2.2. The SCOR model 2.2.

The SCOR model

A Process Reference Model Contains:
• Standard descriptions of management
processes
• A framework of relationships among the
standard processes
• Standard metrics to measure process
performance
• Management practices that produce best-
best-in-
in-
class performance
• Standard alignment to features and
functionality
The history of SCOR (SC Operations Reference)
• 1996: foundation of the non-
non-for-
for-profit-
profit-organization
Supply-
Supply-Chain Council.
• 69 members, 2005 around 1000 members.
• The Supply-
Supply-Chain Council is developing the SCOR-
SCOR-
Model from the very beginning.
• November 1996: the SCOR-
SCOR-Model (Version No. 1)
appears
• June 20056: the SCOR-
SCOR-Model (Version No. 8) appears
• The organization is open to all companies and
organizations which are interested in the application
and the development of SCM.
2 - 13 2 - 14
• Online-
Online-Presence: http://www.supply-
http://www.supply-chain.org/

2.2. The SCOR model 2.2. The SCOR model

The SCOR levels The SCOR Processes: level 1

Top level
1
Supply Chain Operations

(Processes & return on ⇒ The highest level defines the five main processes:
processes:
working capital [No. 8 version])
Reference--Model

Plan, Source, Make, Deliver, Return

Modeling

2
Reference

Configuration level Plan

customers
(Process categories)

suppliers
3
Process element level
Source Make Deliver

(Process elements)
Not SCOR

Implementation level Return Return

4
(Decomposition of the
2 - 15 2 - 16
process elements)

4
 2.2. The SCOR model 2.2. The SCOR model

The SCOR Processes: level 1

⇒ The SCOR Model recommends to look at the own SC
from the positions of the supplier’s supplier up to the
customer’s customer:

2 - 17 2 - 18
[Supply-
Supply-Chain Council,
Council, 2005, http://www.supply
http://www.supply--chain.org/]
chain.org/]

2.2. The SCOR model 2.2. The SCOR model

The SCOR Process categories: level 2 The SCOR levels 1 and 2:

The SCOR Processes are assigned to the process types Planning, Plan P1 Plan Supply Chain
Execution, Enable:
Enable:
P2 Plan Source P3 Plan Make P4 Plan Deliver P5 Plan Returns

SCOR -Processes
SCORProzesse Source Make Deliver

Customers
Suppliers
S1 Source Stocked Products M1 Make-to-Stock D1 Deliver Stocked Products
Plan Source
Plan ce Make
Source Deliver Return
Make Deliver Return
S2 Source MTO Products M2 Make-to-Order D2 Deliver MTO Products

D3 Deliver ETO Products

S3 Source ETO Products M3 Engineer-to-Order
Planning
Planning P1 P2 P3 P4 P5 D4 Deliver Retail Products
Process
Prozess- Execution S1-S3 M1- Process
Prozess
-
types Execution M1-M3 D1-
D1-D4 R1-R3 categories
typen kategorien
Enable
Enable EP
EP ES
ES EM
EM ED
ED ER
ER Return Return
Source Deliver

2 - 19 2 - 20
Enable
IT Infrastructure, Management of information for planning

5
 2.2. The SCOR model 2.2. The SCOR model

SCOR Process element: level 3 SCOR Process element:

D1 Deliver Stocked Product
level 3
Detailed process element information
P1 Plan Supply Chain for each 2 level category

D1.7 D1.6 D1.5 D1.4 D1.3 D1.2 D1.1

Select Route Build Consoli- Reserve Receive, Process
Carriers & Shipments Loads date Inventory & Enter & Inquiry &
Rate Orders Determine Validate Quote
Shipments Delivery Order
P1.1 Date
Identify, Prioritize,
and Aggregate
Supply-
Supply-Chain
Requirements
P1.3 P1.4
Balance Production Establish and D1.8 D1.9 D1.10 D1.11 D1.12 D1.13 D1.14 D1.15
Resources Communicate
Supply-
Supply-Chain Receive Pick Pack Load Ship Receive & Install Invoice
P1.2 with Supply-
Supply-Chain
Requirements Plans From Product Product Product Product & Product Verify Product
Identify, Assess,
and Aggregate Source from Generate Product
Supply-
Supply-Chain or Make Source or Shipping by
Resources Make Docs Customer

2 - 21 2 - 22

2.2. The SCOR model 2.2. The SCOR model

Americas
SCOR Modeling: example of the execution processes Americas
Distributors
Distributors
P1 P1 P1
OEM (ALPHA) in the USA S1
P1 P1 P1

SR1
European P2 P3
P3
Planning activities:
European S2 M2 D2 P2
RM
RM SR3 P4
Supplier P4
Supplier P3
S2 P3
P2
P2
M1 D1 S1 D1 S1
P2 P4 P4
P2 P4 P4
DR1 SR1
DR1 SR1 DR1 SR1
European
European
RM S2 M2 D2
RM
DR3 SR3 DR3 SR3 Supplier
Supplier
Key
S1 KeyOther
Other S2
RM S1 M1 M1 D1 S1 D1 S1
RM D1
Key
KeyOther
Other S1 M1 D1 Suppliers
Suppliers
RM
RM
Suppliers
Suppliers S1
Alpha
ALPHA Regional Alpha
RM
RMSuppliers
Suppliers Warehouses Distributors
Distributors ALPHA Regional
RM Warehouses
Relevant materials 2 - 23 RMSuppliers
Suppliers Distributors
2Distributors
- 24
[Supply-Chain Council, 2005, http://www.supply-chain.org/] [Supply-Chain Council, 2005, http://www.supply-chain.org/]