Room: Date: ..

Time:

Dear: .,

Please be informed that we were unable to perform the following task today during your
absence:

Make up room Laundry delivery

Turn down service Other services: .

This is due to the discovery of your unsecured personal valuables in your room. We appreciate
and thank you for your kind understanding that this measure is taken to respect and safeguard
the privacy of your valuables when they are left unsecured in your absence.

Kindly be reminded to have all of your valuables kept and locked in the safe deposit box which
is provided in the room for your convenience. The hotel will not be responsible for any loss of
valuables which are left unsecured.

Should you require further services, please do not hesitate to contact the Service Center at
Extension 0.

Thank you and we wish you a pleasant and comfortable stay.

Yours sincerely, Witnessed by:

___________________________ ___________________________

Name: _____________________ Name: _____________________

(Housekeeping Floor Supervisor) (Manager on Duty)

Phng: Ngy: Gi:

Knh gi Qu khch: ,

Xin thng bo vi Qu khch, khi vo phng thc hin dch v cho Qu khch, nhn vin
ca chng ti pht hin thy:

Ti sn c gi tr ca Qu khch bn ngoi kt an ton

Kt an ton khng kha v c ti sn bn trong

Chnh v vy, nhn vin chng ti vn cha th thc hin dch v sau:

Dch v lm phng Dch v giao git i

Dch v chnh trang phng bui ti Dch v khc: .

Nguyn tc ca Khch sn chng ti l tn trng s ring t cc ti sn ca khch, c bit l

khi khng c s hin din ca khch trong phng. Do vy, chng ti phi tm hon thc hin
dch v cho Qu khch cho n khi Qu khch yu cu. Qu khch vui lng bm s 0 yu
cu thc hin dch v khi cn.

Xin Qu khch lu ct gi tin, t trang v cc vt dng c gi tr ca mnh vo kt an ton

t trong mi phng. Khch sn s khng chu trch nhim cho nhng trng hp mt mt.

Cm n Qu khch v chc Qu khch mt k ngh vui v.

Ngi lm chng:

___________________________ ___________________________

Tn: _____________________ Tn: _____________________

(Gim St Trc Tng B phn Bung Phng) (Qun L Trc Ca B phn Tin Snh)