Dear Sir,

The following has been handed over to Madhuranjan Tiwari

Regards
Chiranji Lal

Dear Sir,

As discussed with you, 12th Dec 16 will be my last day at C&W.

Kindly advise to whom should I handover my responsibilities of technical operation of Mall of India.

Regards
Chiranji Lal

Dear Suryanshu,

Please refer MOM for the meeting held on 15th Nov 2016 at DLF Mall of India, Noida:
Attendees:
Mr. Atul Bhatia, Head of Operations (MOIN)
Mr. Chiranji Lal, Technical Manag
Mr. Shyam Singh, Assist. Manager (Tech)
Mr. Suryanshu (Cummins)
Mr. Jeeva (Cummins)

SL OBSERVATION RESPONSIBILITY TENTATIVE DATE OF STATUS

NO CLOSURE (Open/Closed)
1 Blow by problem of DG#2: Cummins 1) Cummins to share Open
action plan to reach to
root cause within three
days.
2) Update from
Cummins to be
received on daily basis
2 Water leakage from Heat Cummins Cummins to start its Open
Exchangers rectification by 19th
Nov 16.
3 DG Cladding Issue Cummins Cummins will discuss Open
with their senior
management and let us
know by Nov end.
4 Alternator nut bolt broken of Cummins 1) Cummins will close Open
DG#4 this issue by 19th Nov
2) Reverse power issue
will be checked jointly
with Advance team,
Shiva Engg Team and
 Cummins after all DGs
are operational
5 Coolant replacement of all DG C&W and C&W to issue PO for Open
sets Cummins the same and Cummins
will replace this coolant
within two weeks.
6 Cleaning of Heat exchangers Cummins C&W to issue PO for Open
the same and Cummins
will carry out cleaning
7 Alignment of DG sets Cummins Cummins will do Open
alignment of all DG sets
8 DG Battery replacement C&W and C&W to issue PO for Open
Cummins the same

Regards
Shyam

Dear Mr. Chandra,

Our team has planned to carry out PPM of section-8 of main LT panel tomorrow (17th Nov).
This section will be required to keep in shut down from 12 AM to 6 AM (night).
During this maintenance, anchor tenant ‘SKI India’ will be affected.
Kindly inform tenant ‘SKI India’ and advise.

Regards
Chiranji Lal

Dear Sir,

DEC Manpower status, whatsapp group at MOIN & Transformer-3 transportation activities list are
attached herewith.

Following are the points for meeting with DEC facility team:

1) Shortage of manpower. Out of 169 staff, 15 are short.

2) Salary for the DEC staff is supposed to be disbursed by 7th of every month. However, for the last two
months, it was disbursed after 15th of the month. Staff complaints and getting disturbed. It has been
repeatedly told to DEC to improve verbal and through mails. No improvement as yet.
3) Improvement in shift timing of DEC staff as discussed in the meeting.
4) 10% of DEC staff has not received Uniform & safety shoes
5) Grooming of staff
Regards
Chiranji Lal

REPORTS DETAILS (TECHNICAL)

SL Report Description Frequency Recipient

NO
1 Daily Consumption Report Daily Ashok Ruhil, Devesh
Gupta, Ramesh Chandra,
2 MIS Report Daily Arun Khanna, Sonu Gulia,
3 High End equipment status Daily Gaurav Chauhan, Atul
4 MOIN Engineering Manpower Daily Bhatia and All
AM/DM/Engineers
5 Night shift activity Daily
6 Electrical consumption report Monthly
7 HVAC, Water & PNG consumption report Monthly
8 DG generation, Diesel consumption and balance Monthly
on end of month & DG auxiliary consumption
report (Energy center report) Atul Bhatia, Ashok Ruhil,
9 Highest & lowest load for the month Monthly Devesh Gupta, Ramesh
10 PF for the month Monthly Chandra, Arun Khanna

11 PPM completion report Monthly

12 Three highest & lowest temperature of Shops & Monthly
common area
13 Total Grid failure time Monthly
14 High side break down report Monthly

15 STP Report Monthly

16 Tech. Manpower Provisioning Monthly Pramod Pant (c&w)

17 EHS Dashboard Monthly C&W EHS Manager
(Central Team)
18 EHS Statistics for the month Monthly
19 Compliance Report Monthly Sonia (PA to Account dir)
20 QCC Quarterly Arun Khanna

Dear Ajay,
Below given is the deductions based on Service Level Agreement (SLA) for the month of Sep 2016:

1. Deductions as per Annexure-XI of Agreement:

Approved Manpower: 169
Total Man-days to be provided in Sep 2016: 5070
Actual Man-day provided in Sep 16: 4139
Shortage of Man-days: 931
Shortage in %: 18%
Scale of deduction as per Sr. no. 8 of annexure-XI: 5% of total bill value for shortage above 15%
So deducted amount will be: Rs. 108231/- (15% of Rs. 2164636/- total bill value)

2. Deductions as per Annexure-X of Agreement:

SLA rating for Sep 2016: 81%

Scale of deduction as per Level-3 of annexure-X: 10% of total Management fees
So deducted amount will be: Rs. 15654/- (10% of Rs. 156546/- Management fees)

Total Amount deducted amount will be: Rs. 123885/-

Kindly acknowledge.

Regards
Chiranji Lal

Please look into the above points.

Failing to which management will be left with no option other than to look for alternate solution.

De-watering Pump Details:

Make: Kirloskar Make Non Clog Self Priming Pump Model SP 4L in CI-casing
CI-Impeller, Gland Packing, C40-Shaft & Size 100 x 100 mm duly coupled Diesel Engine Model TAF II,
Handle start, 13.3 BHP
Capacity: 51 M3 / hr
Discharge Head: 25 Mtr
Capacity: RPM: 1500
Fitted on MS fabricated solid wheel movable trolley

Dear Munendra, (Massimo Dutti Water leakage issue)

On 24th Sep in the afternoon, there was a complaint of water leakage in Massimo Dutti (fit out shop).
It was so aggravated that tenant’s representative had to ask help from Mall head.
Why did it happen so?
What action did you take after you came to know about the complaint?
Please justify.
Regards

Dear Rajnish, (not being sent)

Refer MOM for the meeting held on 21st Sep 2016 at DLF Mall of India, Noida.

SL OBSERVATION RESPONSIBILITY TENTATIVE DATE OF STATUS

NO CLOSURE (Open/Closed)
1 Presently, untrained manpower Millennium 15-Oct-16 Open
is deputed to operate STP plant.
Trained STP Supervisor and
Operators to be deputed.
2 Manpower requirement as per Millennium 15-Oct-16 Open
agreement is not fulfilled. Need
to fulfill.
3 Improvement in STP Operation Millennium 15-Oct-16 Open
in terms of Equipment
maintenance, plant operation,
Safety, Logbook Record
maintenance Quality
manpower, discipline &
grooming should be visible

Please look into the above points.

Failing to which management will be left with no option other than to look for alternate solution.

Regards
Chiranji Lal

Dear Ajay,

On 24th Sep, manpower deployed at MOIN site by DEC had gathered in front of C&W office.
That came to our notice late evening through your staff.
Gathering was for bringing their grievances in notice regarding deducted amount of their salaries they
got last month.
Same thing had been intimated to you several times and got assurance from your end for its closure.
However, it is still pending.
Please close the issue on priority and update.

Regards
Chiranji Lal

Regards
Chiranji Lal

Dear Lalit / Muninder,

As discussed in the sunrise meeting, inverters does not come online whenever there is changeover from
Transformers to DG. However, it is OK in case of vice-versa (changeover from DG to transformers).
Please coordinate with the concerned vendor (Luminous) and get it rectified ASAP.

Regards
Chiranji lal

Dear Rajnish,

On 18th Sep, two of your operators found smoking inside STP plant at tank area.
This is a very serious concern.
Repeatedly, STP operators are indulging in undisciplined activities.
Please take necessary action and update.
Also, please sensitize your team about hazards and risk inside STP.

Regards
Chiranji Lal

Sleeping of operators during duty hours is not the first time.

Repercussion are evident.
STP water generation in the last four day is very low i.e. 131 KL, 160KL, 100KL & 300KL respectively.
It indicates that your team is not taking proper care of STP operation.
Take today’s case:
STP Equalization tank no. 1 got overflown.
After investigation with your team, it was found that A-shift operator Rahul did not handover to B-shift
operator and left site.
Moreover, site STP supervisor was not available today.
STP operators are replaced frequently without safety induction even with no information to our
Engineers.
In view of the above, please visit site tomorrow to review STP operation ‘s observations.

Regards
Chiranji Lal
Dear Sir,

This is with regard to the water leakage in ST-7 fire corridor at lower ground.
Water is dripping from HVAC shaft no. 14. Our team has tried to resolve it, however, could not succeed.
This is because HVAC line (6”) is not insulated at some places vertically and condensation chilled water
has even spoiled insulation at LG ST-7 corridor (Besides Store 99).
This is left out work of projects.
Kindly help us to resolve it.

Regard

Chiranji Lal
Dear Rajnish,

Sleeping of operators during duty hours is not the first time.

Repercussion are evident.
STP water generation in the last four day is very low i.e. 131 KL, 160KL, 100KL & 300KL respectively.
It indicates that your team is not taking proper care of STP operation.
Take today’s case:
STP Equalization tank no. 1 got overflown.
After investigation with your team, it was found that A-shift operator Rahul did not handover to B-shift
operator and left site.
Moreover, site STP supervisor was not available today.
STP operators are replaced frequently without safety induction even with no information to our
Engineers.
In view of the above, please visit site tomorrow to review STP operation ‘s observations.

Regards
Chiranji Lal

Dear Shiv,

Please find below the observations in Chiller no. 6 :

CHILLER

1) Balancing valve insulation pending.

2) Insulation of Inlet & outlet flange of chilled water line pending.
3) Return line star bond insulation pending.
4) Chilled water line motorized valve handle missing.
5) Water Flow switch connection pending at panel side.
6) Condenser line having 25 mm drain valve instead of 32 mm size.

PRIMARY PUMP

7) Pump’s insulation pending.

8) Rubber bellow flange insulation pending.
9) Drain line handle missing.
10) Lifting hook missing
11) Motor-Pump’s base plate need to be painted.

CONDENSER PUMP

12) Condenser pump’s motor is jammed.

13) GI wire used for Earthing of Condenser motor in place of GI strip.
14) Condenser’s pump coolant pipe not installed.
15) Inlet & outlet condenser line to be painted.
16) Motor Pump’s base plate need to be painted
 17) Motor connection box rusted.
18) Dressing of cables from panel to Pumps using cable tie in place of GI wire.

Regards
Chiranji Lal
Dear Mr. Sirohi,

As discussed with you, at our site MLCP-Baba Kharag Singh Marg, We are
facing intermittent problem in our LT panel as given below:

1) Whenever any one of the DG is running & is on load, its

incomer ACB (at LT panel) trips momentarily and regains again
automatically within less than 30 sec.
2) When DG no. 2 (1010 KVA) is running and on load>> In this
case, whenever DG is taken off load, the DG trips and shows
earth fault at LT panel.

Please quote your charges for the above service ASAP.

Thanks and Regards

Chiranji Lal
Building Manager
DLF MLCP (BKSM & SNM)
Cushman & Wakefield PMSI Pvt Ltd
M+91 9717533219

Dear All,

Please find the attached C&W DLF site audit scheduled, please noted the compliance
audit for Delhi & Gurgaon is started on 12 Sep 2013 to . You are requested to inform to
all our business partner(Only Man Power Vendor) as mentioned below to attend the
audit along with complete compliance documents (as per attached checklist) at all
DLF sites without fail.

This audit is specific for said vendors and documents will be checked for the month of
April, May, June, & July, 2013 for All DLF Sites . Please send this mail to vendors and
take the confirmation from him and confirm me.
 Please understand this is required to comply and with adhere as per the statutory
obligations, So absenteeism would not be expected and strict action will be
taken if vendor will not attend the audit as per the audit scheduled.

Also inform to Vendors to carry below mentioned documents

1. Revised/updated documents as per last audit observation

2. Labour License
3. PF ECR file (with highlighting the employees name)
4. ESI History contribution file (with highlighting the employees name)
5. Form D under Equal remuneration Act
Dear Mr. Sanjay / Mr. Chandan,
It is been observed that STP plants at both the sites are not being
maintained well. Earlier, in the month of August, STP water (inlet
& outlet) was tested weekly for a month by FICCI lab and we have
not got the parameters within limit. And now, even after a month,
there is not much improvement seen.

It is found that operators are not maintaining proper water flow

and air flow rate to aeration tank, proper backwash procedure is
not followed, correct ratio of salt & water for charging resin is not
maintained. Above all, your operators are not being trained and
monitored regularly at your end.

Please note that we need to maintain STP parameters as per

DPCC norms. In this regard, no deviation is expected.

In view of the above, you are advised to have a close monitoring

of the plants with immediate effect to avoid any embarrassing
situation.

Thanks and Regards

Chiranji Lal
Building Manager
DLF MLCP (BKSM & SNM)
Cushman & Wakefield PMSI Pvt Ltd
M+91 9717533219

Dear Mr. Neeraj,

With reference to yesterday’s incident of police case against four

of your housekeeping staff at SNM site, please provide suitable
relief of all four H/K boys with immediate effect.

In view of the above, you are advised to educate your site staff to
behave in good manner and to be in discipline to avoid such
embarrassing situation in future.

Thanks and Regards

Chiranji Lal
Building Manager
DLF MLCP (BKSM & SNM)
Cushman & Wakefield PMSI Pvt Ltd
M+91 9717533219