John Haumann professional profile pg 1

10603 16th Ave Ct. S #5

Tacoma, WA. 98444
(253)304-5528
johnarthur331@comcast.net

Objective: Operations, Warehousing, or Production Management Position

Available to accept an Operations, Warehouse, or Production Management
position where strong leadership, clear communication, and excellent people
skills generate results, provide quality service, and enhance organizational
success.
Summary of
Qualifications: Over 15 years of Operational Experience
 11 years experience in Shipping and Production
 7 years experience in Supervision and Management
 15 years experience in Customer Service and Sales.
 Proven ability to work effectively, individually and in teams, with people of all
ages, and from diverse cultural, ethnic and educational backgrounds.
 Personal integrity in relationships and a “big picture” vision that encourages
cooperation, understanding and productivity.
 Demonstrated excellence in several fields as the result of reliability,
determination, the ability to learn quickly, and a dedicated focus on team
building.

Education: Tacoma Community College

 Graduate of the Warehouse and Logistics Program with a 96.5% average – 2010
 Certified Logistics Associate – Manufacturing Skill Standards Council – 2010
 Customer Service Certification - 2010
 OSHA Forklift Certification - 2010
Professional
Highlights: Buffelen Woodworking 4yrs
National Sales Coordinator; Frontline Shipping Worker; Laminator Operator
 Stood out as a dependable and energetic worker, quickly mastering a
complicated lamination machine.
 Set production records for the Graveyard Laminator Operator where I was the
Floor Supervisor for a crew of three.
 Advanced to a position in shipping where I exceeded company standards in
loading trucks, rail cars, and containers.
 Utilized good communication and people skills to earn a rarely offered
opportunity to join Buffelen’s 5-member Sales Department, which averaged
$50,000,000 in sales, each year.
 Successfully coordinated pricing and delivery methods to valued customers by
working efficiently and effectively with 13 independent sales representatives,
over 100 distributors nationwide, and Buffelen’s Logistics, Sales, and Production
Departments.
John Haumann professional profile pg. 2

Wake Technologies 3yrs

Assistant Shipping Manager; Warranty Manager; Molder
 Exceeded standards for molding wakeboard cores, earning a promotion to mold
finished wakeboard products.
 Hand-picked by the Shipping Manager for the dual position of Assistant Manager
and Warranty Manager, supervising and mentoring as many as 10 packagers.
 Successfully developed a new packaging procedure for the production of
snowboards and skateboards, with an emphasis on safety.
 Solved damaged goods situations by working closely with UPS and RPS
representatives and drivers.
 Completed international customs paperwork, bills of lading, and UPS and RPS
manifests.
 Operated forklifts, electric and manual pallet jacks, hydraulic and injection
molders, and computerized shipping systems.
The Tacoma News Tribune
5yrs
Circulation District Manager, Customer Service Driver
 Recognized as the most accomplished driver in the Customer Service
Department, able to provide prompt, safe, and professional service to any region
within the overall circulations area.
 Earned a District Manager position, responsible for sales, service, and collections
for an area that included 40 bulk delivery locations, 48 paper routes, and 2400
subscribers.
 Achieved the monthly service goal of under 3 complaints per thousand
subscribers, the first manager of my district to do so in over five years.
 Successfully increased circulation through door-to-door solicitations and by
developing more effective sales teams.
 Acquired expertise in conflict resolution, effective communications, and multi-
tasking.
Five Star Dealerships 2yrs
Certified Sales Representative
 Recognized for outstanding achievement in supporting a culturally diverse
customer base.
 Awarded Salesman of the Month twice.
 Attained and maintained certification to sell all Chrysler, Jeep and Dodge
products by devoting over 100 unpaid man-hours to Chrysler’s on-line education
and continuing education programs
 Personally prepared cars for delivery to insure the best possible customer
experience, followed by thoughtful post-purchase support. Result: Numerous
repeat customers.
Personal
Information: Enjoy reading science and science fiction books, studying the history of ancient
civilizations, walking and hiking, painting, drawing, and playing the piano and
guitar. I am committed to continuous improvement in all areas.