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MEGAN

SCOTT
Summary
Seven years of customer service experience, including five consecutive years of leadership
roles managing a staff from 15-45. Bachelor’s Degree in Organizational Leadership from
Arizona State University.

Education

Arizona State University 2016-Current


Anticipation of Graduation in 2019
B.A of Organizational Leadership
GPA of 3.77

Auburn University 2014-2016


Studied Psychology
Focus on Organizational Leadership
GPA 3.60

Experience

Starbucks 2015-current
Shift Supervisor
Run effective shifts with the use of labor analysis
Manage up to $2,500
Deliver ultimate customer experience by living out the Starbucks motto of Inspire, Delight,
Recognize, and Acknowledge each other
Partner of the quarter, nominated by staff
District Partner of the Quarter, nominated by Store Manager, selected by District Manager

Brick oven Pizza 2015-2017


Front of House Manager
Managed Staff of 40
Constructed schedules on a weekly basis
Supervised all Servers, and Hosts
Worked closely with Owner to hire and train staff as needed
Worked with Owner to implement a new rewards program to expand our customer base

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