This document is a quality performance dashboard for PT. Tirta Sukses Perkasa that tracks key performance indicators for their quality department from January to December 2016. It tracks metrics such as customer complaints, recall occurrences, internal audit scores for food safety and production systems, quality issues, and product loss percentages. The dashboard provides the target percentages and monthly values to monitor progress on quality goals.
This document is a quality performance dashboard for PT. Tirta Sukses Perkasa that tracks key performance indicators for their quality department from January to December 2016. It tracks metrics such as customer complaints, recall occurrences, internal audit scores for food safety and production systems, quality issues, and product loss percentages. The dashboard provides the target percentages and monthly values to monitor progress on quality goals.
This document is a quality performance dashboard for PT. Tirta Sukses Perkasa that tracks key performance indicators for their quality department from January to December 2016. It tracks metrics such as customer complaints, recall occurrences, internal audit scores for food safety and production systems, quality issues, and product loss percentages. The dashboard provides the target percentages and monthly values to monitor progress on quality goals.
Key Performance Indicator : Ponti Dept Key Performance Indicator Bobot (%) Jan Feb QUALITY Number of Customer Complaint Critical 10% 0 0 Number of Customer Complaint Major 5% 0 0 Occurrence Rate 10% 0 0 Number of Recall 10% 0 0 Internal Audit Score Food Safety 15% 77.40% 82.6% System by Asahi Checklist (%) Internal Audit Score for Production Risk System by Asahi Checklist (KPI 15% 50.2% 45.0% New 2016) Internal Audit ISO Score 10% 100% 100% Quality Internal Trouble 10% 0% 1.0% FG Losses ( % ) 10% 0% 0.0% % Slime Ratio after 1 month 5% 0.46% 0.2% production (CUP) % Slime Ratio after 1 month 5% 0.00% 0.000% production (Bottle) UKSES PERKASA QUALITY DASHBOARD 2016 erformance Indicator : Pontianak Plant March April May June July Aug Sept Oct Nov 0 0 0 0 0 0 0 0 88.60% 84.70%