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3 - Gundry, LK., Welsch, HP. (2001) The Ambitious Entrepreneur High Growth Strategies of Women-Owned Enterprises
3 - Gundry, LK., Welsch, HP. (2001) The Ambitious Entrepreneur High Growth Strategies of Women-Owned Enterprises
ENTREPRENEUR: HIGH
GROWTH STRATEGIES OF
WOMEN-OWNED
ENTERPRISES
LISA K. GUNDRY
DePaul University, Chicago, Illinois
HAROLD P. WELSCH
DePaul University, Chicago, Illinois
During the last two decades, researchers have sought to develop categories
EXECUTIVE of entrepreneurs and their businesses along a variety of dimensions to better
SUMMARY comprehend and analyze the entrepreneurial growth process. Some of this
research has focused on differences related to industrial sectors, firm size,
the geographical region in which a business is located, the use of high-tech-
nology or low-technology, and the life-cycle stage of the firm (i.e., start-up
vs. more mature, formalized companies). Researchers have also considered ways in which entrepreneurs
can be differentiated from small business managers. One of these classifications is based on the entrepre-
neur’s desire to grow the business rapidly. This is the focus of our study.
To date, the media have paid considerable attention to rapidly growing new ventures. However,
still lacking are large-scale research studies guided by theory through which we can expand our knowledge
of the underlying factors supporting ambitious expansion plans. Some research has identified factors that
enhance or reduce the willingness of the entrepreneur to grow the business. Factors include the strategic
origin of the business (i.e., the methods and paths through which the firm was founded); previous experi-
ence of the founder/owner; and the ability of the entrepreneur to set realistic, measurable goals and to
manage conflict effectively.
Our study attempted to identify the strategic paths chosen by entrepreneurs and the relation of those
paths to the growth orientation of the firm. The entrepreneurs sampled in this study are women entrepre-
neurs across a wide range of industrial sectors. Recent reviews of entrepreneurship research have sug-
gested the need for more studies comparing high-growth firms with slower-growth firms to better delineate
their differences in strategic choices and behaviors.
Our study sought to answer the following questions: What characterizes a “high growth-oriented
Address correspondence to Dr. Lisa K. Gundry, DePaul University, Department of Management, 1 East
Jackson Blvd., Chicago, IL 60604; (312) 362-8075; Fax: (312) 362-6973; E-mail: lgundry@wppost.depaul.edu
entrepreneur?” Is this distinction associated with specific strategic intentions, prior experience, equity held
in previous firms, the type of company structure in place, or success factors the entrepreneur perceives
are important to the business? Do “high growth” entrepreneurs show greater entrepreneurial “intensity”
(i.e., commitment to the firm’s success)? Are they willing to “pay the price” for their own and their firm’s
success? (i.e., the “opportunity costs” associated with business success and growth). Other relationships
under investigation included different patterns of financing the business’ start-up and early growth. Do
“high-growth” entrepreneurs use unique sources of funding compared with “lower-growth” entrepreneurs?
Eight hundred thirty-two entrepreneurs responded to a survey in which they were asked to describe
their growth intentions along nineteen strategic dimensions, as well as respond to the foregoing questions.
Some of the strategic activity measures included adding a new product or service, expanding operations,
selling to a new market, and applying for a loan to expand operations. Actual growth rates based on
sales revenues were calculated, and average annualized growth rates of the industrial sectors represented
in the sample were obtained. This study showed that high-growth-oriented entrepreneurs were clearly
different from low-growth-oriented entrepreneurs along several dimensions. The former were much more
likely to select strategies for their firms that permitted greater focus on market expansion and new technol-
ogies, to exhibit greater intensity towards business ownership (“my business is the most important activity
in my life”), and to be willing to incur greater opportunity costs for the success of their firms (“I would
rather own my own business than earn a higher salary while employed by someone else”).
The high-growth–oriented entrepreneurs tended to have a more structured approach to organizing
their businesses, which suggests a more disciplined perception of managing the firm. In summary, results
showed the group of high-growth–oriented entrepreneurs, labeled “ambitious,” as having the following dis-
tinctions: strategic intentions that emphasize market growth and technological change, stronger commit-
ment to the success of the business, greater willingness to sacrifice on behalf of the business, earlier plan-
ning for the growth of the business, utilization of a team-based form of organization design, concern for
reputation and quality, adequate capitalization, strong leadership, and utilization of a wider range of fi-
nancing sources for the expansion of the venture. The purpose in uncovering these differences is to enable
entrepreneurs and researchers to identify more clearly the attributes of rapid-growth ventures and their
founders and to move closer to a field-based model of the entrepreneurial growth process which will help
delineate the alternative paths to venture growth and organizational change. 2001 Elsevier Science Inc.
INTRODUCTION
Throughout the history of entrepreneurship research, there have been many attempts
to categorize entrepreneurs according to a variety of dimensions. These categories have
included industry, size, region, age, capital (labor) intensity, high- or low-technology,
stage of life cycle, gender, personality type, and numerous others. A particular stream
of research has evolved that has attempted to categorize or differentiate small business
owners from “pure” entrepreneurs, i.e., the former who were satisfied with the status
quo versus the latter who desired to grow their businesses more rapidly. The focus of
this research study is on the entrepreneurs whose businesses have exhibited high growth.
We examine the strategic growth intentions, commitment level, opportunity costs, struc-
ture, and success factors that may distinguish these types of ventures from those with
lower growth outcomes. Merz, Weber, and Laetz (1994) noted the chief weakness of
many studies on the entrepreneurial growth phenomena was that they rarely compare
high or rapid-growth firms with low- or no-growth firms. Even though more is known
about high-growth firms, it is unclear whether the observations reported are similar or
different for low-growth firms. The present research attempts to fill this gap.
The theoretical model we develop follows a pattern of growth literature developed
by Davidsson and Wiklund (1999); Wiklund (1998); Davidsson (1989, 1991); Greening,
Barringer, and Macy (1996); Krueger and Carsrud (1993); Ward (1993); Kolveried
THE AMBITIOUS ENTREPENEUR 455
(1992), and Gibb and Davies (1990). The study reported here extends the decision mod-
els to start a business (as chosen by the founder) to the decision to grow the business
by the same entrepreneur or her successors. To date, most of the research attention
has focused on rapidly growing new ventures. However, there is a paucity of theoreti-
cally guided, quantitative, and rigorous literature that discusses the underlying factors
supporting such expansion plans.
RESEARCH PROPOSITIONS
Strategic Intentions of High-Growth and Low-Growth Entrepreneurs
What constitutes an entrepreneur’s willingness to grow? How are growth intentions im-
plemented? What are the next steps that an entrepreneur takes when he or she is moti-
vated to grow the venture? Kim and Mauborgne (1997) found that the difference be-
THE AMBITIOUS ENTREPENEUR 457
tween the high-growth companies and their less successful competitors lay in each
group’s strategy. However, specific strategic choices may not be available to the entre-
preneurial community, nor are they communicated well so that they can be more readily
operationalized. Hoy, McDougall, and Dsouza (1992) noted that research is incomplete
regarding how the strategies of high-growth firms differ from those with slower growth.
Therefore, for the purposes of the present study it was important to identify a pool of
specific strategic intentions along which high-growth and low-growth firms could be
compared. The strategic activities measured in this study are derived from Schumpeter’s
(1954) theory of new combinations associated with enterprise growth. These five charac-
teristics included industrial reorganization, introduction of new methods of production,
opening of new markets, opening of new sources of supply, and the introduction of new
goods. The following hypothesis is proposed.
H1: Entrepreneurs in high-growth firms will exhibit greater strategic growth and
expansion intentions than entrepreneurs in low-growth firms.
to incur these costs while entrepreneurs in slower-growth firms try to reduce them? Spe-
cifically, what sacrifices would a growth-oriented entrepreneur be willing to make in
pursuit of a growth strategy? The following is proposed:
H3: Entrepreneurs in high-growth firms can be differentiated from entrepreneurs
in low-growth firms in their willingness to incur the opportunity costs of their strate-
gic pursuits.
METHOD
Participants
Eight-hundred thirty-two women business owners responded to a survey developed by
the authors in conjunction with the state’s department of commerce and community
affairs. The firms were randomly sampled by industrial sector from Dun’s Marketing
Database. The entrepreneurs who responded represented all industrial classifications,
including: service (35%), wholesale trade (14%), construction (14%), retail trade (9%),
manufacturing (9%), professional service (6%), finance/insurance (3%), transportation
(3%), and agribusiness (1%). Forty-two percent of firms reported annual sales greater
than $1 million; 12% had sales of $500,000 to $1 million; 18% had sales of $250,000 to
$500,000; 20% had sales of $100,000 to $250,000; and 18% had sales less than $100,000
per year. More than 50% of the women entrepreneurs had been established in business
over 10 years; 12% had been in business less than five years. Overall, most entrepreneurs
were age 45 to 54 (33%) and 35 to 44 (31%). Nearly 10% were 25 to 34 years of age,
and 19% were 55 to 64 years of age. Nearly 70% of the sample had at least a post-
secondary education, while 20% had four-year college degrees and 21% had completed
some post-graduate work. The average number of years of experience in the industry
in which the firm operated was 16, and the average number of years of overall business
experience was 18.
Measures
High-Growth and Low-Growth Sample Categorization
In the present study, high-growth-oriented (“ambitious”) entrepreneurs are differenti-
ated from low-growth-oriented (“status quo”) entrepreneurs by actual firm growth rates
as measured by sales growth. The utilization of sales growth as a valid indicator of firm
growth has been well documented in entrepreneurship research (Ginn and Sexton 1989;
Hoy, McDougall, and Dsouza 1992). Feeser (1987) suggested that sales growth be used
for research on the growth strategies of firms because it tends to reflect the inflationary
pressures of the time being studied, is familiar to business executives, and reflects long-
term and short-term changes in the firm and the environment (Hoy, McDougall, and
Dsouza 1992). Similarly, Neiswander and Fulton (1989) found that CEOs measure
growth through firm sales. The industry growth rates for the sample population of firms
was also obtained for this study. As Dsouza (1990) stated, high-growth firms may be
differentiated by selecting those firms whose sales growth exceeds the average growth
rate of their industries. Previous research has established that the growth rate of the
industrial sector to which firms belong can serve as a gauge of the growth rate of particu-
460 L.K. GUNDRY AND H.P. WELSCH
lar firms (Cooney and Bygrave 1994; Wijewardena and Tibbits 1999). Studies have also
utilized a calculation of current sales (Eggers, Leahy, and Churchill 1994) or previous
year’s sales (Ensley and Banks, 1994) to estimate growth rates.
The purpose of the current study is to depict a particular set of strategic intentions
and activities rather than the long-term effects of those strategies occurring over more
than one stage of the growth of these companies. Data collected over a long period of
time could be misleading, as the organizations could presumably be going through more
than one stage of growth during the measured interval. Thus, the growth rates calculated
in this study are a fairly accurate reflection of what the firms experienced at the stage
in their life cycle studied in comparison with what is going on in their industries during
that period of time. Previous research has also compared CEO behaviors within specific
growth phases (Eggers, Leahy, and Mikalachki 1997), further documenting the validity
of this approach.
Variables Assessed
The variables were operationalized as follows.
Strategic Growth and Expansion Intentions were defined as the degree to which
entrepreneurs intend to actively engage in specific strategies to grow and expand their
firms. On the basis of Miles and Snow’s (1978) Typology of Strategy, activities measured
included adding a new product or service, expanding operations, selling to a new market,
and applying for a loan to expand operations. Recently, Pistrui (1999) termed these
series of entrepreneurial behaviors reflecting strategic characteristics “implementable
attributes of planned growth” (IAPG). The IAPG serves to operationalize the Schum-
peterian characteristics described earlier by identifying the specific types of new combi-
nations entrepreneurs tend to pursue. Nineteen strategic intentions were thus measured
in this study.
Entrepreneurial intensity is the degree to which entrepreneurs are willing to exert
maximum motivation and effort towards the success of their venture. The Entrepre-
neurial Intensity (EI) scale was adapted from the Entrepreneurial Profile Questionnaire
(EPQ) , successfully implemented in a variety of research sites in the United States,
Mexico, Russia, Poland, Romania, and Hungary (Pistrui, Liao, and Welsch 1998; Welsch
and Pistrui 1993; Welsch and Roberts 1994). A sample item measuring this construct
is, “my business is the most important activity in my life.” Opportunity Costs were opera-
tionalized as the extent to which entrepreneurs are willing to incur personal and profes-
sional sacrifices for the sake of the venture (i.e., “I would rather own my own business
than pursue another promising career”).
Organizational structure is measured by the configuration selected by entrepre-
neurs to coordinate people and tasks (functional, product/market, team-based, a combi-
nation, or none in place at all). Also measured in this study was the perceived impor-
tance entrepreneurs attached to strategic success factors, such as those cited in research
by Storey (1989) and Hills and Narayana (1989): competent leadership, market/product
focus, hiring technical staff, and attracting financing. Respondents were also asked to
indicate the financing sources they used to start and grow their ventures, including sev-
eral equity and debt sources. Finally, demographic characteristics were measured, in-
cluding sales revenues, industry, years of experience, and the equity the entrepreneurs
held in previous ventures.
THE AMBITIOUS ENTREPENEUR 461
RESULTS
Strategic Growth and Expansion Activities
Growth rates of the firms were statistically computed using sales revenues over a two-
year period. The average annualized growth rate for the population was calculated over
a multi-year period as 5.03%. Examination of the growth rates by industrial sector for
the three largest industrial sectors represented in the sample (i.e., business/professional/
technical service, wholesale/distribution, and construction) showed an average growth
rate of 6%. A tertial split on the entire sample was performed, and the upper and lower
thirds were included for analysis. The “high-growth-oriented” group achieved a growth
rate of 23% or higher, while the “low-growth-oriented” group’s rate was 5% or lower.
The “moderate growth” group (growth rates of 6 to 22%) was dropped from the analysis
to obtain a clearer bifurcation in the sample, so as to better differentiate the high-growth
and low-growth orientations. The growth rate of the firms labelled “high-growth”
greatly exceeded the average annualized industry growth rate.
The differences between the high-growth entrepreneurs and low-growth entrepre-
neurs on the set of nineteen strategic growth intentions (IAPG) is presented in Table 1.
The data were submitted to a factor analysis using principal components extraction and
varimax rotation. This yielded a five factor solution, as indicated through our interpreta-
tion of the scree plot and the eigenvalues greater than 1.0. Factor 1 accounted for 40.2%
of the variance and the remaining four factors accounted for an additional 29%. The
factors are: Market Expansion, Technological Change, Search for Financing, Opera-
tions Planning, and Organizational Development. A multivariate analysis of variance
test was conducted to compare differences between the two groups, and it was highly
significant (overall F ⫽ 33.00, p ⬍ 0.001). These differences illustrate the entrepreneurial
focus placed within these two groups of firms for the next two years. As demonstrated,
the two most highly-rated set of growth actions intended by high-growth-oriented entre-
preneurs were market expansion (mean ⫽ 4.10) and technological change for the firm
(mean⫽3.87), thus supporting Hypothesis 1.
*** p ⬍ 0.001.
a
A multivariate analysis of variance between groups on these factors yielded an overall F of 33.00 (p ⬍ 0.001).
b
Varimax rotation.
sity, 2 ⫽21.68 (p ⬍ 0.001); for Opportunity Costs 2 ⫽ 22.04 (p ⬍ 0.001). The mean
score on the scale for Entrepreneurial Intensity in the high growth group was 4.11; for
the low-growth firms it was 3.70. On the Opportunity Costs scale, the mean for low-
growth firms was 3.60, and for the high-growth firms it was 3.99. Thus, the scores on
entrepreneurial intensity and opportunity costs can successfully predict the high-
growth-orientation or low-growth-orientation of the entrepreneurs sampled. Thus, both
Hypotheses 2 and 3 are supported.
are shown in Table 3. The pattern of response is similar, in terms of which factors were
perceived as more important within each group of entrepreneurs. However, the strength
of response, or emphasis, is significantly different, according to a multivariate analysis of
variance test (overall F ⫽ 4.37, p ⬍ 0.001). Overall, high-growth-oriented entrepreneurs
attached much greater importance to the success factors than did low-growth entrepre-
neurs. Specifically, the four factors perceived by high-growth entrepreneurs as contrib-
uting most strongly toward the growth of their ventures were: the reputation or image/
identity of the business, available cash, product/service focus, and competent leadership.
Thus, Hypothesis 5 is supported.
Note: A multivariate analysis of variance (MANOVA) between groups on these factors yielded an overall F of 4.37
(p ⬍ 0.001).
* p ⬍ 0.05; ** p ⬍ 0.01; *** p ⬍ 0.001.
464 L.K. GUNDRY AND H.P. WELSCH
* p ⬍ 0.05; ** p ⬍ 0.01.
growth entrepreneurs to use the SBA. Personal savings were more likely to be used
at start-up by high-growth entrepreneurs (2⫽6.85, p ⬍ 0.01), and leasing companies
were more likely to be used by this group at start-up (2⫽4.74, p ⬍ 0.05). No differences
were found between the groups on the use of the state’s department of commerce and
community affairs loan program, private equity investors (angel financing), banks, fi-
nance companies, venture capital firms, local/municipal revolving loan programs, and
the Women’s Finance Initiative (a state-based program). Hypothesis 6, that high-growth
firms are likely to utilize a greater variety of financing resources at start-up and growth,
is therefore only partially supported.
by David Birch as gazelles, having an annual growth rate of at least 20%. When the
strategic intentions of high-growth entrepreneurs were compared with those of slower-
growth entrepreneurs, a striking set of differences emerged along all five sets (factors)
of strategic orientations. High-growth–oriented entrepreneurs were significantly more
likely to pursue (in order of importance) market expansion (e.g., adding a new product
or service and expanding advertising and promotion, etc.); technological change (e.g.,
acquiring new equipment and computerizing current operations); search for financing
(e.g., seeking professional advice and applying for loans); operations planning (e.g., ex-
panding current facilities); and organizational development (e.g., off-site training of em-
ployees). Further, our findings suggest that the key strategic success factors perceived
by high-growth–oriented entrepreneurs are the reputation (image) of their firms, a
strong focus on the quality of the product or service, available cash to grow the business,
and effective leadership. While these differences were statistically significant, more re-
search should be done to determine the nature and direction of the strategic success
factors over time. They serve as gauges by which the entrepreneurs can “monitor” their
success in achieving their growth goals. Hoy, McDougall, and Dsouza (1992) stated that
more research is needed to understand how the strategies of high-growth companies
differ from the strategies of firms with slower growth. Merz, Weber, and Laetz (1994)
added that detailed comparative measurement of strategies pursued by small firms is
also needed. Moreover, Davidsson and Wiklund (1999) have underscored the need for
more research to further our understanding of this phenomenon. Our findings thus con-
tribute to the work in this area and suggest some of the strategic distinctions among
these firms.
It was proposed that high-growth entrepreneurs exhibit greater intensity towards
business ownership and would be willing to incur greater opportunity costs. Tests con-
firmed that these two dimensions did in fact discriminate among entrepreneurs on the
basis of actual growth rates. Ambitious entrepreneurs were significantly more moti-
vated to do whatever it takes to grow their enterprises and to make the necessary sacri-
fices to ensure the success of their businesses. This result reveals the nature of entrepre-
466 L.K. GUNDRY AND H.P. WELSCH
neurial motivation at a more established stage in the venture creation process, extending
the work in this area beyond the pre-launch or launch stages (Bhave 1994).
The high-growth entrepreneurs were significantly more willing to incur opportunity
costs associated with venture growth. They desired to own and grow their businesses
despite earning less than they could elsewhere and would readily give up a more promis-
ing career for business ownership. Perhaps these entrepreneurs are more pragmatic than
their overly optimistic counterparts who may “want it all” and believe that opportunity
costs do not influence growth objectives. High-growth entrepreneurs, therefore, would
put aside some of their personal or family goals and incur sacrifices and penalties, pursu-
ing a “delayed gratification” model of behavior because they are committed to the
growth of their ventures. However, neither group in our study perceived owning their
business as more important than spending time with their families. This finding is intri-
guing and may be attributable to the sample, in this case women entrepreneurs. Previous
research has suggested that women business owners often founded their businesses to
better balance (or control) their time spent on work and family (Starr and Yudkin 1996
and others). Even though we might expect high-growth–oriented entrepreneurs to de-
sire to harvest their businesses eventually, this study did not show such a goal. Perhaps
the psychological investment in and commitment to the business demonstrated by these
women entrepreneurs preclude their intention to harvest the business in the foreseeable
future. Recent findings from a qualitative study by Cliff (1998) suggest that women en-
trepreneurs prefer a managed approach to business growth, rather than following more
risky growth strategies. However, our study discloses that some women entrepreneurs
deliberately select high-growth–oriented strategies. This supports our assertion that dif-
THE AMBITIOUS ENTREPENEUR 467
ferences among women entrepreneurs are of research interest and that future studies
should further examine variables across categories (strategic or other) of women-
owned businesses.
The high-growth–oriented entrepreneurs also tended to have a more structured
organization, suggesting a more disciplined approach to management. Although both
groups utilized functional structures (as is common in smaller organizations), the “ambi-
tious” entrepreneurs were nearly twice as likely to use team-based structures, which
can better position their firms to respond rapidly to changes in the external environment.
This finding lends support to Gilmore and Kazanjian’s (1989) position that to achieve
and maintain high growth, a structured decision-making approach to team building
would permit information sharing and delegation. Nearly 35% of low-growth entrepre-
neurs utilized no design at all, suggesting that these business owners, and possibly their
employees as well, may be called on to perform “hat tricks” in carrying out a wide variety
of unassigned tasks with little coordination among them. While this highly informal ap-
proach to organization design is likely to be found in fledgling firms in the early stages
of business evolution, it is ineffective for more established firms engaged in expansion.
Entrepreneurial and organizational characteristics of the firms studied suggest that
the individuals in the high-growth group had less experience in the industry in which
their firm operated, and fewer years of overall business experience. Although the aver-
age years of experience (14) was substantial, the “ambitious” entrepreneurs tended to
plan for growth earlier in the life of their businesses. They also tended to have held
equity in more firms than did the low-growth entrepreneurs. This suggests that “ambi-
tious” entrepreneurs engaged in greater scanning of the environment, such as opportu-
nity recognition behaviors.
States, it would be interesting to expand the research in this area to include cross-cultural
comparisons of entrepreneurial growth strategies and intentions.
This research has attempted to highlight some of the differences that exist between
“ambitious” and “less ambitious” entrepreneurs. Uncovering these relationships allows
researchers to discern more clearly the influence of strategic growth intentions in the
entrepreneurial process and to observe the underlying attributes of entrepreneurs and
the strategic actions they select that permit venture growth and organizational change.
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