The Perception Process:: I. How Our Perceptions Affect Our Communication With Others. We Are

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I.ThePerceptionProcess:howourperceptionsaffectourcommunicationwithothers.

weare

awareofonlyasmallpartofwhatisgoingonaroundus

1. Realityiscreatedbycommunicatingwithothers.

A. Firstorderrealitiesarephysicallyobservablequalitiesofthingsorsituations.

B. Secondorderrealitiesinvolveattachingmeaningtofirstorderthingsorsituations.

2. Thereare4stepstoourperceptionprocess(howwedeterminesthemeaningofthings)

A. Selection:weprioritizeintense,powerfulstimulithatusuallyattract.ourattentionfirst.

B. Organization:wearrangeselectedinformationtomakesenseoftheworld,thisinvolves

classifyinginformationandpunctuation,anddeterminingcausesandeffects.

Physicalconstructs:classifyingusingphysicalappearances.

Roleconstructs:usingsocialpositions.

Interactionconstructs:usingobservedsocialbehavior.

Psychologicalconstructs:indicatinginternalpersonalitiesandbiases.

C. Interpretation:howwechoosetounderstandinterpersonalactsafterwehaveselectedand

organizedourperceptions.Severalfactorsaretakenintoconsiderations:

Relationalsatisfaction.

Expectations.

Assumption.

4. Negotiationistheprocessbywhichweinfluenceeachothersperceptionsasweexchange

words,thoughts,andinformation.Negotiationcanbeexplainedinregardtointerpersonal

communication.
II. Howweselect,organize,interpret,andnegotiateinformationaboutothersisinfluencedbya

varietyoffactors.

1. Physiologicalinfluencescomefromthephysicalenvironmentandthewaysthatour

bodiesdifferfromothers.

A. Thedifferencesinhoweachpersonreceivessensoryinformationcanaffect

interpersonalrelationships.

B. Ageallowsforagreaterscopeandnumberofexperiences,and

developmentaldifferencesshapeperceptions.

C. Healthandfatiguecanhaveastrongimpactonhowonerelatestoothers.

D. Hungercanaffectperceptionandcommunication.

E. Biologicalcycles,includingvariationsinbodytemperature,sexualdrive,

alertness,tolerancetostress,andmood,affectthewaywerelatetoeach

other.

F. Neurobehavioralchallengesrefertodifferencesinperceptionthatarerootedin

neurology,andsuchconditionsasADHDandbipolardisorderinfluence

perceptions.

2. Psychologicalinfluencesaffectthewayweperceiveothers.

A. Ouremotionalstate,ormood,stronglyinfluenceshowweviewpeopleand

eventsandthereforehowwecommunicate.

B. Ourselfconcept,orthewaywethinkandfeelaboutourselves,strongly

influenceshowweinterpretthebehaviorofothers.
3. Socialinfluencesaredescribedinthestandpointtheory,whichstatesthataperson's

positioninasocietyshapesherorhisviewofsocietyingeneralandofspecific

individuals.

A. Sexandgenderrolestheoreticallydescribehowaperson,regardlessofhisor

herbiologicalsex,canactinamasculineorfemininemannerorcanexhibit

bothtypesofcharacteristics.Thesearereferredtoaspsychologicalsex

types.Theandrogynoustypecombinesmasculineandfemininetraits,and

genderisashorthandtermforpsychologicalsextype.

B. Ouroccupationalrole,orthekindofweworkwedo,alsogovernsourviewof

theworld.

C. Relationalrolessuchasdaughter,spouse,andfrienddefinewhoweare.

Theserolesalsoaffectperception.

4. Culturalinfluencessuchasculturalselection,organization,interpretation,and

negotiationexertapowerfulinfluenceonthewayweviewcommunicationofothers.

III. Attributiondescribestheprocessofattachingmeaningtobehaviorseveralperceptual

tendenciesmayleadtoinaccurateattributions.

1. Wemakesnapjudgments,whichcanbecomeproblematicwhentheyarebasedon

stereotypingorexaggeratedbeliefsassociatedwithacategorizingsystem.

2. Weclingtofirstimpressions,becauseonceweformanopinionofsomeonewetend

tohangontoitandmakeanyconflictinginformationfitourimage.

A. Thehaloeffectdescribesthetendencytoformanoverallpositiveimpression

ofapersononthebasisofonepositivecharacteristic.
B. Theconfirmationbiasisthetermtodescribetheprocessofseekingoutand

organizingourimpressionstosupportourinitialopinion.

3. Wejudgeourselvesmorecharitablythanwedoothers,whichisatendencycalled

selfservingbias.

4. Weareinfluencedbyourexpectations,andthisinformationisimportantwhenmaking

decisionsaboutothers.

5. Weareinfluencedbytheobvious,whichcanbeproblematicwhenthemostobvious

factorisnotnecessarilytheonlycause.

6. Weassumeothersarelikeuswefrequentlymistakenlyassumethatothers'views

aresimilartoourown.

IV. Mismatchedperceptionshinderinterpersonalcommunications,causeconflictandharm

relationships.Wehaveaneedtosynchronizeperceptionswitheachothertopromoteharmony

andunderstanding.

1. Perceptioncheckingprovidesmethodtocheckandshareinterpretations.

2. Empathy:understandingothersviewpoint,recreatinganotherpersonsperspective,and

tryingtomakedecisionsbaseonhisorheropinion.

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