Human Dynamics Part 2090923

Mindset and Other
Invisible Causes of
Success and Failure
Human Dynamics
y of Change
g
Webinar Series Part 2
Dean Anderson
September 23, 2009
Review: Core Human Needs
• Security
• Inclusion
• Power
• Control
• Competence
• Justice/Fairness
• Liked/Connected
©2009 Being First, Inc. www.BeingFirst.com
Review: Seven Stages of
Emotional Transition
VISION
7. Integrating
(Confidence)
2. Minimizing
Performancce
the Impact
h I 6 Searching for Meaning
6. Searching for Meaning
(Hopeful)
1. Losing Focus (Denial)
(Shocked,
Confused)
5. Testing the Limits
(Curiosity, Bargaining)
4. Letting Go of
3. The Pit (Fear, the Past (Grief)
Anger, Sadness)
Ti
Time
© 1989 Eartheart Enterprises. Used with permission.
Objectives
• Understand the impact of mindset on
commitment, performance, and results
• Increase your ability to lead self/others
through the human dynamics of change
• Deepen
Deepen understanding of culture and the
understanding of culture and the
challenges of transforming it
Agenda
• The Influence of Mindset and Culture on
Performance
• Power of Perception and How Mindset
Works
• Fundamental
Fundamental Laws of Individual and
Laws of Individual and
Organizational Success
What is Mindset?
• Our worldview, the place or orientation
from which we experience our reality and
f
form our perceptions of it
ti f it
• Fundamental
Fundamental assumptions about reality;
assumptions about reality;
core beliefs, values, mental models
• The source of our decisions, actions, and
results!
The Influence of Mindset
Self Mastery Model
Environment:
Environment:
The World
The World We Live
Live In
In
Facts
Interpretation Perception
Results
Actions/
Internal State Behavior Performance
Thoughts
Decisions
Sensations
Emotions
Energy
Mindset is Causative
• Determines
Determines perception, performance, and
perception performance and
results
• Automatic and unconscious processor
Stimulus‐response
Positive/negative interpretations
• Always “on”; 24/7
• Past influences your current interpretations
i fl i i
How You Generate Your Reality
with Your Mindset
• Circumstances happen
Your mindset determines how you respond,
which determines outcomes
• You see (attract) what you believe
Fundamental Law of Individual
Success
Ability x Mindset = Performance
Ability Mindset Performance

8 60% 4.8
6 90% 5.4
Self Mastery Motto
• “Fix
Fix yourself
yourself first, then others or the situation.
first then others or the situation ”
Mindfulness: Getting Beyond
Mindset Limitations
Mindfulness
Mi df l Autopilot
A t il t
Expanded awareness: internal Limited awareness: only
and external dynamics
y external dynamics
y
Reflective Reactive
Can see your mindset in action Do not see your mindset in
action
Controlled by choice Automatic and unconscious;
controlled by conditioning
controlled by conditioning
Flexible Rigid and predictable
Conscious awareness
Conscious awareness Unconscious awareness
Unconscious awareness
“Conscious” vs. “Unconscious”
People
• Most
Most people are unconscious of mindset,
people are unconscious of mindset
how it works, and its impact
Orient only to external reality
Orient only to external reality
Unaware of inner human dynamics
Present the biggest challenge to success in
change
• Awareness fluctuates, even in “conscious”
people
Patterns: Unconscious People
• Believe they are right
Believe they are right
• Steadfast in positions
See theirs as the only possibility
• Poor learners; not flexible
• Limited ability to lead, follow or co‐create
• Lousy change leaders
• All true of both leaders and staff
ll fb hl d d ff
Leaders: Unconscious Patterns
• Determine design of change process
• Style and what they model
• How they engage staff
h ff
• Level of commitment they can inspire
Level of commitment they can inspire
Staffs: Unconscious Patterns
• Determine levels of
resistance/commitment
• How they participate in change
yp p g
• Impact on others
Path to Success: Waking People
Up to Greater Awareness
The greatest challenge…the greatest benefit!
Culture
• Culture
Culture is the human dynamic played out
is the human dynamic played out
at scale. It primarily occurs from the
interaction of all the ego/being dynamics
interaction of all the ego/being dynamics
of the organization’s members.
• Culture is also a force in itself. It creates a
context and “gravitational pull” for
behavior, performance and outcomes,
influencing the teams, relationships, and
individuals that are touched by it.
The Influence of Culture
Organizational Mastery Model
Environment:
Environment:
The World
The World We Live
Live In
In
Facts
Interpretation Perception
Results
Work
Culture Ways of Practices
Values Ways of Being,
Norms
g g
Organizing Working, and Relating
Working and Relating
Structure
Systems
Processes
©2009 Being First, Inc. Technology www.BeingFirst.com
Fundamental Law of
Organizational Success
Core Competencies x Culture = Performance
Indentifying Culture
• Formal assessments
Not employee morale or engagement surveys
Not employee morale or engagement surveys
• Informal assessments
Notice systems, practices, behavior
Look underneath for culture (collective
Look underneath for culture (collective
mindsets) that generate them
Prevailing Organizational
Mindsets
• What are they in your organization?
• How do they limit/contribute to successful
g
change?
Helping People Become More
Mindful
• Not your responsibility; do NOT “fix them”
• Information transforms mindset; provide it
• Conversation is your most effective tool
ff l
• Be a partner in discovery
Be a partner in discovery
Conversations to Build
Mindfulness
• Guiding principle: outside‐in; from
observable facts to feelings/mindset
What you/they notice (external facts)
What you/they believe people think/feel
What you/they believe people think/feel
(internal)
What you/they think is the mindset or
Wh t /th thi k i th i d t
cultural norm at cause
The Impact of Mindfulness on
Resistance and Commitment
• Resistance goes down as people become
y
more aware of their inner dynamics
• Truthful communication increases
• Alignment and commitment develop
naturally
ll
Bottom Line: Develop Yourself
The more self
The more self‐awareness
awareness you have, the more
you have, the more
you can work with others in deeper and
more impactful ways!
more impactful ways!
Being First
World Leader’s
Leader s in Transformation
Being First is a highly specialized change leadership
development and transformational change consulting
firm serving Fortune 1000 companies government
firm, serving Fortune 1000 companies, government
agencies, non‐profit organizations, and change
consultants worldwide.
• Coaching & Consulting

• Training & Development
• Methodology & Resources
All to help you succeed with change
www.BeingFirst.com
(970) 385-
385-5100
THANK YOU!

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Mindset and Other

Ability Mindset Performance

• Coaching & Consulting

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