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.

PM

1. PM
2.

3. .PM
4.
Part 1

PM

PM





1
2
3
4
5
6

BAT
PM


CEO

professional management

PM

/ /










PM





web


APP

WordPPTPDF AxureRP/Visio/MindManage HTML5/CSS3/PS














SVC/MS Project Excel/SPSS/SQL/Baidu



Learning Ability
Execution




Other Communication





IQ

Intelligence Quotient


3Q

AQ EQ

Adversity Quotient Emotional Quotient




1 2

3


iPhone
APP store

iPad

Touch
iTunes
iPod

SEO

API

-
Q
PVPage View
UVUnique Visitor
Bounce Rate/
Exit Rate/
Average Access Time
Landing Page
/Monthly/Daily Average Users
Conversion Rate to paying user
Average Monthly Spend
Ad Impressions
CPMCost Per Impression
CPA Cost Per Action

KPI
CPC Cost Per Click
CPS Cost Per Sales
ARPUAverage Revenue Per User
Listings
Listing Fee
Sales

ROI
Commission
Conversion Rate
Average Spend
Gross Margin
Acquisition Cost
Repeat Purchases
Chum Rate
Life Time Value
PRPage Rank
KPIKey Performance Indicators
ROIReturn On Investment
User Retention Rate
Active User
Chum User
/Loading/Login Time
2014/12/23
=/

2014/12/15
=/

/ CEO

3-N



3-5

1-2

0-1
(PRD)
PM VS PM

Product Manager Project Manager

-
-


ROI

1

3
Part 2



BCG Matrix


BCG

1.
2.
3.

1.
2.

3.
4.

1.

2.

3.

4.

1.

2.
3.
4.

1.
2.
3.
4.
5.

1.
2.
3.
4.

1.
2.
3.
4.

1.
2.
3.

4.

1.
2.
3.

-
-

VS

PPPPIM

1 3 1 1 2
2
3
18%
2 3
4

22.6%

2 5
1 3 7.6%
3.8% 4.6% 3.3% 3.6% 3.0%
2.5%
1.6%

IM2

IM6
IM1

IM3

IM4

IM5

IM7

IM8
25
2



?
want need
KANO

Donald Norman

User


5W + 1H


Experience
?

User


5W + 1H
()
Expectations Experiences Satisfaction / Dissatisfaction


Experience why what where when who how





BRD

MRD

PRD

+ +


BRD

MRD

PRD


{
BAT

A.
B.QQ
C.
D.
E.
F./
G.

H.Google(
)
I.

A.
B.

C.
//
D.

E.APP

SO WT
SWOT

SW Strengths Weaknesses

OT Opportunities Threats


$APPEALS

$
A
P/
P/
E
A/
L
S

ppt
word

1.
2.
3.
4.
5.
6.
PM


business requirement
user requirement


functional requirement
system requirement






Business Requirements Document Market Requirements Document Product Requirements Document

BRD MRD PRD

Design
Code FSD
Test
Release
Functional Specifications Document
BRDIdea

()
MRD

PRD
PDBP
PD


vision










PRD
PRDMRDword+visio
Axure





use cases











1.

2.
3.
4.
5.
6.
--
7.
8. KO
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.



PM

URL




Flow



Chart









Transaction Flow Pages Flow










SwimLane



Visio Axure RP PPT




User Interaction


User Interface


Product design is concerned with the
efficient and effective generation and development
of ideas through a process that leads to new
products.

Experience design is the practice


of designing products, processes, services, events, and
environments with a focus placed on the quality of
the user experience and culturally relevant solutions,
with less emphasis placed on increasing and
improving functionality of the design.

Interaction Design
.

.
)

User-Centered Design

Wireframe Prototype design



PM

10%

CTR 1.28%

CTR 0.36%

BannerCTR1.15%

Axure RP PPT

Personas
Storyboard



4 1

2
3 3

3

2 4
2
5

1
1 n



UE

70.00%

60.00%

50.00%

40.00%

30.00%

20.00%

10.00%

0.00%
/

32.51% 39.61% 33.75% 27.72% 46.87% 33.82% 40.54% 11.58% 1.08%

27.60% 30.25% 24.01% 26.47% 63.14% 21.55% 35.16% 14.18% 5.29%

11.27% 25.35% 16.90% 42.25% 63.38% 30.99% 25.35% 9.86% 4.23%





AB Testing

AB

4
1tab
4
1
1

2
1
2

1.45
20.9

8.2 7.9 8.05


7
6.6
6.2


3.0

2.31

19.19%

9wPV1

70%
3.0

91057

51.8%

50.5

80.2%

3.0

272697

16.4



1.6
100%

0-9
10-29
1-33-10

- 0.4%

- 0.3%
0.3%

-
- 0.8%
- 0.2%
- 0.9%
- 0.2% 40.7%
- 0.2%
- 0.8% SEO 34.6%
- 0.1%
- 0.2% 25.8%
- 0.1%
- 10.8%
15.4%
- 0.1%
-30 0.1% 10.8%
- 0.3%
- 40.7%
-SEO 34.6%
- 0.9%
- 0.2%
- 0.1%
- 0.5%
0.0%
- 25.8%
- 15.4%
- 0.3%
0.1%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%
4.2

81%

2.0 10.2%2011113.69


4.1 , 4.2 ,

2.08.4% 2.019.2%
2011113.68 2011113.24

4.2


AB
AB

Button20px-30px
Button16px-20pxButton
Button20px-30px





-










Conversion Rate
TaskCompletion Rate










-
-
-
-

1.
2.
3.

-
-
+
-
-
AARRR
CAC Customer Acquisition Cost
Acquisition

DAU MAU Activation


1-Day Retention 7-Day Retention
D+1D+7 Retention
ARPU ARPPU
LTV = ARPU * Revenue
LTV CAC =

K-factor Refer
K = () ()
K>1




--
-- 9950

SMART


Specific Measurable Achievable Realistic Time-bound


KPI-ROI

Time

ROI




KPI


Scope



Quality Cost


Part 3
.PM

QAUI

1.
2.
3.
PM

USER



PM




leader
manger




Summery
1 2 3

4 5 / 6


PM


Part 4

Workshop
PM
XXX

Thanks!

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