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2. Đạt kết quả ngay lần đầu PDF
2. Đạt kết quả ngay lần đầu PDF
cREsicog:
"Khi chOng ta tap trung vao k6t qua du, kin dm qua trinh trao d6i th6ng tin
thay vi tap trung vao not dung can truyk dat, dieu do se giup chung ta
tiet kiem du'o'c thol gian, giai, phong sCrc Iu'c va difpg co, lam viec,
d6ng thoi dat du'o'c nhivng ket qua can thiet."
- Andy Bounds
Clang ky tru'c tuyen de tiep can cac ngu6n thong tin bo sung: crestcomleadership.com
Ban quyen thugc ve Crestcom International. LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPMS/Al2/1131
1
• Tap trung vao ket qua thcrc hien th6ng qua viec dat ra "cac cau hoi du, kin
tu'o'ng Iai."
• Ap dung k9 thuat dat cau h6i 04 birac de xac lap Wang thkrc hien phis hop.
• N5ng cao ket qua thlyc hien thong qua qua trinh giao trap vä phan cong ro
rang.
\a„, dau
>s, BuOi hoc
Sang kjr try'c Wyk de tiara can cac nguen th6ng tin b6 sung: crestcomleadership.com
Ban quyen thuOc ye Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPM5/Al2/113]
2
H5y lien vao cac khoang china trong ben dutri khi xem nt)i dung thuyet trinh.
r
1. Andy Bounds dinh nghia cum tu, cr4,...sou.etz, la: "gia tri ma ngu,eyi ta
thup su' muon dat &we sau mat hanh clang hay cung cach img xir nao do." "Gia tri
sau do" chinh la thanh qua hay kat qua dat dupP.
2. Andy Bounds nhan dinh: "Ngual ta muon ca 1-0 " [Vi du:
Ngt.roi ta muon c6 cac cuOc hen lam an sau khi char) hang qua dien thoai, ngutri ta
khang muon so' him mat to bao, ha muon c6 th6ng tin va kien thirc nhan ducec sau
khi dac bao; ngu'O ta khOng muon so' him mot tuyt kern danh rang, ho muon co ham
rang trang dep sau khi dung kern danh rang.]
3. Andy Bounds cho fang dat ke't qua ngay Ian dau, chung ta nen: A. flung vai trc
T
hien ngay a)r du,o'c yeu cau B. N6 cung cap .../p,4 / Vhi
cua hanh Tang ay.
4. Chung ta co the dat ra 04 loci cau he'd de dat dupp ket qua ngay Ihn dhu: 1. Dat ra
cac cau hoi du' kien I tt.i4. " Cac car hoi du, kien tu,ang lai co muc Bich
lam rti kat qua ma ngu,o'i d thoai muon dat duvc, vi du nhu,: "Ban muon dat du,cyc
dieu gi to do?", "Muc tteu cua ban dal vat yeu cau ay la gi?", "Dieu gi khien ban tan
troc hang dem?", "Ban muon ngu,di doc cam thay nhu' the nao sau khi xem qua ban
bao cao ay?"
5. De chuyen toy muon hihn tai sang nhu cau can dat duvc trong tu,o'ng lai, 2. W , k6,1.
van da thong qua clang "cau hoi phy tro,." De thtyc hien dieu dO, hay sir, dung car
hoi co cac cum to nghi van nht.r: "Ai?", "Cal gi?", "O' dau?", "Khi nao?", "Vi sao?", "Xin
no] tiep" va "Xin cho tai biet them."
6. Andy Bounds cho rang "Ngirai ta c6 khuynh hu'O'pg u'u lien theo dual .. Y11114, , vi
thh can co cac car hoi phi' hop de xac dinh thu,c su' cua ho.
7. De lam r6 nhu cau cua ha mat cach chi tiet, 3. Elat cau hoi: "Con di_u gi jfife hay
khong?". Neu ho cung cap cac nhu cau b6 sung, hay quay lai Birac #2 va ap dung
cac cau hoi phu tro de lam ro cac nhu cau Ay. Doi vai cac chi tiet can lam r6, chOng ta
nen ap dung cach dat car hoi lap lai mat vai to cu6i trong cau not ma ho vipa that ra
[Vi du: "Tinh trang dinh tre san xuht ty? Ban viya not den tinh trang dinh tre san xuat
khian ban lo lang. Xin cho tai Net them."].
8. Sau khi tap trung tim hieu nhu cau cua ngu,61 dal thopi va cac chi tiet can thiet, hay dat
ra cat] hoi cuoi cung va quan trong nhat, 4. "Myc tieu .idi./.111 so 1 cua ban la gi?"
Andy Bounds cho Net rang cac nha lanh dao cung co the ap dung ky thuat dat cau hoi 04
btrac neu ten khi phan tong hay phan nhiem, dam bao rang nhan vien cua ho nhm bat dricic
chi tiet vh cac "gia tri sau do" va nhu cau can thiht de dat du,o'c kat qua ngay to Ihn dhu.
Bang kyytyc tuyen de Sep can cac nguem th6ng tin be sung: crestcomleadership.com
Ban quyen thu6c ye Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPM5/Al2/1B]
3
Theo lai twang &an cua Andy Bounds, hay danh ra hai phut lam viec theo nhom de
son mot danh muc bao g6m "cac cad hoi dty kien twang lai" v61 s6 Itycmg cang
nhieu cang tot [toi thieu la 10 caul.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11
12.
13.
14.
15.
16.
17.
18
19........
20.
21.
crestcomleadership.com
Bang ky tru'c tuyen a tiep can cac nguOn thong tin b6 sung:
Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPMS/Al2/1B]
Ban quy'en thucjc ve
4
Thgo lOn v6
Hay sir dyng khoang china trong ben du'ol day de liet ke nhu,ng 9 tu'eyng quan trong nhat
ma ban tiep thu dupe tin phan thuyet trinh cung nhu' cach thirc irng dung cac 9 tu'o'ng 69
vao thu'c tier) c6ng viec. Sau do, chia se 9 turo•ng ydri cac ban cling nhOm.
1. Gia tri sau do 3. Sir viec, Gia tri sau do 5. Dao sau 7. Khac
2. Gia tri sau d6 4. Tu,cing lai 6. Y muon, Nhu thu 8. U'u Wen
Hang kV trtpc tuyen de tier) can cac nguOn thong tin b6 sung: crestcomleadership.com
Ban quyen thuOc ve Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPMS/Al2/113]
5
Bai tap
Khai pha "Gia tri Sau do"
Hay thcrc hien theo phan twang den & *rig budec cu the. Neu co ca hei, hay det
ra "cac cau hoi phu trg" va sir dung cac cum tilt, nhu' "xin cho toi biet them" hay "xin
vui long not tiep."
Phan cong hay du,a ra mot y8u au. Vi dq: Yeu cau dei
ng0 nhan vien t6 chtk mot cuOc hop ben ngoai cong ty ye
Nha chi) de xay dcmg del ngu; chi dao dei ng0 nhan vien tien
hanh tham quan van ph6ng lam viec cua khach hang ca
quan tiem nang; phan cong nhan vier) soar) met thkfc dun be
clty&ng han cho quart an tv phuc vu cua doanh nghiep; yeu
cau nhan vien sow met bao cao de xuet ap dung met he
thong quan ly thanh tich hoat deng mai, vv...
Bu'o'c 3 Dat cau hoi: "Con dreu gi khac?" — Theo Diem tin
Chronicle of
Higher Education
D6ng 1(1', tivc tuyen de tiep can cac nguon th6ng tin b6 sung: crestcomleadership.com
Ben quyen thuac ve Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPMS/Al2/1 B]
6
Bai tap
Bpn thtyc skr can gi?
Hay lap mot danh myc cac nhi§m vy ma ben thutmg phan cho nhan vien dm nhen. Sau
khi lap clucyc danh muc 6y, hay xac dinh cac ket qua ma ban can clet cluvc tCy phan viec
hay du' an cluvc phan Gang nhu the. Chun bi chia se Y tudeng nhorn caa mirth.
2. CAC. kfztv
AtA ;a (kir' Ofe
ch 4771,(4,?, ekz,ze
3.
( .17"frit7.
4.
5.
6.
7.
8.
Bang k truc tuyen de tier) can cac nguen th6ng tin 66 sung: crestcomleadership.com
Ban quyen thuOc ye Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPM5/Al2/113]
Bai tap
Tra Idi trven
VO'i danh muc da lap du' c & bai tap triro'c do, hay chpn mot trong nhOng phan
viec ma ban mu6n ap dung a
thcrc hanh k9 nang phan cong mot cach hi8u qua.
Hay tien hanh cac budyc chuan bi can Net de phan cong phan vi8c ey cho mot ban
khac nhap vai nh5n vien cua ban. Khi tien hanh phan cong, hay tu' dat ra cho minh
"cac cau hal thy kien twang lai"Va c6 Ong dung hop phan tra 16i cac cau h6i ey
yeo nOi dung phan cong va hiromg dan. Muc tieu dm ban la truyen dat cho nhan
vien hieu ro nOi dung phan cong va "cac Gia tri Sau do" mot cach hi8u qua.
7E c;e at? (
4- /1145.-e
Bang ky ,trix tuy6n de tip can cac nguen th6ng tin b6 sung: cresteomleadership.com
Ben quyen thucjc ve Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPMS/Al2/1B]
CRESTCOM® The Bullet Proof® Manager
• Ap dung k9 thuat
Tat cau hoi
04 !Dirac de
3.
xac 15p hirgng
thuc hien phu hgp.
• Nang cao kat qua Cac ket qua/tac dOng ma ban than va cong ty cua ban mong dgi (vi du nhu'
thtyc hien thOng tiet kiem chi phi, tang doanh thu, vv...):
qua qua trinh
giao tiep va
ph5n cong rö rang.
Hang 1(9 try,c tuyen de tiep cen cec nguen thOng tin bei sung: crestcomleadership.com
Ban quyen thugc vg Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPM5/Al2/113]
CRESTCOM® The Bullet Proof® Manager
M
• Ap dung k9 thuat
dat cau hoi
04 bu,gc de
3.
xac lap hu,deng
thu,c hien phu hgp.
• Nang cao ket qua Cac ket qua/tac Ong ma ban than va c6ng ty cua ban mong dgi (vi du nhu,
thy,c hien thong tiet ki0m chi phi, tang doanh thu, vv...):
qua qua trinh
giao tiep va
phan c6ng re rang.
Dang kje tnyc tuyen de tiep c¢n cac nguen Meng tin b6 sung: crestcomleadership.com
Ban quyen thuOc ye Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPM5/Al2/1B]
CRESTCOM° The Bullet Proof® Manager
Cong ty Ngay
Nhang kin
y nao khac ma ban mu6n chia se?
Ban co nghi rang nhUng nh5n vier' khac trong citing ty cue ban cOng thu du'oc 10 Ich t1:1
khoe hoc nay khong C6 ❑ Kh6ng
Xem tlep trang sau
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©Copyright, Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A. [PG/BPMS/Evaluationl]
Ban se gidi thieu ai ?
ChOng tOi da chia se n6i dung bai hoc cua thang tru'dc vdi nhOng nh5n vien khac trong c6ng ty,
ph6ng ban hoac d6i nham cua chung t6i. NhOng not dung bai hoc cua thang tru'dic bao
7 co ❑ kheing
❑ co LJ kh6ng
Ket qua:
MI tin rang khoa hoc Bullet Proof °Manager nay ding se có ich cho cac cong ty sau:
Cong ty:
Dia chi:
S6 dign thoai:
Cong ty:
Dia chi:
S6 dign thoai:
COng ty:
Dia chi:
S6 dien thoai:
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©Copyright, Crestcom International, LLC, Greenwood Village (Suburban Denver), Colorado U.S.A.[PG/BPMS/Evaluationl]