How to Reset Administrator Password | Palo Alto Networks Live 3/22/15, 2:45 PM

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How to Reset Administrator Password Version 5

created by panagent on Jan 11, 2012 11:09 AM, last modified by panagent on Feb 7, 2014 9:21 AM

Recovering the administrator password is not possible, it required to be reset by running the following procedure:
Boot into maintenance mode and load a previously saved named config.
To boot into maintenance mode - connect to the console via the console port and a terminal software.
Reboot the firewall and keep pressing 'm' (or 'maint' for newer versions)
Once you load into maintenance mode continue to 'Select Running config' option

Choose a previous version of the running config for which the administrator password is known and reboot the
device with this config.
If a previous config cannot be loaded or password is unknown for all saved configs, the firewall will need to be
Factory Reset in order to configure a new administrator password

owner: panagent

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Tags: administrators, password, device_management, password_reset

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