Dear client,

Congratulations on the recent successful completion of your Planning for Canada orientation in your country
recently. This is Muna Jama, your Canadian online counselor from COSTI Immigrant Services, one of the Planning
for Canada focal point partners in Ontario, Canada. I will be able to provide information, referral and counseling
service to help you get ready for your new life in Canada prior to your landing.
Below are some examples of the information I can provide.
 General housing and transportation options
 Healthcare and health insurance
 Labor market and employment assistance programs such as COSTI Employment-Online Services
 Licensing bodies for regulated professions, professional associations and sector councils
 Child care service and Ontario’s education system
 Government identifications and benefits such as driver’s license and child tax benefit
 Connections to newcomer services and O2O Orientation to Ontario
 Language assessment and training programs
 Skills training programs such as; computer, accounting and workplace communication
 Career bridging and mentoring programs
 Credential assessment service, translation and interpretation services

Immigrating to Canada is an exciting opportunity but also a great challenge. As your Planning for Canada advisor
I am here to help guide and support your transition. Below is a list of steps that I strongly encourage you to follow
in order to quicken your readiness and transition to Canada.
 Provide your temporary address once you have chosen which neighborhood in a city or town to stay after
landing. This is so that I can further connect you with newcomer services and employment services and
programs that are close to where you will live; and best suit your needs
 Research and contact advisors with queries including preparing financially, choosing a city or town,
learning what goods and documents you can bring to Canada, learning English and French, preparing to
work, and getting to know Canada
 Follow your Planning for Canada MAP
 As your virtual advisor, I will not see you in person upon landing as this is pre-departure online service
COSTI Immigrant Services is a community-based multicultural agency and a social service leader in meeting the
needs of a diverse society for over 60 years, operating from 17 locations in Ontario. Upon your arrival, we will be
able to provide additional services for you and your family regarding employment, education, and newcomer
programs. Please browse our website www.costi.org for more information. COSTI is a proud Planning for Canada
partner and we will look forward to assisting you with a smooth transition and integration in your Canadian life.
Best of luck in your endeavors,
Sincerely,

Muna Jama
Online General Counselor │Planning For Canada Advisor
COSTI Immigrant Services│Covering Ontario
FPP@costi.org

Video: Pre-arrival employment and settlement services in Ontario