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Impact of Project Managers' Soft Skills and Its Influence On IT Project Success.
Impact of Project Managers' Soft Skills and Its Influence On IT Project Success.
Arthika Rajaratnam
Department of Information Technology
Faculty of Management Studies and Commerce
University of Sri Jayewardenepura
Research Question
Hypothesis 2
Hypothesis 3
Operationalization
Question A2
A2 - Others understand easily what project
managers explain to them.
Question A3
A3 - Project managers keep all project
stakeholders informed and up-to-date with
regular meetings and distribution of all
performance reports, status changes, and
other project documents.
Question B3
B3 - Project managers able to combine and
rotate job assignments so that people can
learn and use a variety of skills.
Question B2
B2 - Project managers able to help people
establish performance goals that are
challenging and specific, and that are linked
to organizational objectives
Question C2
C2 - Project managers able to delegate
larger projects to teams of people, giving
them appropriate responsibility and clearly
defining their authority for decision-making.
Question E4
E4 - Project managers able to plan
effectively (e.g. Project budget, time and
scope).
Summary: