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Post Training Report

Programme Title: Service From The Heart
Objective:
Programme Leader: Auguste Khay Chin Chuan
Batch: 03/2016 MB (A)
Date: 17/01/2016
Venue:
No of evaluator: 35

Summary Analysis: (% Each Section)

Performance Norms
1) INSTRUCTOR 4.61 4
2) ENVIRONMENT 4.06 4
3) COURSEWARE 4.29 4
4) JOB IMPACT 4.40 4
5) RETURN ON 4.46 4
INVESTMENT Average Score 4.36

Programme Leader: ________________________ ______________________

(Signature)

HOD: ______________________ ______________________

(Signature)

Report(2) Printed on 09/08/2016

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Participant Reaction Questionnaire Listing

Programme Title: Service From The Heart
Trainer/Facilitator: Auguste Khay Chin Chuan
Programme Date: 17-01-2016
Number of Pax: 35
Batch: 03/2016 MB (A)

Section 1 : INSTRUCTOR 5 4 3 2 1 0 %

1. The instructor was knowledgeable

25 10 0 0 0 0 4.71
about the project.
2. The instructor able to hold participants'
22 9 4 0 0 0 4.51
interest throughout the course.
Overall: 4.61
Section 2 : ENVIRONMENT 5 4 3 2 1 0 %

3. The environment was condusive to

10 17 8 0 0 0 4.06
learning.
Overall: 4.06
Section 3 : COURSEWARE 5 4 3 2 1 0 %

4. Training objectives are relevant to my

12 17 6 0 0 0 4.17
needs.
5. Concept/Skills/Examples presented in
22 11 2 0 0 0 4.57
this training help in my job.
6. The participant materials
(manual,presentation handouts,etc) will be 16 9 9 0 1 0 4.11
useful on the job.
Overall: 4.29

Section 4 : JOB IMPACT 5 4 3 2 1 0 %

7. I will be able to apply the knowledge

23 10 2 0 0 0 4.6
and skills learned in this training to my job.
8. How much of your work time requires
the knowledge and skills learned in this 14 16 4 1 0 0 4.23
training?
9. How much of this training do you plan to
16 15 3 1 0 0 4.31
use on your job?
10. This training will improve my job
17 17 1 0 0 0 4.46
performance.
Overall: 4.40

Section 5 : RETURN ON INVESTMENT 5 4 3 2 1 0 %

11. This training was a worthwhile

21 10 3 1 0 0 4.46
investment in my career development.
Overall: 4.46

Report(2) Printed on 09/08/2016