Sundaradoss M.

Sivanandam (Sundar)

Over 24+ years of IT experience 16-Telecommunications 8-Manufacturing, focused with Data driven Analytic,
Enterprise Process Optimization & Automation, Design Thinking

#2/9 Darshan Apaartments

#2, East Mada Street postdoss@gmail.com
Thiruvanmiyur 91-996-250-4319
Chennai 600 041 91-044-244-21-889
Summary
Over 24+ years of IT experience include 16 years telecommunications domain with Verizon India, 3 years in
enterprise solution architecture, 5 years in senior management and 3 year as a technical manager. Have strong
exposure to system development, solution & technical architecture, Implementation of standard procedure using
SDLC, with special emphasis on enterprise solution design, program management, resource planning, client handling
and delivery.

Domain Specialization 7 year experience in Manufacturing, Sales, Financial Accounting, and Service center
management for large textile electronics enterprise. 16+ year of strong understanding and working experience in
telecommunication network planning, engineering, operations, inventory & construction domain, have deeper
understanding of order management, network provisioning, service assurance, network circuit testing, and network
traffic analytic & strategic planning

Expertise in solution architecture & technical, design, data modeling, design of web/mobile-based solution, decision
support, work flow applications. Wide experience in multiple platform functional, administration, performance
tuning, data normalization, and migration of legacy application into standard model, strong ability on re-engineering
business process model to maximize opportunity by leveraging current technology trends social media, auto-caller,
machine learning, IoT & digital communication.
Competencies
E2E Architecture SDLC & Estimation, eTOM standards
Management Agile-Scrum
Business Process Design Global Delivery Model Vendor Management
Automation & Analysis Data Analytic TOGAF design
Career Objective
To get the leadership position that will utilize my skills of specialization, and grow along with companys vision and
transform business model best in class.

Working with leading edge of technologies and provide best solution

Fascinated on algorithm development for optimum decision support
Translate business needs into strategic plans, designs and technology specifications
Analyze customer business requirement, design solution which exceed expectations
Collaborate & openly discuss issues in way that brings out the best thinking & solutions
Adopt industry standards, patterns to drive best in class application architecture
Maximize ROI by delivering best in class solutions
Mentor the team for optimum performance
Out of box thinking & continuously focus to improve professionalism
Keen on data centric research & business optimization

Verizon Achievement Award (2006) migrating legacy copper network planning system into directional
 platform
Verizon Achievement Award (2004) for design development for customer network capacity analysis tool,
enable pre-sale assessment of network circuits based on the current customer usage pattern
Nuva systems best innovation (2000) for concept to delivery of iWITNESS a product integrate enterprise
data sources and support interactive business intelligence & analytic
Premier Evolvics innovation award (1999) for developing software based solution which integrate Yarn
testing equipment TENSOMAXX 7000 and support statistical analysis.

Professional Experience
Enterprise Principal Architect July 2001 to Present
Verizon Data Services India Pvt. Limited Chennai, India
A world leading Telecom service provider, listed in top 20 large corporation in the world in delivering innovation in communications, mobility, information and
entertainment. Providing superior broadband, video, wireless and wire-line services to consumers, businesses, governments and wholesale customers across the
globe

[2015-present] 3+ years as Enterprise Principal Architect report to delivery head, leading network transformation
initiatives to increase efficiency and automation in Network engineering, provisioning, surveillance & traffic analysis
organization having 20k user base with 80+ application, have strong understanding of Verizon telecom product life
cycle, domain specialization, leading enterprise cross-functional team to comply eTOM standards, adopt TOGAF
principal in design and driven enterprise system consolidation into single stack, by deploying service driven, work
flow orchestration & micro-services deployment.
Major Accomplishments
E2E architecture responsibility of Network planning, Central Office Engineering, Network constructions,
GIS based fiber & asset management, performance analytics applications
Network diversity & path routing algorithm
JIT planning algorithm development to support on-time network relief
SONET/customer network capacity utilization to support pre-sale & promotions
Network traffic congestion and groom planning algorithm [cascading impact predictive model]
Cost optimization model to drive strategic investments [network cluster, field forecasting]
Predictive network path routing algorithm to support transmission design.
Pattern analysis network element failure predictive model
Successfully delivered E2E OSS solution architecture design for IPTV, VOD, Video Engineering and
Design System, manages network inventory and video channel path for video services
Leading ideation forum : Enable out of box thinking, Industry best innovative thinking into IT solutions
Leading Business Process Improvement Group for Network Engineering and Construction team.
Responsible for identifying the business process improvements to help the organization to improve the
standard intervals and user productivity to serve the end customers on-time.
Leading network analytic program to bring predictive analysis, Machine learning, Pattern analysis to
increase ROI of every critical functions [Investment decision, Health of network, Inventory lead time, QoS
of services]
Grooming of SME's and Architect to streamline delivery operation to enforce SDLC adherence
Responsible for assessing business drivers and defining the strategy, technical architecture, data model, and
ETL process for Data Marts, Drive cross functional team to meet sponsors expectations.
IT Investment optimization and solution strategy
Design and implement the architecture & data governance
Functional analysis to optimize business process, focused on reduction of handoff, swivel, touch points
Application security compliance, data masking strategy and web securities
 Adhere data driven model, define business KPIs and measures impact of initiatives

[2005-2014] 9+ years in management, as a Senior program manager structure (consist of 50+) to provide delivery
support to run majors programs like Fiber To The Premises (FTTP), Frontier Isolation (SPINCO), vSAP financial
convergence in a smooth and flawless manner for Central office engineering division,. Define yearly team
performance agreements in alignment with the organizational goals to meet CIOs vision and market expectation. Do
Quarterly review with team on their performance to align them to business objectives. Work with peer groups to
resolve the Network Services Group delivery support, Resource management, technical and general administrative
operations. Work closely with development teams to maximize their productivity and build good relationship with
on-site team to meet the deadlines. Track and deliver every system releases and determines every releases cost
benefits (P x Q) against overall programs ROI.

Major Accomplishments
Taken Initiative to groom the young and new managers on project management techniques and leadership
skills
Built highly motivated team of 40+ in a short span of time and achieved the organizational expectation.
Successfully implemented new process for Production IR reduction team to focus only on the production
IRs and bring them to below 50 for 30+ systems by analyzing the Root Causes and Publishing the
Resolutions.
Taken responsibility in E2E Program Management activities from VDSI for the Network & Technology
group
Grooming the managers and architect to strengthen & transform the organization
Transforming delivery model to agile model and adhere CD/CI model to maximize IT investment.
Practicing BEIN Model for Employee Engagement & Performance Improvement in team

[2001-2005] Technical Lead developer responsible for maintenance and support enhancement of network service
planning and service provisioning management system, exposure to inventory, effective material ordering,
vendor/supplier management. Extensively worked with web-application, J2EE, Oracle, db2, C++, Unix/Linux

Technical Lead Manager Dec 1998 to

Jun 2001
Nuva Systems Pvt. Limited (a subsidiary of Premier group of industries),Coimbatore, India
IT Company is part of 150M software company focuses mainly on manufacturing ,retailing, financial institutions, insurance, hospitality, and textile industries

Advanced to a Lead manager role with full accountability of operating the Development Center for managing,
tracking and delivering the projects that were undertaken. Resource management as a core objective, created and
implemented the Project development process, Directed technical staff of 20+ to provide quality project deliverable
with regular reviews and Draw the robust plan to optimize the resource utilization with proper backup plan. As
captive unit, I helped the parent organizational objective to complete all projects on time and under budget.
Major Accomplishments
Taken Initiative on innovation, identifying opportunities and designed standard framework
Planned, coordinated and implemented special projects such as Office Automation and establishing new
methods, standards for employee development programs
Prepared and presented the business case for further business opportunities for Organizational growth. Core
member of TexERP product team and involved in client-interaction, business analysis, design of the
appropriate solution
Hospitality solutions catered to the Hotel and Resort management sector in India and abroad
Developed a concept of executives dashboard for E2E business view, custom reporting framework, later
become a flagship product EyEWitness.
Kemma Software Inc, USA - Worked as a technical contact to design/ develop / implement their product
BridgeTrak (Issue management System) in Web using Microsoft web technology IIS and ASP
Crown Tours, AquaSun Ltd Maldives - Conducted System Study on Human resource and personnel
management, given a consultation on business intelligent solution using Iwitnes, design & implementation o
On-line Reservation System

Project Lead - Technical Sep 1994 to Dec

1998
Premier Evolvics Pvt. Limited (a subsidiary of Premier group of industries), Coimbatore, India
Premier evolvics pvt. ltd. is a fast emerging leader in the field of quality testing and on-line monitoring and services for the textile industry worldwide. This is a part of the $ 210M
Premier Mills group, Coimbatore, India. Premier has a strong focus on Research and Development and works with several leading edge technologies to offer
technologically superior products to its customers.

On a crucial project at critical moment, achieved best customer satisfaction by delivering textile yarn quality testing
M2M communication software by applying standard proven scientific methods & statistical approaches which enable
enable Premier to deliver complex electronic devices with PC communications. I was leading enterprise application
implementation enable work flow, automation solutions to integrating service station & field operation management,
sales & marketing, financial accounting, manufacturing ERP, Inventory & remote warehouse management system.
Major Accomplishments
Received achievement award for delivering solution for integrating TENSOMAXX 7000 (yarn testing
device)
Developed tool to utilize field engineers & service dispatches effectively by centralized controller
Innovative solution for collection, credit management to support marketing executives
Worked on multi platforms like UNIX C,C++, Lotus Notes, Power Builder, Visual Basic, Sybase and J2EE
projects
Responsibility includes identifying the right teams for responding to the RFQs. Also contributed for many
successful project proposals with accurate understanding of RFQ and proposed the suited Technology with
effort estimations for calculating project cost to effectively deliver solutions.
Responsible for any production issue resolutions, environmental and compatibility issue resolutions.
Monitor and review the test cases and follow the test strategy as planned during User acceptance.
Developed and trained a team to provide support to culturally diverse international customers

Senior Programmer - Technical Apr 1992 to Aug 1994

Atlaz Technologies Pvt. Ltd, Chennai, India
Atlaz was a broad-based information technology solutions firm in India. It has development centers in Chennai have clients support consultancy in US.
Responsible for developing retail store management system, exposure to billing, inventory, effective store operations,
vendor/supplier rating. Worked as developer for supporting production application deployed in Indian Aluminum
Co.Ltd, Mysore extensive exposure to Oracle data modeling, forms, COBOL
Major Accomplishments
Development of retail chain store management product marketed in US and India
Exposure to large business solution for MRP (material requirement planning), costing analysis
Worked on multiple platforms like MF-Cobol, UNIX, C, C++, Oracle, Oracle PLSQL
Responsibility includes identifying the right teams for responding to the RFQs. Also contributed for many
successful
Responsible production maintenance support client on resolving issues, Package & delivery. Monitor and
review the test cases strategy

Senior Programmer - Technical Feb 1991 to Mar 1992

Fedility Computers Pvt. Ltd, Chennai, India
Fedility computers is the part of TVS group, subsidize by Fedility finance Ltd., primary focus was on educational & training, software consultancy.
Responsible for developing MIS management system, Invoicing, Purchase, billing, state/central tax management
.Worked as developer for supporting application development deployed in KCP group, Chennai extensive exposure
to Oracle data modeling, SQL, UNIFY & UNIX
Major Accomplishments
MIS management system automation in KCP group, Chennai
Participated on structured training plan for beginner, experts, executives, corporate users
Lead training session on Oracle, C, C++

Education
B.Sc. placed on I-Class secured 72%, Period 1986-1989. Specialization in Mathematics at Bishop Heber
College BHARATHIDASAN UNIVERSITY, Trichy
PGDCA placed on I-Class secured 73%, Period 1989-1990.Post B.Sc Diploma in Computer Science And
Applications at College Of Engg, A Full time two semester course offered by ANNA UNIVERSITY,
Chennai
Have got trained the SEI SW- CMM SEPG training from Verizon data services 2005
Trained on Oracle, data analytic , statistical methodologies Verizon data services 2013
Got trained in Six Sigma Green Belt Methodologies from QAI for Verizon Data services India in 2014
Got trained in Agile-Scrum delivery efficiency from Verizon data services 2015
Personal
Date Of birth March 23, 1968
Marital Status Married
Gender Male
Languages Known Tamil, English
Expertise

Professional Expertise
Programming Languages Java, C, C++
Web Technologies JSP,Servlet, JSTLSVG,XML,AJAX,VBScript, Structs
Distributed Technologies Enterprise Service Bus, SOA, EJB, Web Services
Development tools Visual basic, PowerBuilder, Optima ++, VC++
Scripting technologies Ant, Shell, AWK
Middleware WebSphere MQ, Oracle Service Bus
Geospatial MS Map Point
OS UNIX, Sun Solaris, HP-UX, Linux, Windows
Database DB2, Oracle, Informix, SQL Server
Groupware Lotus Notes, Oracle BPM concept
Version controller CVS
Web Server BEA WebLogic, Jboss, Tomcat
Architecture J2EE, MVC
Design methodologies Viso, UML
Process model CMM, Scrum, Lean Sigma, Agile-Scrum
Standards eTOM, TOGAF standard, Enterprise SID modeling, Standard Inventory,
 Metric/Analytics

Professional Experience

CoFEE Network fulfillment work flow manager

Language Bonita BPM, Structs, Java, EJB, Oracle Service bus, Oracle
Role Enterprise Architect
Responsibility Architecture & Design
Team Size 50
Support network build, fiber inventory design, equipment modeling & design, topology & capacity management,
automate routers build/configurations, enable effective collaboration across 20+ business group, enforce and ensure
end customer commitment for network order fulfillment and continue to deliver services well within reduced Interval
to maximize ROI by adopting time-based tracking, SLA mapping and escalation framework of every critical business
steps to ensure zero touch work flow, on strictly align to delivery commitment.

PSC (Power Space Cooling) Network fulfillment & operation management

Language Bonita BPM, Structs, Java, EJB, Oracle Service bus, Oracle
Role Enterprise Architect
Responsibility E2E Architecture & Design
Team Size 12

Power space cooling infrastructure inventory & engineering, E2E architecture for support function to better manage
AC,DC plants, Gen set, fuel tank/plants, developed & designed algorithm to predict issues upfront to mitigate
outages by analyzing alarms, maintenance record, NOC outages, element health check this helped on to
control/reduce infrastructure outages

Support on reducing the infrastructure centric outages of data centers, 20% of the network outages being predicted
that due to PSC failure, its equally important to ensure the infrastructure monitored periodically and incidents
[discharge of battery, failure of electrical components in the circuit like fuse breaker, inverter, circuit breaker,
physical wire/cable] and malformation of devices during health check are logged into the database, a comprehensive
algorithm developed to mitigate & proactively fix the issues upfront enable effective collaboration across 5+
business group, enforce and ensure issued order fulfillment to maximize ROI by adopting reducing MTTR, and
customer downtime SLA compliance, work flow established for escalation of every critical business steps to ensure
strictly align to QoS commitment.

IPTV Network engineering rollout

Role Enterprise Architect
Responsibility Solution Architecture & Design
Team Size 10 [Senior architect across group]
Understand the multi-casting technology, and IPTV delivery architecture from content streaming to delivery of
services to end customer. Developed key use cases to manage inventory, network creation, traffic management,
construction and service delivery mapping of channels path, fault management, core network surveillance
management to de-congest traffic, QoS pattern analysis/performance management and automate repair services to fix
issues proactively.

Network performance & analytics predictive methods

Role Enterprise Architect
Responsibility Solution Architecture & Design
Team Size 10 [Senior architect across group]
Centralized dashboard for business key KPI measurement to support network engineering and operations functions
MTTR, QoS of product, product delivery interval, outage pattern analyzer [element, link, customer specific],
productivity enabler [construction interval, NEAT and NAT testing & failure analysis], Investment optimizer [cost
predictive model], Product performance analyzer - end user video channel switching failure against
bandwidth/outages correlation. Dispatches & resource utilization analyzer to support effective service cost reduction
model.

Pole inventory & analytics

Role [Telecom] Enterprise Architect
Responsibility Solution Architecture & Design
Team Size 10 [Senior architect across group]
Telecom poles inventory & deployment are strictly FCC, local administration complaint and a regulated business
model, where all other service provider [ELCO, Cable TV, communication providers] can utilize the same facility on
a lease basis. Developed a solution which reconcile the VZ owned pole attachments/licenses to ensure invoice raised
on time, avoid municipal penalties on double wood condition. Enables effective collaboration thru national
centralized pole database on mitigating transactional challenges [remove/add/change poles, attachments] on a timely
manner and ensure the inventory [50million] accuracy. Match with government environment database & auto-initiate
plan maintenance activities where pole placed in wet land, loose soil, flood/ storm/windy area. This ensure on
telecom product QoS, reduce service interruption proactively.

Network migration & groom projects

Role Enterprise Architect
Responsibility Solution Architecture & Design
Team Size 12 [Senior architect across group]
As part of technology evolution, and take advantages of next generation devices it is imperative to focus and adopt
OSS systems to meet LOB expectations, designed a turnkey solution which deeply analyze the customer impact, cost
of change and prioritize groom projects thru optimized cost solution (ROI), automatically create pre-groom design,
task plan, scheduling jobs, secures resources, customer communications. On confirmation support hard-cut migration
within the committed SLA, and as a final step initiate disconnect orders in the order to reclaim assets towards
decommission

WFM Network creation

Language SOA, BPM, Structs, Java, EJB, Oracle Service bus, Oracle
Role Project management, Architecture & Design
Responsibility Project Management
Team Size 30
WFM support Verizon network creation, automate routers, link configurations, support test & turn up of facilities for
Video and High capacity fiber optics network. Objectives include streamline LOB functions of Global Data network,
Fiber to the premises FTTP, Public/Private IP network implementation business group, enforce and ensure end
customer commitment for network order fulfillment and continue to deliver services well within reduced Interval to
maximize ROI.

Vplan - GPT Global data & IP network Planning

Language Structs, Java, EJB, Web services, J2EE, MS MapPoint, SVG, Oracle
Role Project management, Architecture & Design
Responsibility Project Management
Team Size 26
Vplan-GPT is Verizon Global Network Planning platform, for Layer 1 / 2 / 3 network (PIP, Public IP, International
LD, Undersea cable, Satellite, cable/carrier systems) provide single point of entry for planning, forecasting, capacity
management activities across the access, metro, domestic LD and international network for the physical and logical
layers. It also engineers across the organization to effectively collaborate to meet growth and ensure the capital spend
in most optimized manner.

Vplan Network Capacity Management

Language Structs, Java, EJB, Web services, J2EE, MS MapPoint, SVG, Oracle
Role Project management, Architecture & Design
Responsibility Project Management
Team Size 40
Vplan is Verizon Network Planning platform for FTTP network, which connect home and provide high bandwidth
broadband, video and voice services. System manage IP layers (Soft switch, HIPC), IOF (inter office facilities)
network and local loop. Vplan enables users to monitor and manage the network growth, support virtual analysis,
What if case study, analytic on infrastructure, forecast and distribution management.

Network Diversity Analysis & routing tool

Language Structs, Java, EJB, Web services, J2EE, MS MapPoint, SVG, Oracle
Role Project management, Architecture & Design
Responsibility Project Management
Team Size 10
This tool allows the network engineering to carry out route diversity design of circuits and SONET rings, it is a
critical and complex solution to ensure the reliability of network both customer and infrastructure network to avoid
path failure due to common shared infrastructure. Graphical and geospatial interactive view enable planner to
effectively manage and design diverse network path. Support audit tracking, retention analysis, risk management and
alert designer periodically whenever the network change occurs which impact the provisioned design upfront.

Network Capacity Analysis tool

Language C++, Java, EJB, Web services, J2EE, MS MapPoint, SVG, Db2
Role Project management, Architecture & Design
Responsibility Lead, design & implementation
Team Size 10
This tool provides on-demand capacity analysis of customer entrance facilities, customer private rings infrastructure
and physical circuit path. Helps the sales manager to know current trend of specific customer account utilization and
plan for pre-sale negotiation proactively.

Inter Office facilities network planning

Language Structs, Java, EJB, Web services, J2EE, MS MapPoint, SVG
Role Project management, Architecture & Design
Responsibility Project Management, Lead, design & implementation
Team Size 10
IOFNet is network forecasting and planning tool for network between central offices facilities. A graphical enterprise
application to enable the planners to better manage the growth of inter-office in the dynamic growth environment,
while conforming to Verizon corporate technology strategy and standards, provides planners to ability to change
elements in the path and perform virtual impact analysis and ensure proposed network changes yield more ROI, also
streamline capital spend on the demanding location.

VIMPACT (Verizon's Intelligent Monitoring, Process Automation and Control)

Language C++, Java, Servlet, JavaScript, Oracle
Role Project management, Architecture & Design
Responsibility System Analyst / Maintenance and enhancement of on-line system
Team Size 10
System is a multi-functional monitoring, work flow manager and process automation system, which is being
developed for solving Hi Capacity provisioning, engineering and construction process. The Hi Capacity provisioning
automation is not limited to the provisioning process and systems but spans to engineering and construction process
and systems. The vIMPACT system seamlessly integrates multiple organizations and systems using a state of the art
workflow manager and provides plugged in intelligent agents for design automation, validation and testing.
The system integrates, tracks and automates service request, service order, build request, design, dispatch, workforce
control and activation by providing the missing link of workflow driven control, feedback and fallout management.

BridgeTrak -Issue Management System

Language Visual Basic 6.0, ASP, IIS, VBScript, JavaScript, Oracle
Role Lead, Architecture & Design
Responsibility System Analyst / Maintenance and enhancement of on-line system, Client Kemma
Software inc, USA.
Team Size 8
BridgeTrak is a customer-service relationship management application, It keep track of the work-environment and
assist the user to raise a issue related to their problem and keep tract on it. To track and analyze the Issue, BridgeTrak
provides Issue tracking, Graphical Analysis, Notification, Knowledge base, Workstation Audit
Graph Server It is a tool to generate a graph based on the user selection, BridgeTrak has unique three types of graphs,
and Standard graph-system defined graphs, Custom graph-based on user configuration. Audit graph -to perform
analysis, Application is designed and implemented by strictly following the three-tire object module. Based on the
user request the business
Rules are applied, data processed and graph will be generated. Generated graph returned to user browser in binary
image

Notification This feature allows the user to send automatically a "notification report" to customers/contacts or other
BridgeTrak users regarding an issue's status, Trigger an action if any system defined Action/Any key field got
changed with in the application.

Notification can be triggered automatically based on user defined schedules, or may be sent manually. User can
configure notification rules by forming criteria or by defining Action (Key-Field change/System defined action).
Notification report can be send by pager, email, raise an alert or it can be added to Hotlist (marked as high priority
issue)

NUVA iWITNESS - Business Intelligence

Language Visual Basic 6.0,Visual C++,Oracle/Sybase
Role Technical Lead, Architecture & Design
Responsibility System Analyst / Maintenance and enhancement
Team Size 15
iWITNESS is a high-end enterprise business intelligent product, which provides for rigorous drill down analysis
of corporate data in an Organization. It has flexible and user-friendly Interface with multi-dimensional analysis,
which empowers almost everyone in the Organization to explore data according to their requirements. Query
Building features enable even non-technical users to build queries from databases directly. It can perform
wide-range of analysis for identifying business trends.

iWITNESS is developed using advanced OLAP, ActiveX COM technologies and strictly follows the three-tier
architecture.it is a highly secured multi-user environment

Supported Back Ends

* MS SQL Server 6.5 / 7 * Sybase SQL Server 10 / 11 * Oracle 7.x / 8
* MS Access * Informix * Ingres
* Visual FoxPro * Dbase
Technical Features
* Backend Connecting Engine build through ODBC API Programming.
* Supports Stored Procedures of the Backend
* Enhanced Data Access Object
* Simple Query building
* Template designer
* Specialized COM Components
* Dashboard with Multithreaded graph monitors
* Specially designed security system
* Multidimensional CUBE analysis
* Engines - Sorting, Printing, RTF Generation
* Expression builder
* Centralized Error Handler
* ISAM Conversion Utility for - Excel, HTML, Text and Dbf Files
* Other features-filtering, highlighting and searching

Resort Management System

Language MS SQL-Server, Visual Basic 6.0
Role Technical Lead, Architecture & Design
Responsibility System Analyst / Maintenance and enhancement
Team Size 8
RMS is a comprehensive Hotel and Resort Management system The suite includes reservations, Rates Availability,
Front desk, Housekeeping, Inventory, Reporting and Analysis modules, thereby allowing a seamless link between all
hotel functions ranging from managing and monitoring operations and facilities to enabling efficient guest
servicing.it is simple and intuitive Windows based GUI interface enables instant familiarity with the system, while
its inbuilt flexibility allows customization to suit the organization's scale and style of operations. The Reservation
Types are Individual, Company or Travel agent. Unlimited room categories and types are available. Complete details
of guests, companies, etc. can be linked to reservations to take care of preferences, specific discounts. Reservation
modification, cancellation and reactivation possible. Room rates can be period based or even related to factors such
as occupancy level, travel agent etc. Package prices can be handled Flexible querying of in-house guest and
arrival departure details Integrated with Reservation and master information for instant check-in or modification.
Automatic room allocation, Flexible handling of walk-in registration and Room change status and associated transfer
of billing are available. The reports are individual guest, companies, agents, etc. Guest analysis based on number of
days' stay, spending pattern, promotion response, etc. Analysis of revenues, stays, no-shows, cancellation

This System has been studied and developed for the Maldives resort It includes the following sub system Point of
sale, Order processing, Stores victory, Equipment inventory, Food & beverage

Resort Management System

Language MS SQL-Server, Lotus Notes 4.6, Visual Basic 6.0
Role Technical Lead, Architecture & Design
Responsibility System Analyst / Maintenance and enhancement
Team Size 8
In general business communication is key area, it is very important to keep records accessible and updated. The
WMS system designed and developed by using power of Lotus Notes electronic document workflow automation, it
utilizes the intranet power of groupware. WMS covers the functional Areas Human Resource, Marketing Customer
Service cell

Human Resource Leave Approval, Permission, On Duty, Medical, Recruitment request, Bio-data bank, general
circular, Employee advance, outstanding follow-ups.
Marketing Product profiles, Offer & price approval, Tour approval, Tour report, expense statement, customer visit,
outstanding follow-ups, Receipt details

Customer Service cell Call registration, Service report, AMC Visits, Customer Feedback form, Installation report,
Collection detail, Equipment tracking, Material requirement form

The above stated activities are also done in regional offices and Replicated with the Corporate Office according to the
schedule. All the above information's are periodically updated to RDBMS server for further compilation

TENSOMAXX 7000 (An engineering Product)

Language PowerBuilder 5, C++,Optima++, MS SQL-Server
Role Technical Lead, Architecture & Design
Responsibility Design & Development
Team Size 12
Tensomax is a Textile electronic equipment designed and developed by premier polytronics ltd as a major product.
This equipment was completely controlled by PC based software. I was involved in design & development of
software.

This Instrument measure the strength of yarn based the load force applied. Based on the test result will be send
through serial-port of PC Baud rate 9600. The captured results are shown in graphical & numerical format. Software
is developed based on multithread concept so user has option to view numerical & graphical views. The historical
datas are kept in databases for further statistical analysis.

Enterprise Management System.

Language UNIX-C++, Sybase, HP DB-LIBRARY
Role Technical Lead, Developer, Architecture & Design
Responsibility Design & Development
Team Size 12
Field Service System the Field Service system is developed to book customer calls and service customers in time. It
supports call booking, registering service reports, debit notes and invoices, Type of call such as AMC or Guarantee
or Out of guarantee or installation etc., free visit schedules are also incorporated. Reports giving type of failures,
nature of calls, engineer performance and adhoc reports are generated. This module is integrated with Finance
module. All calls registered at regional offices and inspection reports entered get transferred to the head office
through Lotus Notes.

Service Station System The station service system is developed to keep track of the failure which occur at field and
the nature of service done. Also this system takes care of the spare sales. It supports raising of Work Order whenever
a defective item is received, nature of service done against that Work Order, generation of Debit Note, Invoice and
Delivery note. The Spare system module supports generation of spare order, Invoice and Delivery note. Reports
giving repeated failures, product wise failures, batch wise failures, engineer performance, Revenue through spare
sales and servicing are generated. This module is integrated with finance and production module.

Financial Accounting System Financial Accounting tracks the daily fund transactions that occur in the company. It
monitors outstanding insurance, hire purchase and lease payments. It supports receipt payments, cash purchases,
import purchases and journal. Provision to carry out related activities such as bank statement, reconciliation, cheque
processing, interest calculation, and employee advance clearance are incorporated. Cost center codes are defined
according to the area of responsibility. All types of ledgers such as Creditors, Debtors, advance and Employee
Ledger, Trial Balance, Outstanding and adhoc reports are generated from the system. This module is integrated
with Payroll, Marketing, Manufacturing, Marketing, Field Service and Station Service systems.
Sales Order Processing The sales order processing system is developed to meet customer demands. It supports
registration of esquires, Order Acknowledgement, Letter of Credit, Delivery Schedule, Readiness Information,
Packing Readiness, preparation of Delivery note and generation of Packing Advice. All the modules are
integrated with finance and production modules. Product pricing, tax calculations and discount deductions are
incorporated. It supports multi-currency values. A variety of reports giving the orders booked and executed details,
Target Vs Sales details, Revenue through sales, pending orders and others are generated. Orders booked at various
regions are transferred to Head Office through Lotus notes.

Manufacturing & Management Information System

Language UNIX-C, Oracle
Role Developer, Design
Responsibility Development
Team Size 12
The manufacturing system provides a demand planning environment. This Planning and Purchase provides smooth
flow control, increase planning efficiency and allows efficient deployment of resources and inventory stocking.
Items are maintained as made to order and made to stock categories. Rolling plan and Material requirement plans are
generated and demand rate for each product is calculated from the rate, quantity per product and turnaround time.
Purchase orders / Job orders are generated automatically. The Quality Assurance module facilitates to monitor the
incoming item. Inspection history details, Vendor Rating, Sample item Evaluation, Mortality rate at each stage are
generated by the system. The Stores module supports tracing of receipts and issues and generation of delivery
challan. The Production module includes tentative plan, WIP EB Credit based on FIFO logic. The Central Excise
module supports MODVAT calculation, bill of entry The Manufacturing system is integrated with Finance

PrePlan - Textile Planning and Control

Language PowerBuilder 5.0 with Sql-Any-Where
Role Developer, Design
Responsibility Development
Team Size 5
Which is being developed for Textile units to control the production and plan their resources. It includes machine
process parameter assignment, work assignment, Spin-Plan generation and User control, Interactive Graph and
related reports

Supper retailer system

Language COBOL, C, Oracle
Role Developer, Design
Responsibility Development
Team Size 12
This was developed as a generalized product for US based Supermation Inc, It is developed using C and COBOL. It
controls the retail shop activities like GRN, BRN, and Billing Inventory. It has an on-line help at field level, menu
level, Module level and also Bar-Code scanning I was involved on the development of report designer, Pop-Up
menu handler, and an interactive Help box using C language. The main idea of the report designer is to change the
format of the existing report by end user.

Plan Management Information System

Language VS-COBOL under SCO-UNIX, Oracle
Role Developer, Design
Responsibility Development
Team Size 12
Developed under a multiuser environment, which includes Purchase order, Inventory, Work order, Sub contract,
Material and Capacity requirement plan, Sales order, Bill of materials, Product routing, Production monitoring
Costing, Foreign purchase order, Graph and reports
***END***