Tiffany M.

Rios, CBCS
4915 Baymeadows Rd. Apt. 10-F, Jacksonville, FL 32217
904.862.9823 / TM.Rios1@outlook.com

Professional Profile:
Reliable, dedicated, and experienced medical professional with several years of providing exceptional, fast, and friendly
customer service while working as an efficient team member skilled in clerical office duties.

Education:
Virginia College, Jacksonville, FL 06/2017
Healthcare Reimbursement Associates
Medical Office Specialist Diploma (Currently Enrolled)

Everest University, Jacksonville, FL

Associates in Science for Applied Management 10/2014
Medical Billing and Coding Diploma 6/2013

Skills:
HIPAA & OSHA Compliant
CPR Certified
10 Key Data Entry
Microsoft Office
Bilingual in English/Spanish Electronic Data Exchange Medicare & Medicaid Claims
Medical Terminology Medisoft Hospital Billing
ICD 9-10 & CPT Coding Medical Records State/Federal Disability Ins.
Appointment Scheduling Managed Care & HMO’s Workers Compensation

Work Experience:
21st Century Oncology 5/2015-8/2017
 Referral Coordinator
 Sent authorizations and referral requests for treatments

Citra Health Solutions, Jacksonville, FL 7/2013 – 12/2014

 Patient Care Advocate (HealthCare Partners, OACFL, OACSFL)
 Responds to Patient’s needs professionally and empathetically via phone
 Ability to prioritize and manage work within time frames

Academic Dermatology, Jacksonville, FL 4/2013 – 6/2013

 Medical Insurance Billing and Coding (200 hour externship)
 Assisted billing department with administrative duties
 Retrieved and filed back medical records

G Produce Mediterranean Market, Jacksonville, FL 5/2010 - 8/2012

Cashier
 Operated cash register and received payments from customer
 Assisted customers with purchasing needs and provided customer service

Family Dental Office, Brooklyn, NY 12/2009 - 4/2010

Receptionist
 Handled customer billing and medical insurance claims
 Performed clerical duties including appointment scheduling

Convergys, Jacksonville, FL 10/2007 - 11/2009

Benefits Analyst
 Filed benefits correspondence and maintain employee benefit records
 Enrolled employees in new benefit plans and made changes to existing plans
 Provided benefit materials and information to employees

Certifications:
NHA Certified Billing and Coding Specialist (CBCS) 6/2017