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The Perception Process:: I. How Our Perceptions Affect Our Communication With Others. We Are
The Perception Process:: I. How Our Perceptions Affect Our Communication With Others. We Are
The Perception Process:: I. How Our Perceptions Affect Our Communication With Others. We Are
weare
awareofonlyasmallpartofwhatisgoingonaroundus
1. Realityiscreatedbycommunicatingwithothers.
A. Firstorderrealitiesarephysicallyobservablequalitiesofthingsorsituations.
B. Secondorderrealitiesinvolveattachingmeaningtofirstorderthingsorsituations.
2. Thereare4stepstoourperceptionprocess(howwedeterminesthemeaningofthings)
A. Selection:weprioritizeintense,powerfulstimulithatusuallyattract.ourattentionfirst.
B. Organization:wearrangeselectedinformationtomakesenseoftheworld,thisinvolves
classifyinginformationandpunctuation,anddeterminingcausesandeffects.
Physicalconstructs:classifyingusingphysicalappearances.
Roleconstructs:usingsocialpositions.
Interactionconstructs:usingobservedsocialbehavior.
Psychologicalconstructs:indicatinginternalpersonalitiesandbiases.
C. Interpretation:howwechoosetounderstandinterpersonalactsafterwehaveselectedand
organizedourperceptions.Severalfactorsaretakenintoconsiderations:
Relationalsatisfaction.
Expectations.
Assumption.
4. Negotiationistheprocessbywhichweinfluenceeachothersperceptionsasweexchange
words,thoughts,andinformation.Negotiationcanbeexplainedinregardtointerpersonal
communication.
II. Howweselect,organize,interpret,andnegotiateinformationaboutothersisinfluencedbya
varietyoffactors.
1. Physiologicalinfluencescomefromthephysicalenvironmentandthewaysthatour
bodiesdifferfromothers.
A. Thedifferencesinhoweachpersonreceivessensoryinformationcanaffect
interpersonalrelationships.
B. Ageallowsforagreaterscopeandnumberofexperiences,and
developmentaldifferencesshapeperceptions.
C. Healthandfatiguecanhaveastrongimpactonhowonerelatestoothers.
D. Hungercanaffectperceptionandcommunication.
E. Biologicalcycles,includingvariationsinbodytemperature,sexualdrive,
alertness,tolerancetostress,andmood,affectthewaywerelatetoeach
other.
F. Neurobehavioralchallengesrefertodifferencesinperceptionthatarerootedin
neurology,andsuchconditionsasADHDandbipolardisorderinfluence
perceptions.
2. Psychologicalinfluencesaffectthewayweperceiveothers.
A. Ouremotionalstate,ormood,stronglyinfluenceshowweviewpeopleand
eventsandthereforehowwecommunicate.
B. Ourselfconcept,orthewaywethinkandfeelaboutourselves,strongly
influenceshowweinterpretthebehaviorofothers.
3. Socialinfluencesaredescribedinthestandpointtheory,whichstatesthataperson's
positioninasocietyshapesherorhisviewofsocietyingeneralandofspecific
individuals.
A. Sexandgenderrolestheoreticallydescribehowaperson,regardlessofhisor
herbiologicalsex,canactinamasculineorfemininemannerorcanexhibit
bothtypesofcharacteristics.Thesearereferredtoaspsychologicalsex
types.Theandrogynoustypecombinesmasculineandfemininetraits,and
genderisashorthandtermforpsychologicalsextype.
B. Ouroccupationalrole,orthekindofweworkwedo,alsogovernsourviewof
theworld.
C. Relationalrolessuchasdaughter,spouse,andfrienddefinewhoweare.
Theserolesalsoaffectperception.
4. Culturalinfluencessuchasculturalselection,organization,interpretation,and
negotiationexertapowerfulinfluenceonthewayweviewcommunicationofothers.
III. Attributiondescribestheprocessofattachingmeaningtobehaviorseveralperceptual
tendenciesmayleadtoinaccurateattributions.
1. Wemakesnapjudgments,whichcanbecomeproblematicwhentheyarebasedon
stereotypingorexaggeratedbeliefsassociatedwithacategorizingsystem.
2. Weclingtofirstimpressions,becauseonceweformanopinionofsomeonewetend
tohangontoitandmakeanyconflictinginformationfitourimage.
A. Thehaloeffectdescribesthetendencytoformanoverallpositiveimpression
ofapersononthebasisofonepositivecharacteristic.
B. Theconfirmationbiasisthetermtodescribetheprocessofseekingoutand
organizingourimpressionstosupportourinitialopinion.
3. Wejudgeourselvesmorecharitablythanwedoothers,whichisatendencycalled
selfservingbias.
4. Weareinfluencedbyourexpectations,andthisinformationisimportantwhenmaking
decisionsaboutothers.
5. Weareinfluencedbytheobvious,whichcanbeproblematicwhenthemostobvious
factorisnotnecessarilytheonlycause.
6. Weassumeothersarelikeuswefrequentlymistakenlyassumethatothers'views
aresimilartoourown.
IV. Mismatchedperceptionshinderinterpersonalcommunications,causeconflictandharm
relationships.Wehaveaneedtosynchronizeperceptionswitheachothertopromoteharmony
andunderstanding.
1. Perceptioncheckingprovidesmethodtocheckandshareinterpretations.
2. Empathy:understandingothersviewpoint,recreatinganotherpersonsperspective,and
tryingtomakedecisionsbaseonhisorheropinion.