1

A Study of English Usage by Tourists Guide at The Tourist Site

in Luang Prabang city

Phra Thavisack Dhirapunyo (Sayasack)

Student of MA in Humanities

Mahachulalongkornrajavidyalaya University, Ayutthaya, Thailand

E-mail: aiythavisack@gmail.com

Abstract
This research aims at: 1) to study the problem of English communication of
tourist guides in the tourist sites in Luang Prabang city, (2) To develop the skill of
English communication of tourist guides, 3) to recommend the development of
English culture skill in communication of tourist guides at the tourist sites in Luang
Prabang City.
This Quantitative research is selected 30 tourist guides in Luang Prabang
city. Area of research is to focus importance of tourist guide and research method is
followed by using questionnaires from those aforesaid tourist guides. The note as the
tool to collect the information from opinion & Suggestion. The sample group is
consisted of 30 persons, General information about tourists at the tourist sites in
Luang Prabang, Laos. The analysis of personal data, the achievement of development
skills of English usage in communication of the tourist guides at the tourist sites in
Luang Prabang of Laos. To develop speaking skills in English, most of the tourist
guides have been taught the skills at 90.9 percent, followed by the experience of the
development applied to describe the tourist sites. The high level at 90.6 percent gains
experience from the development of skills. The approximate high level is at 84.8
percent. The high level at 78.8 percent, the most in the English language to describe
the tourist sites at a level up to 66.7 percent, the most appropriate time of the
acquisition at the very most, and 66.6 percent are confident in explaining the tourist
sites. 60.7 percent, tourist guides were all satisfied with the proposed acquisition at
the most reaches 94 percent.
In this research, the achievement of developing skills in English
communication of the tourist guides have shown the skill of the average English after
the acquisition of the development of skills in English communication to find at the
first time is (x =67.13, SD. = 15.94) and to find at the second time is (x = 88.37, SD.
=11.12) the statistical significance is at level .001.

Keywords: Buddhism, English communication, Luang Prabang Laos, Tourist Sites

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Introduction
The importance of the cultural communication in the contemporary world
of English, the proliferation of foreign tourists in Luang Phrabang city has been
activated to use English as a common language to communicate; because Luang
Phrabang is the most beautiful and attractive city in ASEAN ranking system of tourist
cities and accepted by the UNESCO. Additionally, the declaration of Luang Phrabang
as a world heritage city is very essentially to study the various cultural fields. This is
the reason why it is seriously lacking studies between the relations between the
importance of English usage and the culturally dimension of Luang Prabang tourist
sites.
Luang Prabang is the best location in the north of Laos People’s democratic
republic. Because It has a very beautiful landscape place attractive tourist such as;
Phusi Mountain, National museum, Xiengthong temple, Visoun temple, Tumting
cave, the waterfall of kuangsi, tatse waterfall. Each of these places has many foreigns
who come to visit and learn about laotain cultural diversity and tradition. It is the
main landmark in Laos PDR because it has a lots of ancient architecture and building
which is attracted the tourist to create the recreational activities in Luang Prabang, for
example, climbing a mountain, natural sightseeing, historical Buddhist places. Luang
Prabang is the most ancestor place of the originality of traditional Buddhism in Laos.
Additionally; it is the city which combines between the modern style of travel and
Buddhist faith. Furthermore, the staff and guide in the tourist sites are the key person
who give and tell about the history of Luang Prabang especially this research focuses
on the capacity of the staff who can use and develop their English under the standard
of the English usage in modern society (Prof. Supachai singyabouth. 2553 B.E), p.20).
In order to evaluate the standard of the staff and guide in the tourist site
who using English as a second language to communicate the importance of Luang
Prabang to the tourist especially the foreigner. It is useful to study how staff and guide
in the tourist sites use English and find the resolution to improve their English or find
the alternative resolution to set the model of studying English for tourist guide in
Luang Prabang; In this research, I will create the instrument to evaluate the English
usage of the staff in accordance with the academic criteria especially in the field of
linguistics or the English for tourist guide. However, in Laos’s people’s democratic
republics, it has a course concerning the person who wants to be a tourist guides in
Laos and take three years for study especially English. This research benefits for this
course vice versa. The assessment of English usage Luangphrabang will affect the
course of learning how to be a tourist guide.

Objectives of the Study

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There are three specific objectives:

1) To study the problem of English communication of tourist guide in the tourist

sites in Luang Prabng city.

2) To develop the skill of English communication of tourists guide at the tourist

sites in Luang Prabang city.
3) To recommend the skill developing of English communication of tourist
guides at the tourist sites in Luang Prabang City

Research Questions
1) The problem of English communication of tourist guide in the tourism at
Luang Prabang city
2) How to develop of skill of English communication of tourist guide in the
tourism at Luang Prabang city

Research Methodology

This study researcher tried to search various information to write thesis on

creditable sources of data such as popular libraries, national library, Thammasat
University, Mahachulalongkornrajavidyalaya University, Chulalongkorn University
etc. Data from documentary research such: as book, text, journal, Newspaper and
other necessary documentary materials and so on as given below:

Population and Sample Groups

The population in this study is people in the tourist sites in Luang Prabang
who can communicate in English for 30 persons and foreign tourists who come to
visit in Luang Prabang suchas: Wat xiengthong, National museum and Phusi
Mountain. The sample groups are people in tourist sites in Luang Prabang for 30
persons who can communicate in English; the measure of the ability to communicate
in English for 30 person’s interview, questionnaire and foreign tourists who visit the
cultural tourism in Luang Prabang. The interesting place is Wat Xiengthong, National
Museum and Phusi Mountain. The foreign tourist can communicate in English.
Determining the number of tourist guide sample groups. Determined accordance with
tourist guides in wat Xiengthong, national museum and Phusi Mountain.
The research will take 3 weeks, as detailed below:
Week 1 carry out the tourist guides at the tourist site at Luang Prabang before
developing knowledge of English. The answer to the foreigners on tourist sites in
Luang Prabang using the structure of the speech described the tourist guide.
Week 2 action by the authorities to conduct the tourist guides at the tourist sites
and evaluated three of the participants to develop skills at first by setting the tourist
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guides at 3 places such as Wat Xiengthong, National museum, Phusi mountain, that
share the property.
Week 3 action to clarify the shortcomings of skills, the tourist guides at the
tourist sites at Laung Prabang. Lao improve defect and action by the authorities to
tourist guide at the tourist site at Luang Prabang. Lao and foreign tourists into the area
then evaluated after acquisition at second Post - test and interview the satisfaction of
foreign tourists who have been briefed by the tourist guide at the tourist site.
Data Analysis Methods
This research undefined variable to determine the actual following:
- Independent variables include: The general status of the tourist guide sample
groups status, gender, age, income, education income and finish tourist guide course.
- The dependent variable includes: the study of English usage by the tourist
guide in the tourist site in Luang Prabang, when data collection is complete
Researcher Complete a questionnaire rating the criteria defined. The data was
analyzed with SPSS 11 for Windows in the average and standard deviation (S.D.) of
each item. For open-ended questions to determine each group's questions and present
their data analysis lectures.
Tools Used in Research
The Research of the study of the English usage of the tourist guides at the
tourist sites in Luang Prabang. The researcher has created a tool used in the research
as below:
Creation Tools in the Research
Creating a research tool for the research was carried out to build up a review of
theoretical concepts. And research related to the study of the English usage by tourist
guides at the tourist sites in Luang Prabang. The measure establishes a question about
the five levels based on the concept of Likert by determining the answer.
1. Theoretical studies and information related to the study of the English usage
by tourist guides at the tourist sites in Luang Prabang, the literature and research that
had been carried out the research.
2. The objective to creating research tools from the advisor.
3. Tool and presents the tool for further research advisor. And experts to check
and update as recommended.
4. Research tools to trial population that looks similar to the sample to conduct
research to determine the coefficient of precision tools.
5. Print the complete questionnaire and put to use to collect data on the sample.
Characteristics of Tools
The characteristics of tool for questionnaire; in this research the research tools
used in the research were given a questionnaire that were developed within the
framework of the research of English usage by tourist guides at the tourist sites in
Luang Prabang. In order to collect data the questionnaire is divided into three
episodes contain.
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Part1 General Information about the survey respondents, the questionnaire

checklist consisted: education status, gender, age, and income and education, finish
tourist guide course.
Part2 Questionnaires about the comments of the foreign visiting places in Luang
Prabang. Questionnaire prepared by the level, which is the answer that the researchers
divided the questions into three development areas.
Part 3 questions are open-ended and the sample groups have commented on the
problems and suggestions about the use of English usage of the tourist guides at the
tourist sites in Luang Prabang.
Monitoring the Quality of Tools
In determining the quality of tools the research was conducted as follows:
1. The suggestion from experts and advisors check the tool of research.
2. To determine the validity questionnaire completed by the present chairman
and advisor.
To consider both the content, and the structure of the format of the
questionnaire a well as the language used and the quality of the tools; by the IOC for
the purposes of item IOC has been used since 0.918.
Reliability
Remove query mend to try out with the tourist guides at the tourist sites in
Luang Prabang for 10 persons to find confidence with the coefficient alpha of
Cornbrash has the confidence of all queries. 0,920 shows the confidence in the good
quality It is suitable for use to collect information. Take a questionnaire that has been
proposed to improve by advisors; for approval and the printing of query is for
completing the research.

The Statistics and Data Presentation

Take the 30 questionnaires and complete answers for being analyzed by
statistics and present the information in the following order.
The Statistics Used to Analyze Data
Data analysis Researcher will use the statistics below:
1. Statistics
1.1 Mean
1.2 Standard Deviation
1) General information about the status of the respondents. Use the frequency
and percentage.
2) The opinions of the respondents of the sample group a statistical analysis of
the mean and standard deviation.
3) The comparison of the tourist guides at the tourist sites in Luang Prabang. By
sex, age, status, education, income and finish tourist guide course, and using the (t-
test) parameters in the two groups. Testing (F-test) with a one-way analysis of
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variance in the variable group of three or more. When found, the difference will
compare the differences in pairs with LSD by statistically significant at the 0.05 level.
4) An open-ended questions that show the problems and suggestions were
analyzed by content analysis technique consisted of context.
Presentation Research Reporting
1. Overview of respondents Presented by the square including the frequency and
percentage.
2. Information on the opinion of the tourist guide at the tourist site in Luang
Prabang. The invaluable Presentation in the form of tables includes average and the
standard deviation.
3. The suggestion from open-ended questions on the Barriers and suggestion on
the English usage by the tourist guide at the tourist site in Luang Prabang substantive
analysis and offered to write an essay.

Research Results
After the research of this case study of A Study of English Usage by Tourists
Guide at The Tourist Site in Luang Prabang city. Objectives of the research there are
three main as stated below: 1) to study the problem of English communication of
tourist guides in the tourist sites in Luang Prabng city, 2) to develop the skill of
English communication of tourist guides at the tourist sites in Luang Prabang city and
3) to recommend the development of English culture skill in communication of tourist
guides at the tourist sites in Luang Prabang City, and after the research can
summarized as follows:
1.To Design, Develop Skills in Using the English Language to Describe the
Tourist sites
From the opinion in evaluation and suggestion of the tourist guide to
develop language skills in English, communications of the tourist guides at the tourist
sites in Luang Prabang, Laos.
The Most of the tourists get knowledge from developing skills guide 96.67
percent, followed by. Usages the experience from developing skills to adapt with
explains about the tourist guide in the high level of the 93.33 percent. Get knowledge
from developing skills The high level of 86.67 percent, Get knowledge from develop
skills in the high level of 83.33 percent, The structure of English help in describing
about the tourist sites a level of up to 76.67 percent, The suitable of the time to
develop skills at the very most, and 73.33 percent, Confidence to describing about the
tourist guides at the very most, by 66.67 percent, The appreciation with developing
skills and suggestion for all the way of developing skills at the most reaches 96.67
percent.

2. The Development of English Speaking Skills on Tourist Sites in Luang

Prabang, Laos.
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The tourist guides at the tourist sites in Luang Prabang, Laos has developed the
lecture in English step by step. Starting to get to know the content, methods of
lecturing and development of scenarios in advance before the tourist group an expert
on the tourist sites. Professionals English after the tourist guides groups all have the
information content that has been developed to review the order described in the
tourist sites truth is Wat Xieng Thong, National Museum, Phu Si Mountain is a
description in front of the sample s and experts. It’s the experience and confidence to
tourist guide.
Tourist guides sample groups will be suggestion by experts in the tourist sites;
while developing skills in a simulation to remedy defects in the final weeks of skills
development. Tourist guide were developing skills in real situations at the tourist
sites. The development of English skills in the tourist sites of this research; as you can
see from the comparison of acquisition after acquisition of the development of skills
in English communication of the tourist guides. To find first time is (x =67.13, SD. =
15.94) and to find second time is (x = 88.37, SD. =11.12) the statistical significance in
level. 001. To conclude that. After the development of the principles structure of the
English-speaking about the tourist site in Luang Prabang, Laos, resulting of the tourist
guides sample group is truly developing and ensuring the result in continuity in the
experience of developing the skills to use in the lecture describes the tourist sites.
3. The Achievement of English language Skills to Communicate with the
Tourist Guides at the Tourist Sites in Luang Prabang, Laos.
The result from all 30 tourist guides all through the development of English
communication skills of the tourist guides at the tourist sites in Luang Prabang, Lao,
describing stories about the tourist site. Evaluated by interviewing the satisfaction of
foreign tourists on Luang Prabang, tourist sites and tourist guides were found in the
following five aspects.
In the case of did you know could anything about Luang Prabang before you
will come to visit Luang Prabang. That Yes, only from tourist guide book. The
number of people accounted for 16 (44.4%) No, I didn’t know anything of the 20
people (55.6%). In the case of did you could know more information about the tourist
guide at the tourist site in Luang Prabang city? That Yes of course, I did. It was
helpful / information of 36 accounted for (100%). In the case of what you think about
the language of the cultural tourism official who gave you the Luang Prabang
information? Very good 13 people were found (36.1%) good 14 people (38.9%).
Fairly / ok 7 people representing (19.4%) Need more practice in pronunciation 2
people are (5.6%). In the case of this your opinion of the overall explanation of the
tourist guides. Excellent for 6 people accounted for (16.7) Very good for 12 people
representing (33.3) Satisfied / good / detailed / friendly for 8 people accounted for
(22.2) Interesting / useful / helpful for 10 people representing (27.8). In the case of
fiction were you with the tourist guide at the tourist site in Luang Prabang, Laos or
not? Excellent 2 people are (5.2%) Very good 22 people representing (61.1%)
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Satisfied / appreciate 12 people representing (33.3%). It is seen that foreign tourists

get all the useful information after hearing a lecture, and are extremely satisfied with
tourist guides to describe about the tourist site in Luang Prabang, Laos.
From the questionnaire and the tourist guides of the tourist guides were to
develop speaking skills in English about the tourist sites in Luang Prabang, Laos
indicated that. Most of the tourists get knowledge from developing skills guide 96.67
percent, followed by. Usages the experience from developing skills to adapt with
explains about the tourist guide in the high level of the 93.33 percent. Get knowledge
from developing skills The high level of 86.67 percent, Get knowledge from
developing skills in the high level of 83.33 percent, The structure of English help in
describe about the tourist sites a level of up to 76.67 percent, The suitable of the time
in developing skills at the very most, and 73.33 percent, Confidence in describe about
the tourist guides at the very most, by 66.67 percent, The appreciation with
developing skills and suggestion all the way of develop skills at the most reaches
96.67 percent. Proposed to developing skills that are useful to increase 33.3 percent,
fill the time in developing skills33.3 percent.
In conclusion, the researcher can say that Skills development and English
speaking of the tourist guides at the tourist sites in Luang Prabang Laos. This research
was conducted in a sample of the tourist guides who can communicate in English.
This is a structural model of spoken English skills to communicate effectively.

Conclusions

This research aims 1) to study problems of English communications of tourist

guides in the tourist sites in Luang Prabang city. 2) To develop the skill of English
communications of tourist guides at the tourist sites in Luang Prabang city. 3) To
recommend the skill of English in communications of the tourist guide at the tourist
site in Luang Prabang city. The samples groups were selected by tourist guides at the
tourist sites in Luang Prabang Laos, 30 persons have been measuring their ability in
English communicate in English, inquiries and interviews in English. And foreign
tourists who visited cultural tourist sites at Luang Prabang in Laos, 36 peoples can
communicate in English. (1) Interview about Knowledge of cultural tourist guides at
the tourist sites in Luang Prabang, Laos. (2) The interview of satisfaction foreigner
about tourist’s tourist sites in Prabang. (Laos) Problem in English usage in
communications of tourist guides of tourist sites in Luang Prabang. (3) The survey
and opinion of researcher for developing skills in communication, of tourist guides at
the tourist sites in LuangPrabang, Laos. (4) To develop skills in communications of
tourist guides at the tourist sites in LuangPrabang, Laos.

Creation of an English-speaking skill is to evaluate opinions and suggestions

of the tourist guides to develop language skills in English, communications in the
tourist sites at Luang Prabang, Laos.
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1. To develop speaking skills in English concerned the tourist sites in Luang

Prabang, Laos. English sentence structure useful in answering questions or explain
with foreign tourists everywhere. 2. The English data is included of three place in the
tourist sites the national museum, Phu Si mountain and Wat Xieng Thong, the
researcher had gathered. Editing skills to develop a comprehensive and useful as
possible for tourist guides in Luang Prabang, Laos, most agree. Most of the tourist
guides have taught the skills of 90.9 percent, followed by the experience of the
development can be applied to describe the cultural tourism. The high level of the
90.6 percent gain experience from the development of skills; the high level of 84.8
percent, the most learned of the acquisition, The high level of 78.8 percent, the most
in the English language to describe the tourist sites at a level of up to 66.7 percent, the
most appropriate time of the acquisition. At the very most, and 66.6 percent are
confident in explaining the tourist site. At the very most, by 60.7 percent, tourist
guides were all satisfied with the proposed acquisition at the most reaches 94 percent.

2. The development of language skills in English communications of tourist

guides has developed skills in English respectively. From the moment of writing,
reading material and lectures at the tourist sites in Luang Prabang, Laos. The
development of skills in English communications of the tourist guides to find at the
first time is (x =67.13, SD. = 15.94) and to find in the second time is (x = 88.37, SD.
=11.12) the statistical significance in level. 001. To conclude that after the acquisition
of the English in communication. The ability to use English language is better and
ensuring for the tourist guide.

Resulted satisfaction from foreign tourists allows local tourism to flourish.

3. Achievement of developing skills in English communications of the tourist

guides at the tourist sites in Luang Prabang.

Achievement of developing skills in English communications of the tourist

guides consists of two parts: a measure of tourist guide sample groups. This Research
has shown the skill of the average English after the acquisition of. The development
of skills in English communication of the tourist guides to find at the first time is (x
=67.13, SD. = 15.94) and to find at the second time is (x = 88.37, SD. =11.12) the
statistical significance in level. 001 and scores of interviews satisfaction of foreign to
the tourists that had been described from the tourist guides for 5 subjects in the
interview as follows.

In the case of did you know could anything about Luang Prabng before you
would come to visit Luang Prabng. That Yes, only from tourist guide book.

The number of people accounted for 16 (44.4%) No, I didn’t know anything of
the 20 people (55.6%).
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In the case of did you could know more information about the tourist guides at
the tourist sites in Luang Prabang city?

That Yes of course, I did. It was helpful / information of 36 accounted for

(100%).

In the case of what you think about the language of the Tourist guides who
gave you the Luang Prabang information? Very good 13 people were found (36.1%)
good 14 people (38.9%).

Fairly / ok 7 people representing (19.4%) Need more practice in pronunciation

2 people are (5.6%).

In the case of this your opinions of the overall explanation of the tourist guide.

Excellent 6 people accounted for (16.7) Very good 12 people representing (33.3)
Satisfied / good / detailed / friendly 8 people accounted for (22.2) Interesting / useful /
helpful 10 people representing (27.8).

In the case of fiction were you with the tourist guides or not? Excellent 2
people are (5.2%) Very good 22 people representing (61.1%) Satisfied / appreciate 12
people representing (33.3%).

In conclusion, one can say that Skills development and English speaking of
the tourist guide at the tourist site in Luang Prabang Laos this research. The
acquisition was conducted in sample a group of tourist guides who can communicate
in English; a structural model of spoken English skills to communicate effectively.

Discussion

From the research found

1. The Findings in the First Issue

The design skills using English language to explain in the tourist sites;
Speaking on the development and creation of a learning experience. As a result, the
average verbal skills in English of the tourists were behind the acquisition of higher
skills, a significant in level, 001 because the tourist guide were given a development
of spoken English with tourist information, a virtual compass to walk all the material
covered in lectures with experts recommend a sentence, The practice of hypothetical
scenarios and real life situations. Thus ensuring the speech; this is consistent with
Varunee Asavabhokhin research, development, training arc use English for
 11

communication of personnel for technical support. University found that training

courses meet the set can apply and test their knowledge and skills before and after the
training of the trainees assume that the scores after training, the higher the score and
before the training, the level of statistical significance. 05.

2. The findings in the second issue. Develop speaking skills in English

about the tourist site in Luang Prabang, Laos.

The tourist guides in Luang Prabang, Laos the study found that the
development of English speaking skills of the tourist sites in this research. As you can
see from the comparison of acquisition after acquisition of the development of skills
in English communication of the tourist guides; to find first time is (x =67.13, SD. =
15.94) and to find second time is (x = 88.37, SD. =11.12) the statistical significance in
level. 001. To conclude that. After the development of the principles of the English-
speaking tour about places in Luang Prabang, Laos, resulting in the tourist guides
sample group is truly develop. And ensuring the tourist guides will result in continuity
in the experience of developing the skills to use in the lecture describes the tourist
sites.

1) The sample groups were developed skills and stories about places to visit in
real life situations and scenarios. In this study, define and describe a situation that is
beneficial to foreign tourists. The accent and way of speaking is different. Build
confidence in speaking. Develop the skills and ability to speak to a more efficient,
respectively, by gate had said Teaching English as second Firstly, teaching skills that
contribute to the understanding and teaching skills. About understanding the correct
pronunciation with native speakers secondly increases the interaction skills. Taught
by the Institute for situations similar to real life events, The students had the
opportunity to speak about their feelings on the situation facing them should say, how
to meet the purpose for which they want to communicate, Brown said, teaching skills,
language instructors should teach with. Speaking at an interaction with the role of
speech of students, to help the students had the opportunity to comment on the
training tactics that learners need to solve communication problems. This is to give
the students experience in analysis, and get feedback on what is happening. What
should rectify the situation by saying that Bialystok has explained that learning a
second language or foreign language? Required Knowledge exam at the school
implicit knowledge is instinctive and adoption and Explicit knowledge is abstract
analysis. The knowledge that people learn Able to say anything about what the
speaker said. The knowledge of these two kinds of Learning in Practice, believes that
knowledge to develop the knowledge around it. Or the knowledge gained from the
development to be learned. And knowledge indirect or learning can be built in two
ways; one is to learn unconsciously the second is to learn from making knowledge
 12

straight into a roundabout with automatic coaching knowledge. There does not need
to be controlled and careful.

2) The tourist guides sample group English in communication to describes the

stories about the cultural tourism , so the attitude towards the English authorities were
in a positive way, so it is essential to feel that English is useful. Are important and
necessary should be valuable to the development of the tourist guide were so eager to
learn, eager to develop empathy real content.

Krashen had said attitude and aptitude, language is related to the achievement
of learners of foreign languages, and Klein had said attitude is important for learning
a second language. If the student has a good attitude towards a second language itself;
the students will be more successful than students who are poor attitude. This is
consistent with the research of the magazine until his family to study the factors that
affect the ability of college students in English. Case Study: Students at Rajabhat
Institute found that only one attitude and responsibility to influence their ability to
pronounce English. From the foregoing, it can be said that.

3 The Findings Point to Three Achievements of English Language Skills

to Communicate in the Tourist Site in Luang Prabang, Laos

The result of all 30 tourist guides through the development of English

communication skills at the tourist sites in Luang Prabang, Laos, describing stories
about the tourist sites, and evaluated by interviewing the satisfaction of foreign
tourists on description of the tourist sites were found in the following five aspects.

In the case of did you know could anything about Luang Prabang before you
will come to visit Luang Prabang. That Yes, only from tourist guide book.

The number of people accounted for 16 (44.4%) No, I didn’t know anything of
the 20 people (55.6%).

In the case of did you could know more information about the tourist guides
at the tourist sites in Luang Prabang city?

That Yes of course, I did. It was helpful / information of 36 accounted for

(100%).

In the case of what you think about the language of the tourist guides who
gave you the Luang PraBang information? Very good 13 people were found (36.1%)
good 14 people (38.9%).

Fairly / ok 7 people representing (19.4%) Need more practice in pronunciation

2 people are (5.6%).
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In the case of this your opinion of the overall explanation of the tourist guides.

Excellent 6 people accounted for (16.7) Very good 12 people representing (33.3)
Satisfied / good / detailed / friendly 8 people accounted for (22.2) Interesting / useful /
helpful 10 people representing (27.8)

In the case of fiction were you with the tourist guides at the tourist sites in
Luang Prabang, Laos or not? Excellent 2 people are (5.2%) Very good 22 people
representing (61.1%) Satisfied / appreciate 12 people representing (33.3%).

The research will take, 3 weeks, as detailed below.

Week 1 carry out the tourist guides at the tourist site at Luang Prabang, Laos
English 30 people before the Pre-test and to develop knowledge of English. The
answer to the foreign on tourist sites in Luang Prabang, Laos, using the structure of
the speech described the tourist sites. The tourist guides sample group the current
database development skills training lecture number using information about the
tourist sites 3 places such: Wat Xieng Thong, national Museum and Phu Si Mountain.

Week 2 action by the authorities to conduct the tourist and evaluated three of
the participants to develop skills at first Post- test by setting the tourist guides at 3
place such: wat xiengthong, national museum, Phusi Mountain, that share the
property.

Week 3 action to clarify the shortcomings of skills; The tourist guides improve
defect and action by the authorities and foreign tourists into the area; Then evaluated
after acquisition at second Post - test, and interview the satisfaction of foreign tourists
who have been briefed by the tourist guides at the tourist sites.

The Nation said that the students take only 7-8 times. Was able to recognize
and remember words better if used by communication. Both of these will help
students get to practice speaking English effectively and helps increase confidence in
speech communication.

The analysis of the findings in the second time above concluded that the
development of English speaking skills to communicate about tourist sites. This
research can lead to the development of English speaking skills to communicate
effectively sights.

The results of the four issues of the poll and the suggestions of cultural
tourism official sample groups to develop skills in speaking about the cultural tourism
in Luang Prabang, Laos indicated that. Most of the tourist guides have been taught the
skills of 90.9 percent, followed by the experience of the development can be applied
to describe the cultural tourism. The high level of the 90.6 percent gain experience
 14

from the development of skills, the high level of 84.8 percent, the most learned of the
acquisition. The high level of 78.8 percent, the most in the English language to
describe the tourist sites at a level of up to 66.7 percent, the most appropriate time of
the acquisition, at the very most, and 66.6 percent are confident in explaining the
tourist sites. At the very most, by 60.7 percent, the tourist guides were all satisfied
with the proposed acquisition at the most reaches 94 percent and provide feedback.
After the development of English speaking skills on tourist site; the following is a
guideline to develop skills useful 33.3 percent want to increase the period of
developing 33.3 should provide for a proposed development plan for the next 33.4 as
credits come Pridi Dilok said that satisfaction. Means to feel like or satisfying the
elements and incentives in various fields and get to meet those needs Show that
develop skills in speaking opportunities. The narration about the tourist sites in Luang
Prabang, Laos is developing speaking skills fully. And build confidence to speak of
tourist guides as well.

Suggestions for Further Research

Research Researchers have suggested below.

The general suggestion

1) Assessment speaking English should have evaluated many. In particular,

there should be a professor of foreign language at least two people to create
interactive simulation marketplace. To develop real skills to speak English with native
English often. The tourist guides will not assertive. I have tried to adapt their behavior
and feel that English is not difficult.

2) Should be encouraged to do research work on developing verbal skills and

communication in English for tourist sites in Luang Prabang, Laos continues.

The suggestion to do next research

1) Should have the skills to speak English in order to communicate to the

students; with the use of simulation techniques and the real space.

2) Test Skills achievement test with the distribution of tourist guides that are
capable of very high, high, medium, and low, to manage the project locally.

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