JANICE BOATENG

93 Summers Drive Thorold ON L2V 5A1

Cell Phone: 647-291-1825
House Phone: 416-746-7876
janiceboateng75@yahoo.ca

OBJECTIVE:
To obtain a position that will allow me to utilize my customer service, communication,
and organizational skills to assist people in a fast- place and challenging environment.

HIGHLIGHTS OF QUALIFICATIONS:
● Over a year of extended experience in customer service representative
● Excellent communication and interpersonal skills
● Committed to social and community development,
● Proven ability to meet and exceed customer needs and expectations
● Ability to handle multiple priorities and perform effectively with co-workers
● Canadian Red Cross certificate in Emergency First Aid and CPR

PROFESSIONAL EXPERIENCE:
All Class Beauty Supply North York, ON Sept-Jan.2015
Customer Service/Administration
• Assisted customer with needs
• Schedule appointments
Delight Food North York, ON Mar-Dec.2015
Customer Representative
● Cashier
● Assisted customers in identifying required food and responded to customer’s
inquiries in a respectful and professional manner
● Maintained the working areas neat and organized
Burger King Restaurants Etobicoke, ON Sept.2015-Mar.2016
Customer Representative
 Cashier
 Taking Orders In Drive Through
 Assisted customer with needs
McDonalds Restaurants Etobicoke, ON Jan.2016-Feb.2017
Customer Representative
 Cashier
 Taking Orders In Drive Through
 Assisted customer with needs
Winners Brampton, ON Aug.2017- Present
Customer Representative
 Cashier
 Assisted customer with needs
No frills May.2017-Sept.2017
 Cashier
 Assisted customer with needs

VOLUNTEER ACTIVITES:
Heritage Ghanaian S.D.A. Church North York, ON Jan.2013- Present
Children’s department
● Taught conflict resolution skills to children
● Mentored and advocated for children and programming

Jane Finch Community and Family Centre North York, ON March.2014-

Present
Assistant Facilitator
● Support Youth Worker in organization and facilitation of weekly group sessions for a
group of young women ages 14-20
● Responsible for program planning, shopping, attendance and providing instructions for
workshops and icebreakers

EDUCATION:
Ghana High School Diploma - Barekese Senior High 2010-2013
Toronto, ON High School Diploma -Monsignor Fraser College 2013-2016
Welland, ON Niagara College 2016- Present
REFERENCES AVAILABLE UPON REQUEST