Professional Documents
Culture Documents
Daftar Pustaka
Daftar Pustaka
Daftar Pustaka
Barnes, S., & Vidgen, R. 2003. Measuring Web Site Quality Improvements: A Case
Study of the Forum on Strategic Management Knowledge
Exchange. Industrial Management & Data Systems.
Budi, Risyad Fauziansyah. 2013. Pengaruh Kualitas Web Terhadap Tingkat Kepuasan
Pengguna Google Scholar (Studi pada Mahasiswa Unair Sebagai Penunjang
Kegiatan Akademis). Jurnal Universitas Airlangga 2, 1: 1-20.
Catana, Alexandru, Doina Catana, dan Constantinescu, Anca Dobra. 2007. Assesment
of Romanian Hospital’s E-image: A Marketing Perspective.1st International
Conference on Advancements of Medicine and Health Care through
Technology, 145-150.
Huizingh, Eelko K.R.E. 2000. The Content and Design of Web Sites: An Empirical
Study. Information and Management 37, 123-134.
Jayanti, Anis Dwi. (2013, Mei 9) Membuat Form Melalui Google Docs. Retrieved
from ilmukomputer.org: http://ilmukomputer.org/2013/05/19/membuat-
form-melalui-google-docs/.
Lian, Allen J.W., Shian, Liao Min., and Ting, Kuo Jiun. 2005. Relationship between
Web service quality and user satisfaction with hospital online register
system. Healthcare Management, 1-7
69
70
Otto, James. R., Najdawi, Mohammad. K., & Caron, Karen. M. 2000. Web-user
Satisfaction: An Exploratory Study. Journal of end user computing 12, 4: 3-
10.
Priyatno, Duwi. 2009. 5 Jam Belajar olah data dengan SPSS 17. Yogyakarta : Andi.
Priyatno, Duwi. 2010. SPSS Untuk Analisis Korelasi, Regresi, dan Multivariate.
Yogyakarta: Penerbit Gava Media.
Sekaran, Uma. 1992. Research Methods For Business: A Skill Building Approach,
Second Edition, New York: John Willey & Sons, Inc.
Tjiptono, Fandy & Chandra, Gregorius. 2005. Service, Quality & Satisfaction.
Yogyakarta: Andi Offset.