Chennel Colleton

1234 Wilmont Drive Gwynn Oak, Maryland 21207

443-564-1234 | colleton86@gmail.com

Objective

Seeking a coding position in a Health Information organization where my knowledge of CPT

codes, policies, procedures, and guidelines will be the concentration while being utilized and
grown into an asset to the department.

Work Experience
Sinai Hospital Baltimore, MD
Physician Office Associate III October 2011 - March 2013

 Liaison between the Professional Billing Office, physicians and third party payers
 Work proactively and collaborate to investigate and resolve patient billing issues.
 Determine patient financial liability.
 Met with patients requiring financial counseling.
 Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
 Receive payment and record receipts for services.
 File and maintain records.
 Greet persons entering establishment, determine nature and purpose of visit, and
direct or escort them to specific destinations.

Sinai Hospital Baltimore, MD

Pre-Op Coordinator-Intership March 2015 - July 2015

 Monitor pre-appointment requirements to assure readiness for patient’s visit.

 Maintain daily operation of the posting department using departmental specific
surgical scheduling software and procedures.
 Coordinated with the hospital Pre-operative Department and patients to ensure
appointments.
 Compile surgeons operating room schedule to coordinate with anesthesiologist
schedules.
 Operate office machines, such as photocopiers and scanners, facsimile machines,
voice mail systems, and personal computers.
 Answer telephones, direct calls, and take messages.
 Communicate with customers, employees, and other individuals to answer questions,
disseminate or explain information, take orders, and address complaints.
 Compute, record, and proofread data and other information, such as records or
reports.
 Review files, records, and other documents to obtain information to respond to
requests.
 Complete work schedules, manage calendars, and arrange appointments.

Sinai Hospital Baltimore, MD

Patient Registration Office Coordinator March 2013 - August 2016

 Maintain knowledge of current professional standards and regulations. ie. Medicare

and Medicaid policies
 Train new hires by company and HIPPA guidelines, policies, and procedures.
 Schedule and confirm patient diagnostic appointments, surgeries, or medical
consultations.
 Answer telephones and direct calls to appropriate staff.
 Operate office equipment, such as voice mail messaging systems, and use word
processing, spreadsheet, or other software applications to prepare reports, invoices,
financial statements, letters, case histories, or medical records.
 Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
 Receive and route messages or documents, such as laboratory results, to appropriate
staff.
 Transmit correspondence or medical records by mail, e-mail, or fax.
 Perform various clerical or administrative functions, such as ordering and maintaining
an inventory of supplies.

Education
Community College of Baltimore Baltimore, MD
County
Health Informatics Information and January 2018 - February 2020
Technology, Associate

Penn Foster Scranton, PA

Medical Billing and Coding, Vocational January 2012 - March 2013
(3.4 GPA)

Community College of Baltimore Baltimore, MD

County
Medical Billing and Coding, Vocational January 2015 - December 2016

Skills
 American Sign Language  Certified Professional Coder
 Microsoft Office  Call Centers
 Health Insurance Portability And  Electronic Medical Record
Accountability Act (HIPAA)  Registration
Compliance  Medical Terminology
 Office Management  Health Information Management
 Front Office
 Professional Customer Services

References

Professional: Stacy Harris 443-212-4545 HarrisS@gmial.com- Previous supervisor

Professional: Nina Allen 443-456-8782 Nallen89@gmail.com – pervious lead

Personal: Keshia Bowman 410-774-0744 glowbeautiful@icloud.com

Reference letters available upon request.