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Digital and Social

Media Marketing

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Digital Marketing ≠ Search
Engine
Optimisation

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Digital Marketing is a Moving
target

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Evolution of the
Internet

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The Internet Story

Sputnik
1957

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The Internet Story

Massachusetts Institute
of Technology’s (MIT)
Lincoln Lab with a US Air Force computer in
California.

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The Internet Story

“LO” GIN

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The Internet Story

By 1971, 15 US institutions were connected


to ARPANET, and by 1974 the number had grown to 46 and had
spread to include overseas nodes in Hawaii, Norway and London.

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The Internet Story

Ray Tomlinson

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The Internet Story

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The Internet Story -1997 -
1999
 E-Business becomes a major economic force
 NASDAQ hits 5,000
 Venture capital in abundance
 Focus on new economy, new business models, growth
potential
 no attention to traditional fundamentals
 bricks and mortar viewed as liability
 Traditional businesses shake in their boots at the
threat of new non-traditional nimble bold competitors
 Dot.Com start-ups in every field
 Dot.Com multi-millionaires made over night

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The Internet Story -2000

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The Internet Story

 Internet never stopped growing


 the number of websites online and,
 the number of people with internet
access.

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Most important
conclusion
The Internet is a medium
So is a mobile network !
The fundamentals of marketing
remain the same

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Internet medium as a
channel
1. Integrated Marketing Communication

2. Distribution
 This would be part of your
ecommerce course

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Internet marketing
Applications

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1. Advertising medium

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2. Direct-response medium

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3. Platform for sales
transactions

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4. Lead Generation Method

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5. A Distribution Channel

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6. A Customer Service
mechanism

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7. A Relationship Building
mechanism

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1. Advertising medium
2. Direct-response medium
3. Platform for sales transactions
4. Lead Generation Method
5. A Distribution Channel
6. A Customer Service mechanism
7. A Relationship Building mechanism

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Why does this medium now
matter to the marketers
 Media consumption Behavior
 Buying Behaviour

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