.5 56.0 5 0
0 3 0
3 4
0 4
0 1+1

Ford Focus ST 50 $28,270 1 0


0 2 NA 74 26 6.6 122 15.1 53.0 5 0
0 2 0
3 3
0 4
0 2+1

Ford Fiesta ST 48 $24,985 1 0


0 3 NA 74 29 7.3 118 15.6 57.0 5 0
0 1 0
3 3
0 3
0 1+2

Fiat 500 Abarth 45 $26,050 1 0


0 2 NA 66 28 8.0 125 16.1 55.5 5 0
0 1 0
2 3
0 3
0 0+3

HOW WE TEST: Recommended models front-crash prevention features, such Opt. means its available on some the Overall Score if a vehicles shifter is
did well in our Overall Score, which as forward-collision warning and versions but not necessarily on the one confusing, lacks fail-safes, or is difficult
factors in Road-Test Results, Predicted automatic emergency braking at city we tested; and models with standard to operate. Online subscribers can go
reliability, Owner satisfaction, or highway speeds. For these systems, systems are rated from 3 to 5 based to CR.org/cars for complete, up-to-
and Safety, which includes crash- NA means no such system is offered; on how many of these features are date ratings.
test results and the availability of standard. We now deduct points from

60 CR.ORG JANUARY 2018


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JANUARY 2018 CR.ORG 61


Index

a Bluetooth phone calls . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 58


in-dash navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 56
vehicle-to-vehicle communication . . . . Jul 17, 5
Consumer Reports
Laundry machines
pairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 12
Accommodations services .................... Jun 17, 22
most and least distracting . . . . . . . . . . . . . . . . Jan 18, 53 tough safety scoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17, 6 Samsung vs. LG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Oct 17, 14
Air filters, home
voice commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 59 Conversations about money . . . . . . . . . . . . . . May 17, 44 Lawn mowers
changing & cleaning ......................... Nov 17, 12
Insurance Cordless drills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 8 electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... May 17, 9
Air purifiers ............................................... Nov 17, 8
price disparities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 17, 52 attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 12 Mattresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 16
costs ...................................................... Nov 17, 10
savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 17, 42 components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 11 Microsoft hardware
Air-ambulance companies .................. May 17, 52
Intelligent high beams . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 12 Crackers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 42 poor predicted reliability . . . . . . . . . . . . . . . . Nov 17, 16
Assisted living........................................... Oct 17, 28
Owner satisfaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 46 toppings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 45 Multi-cookers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 38
contract details ................................... Oct 17, 34
Profiles, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17, 52 Credit cards Nonstick pans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Jan 18, 13
finances ................................................. Oct 17, 36
Ratings, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17, 40 cash-back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 17, 46 Off-label drugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 12
insurance .............................................. Oct 17, 40
Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17, 86 Dating services, online . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 38 Ovens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Jan 18, 15
AUTOMOBILE RATINGS new cars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 52 Driving Pain relief
used cars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 17, 52 distracted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 48 back pain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Jun 17, 33
Alfa Romeo Giulia .................................. Nov 17, 62
Safety systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 52 phone anti-distraction features . Jan 18, 54 Paint
Alfa Romeo Stelvio................................. Dec 17, 62
Self-driving cars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17, 10 seniors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 17, 18 interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 17, 38
Audi Q5 ..................................................... Nov 17, 63
Small SUVs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . Apr 17, 7 Drugs Pasta
BMW 330i . ............................................... Feb 17, 54
Sunroofs off-label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 12 alternative ingredients . . . . . . . . . . . . . . . . . . . . May 17, 14
BMW 530i xDrive ..................................... Jul 17, 63
exploding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 30 prescription overabundance. . . . . . . . . . Sep 17, 24 Photo print-making services . . . . . . . . . . . . . . . Dec 17, 14
Buick LaCrosse....................................... May 17, 59
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17, 17; Nov 17, 52 sleeping pills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 16 Pillows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 16
Buick Regal .............................................. Feb 17, 46
best by region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 16 storage & disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 17, 30 Popcorn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Jun 17, 15
Chevrolet Bolt ......................................... Sep 17, 62
Top Picks for 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17, 22 Dryers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 12 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... Mar 17, 9
Chevrolet Corvette................................. Feb 17, 46
Chevrolet Equinox ................................. Aug 17, 58 Used cars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17, 49 Samsung vs. LG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 14
Chrysler Pacifica..................................... Feb 17, 46 reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 17, 52
Winter driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 52
rs
Hybrid.................................................... Oct 17, 63
Fiat 124 Spider ........................................ Jun 17, 58 eg Remodeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... Jul 17, 44
Robovacs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Jan 18, 18
Ford Escape .............................................. Jun 17, 59
Ford Expedition...................................... Feb 17, 46 bd Earphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 17, 18
Eyeglasses, prescription. . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 7
Shopping
best fall deals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 17, 40
Ford F-150 ............................................... Feb 17, 46
Back pain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 17, 33 Fitness trackers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 8 online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 20
Genesis G90 ............................................ May 17, 58
Behavior taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 48 Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 44 last-minute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 29
GMC Acadia ............................................. Mar 17, 63
Blenders Food return policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 26
Honda Civic Si .......................................... Jan 18, 58
Vitamix vs. Kalorik . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 39 antibiotics in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 30 safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 26
Honda CR-V (LX/EX).............................. Jun 17, 59
Cable TV/internet services . . . . . . . . . . . . . . . . . . Aug 17, 24 at the mall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 17, 36 scams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 28
Honda Odyssey ........................................ Oct 17, 63
Chicken shopping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 17, 30 Sleep aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 16
Honda Ridgeline .............. Feb 17, 46; Mar 17, 62
nutritional value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 44 store-prepared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 15 Smartphones . . . . . . . . . . . . . . . . . . . . . Mar 17, 48; Jan 18, 24
Hyundai Genesis .................................... Feb 17, 46
Coffee weird products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 17, 14 Snack crackers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Jan 18, 42
Hyundai Ioniq ......................................... Sep 17, 63
beans and equipment. . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 8 Grain bowls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 42 toppings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Jan 18, 45
Infiniti Q50............................................... Feb 17, 54
packaging claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 10 Grills. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 17, 46 Soda alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Oct 17, 52
Infiniti QX30 ............................................ Mar 17, 63
Cold & flu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 30 Solar roof tiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 17, 18
Jaguar XE .................................................. Nov 17, 62
medicine labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 37
Jeep Compass .......................................... Aug 17, 58
Kia Cadenza ............................................... Jul 17, 62
treating symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 33
vaccines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 41
hk Space heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Jan 18, 14
Sunscreens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...... Jul 17, 8
Kia Niro ..................................................... Sep 17, 63 Headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 17, 18
Consumer action
Kia Optima ............................................... Feb 17, 46
Kia Sorento .............................................. Feb 17, 46
airline reform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 5 Healthy eating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 18
antibiotics in food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 30
tv
antibiotic-free chicken Talking about money . . . . . . . . . . . . . . . . . . . . . . . . . . . May 17, 44
Land Rover Discovery........................... Nov 17, 63 fat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 27
at Kentucky Fried Chicken . . . . . . . . . . .. Jun 17, 8 Television sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 30
Lincoln Continental.............................. May 17, 58 gluten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 32
bank fraud victims rights . . . . . . . . . . . . . . . . . Mar 17, 8 4K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 44
Mazda CX-5 .............................................. Aug 17, 59 packaging claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 23
consumer data security . . . . . . . . . . . . . . . . . . . . .. Dec 17, 5 how to shop for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 49
Mercedes-Benz E300 ............................ Feb 17, 55 promoting in children . . . . . . . . . . . . . . . . . . . . . . Nov 17, 22
consumer empowerment Q&A . . . . . . .. . Sep 17, 5 satisfying lower-priced models . . . . . . Nov 17, 47
Mini Cooper Countryman.................... Aug 17, 59 salt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 24
Consumer Financial Vacuums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... Jun 17, 9
Nissan Armada ....................................... May 17, 59 sugar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 20
Protection Bureau . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 5 for allergy sufferers . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 13
Nissan Rogue Sport ................................ Jan 18, 59 Hearing aids. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 17, 15
CR digital privacy standard . . . . . . . . . . . . . . . Jun 17, 8 robotic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Jan 18, 18
Porsche 718 Boxster .............................. Jun 17, 58
drug price transparency . . . . . . . . . . . . . . . . . . . .. . Jan 18, 5 Heart health. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 17, 24
Porsche Macan........................................ Feb 17, 46 Video
electric vehicle sales . . . . . . . . . . . . . . . . . . . . . . . . . . . May 17, 8 Home care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 40
Subaru Impreza ........................................ Jul 17, 62 4K content availability . . . . . . . . . . . . . . . . . . . . . Nov 17, 46
energy costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 17, 8 help with bills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 46
Subaru Crosstrek ..................................... Jan 18, 59 how to shoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 17, 18
food recall location details. . . . . . . . . . . . . . . .. Dec 17, 5 hiring help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 50
Toyota Camry .......................................... Dec 17, 63 Voice assistants
fraud supportive communities . . . . . . . . . . . . . . . . . Dec 17, 48
Toyota C-HR .............................................. Jan 18, 58 Alexa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Jan 18, 11
restitution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17, 6 Home office equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 17, 8
Toyota Highlander ................................... Jul 17, 63
victim protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 18, 5 Home remodeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 17, 44
Toyota Mirai.............................................. Oct 17, 62
Toyota Prius............................................. Feb 17, 46 free speech in customer reviews. . . . . Mar 17, 8
fuel economy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 17, 6
elder-friendly upgrades . . . . . . . . . . . . . . . . . . . Dec 17, 44
Homeowner tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 17, 22
wy
Prius Prime.......................................... Sep 17, 62
furniture tipping hazards. . . . Jul 17, 5; Jan 18, 5 Homeowners insurance . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 36 Washing machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 12
Toyota RAV4 Hybrid.............................. Feb 17, 46
hair dye safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . Jun 17, 8 Insect repellent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 17, 16 Samsung vs. LG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Oct 17, 14
Volkswagen Alltrack .............................. Mar 17, 62
hearing aids. . . . . . . . . . . . . . . . . . . . . . . . . Jul 17, 5; Nov 17, 5 Insurance Winter driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 52
Volkswagen Atlas..................................... Oct 17, 62
hospital infections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. May 17, 8 car Yogurts
Volkswagen Tiguan ................................ Dec 17, 62
hot car child protection . . . . . . . . . . . . . . . . . . . . . Nov 17, 5 price disparities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 17, 52 whole-milk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 18
Volvo S90.................................................. Feb 17, 55
merger opposition savings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 17, 42
Volvo XC60............................................... Dec 17, 63
health insurers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 17, 8 homeowners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 36
AUTOMOBILES & AUTO EQUIPMENT media companies. . . . . . . . . . . . . . . . . . . . . . . . . . .. Mar 17, 8 Kitchen equipment
Best & worst lists .................................... Apr 17, 30 net neutrality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17, 5 appliance suites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 20
Brand Report Card................................. Apr 17, 36 recall reform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 5 best bundles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 22 For an extended
Coming in 2017 ...................................... Apr 17, 38 recalled-car rental reform. . . . . . . . . . . . . . . . .. Apr 17, 6 for healthy cooking . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 34 index covering five
Dash cams ................................................ Mar 17, 58 robocalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. Oct 17, 5 multi-cookers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 17, 38 years of CR articles
LEARN
Financing.................................................. Dec 17, 60 self-driving cars . . . . . . . . . . . . . . . . . Feb 17, 6; Oct 17, 5 and ratings, go to
Gear shifters
flawed designs .................................... Apr 17, 20
safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 17, 5
solar power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 6
lp CR.org/5yearindex.

In-car entertainment systems.............. Oct 17, 54 student debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 5 Laundry detergent
audio streaming .................................. Oct 17, 57 borrower defense . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 17, 6 safety alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 17, 18

62 CR.ORG JANUARY 2018


Selling It

Riddles on the Road


These signs will make you do a double take

A Concrete Plan
Thank goodness
you dont
need to bring
your driveway
to them.
Submitted by
Ted Rishel of
Long Beach, Miss.

Mixed Signals
So should you stay or should you go?
Submitted by Ed Strauss of Marydel, Del.

Honey, I Shrunk the Car


Is this reserved for
Stuart Little, perhaps?
Submitted by Pat & Dallas
Christiansen of Tsawwassen,
British Columbia

Start Your Engines


This coffee may be stronger than you bargained for.
Submitted by Neil Osterweil of Manchester, N.Y.

Be on the lookout for goofs and glitches like these. Share them with usby email at SellingIt@cro.consumer.org
or by mail to Selling It, Consumer Reports, 101 Truman Ave., Yonkers, NY 10703and we might publish yours.
Please include key information, such as the publications name and date.
SHARE

JANUARY 2018 CR.ORG 63


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