Professional Documents
Culture Documents
WRL Objectives
WRL Objectives
NB: The external supervisor should indicate those areas a student would gain exposure in
their organization.
1. Helpdesk
User support
Report generation
2. Hardware
Identification of major hardware components
Assembling and disassembling of hardware components
Troubleshooting
PC (and Laptop) Maintenance and Repair
Safety Precautions
User Support
3. Software
Identification of and familiarization with different programming languages
Software installations and maintenance
Systems Administration
Requirements gathering and analysis
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System analysis and design
Software Development and Documentation
User Support
User Training
4. Database Administration
Database Design and Development
Database Maintenance and Administration
System database and SQL server environment
Database security strategies and backup plans
Database Queries
Report generation from SQL server
User Support
5. Telecommunications
Programming Communication Equipment and Devices
Computer Interfacing
Troubleshooting and Maintenance
User Support
7. Networking
Network operating system installations and maintenance
Network planning, troubleshooting, utilities and tools
Fixed Network Configuration and Administration
Wireless Network Configuration and Administration
Wireless access point installation and maintenance
Wi-Fi network troubleshooting
VOIP administration
Cabling
Access control system administration
LAN and WAN monitoring and troubleshooting
Anti-virus administration
Server Administration
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Security Procedures
General Network Maintenance
User support
8. ERP Administration
Troubleshooting
Report generation
9. Linux/Unix Administration
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System documentation
2. Problem(s) identified
3. System requirements
6. Justification
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