Kailyn Harris

krharrs2@illinois.edu - 708.829.0742 - 21460 Prestwick Dr. Crest Hill. IL 60403

Education
University of Illinois Champaign-Urbana, IL
Bachelor of Science in Information Systems & Information Technology Graduated December 2017
Bachelor of Science in Business Process Management
 GPA 3.89/4.0
Illinois Leadership Certificate
Joliet Junior College Joliet, IL
Associates Degree in Arts Graduated May 2015
Music Technology Certificate GPA 3.96/4.0

Work Experience
University of Illinois – Department of Applied Health and Sciences Champaign, IL
IT Specialist January 2018-March 2018
• Head IT Support for the Disability Resources and Education Services building
• Responsible for user-level issues within Windows, and Macintosh systems
• Initiate software installations or troubleshooting for computers and mobile devices
• Manage and organizes Spiceworks, the online ticketing queue
Ernst & Young Wellington, New Zealand; Chicago, IL
Risk Advisory Intern- Financial Audit and IT June 2017- July 2017
• Achieved to be in the 2.6% selected to participate in the Global Student Experience
• Documented application controls within major company’s financial systems
• Compiled and rolled over walkthrough documents
• Configured SQL queries and uploaded data into Access
• Received PeopleSoft training
• Created the central region recruiting video
McDonald’s Corporation Oak Brook, IL
IT Solutions Development Intern June 2016 – August 2016
• Co-authored the QMS Standard Operating Procedure for 9 Monthly Financials Reports to be read by 15
member team; especially designed for Reporting administrator
• Analyzed over 2,000 software defects using JIRA export features and excel tools
• Developed requirement specifications for extracting data within JIRA
• Improved query accuracy for over 25 fields in JIRA’s under the QMS Project
• Tested for defects within 30 test case scenarios for the NP6 KVS monitors
• Constructed ten work flows and four mappings of project tracking software; Clear Quest and JIRA
• Reviewed 3,000 Zephyr deliverables for completeness, quality within established project standards
• Developed and maintained GANTT Chart for three projects
• Created roadmap for Restaurant File Maintenances automation project for QMS team
Activities
Illinois Business Consulting Champaign-Urbana, IL
Consultant January 2016- Present
Project #2 Data Analytics - Fall 2016 - Automotive Company
• Mined financial data in order to identify reasons behind a reoccurring issues
• Created a prediction model that uses inputted data to calculate potential risk
• Leveraged Excel and SAS Enterprise Miner knowledge to accomplish task
University of Illinois-Bus B Senator • Illinois Business Consulting • Sigma Delta Mu/Alpha Mu Gamma
Alpha Beta Gamma • James Scholar • Phi Kappa Phi • Phi Theta Kappa• Unseen Acapella

Skills
SAS Enterprise Miner, MiniTab, R, MySQL, Tableau, and Microsoft Project