Professional Documents
Culture Documents
从产品助理成长为高级产品经理
从产品助理成长为高级产品经理
PM
1. PM
2.
3. .PM
4.
Part 1
PM
PM
1
2
3
4
5
6
BAT
PM
CEO
professional management
PM
/ /
PM
web
APP
SVC/MS Project Excel/SPSS/SQL/Baidu
Learning Ability
Execution
Other Communication
IQ
Intelligence Quotient
3Q
AQ EQ
1 2
3
iPhone
APP store
iPad
Touch
iTunes
iPod
SEO
API
-
Q
PVPage View
UVUnique Visitor
Bounce Rate/
Exit Rate/
Average Access Time
Landing Page
/Monthly/Daily Average Users
Conversion Rate to paying user
Average Monthly Spend
Ad Impressions
CPMCost Per Impression
CPA Cost Per Action
KPI
CPC Cost Per Click
CPS Cost Per Sales
ARPUAverage Revenue Per User
Listings
Listing Fee
Sales
ROI
Commission
Conversion Rate
Average Spend
Gross Margin
Acquisition Cost
Repeat Purchases
Chum Rate
Life Time Value
PRPage Rank
KPIKey Performance Indicators
ROIReturn On Investment
User Retention Rate
Active User
Chum User
/Loading/Login Time
2014/12/23
=/
2014/12/15
=/
/ CEO
3-N
3-5
1-2
0-1
(PRD)
PM VS PM
Product Manager Project Manager
-
-
ROI
1
3
Part 2
BCG Matrix
BCG
1.
2.
3.
1.
2.
3.
4.
1.
2.
3.
4.
1.
2.
3.
4.
1.
2.
3.
4.
5.
1.
2.
3.
4.
1.
2.
3.
4.
1.
2.
3.
4.
1.
2.
3.
-
-
VS
PPPPIM
1 3 1 1 2
2
3
18%
2 3
4
22.6%
2 5
1 3 7.6%
3.8% 4.6% 3.3% 3.6% 3.0%
2.5%
1.6%
IM2
IM6
IM1
IM3
IM4
IM5
IM7
IM8
25
2
?
want need
KANO
Donald Norman
User
5W + 1H
Experience
?
User
5W + 1H
()
Expectations Experiences Satisfaction / Dissatisfaction
Experience why what where when who how
BRD
MRD
PRD
+ +
BRD
MRD
PRD
{
BAT
A.
B.QQ
C.
D.
E.
F./
G.
H.Google(
)
I.
A.
B.
C.
//
D.
E.APP
SO WT
SWOT
SW Strengths Weaknesses
OT Opportunities Threats
$APPEALS
$
A
P/
P/
E
A/
L
S
ppt
word
1.
2.
3.
4.
5.
6.
PM
business requirement
user requirement
functional requirement
system requirement
Business Requirements Document Market Requirements Document Product Requirements Document
Design
Code FSD
Test
Release
Functional Specifications Document
BRDIdea
()
MRD
PRD
PDBP
PD
vision
PRD
PRDMRDword+visio
Axure
use cases
1.
2.
3.
4.
5.
6.
--
7.
8. KO
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
PM
URL
Flow
Chart
Transaction Flow Pages Flow
SwimLane
Visio Axure RP PPT
User Interaction
User Interface
Product design is concerned with the
efficient and effective generation and development
of ideas through a process that leads to new
products.
Interaction Design
.
.
)
User-Centered Design
PM
10%
CTR 1.28%
CTR 0.36%
BannerCTR1.15%
Axure RP PPT
Personas
Storyboard
4 1
2
3 3
3
2 4
2
5
1
1 n
UE
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
/
AB Testing
AB
4
1tab
4
1
1
2
1
2
1.45
20.9
3.0
2.31
19.19%
9wPV1
70%
3.0
91057
51.8%
50.5
80.2%
3.0
272697
16.4
1.6
100%
0-9
10-29
1-33-10
- 0.4%
- 0.3%
0.3%
-
- 0.8%
- 0.2%
- 0.9%
- 0.2% 40.7%
- 0.2%
- 0.8% SEO 34.6%
- 0.1%
- 0.2% 25.8%
- 0.1%
- 10.8%
15.4%
- 0.1%
-30 0.1% 10.8%
- 0.3%
- 40.7%
-SEO 34.6%
- 0.9%
- 0.2%
- 0.1%
- 0.5%
0.0%
- 25.8%
- 15.4%
- 0.3%
0.1%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%
4.2
81%
2.0 10.2%2011113.69
4.1 , 4.2 ,
2.08.4% 2.019.2%
2011113.68 2011113.24
4.2
AB
AB
Button20px-30px
Button16px-20pxButton
Button20px-30px
-
Conversion Rate
TaskCompletion Rate
-
-
-
-
1.
2.
3.
-
-
+
-
-
AARRR
CAC Customer Acquisition Cost
Acquisition
K-factor Refer
K = () ()
K>1
--
-- 9950
SMART
Specific Measurable Achievable Realistic Time-bound
KPI-ROI
Time
ROI
KPI
Scope
Quality Cost
Part 3
.PM
QAUI
1.
2.
3.
PM
USER
PM
leader
manger
Summery
1 2 3
4 5 / 6
PM
Part 4
Workshop
PM
XXX
Thanks!