Problem 20.

Arrival rate 7 per day 0.2916666667

Work time 80 minutes 1.3333333333
Service rate 18 per day 0.75
1.3333333333 18

Average server utilization 0.3888888889 0.3888888889

Average number of customers in the queue (Lq) 0.2474747475 2.474747E-01
Average number of customers in the system (L) 0.6363636364 0.6363636364
Average waiting time in the queue (Wq) 0.0353535354 days 0.8484848485
Average waiting time in the system (W) 0.0909090909 days 2.1818181818

Probability there is 0 units in the system(P0) 0.611111

Probability of n units in system
0 0.6111111111
1 0.2376542778
2 0.092421108
3 0.035941542
4 0.0139772663
5 0.0054356036
6 0.0021138458
7 0.0008220512
8 0.0003196866
9 0.0001243226
10 4.834766E-05
11 1.880187E-05
12 7.311837E-06
13 2.843492E-06
14 1.105803E-06
15 0.00000043
16 1.672356E-07
17 0.000000065
18 2.52918E-08
19 9.8357E-09
20 3.82499E-09
customers/hour
hours
customers/hour
customers/day

hours
hours