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    Communication Skills 1

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    The document discusses four communication skills for teachers: (1) "I" messages which involve describing an event's effects nonjudgmentally and one's feelings; (2) direct commands which involve smiling, stating a student's name, saying please, and giving a command; (3) paraphrasing which involves repeating a student's words verbatim to respond without emotion; and (4) empathetic listening which involves acknowledging a student's emotion before addressing an issue by saying "I can see that you are _____."

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    Communication Skills 1

    Uploaded by

    api-375352361
    29 views1 page
    The document discusses four communication skills for teachers: (1) "I" messages which involve describing an event's effects nonjudgmentally and one's feelings; (2) direct commands which involve smiling, stating a student's name, saying please, and giving a command; (3) paraphrasing which involves repeating a student's words verbatim to respond without emotion; and (4) empathetic listening which involves acknowledging a student's emotion before addressing an issue by saying "I can see that you are _____."

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    communication skills 1

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    The document discusses four communication skills for teachers: (1) "I" messages which involve describing an event's effects nonjudgmentally and one's feelings; (2) direct commands which involve smiling, stating a student's name, saying please, and giving a command; (3) paraphrasing which involves repeating a student's words verbatim to respond without emotion; and (4) empathetic listening which involves acknowledging a student's emotion before addressing an issue by saying "I can see that you are _____."

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    29 views1 page

    Communication Skills 1

    Uploaded by

    api-375352361
    The document discusses four communication skills for teachers: (1) "I" messages which involve describing an event's effects nonjudgmentally and one's feelings; (2) direct commands which involve smiling, stating a student's name, saying please, and giving a command; (3) paraphrasing which involves repeating a student's words verbatim to respond without emotion; and (4) empathetic listening which involves acknowledging a student's emotion before addressing an issue by saying "I can see that you are _____."

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    Communication Skills

    I. I Message
    Teacher Behavior Teacher Action
    Nonjudgmental Describe what happened
    Straightforward Tell the effects of the behavior
    (ramifications)
    Used for a group Describe your feelings

    II. Direct Command (The Face)


    Teacher Behavior Teacher Action
    Used for a direct command Smile
    Cannot show emotion State students name
    Say Please
    Give Command

    III. Paraphrase
    Teacher Behavior Teacher Action
    Use when caught off-guard/ surprised Repeat word for word
    Need time to respond Block out any emotion
    Also used to establish rapport

    IV. Empathetic Listening


    Teacher Behavior Teacher Action
    Use when student is angry/hostile; Use the term I can see that you are
    unresponsive _____
    Must address the emotion first before Only later address the issue
    you address the issue
    Once the issue had been addressed and
    acknowledged you must have student
    understand the problem strategy

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