Mission

 To understand the difference between core and non-core activities of a

company.
 Understanding the concept of all domains of BPO industry.
 Why, When and How to Outsource.
 Effective and Efficient Business Management Process.
 Developing the communication skills.
 Knowledge on ITES-BPO.

Vision

 Transformation of BPO to BPM.

 Exposure to industry practices and domain knowledge.

CAREER OPPORTUNITIES IN THE BPO INDUSTRY

 Voice Process (Inbound and Outbound)

 Semi Voice Process or Back Office Support
 Medical Transcription
 Medical Billing
 Data Entry
 E-Mail Support
 Knowledge Process Outsourcing
 Recruitment Process Outsourcing
 Education Process Outsourcing
 Legal Process Outsourcing
 Technical Writing
 Content Writing
 Web Designing