Professional Documents
Culture Documents
99xtprofessionaletiquettes 151012064749 Lva1 App6891 PDF
99xtprofessionaletiquettes 151012064749 Lva1 App6891 PDF
Etiquettes
• Communication Etiquettes
10 Tips
E-mail
Day to day communication
• Meeting Etiquettes
• Grooming
Passive
10 Smile, Be positive
Addressing seniors
• Adhere to existing cultural values in the organization – How do others usually address seniors
• Avoid making offending jokes
• Respecting seniors shows your values
Addressing Peers
• Always respect your peers
• Never hesitate to help, be kind and helpful – Never lose your values
• Solve conflicts offline
➜E-mail Etiquettes
Greeting and closing
• Use Dear …. / Hi as appropriate
Reply
• Be responsive - It is always professional to reply on time without a delay
• Use acknowledging mails
“Noted, Thank you”
Reply to All
Don’t use ‘Reply to All’ unless it is needed
Forwarding
• Make sure if the sender is okay with forwarding the mail
• Forward to necessary people only – Avoid filling up mail boxes
Attachments
• Use a meaningful name for the attachment
Ex : Avoid using - Document1.docx , 1233.docx
• Mention if you have attachment
“With this I have attached ……”
• Describe multiple attachments
Green Project Proposal.docx – This is the initial proposal
Approved Budget.pdf – This is the budget which has been approved by the Finance division
Smileys
• Don’t use lots of smileys , use them only to imply the tone of your e-mail
• Don’t use smileys in e-mails sent out to external parties
Answering
• Use a greeting
• Mind your tone when making the conversation
Finishing
• Emphasize the purpose of the call
“Okay, I will send the proposal by noon, Thanks”
Grooming
• Follow the dress code given by your company
• One must dress as per the occasion. Follow a professional dress code. Make
sure you feel comfortable in whatever you wear. It is not necessary to wear
expensive clothes rather wear something which looks good on you.
• Make sure your clothes are clean and ironed. One should never go shabbily
dressed to work
• The way you dress create an impression on others - First impression matters!
Social Media
Presence
Facebook
Be Real
In Public
• Others will get to know about the company from the way you talk/ act and behave
• Be responsible for what you say about the company/ University in public
• Be mindful when sharing information about the company in public or in social media
(Sensitive information)
In Events / Meetings
• Always have a professional attire
• Bring visiting cards
• Grow your network
Thank you!
Any questions?