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Effectiveness of Computer-Based Knowledge For Nurses
Effectiveness of Computer-Based Knowledge For Nurses
Effectiveness of Computer-Based Knowledge For Nurses
ABSTRACT
Purpose: To conduct a baseline assessment of nurses’ perceptions of knowledge, attitude, and skill level
related to evidence-based practice (EBP) and research utilisation; determine the level of organisational
readiness for implementing EBP and research; and examine the effectiveness of a computer-based educa-
tional program on nurses’ perceptions of knowledge, attitude, and skill level related to EBP and research
utilisation.
Design: A descriptive, quasi-experimental design with a one-group, pre-intervention survey, interven-
tion, and post-intervention survey method was used. A convenience sample of 744 nurses working in an
integrated health care system was recruited. The study was conducted from May 2006 through November
2006.
Methods: Data collection instruments were a demographic data questionnaire and the Evidence-Based
Nursing Questionnaire. An education intervention on principles of EBP and research utilisation was
conducted via three computer-based learning modules.
Findings: Statistically significant differences in perceptions of knowledge, attitude, and skill level,
as well as beliefs about organisational readiness were found after nurses participated in the computer-
based education intervention. Although nurses indicated having positive attitudes about using research to
support best nursing practice, gaps in knowledge and skills in retrieving research publications, evaluating
the evidence, and incorporating the evidence into practice remain. Nurses rated their managers, senior
nursing administrators, and staff nurses on their unit higher than hospital managers in supporting changes
to practice based on research.
Conclusions: Nurses in clinical settings need to be able to use research findings and incorporate EBP into
their nursing practice to promote positive patient outcomes. Appropriate organisational infrastructures
are essential for promoting EBP and research utilisation in clinical settings. Diverse and effective methods
are essential in educating and engaging nurses in EBP and research utilisation. Computer-based education
is an effective approach that can be used by nursing leaders in health care organisations to educate and
engage nurses in EBP initiatives and research utilisation.
KEYWORDS evidence-based practice, research utilisation, nurse, knowledge, skill, attitude, education, com-
puters
Worldviews on Evidence-Based Nursing 2008; 5(2):75–84. Copyright © 2008 Sigma Theta Tau International
Patricia Hart, Manager, Clinical Onboarding, Organizational Learning, LeeAnna Eaton, Director, 7 Blue Cardiovascular Progressive Care Unit and 4 West Cardiac Telemetry,
WellStar Kennestone Hospital, Marietta, Georgia. Marlette Buckner, Clinical Nurse Specialist, Acute Care, Beth N. Morrow, Infection Control Coordinator and Core Measures
Specialist, WellStar Douglas Hospital, Douglasville, Georgia. Darcy T. Barrett, Clinical Nurse Specialist, Critical Care, Danielle D. Fraser, Clinical Nurse Specialist, Critical Care,
WellStar Kennestone Hospital, Marietta, Georgia. Dwayne Hooks, Executive Director, Patient Care Services, WellStar Windy Hill Hospital, Marietta, Georgia. Rebecca L. Sharrer,
Strategic Director, Infection Prevention/Employee Health, WellStar Health System, Atlanta, Georgia.
Address correspondence to Patricia Hart, Clinical Onboarding, Organizational Learning, WellStar Health System, 2000 South Park Place, Atlanta, GA 30339;
tricia.hart@wellstar.org
Accepted 4 January 2008
Copyright ©2008 Sigma Theta Tau International
1545-102X/08
Evidence-based practice (EBP) is the process of clinical a negative attitude toward EBP (Hicks 1998; Upton 1999)
decision making by integrating the best research evidence while others suggest they have a positive attitude (Hatcher
with clinical expertise and patient’s values (Sackett et al. & Tranmer 1997; Hundley et al. 2000; Upton & Upton
2000). EBP is continually evolving as new and relevant ev- 2005; McSherry et al. 2006). Some studies show nurses
idence emerges and clinical practice decisions change to with positive attitudes were more likely to use evidence-
promote optimal patient care. EBP is a framework for “an- based research in practice (Hatcher & Tranmer 1997;
swering clinical questions” by evaluating and incorporating Estabrooks et al. 2003; Melnyk et al. 2004). Other re-
the best clinical knowledge related to the patient’s state, searchers have shown that nurses who believe that EBP im-
the clinical setting, and clinical circumstances (Haynes proves patient outcomes provide higher levels of evidence-
et al. 2002). based care (Melnyk et al. 2004).
Evidence-based nursing care is of high priority for
nursing leaders in health care organisations in developed Organisational Readiness
countries. Nurses in clinical settings should use EBP and Inadequate organisational and leadership support and lack
research to sharpen their assessment skills, develop and im- of resources have been identified as barriers that prevent
plement policies and procedures, execute effective nursing implementing EBP (e.g., Melnyk et al. 2004; Bahtsevani
interventions, and develop plans of care to promote posi- et al. 2005; McSherry et al. 2006). Research also shows
tive patient outcomes (Lewis et al. 1998). Educating and that nurses perceive a lack of organisational commitment
engaging nurses in EBP initiatives and research utilisation for EBP, which indicates that organisational infrastructures
can be daunting and costly. The vast number of nurses do not yet have the requisite elements for facilitating the
working in health care organisations presents unique chal- implementation of research into practice. Nurses who per-
lenges in communication and educational initiatives. Nurs- ceive they are supported by administrators and peers are
ing leaders need to develop effective and cost-efficient more likely to engage in research activities and translate
strategies to educate nurses about EBP initiatives and re- research findings into practice (Champion & Leach 1986,
search utilisation to facilitate a culture that promotes the 1989). In contrast, lack of administrator support and re-
use of EBP in clinical settings. sources are barriers to implementation (Cooke & Grant
2002). Nurses also perceive more support from their peers
and managers for implementing research findings into
BACKGROUND
practice than from physicians and other health care pro-
Knowledge and Skills fessionals (Hatcher & Tranmer 1997).
Several reasons have been cited for why nurses do not rou- Computer-based education (CBE) may be an effective
tinely incorporate evidence into their practice. These in- and cost-efficient strategy to educate and engage nurses in
clude a lack of research awareness, lack of technical skills EBP and research utilisation. CBE is defined as an instruc-
in evaluating the quality of the research (Olade 2003; Ger- tional type of program in which a computer is utilised in
rish & Clayton 2004), and lack of knowledge on how to the teaching process to enhance the education of a student
obtain relevant information (Mott et al. 2005; Pravikoff et (Tripathi 1998). CBE has been used to supplement or re-
al. 2005). Disparities also exist between nurses’ perceptions place conventional teaching methods and is an alternative
of their knowledge and skill level toward EBP. In some stud- method to provide information in a uniform and reliable
ies, nurses rated their level of knowledge and skill related manner. Investigators exploring the use of CBE report find-
to EBP as low (Mullem et al. 1999; Melnyk et al. 2004) ings such as reduction in travel costs and personnel time,
while another study indicated that nurses reported higher the capability to deliver the same consistent program, and
levels of EBP knowledge and skill (Upton & Upton 2005). the flexibility to meet rapidly changing needs (Franck &
In addition, higher educational levels (Hatcher & Tranmer Langenkamp 2000; Welton et al. 2000; Janicki & Liegle
1997; Olade 2003) and professional title (Mullem et al. 2001).
1999) were statistically significant in “predicting” higher
levels of knowledge and skill toward the implementation
of EBP. LITERATURE REVIEW
A search was performed in CINAHL, Medline, EBSCO
Attitude host, and Proquest databases for research conducted be-
Researchers cite nurses’ attitudes as one of the most im- tween 1990 and 2006 for studies that indicated the effects
portant factors in implementing EBP (Hicks 1998; Upton of an educational program focused on nurses’ awareness
1999; Hundley et al. 2000; Upton & Upton 2005; McSh- of research and implementation of research. Key search
erry et al. 2006). Some researchers suggest that nurses have terms were education, course, EBP, research utilisation, and
Measurement of Measurement of
Intervention
Dependent Variables Dependent Variables
Knowledge Knowledge
Convenience Attitude CBL Attitude
→ → →
Sample Skill Education Program Skill
Organisational Readiness Organisational Readiness
Figure 1. Research design: One-group, pre-intervention survey, intervention, and post-intervention survey.
TABLE 3
Selected items from pre-intervention survey knowledge, attitude, and skill level N = 744
DISAGREE UNCOMMITTED AGREE MISSING
STATEMENT % (N) % (N) % (N) % (N)
Knowledge subscale 7.4 (55) 38.2 (284) 54.4 (405) 0.0 (0)
1. Understand research statistics in articles 17.7 (132) 35.5 (264) 46.5 (346) 0.3 (2)
2. Understand research language in articles 12.2 (91) 31.9 (237) 55.8 (415) 0.1 (1)
Attitude subscale 0.1 (1) 6.0 (45) 93.9 (698) 0.0 (0)
1. Nursing research is an important way of improving the quality of patient care 1.1 (9) 8.1 (60) 90.5 (673) 0.3 (2)
2. Research does help nurses in their decision-making 3.1 (23) 20.3 (151) 75.8 (564) 0.8 (6)
Skill subscale 5.1 (38) 36.7 (273) 58.2 (433) 0.0 (0)
1. Have the skills necessary to conduct a computerised literature search 13.9 (103) 22.6 (168) 63.4 (472) 0.1 (1)
2. Need more skills in evaluating research before I can use it to change practice 17.9 (133) 22.3 (166) 59.8 (445) 0.0 (0)
TABLE 4
Selected items from pre-intervention survey organisational readiness N = 744
DISAGREE UNCOMMITTED AGREE MISSING
STATEMENT % (N) % (N) % (N) % (N)
Organisational readiness subscale 2.7 (20) 38.2 (284) 59.1 (440) 0.0 (0)
1. This hospital has a climate which encourages staff to 24.6 (183) 29.5 (219) 45.8 (341) 0.1 (1)
pursue new ideas
2. The manager of my unit/department would be supportive 9.8 (73) 32.4 (241) 57.8 (430) 0.0 (0)
if I wanted to change practice on the basis of research
3. Hospital management would support practice based on 37.4 (278) 47.1 (351) 15.1 (112) 0.4 (3)
research even if it was not in keeping with hospital policy
4. RNs in this hospital are encouraged to carry out research 30.5 (227) 47.3 (352) 22.1 (164) 0.1 (1)
5. Nursing staff in my unit will change practice when there is 9.1 (68) 38.9 (289) 51.7 (385) 0.3 (2)
sufficient evidence to support it
6. Senior nurse administrators will support change in 8.6 (64) 38.1 (283) 53.2 (396) 0.1 (1)
practice when there is sufficient evidence to support it
Educational programs that incorporate examples of cur- in an organisation. Strategies to support EBP activities in-
rent practice enhancements based on EBP are opportunities clude using clinical nurse specialists and nurse educators
for nurses to synthesise the process for basing nursing prac- on nursing units, developing committees to ensure that
tice on the best evidence. By revealing the evidence behind policies and practice are evidence based, having an experi-
practice changes and highlighting the processes to incorpo- enced research coordinator on site to consult with nurses
rate and implement changes into clinical practice, nurses to initiate research activities to enhance EBP, and develop-
are given the opportunity to understand and evaluate the ing a collaborative relationship between health care organ-
benefits of best practice initiatives. isations and educational institutions (Melnyk et al. 2004;
Melnyk & Fineout-Overholt 2005). Additionally, incorpo-
Nursing Accountability rating elements into EBP educational programs that specif-
EBP requires that current nursing research is translated into ically indicate and define the organisation’s readiness and
nursing practice and, ultimately, results in positive and im- commitment to support EBP may increase nurses’ percep-
proved patient outcomes. The challenge is how to integrate tions and awareness of the organisation’s readiness to en-
research and knowledge with nursing practice at the bed- gage in EBP and research (Fink et al. 2005; Malloch &
side. Nurses have a professional responsibility and account- Porter-O’Grady 2006).
ability to stay abreast of current research (United Kingdom
Central Council for Nursing, 1992a, 1992b; American
Nurses Association 2004). Upton & Upton (2005) deter- IMPLICATIONS FOR FUTURE RESEARCH
mined that most nurses do not view EBP as an intrusion;
Because this study was conducted in an integrated,
rather, nurses consider it an important element of cur-
community-based health care setting using a convenience
rent nursing practice. Professional responsibility implies
sample, replicating it in a different health care environment
that individual nurses have an obligation to apply current
with a random sample of nurses would be worthwhile. Also,
research findings to daily nursing practice. In addition,
it is recommended that the study be replicated in different
nurses have the responsibility to conduct nursing research
geographic regions or countries so that findings could be
that adds to the body of evidence (Hancock & Easen 2004).
more generalised.
However, even when acquisition of knowledge and expe-
Many nurses find electronic technology intimidating
rience with research exists, one cannot be ensured that
and the data collection tool used for this study was com-
research will be translated into practice. A nurse’s decision
puter based. Replication using a paper data-collection tool
to incorporate evidence-based findings into practice is af-
used alone or in conjunction with computers, would pro-
fected by the nurse’s attitude, knowledge, and skill toward
vide all nurses with a venue in which to participate.
nursing research (Upton & Upton 2005).
A future replication study could include an experimen-
tal group who receives the CBE and a control group who
Organisational Infrastructure does not receive the CBE. This approach would allow for
Nurses need to be aware of the resources within the health comparisons of the two groups to determine the effective-
care organisation that support EBP and research. Knowl- ness of the CBE intervention.
edge, attitude, and skills are critical but ineffective if nurses
do not perceive the organisation is ready to provide sup-
port for EBP initiatives and research. Therefore, appropri-
ate organisational structures and processes are essential in
CONCLUSIONS
promoting EBP and research utilisation in clinical settings. Building a culture in which research is valued and EBP
In the United States, the Nursing Executive Center becomes the norm among nurses and nurse leaders is es-
(2005) recommends that health care leaders examine ex- sential to the progression of nursing practice. Diverse and
isting research and conduct original research with the aim effective methods are essential in educating and engag-
of EBP dissemination and compliance throughout the or- ing nurses in EBP and research utilisation. Findings show
ganisation. Models designed to assist in structuring EBP that nurses need more skills in evaluating research be-
initiatives to close the gap between research and practice fore they can incorporate best evidence into their nursing
include: Advancing Research and Clinical Practice through practice. CBE provides a convenient and flexible medium
Close Collaboration (ARCC) Model, Stetler Model, and for educating nurses working in different departments
Iowa Model (Stetler 2001; Melnyk & Fineout-Overholt and varying shifts. CBE is an effective approach that can
2002; Titler 2002). be employed by nursing leaders to educate and engage
Nurse leaders are challenged with implementation large numbers of nurses in EBP initiatives and research
strategies that support EBP across multiple nursing units utilisation.
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