Samantha Hayden

Event Operations Assistant

11528 Matterhorn Ct., Allendale, MI. | 734.664.7347 | samanthahayden93@gmail.com

Employment

Grand Valley Game Operations, Graduate Assistant January 2016 Present

- Responsible for scheduling of all student staff for events.
- Interim Assistant Athletic Director for Game and Event Operations (August 2017).
- Overseeing all parking operations for football, volleyball, all basketball, and all softball and
baseball.
- Coordinating with visiting teams to prepare for their arrival and help with any needs such
as practice time and parking.
- Point of contact for officials for assigned sports.
- Hosted Hillary Clinton for a stop on her campaign trail.
- Supervision of execution of a Dan and Shay concert.
West Michigan Whitecaps, Box office assistant May 2016 August 2016

- Proficient in ticket sales on the Boca system.

- Handled all game day ticket sales from will call to walk up.

Rally House, Key Holder August 2016 August 2017

- Oversaw the opening or closing of the store.
- Gathered and submitted all cash reports at the end of the night.
- During the shifts, contact for handling any customer problems or store issues.

Education

Wayne State University Anticipated Graduation: Winter 2019

Masters in Sport Administration

Grand Valley State University April 2016

Bachelors of Science in Physical Education with an emphasis in sports management with a Minor
in Business

Additional Experience

- ESPN Mastercraft Throwdown, some set up for the stage in which Kip Moore performed on
and ticket sales the day of the event.
- ACHA DIII Mens Ice Hockey Nationals ticket sales and will call items.
- Overseeing a SPORTS camp for a local elementary school. Responsible for making sure all
paperwork was handed in and the execution for the camp throughout the day.