Professional Documents
Culture Documents
Project Study 1
Project Study 1
1.0 Introduction
HRM involves strategic direction and HRM metrics and measurements to demonstrate
value.
Max's Restaurant's beginnings started in 1945, After World War II, American
Occupation Troops stationed in Quezon City, Philippines, were befriended by Maximo
Gimenez, a Stanford-educated teacher. A few came to his nearby house for a drink or
two, until they insisted that they pay for their drinks. Maximo decided to open a cafe
which served chicken, steak and drinks. He was joined by Mercedes, his wife, and
Felipa, his sister-in-law. The cafe initially served chicken, steak and drinks. Maximo's
niece - Ruby, who managed the kitchen, created a special recipe for chicken that became
an instant favorite for the GIs. Soon enough, the Filipino public heard about the delicious
chicken - tender, juicy and crispy. Encouraged by her mother to expand the menu and
serve more Filipino food, Ruby set up the Baclaran branch along Roxas Boulevard in
Paranaque. Max's Restaurant was born. Over the years, Max's Restaurant's popularity
grew and became known as "the house that fried chicken built". It was decided that the
restaurant would be named Max’s which was Maximo’s nickname. It has expanded in
Metro Manila, Southern and Northern Luzon, Cebu and California, USA. Looking
towards the next millennium, Max's Restaurant has established itself as a household
name, an institution, and a proud Filipino tradition. Today Max's Restaurant has opened
a window of business opportunity for dynamic individuals interested and willing to
invest in the long standing tradition of quality which only a Max's Restaurant can offer.
It opened its doors to franchising for the first time in the second quarter of 1998. This is
the opportunity to join the thriving food service industry in the Philippines.
Since our system is integrated with the other system, by the use of computerized
process it will very easy to connect. Human resource management deals with employees
on several levels. When conflicts arise, the HR staff may play a role in bringing about a
fair and speedy resolution. Human resources management also acts pre-emptively,
looking at issues such as job performance and employee interaction, taking measures to
make sure that things run smoothly
They are just using papers and spreadsheets for their employee’s
records.
Paper Wastage
Much paper is waste due to the number of employees in company,
that’s why unproductive use of storage space happened.
Unsecured data
Since data is stored in filing cabinets it is freely available to
anyone. Information may falls into the wrong hands.
Performance Appraisal and training details- the proposed system have a record
for performance evaluation of the employee.
Leave Request – Human Resources has developed resources under the Life
Events heading to help employees plan for leave. To offer employees excused
personal leave of absence without pay when circumstances (such as health,
child/dependent care, education or personal needs) necessitate. Personal leaves
of absence will not be approved under any circumstances for temporary
workers, or employees who have completed less than one year of continuous
employment with more house School of Medicine, unless otherwise required by
applicable law.
The following are the beneficiaries and their benefits from the computerized
Human Resource Management System:
1. Restaurant Owner – The owner will not having a hard time to monitor the
records and information of their employee. For the security of the system,
the owner has to input a username and password to use the system. The
system will automatically view the information of employee. They don’t
have to exert time in looking for the record of their employees.
2. Programmer – One benefit of a programmer is personal satisfaction in
creating a system. Computer technology changes daily, this provides
opportunities for learning and growth. As technologies change, so do skill
demands.
3. Future Programmer – we, the students, have benefits in proposing a
computerized HR system to enhance our skills in information technology.
And this is a big help for us in our future careers.
Paper is fragile, and vulnerable to water, fire, humidity, and vermin (rodents and insects).
Use a storage area that will protect against these elements as much as possible.
All of the company have the same problem with regards of their manual works
one of this is lost of files and difficult in retrieving employee’s information
that place at the cabinet so hustle to work.
1.5.5 Data (or any form of statistics) that may be relevant to prove existence
and seriousness of the identified problems.
1.6.1 Description of how user/s clientele currently cope with the problem
We asked the companies about their HR department process and they explain
some ways to solve their problems. One of this is on how to protect the
important documents of every employee. Their solution to that is, by placing
it in a safe place. They also solve their problem regarding of their recruiting
and hiring of new employees, their solution is to give a fliers and lastly their
problem with regards to the absences of employee, their solution to that
problem is to give employee a form where they are obligated to fill up to let
HR department determine their absences.
1.6.2 Assess the best available resources for addressing the problem
1.6.3 Describe how you propose to take advantage of existing and current best
practices in your project
Foreign Literature
According to John Hart (1999) appointed as the Chief Executive Officer of Restaurant
and Catering in Australia. John Hart stated that Restaurant and Catering Australia (R&C) use
Online Training Portal to help owners and their employees with learning and development
opportunities that enhance capability, competency and ultimately your competitive
differentiation. And as such is able to deliver nationally recognised certificate level training and
industry short courses. Competitively priced regulatory and professional development courses
are available across multiple states and in a variety of delivery methods: face to face client
premises, face to face at selected venues and distance learning online. As and when government
funded training becomes available R&C extends free places to members and their employees.
The recent additions of the “On Line” course capability provides a great opportunity for regional
and metro members to up skill and keep abreast of industry developments in a cost and time
effective manner. Through the Doing Business Better program we also run a number of informal
educational seminars across the country covering topical and on-trend areas of interest to our
members. Presentations and interactive sessions range from key trends influencing food, wine,
service and fit outs through to social media and consumer activation strategies and innovations.
After you register for an online course you will be given access to the Online Training Portal.
According to Sumathi V. Selvaretnam, the role of the HR professional has evolved with
new business demands. HR is now expected to play a more proactive role, engaging different
business units to drive HR-business alignment. “Increasingly, HR is expected to play a strategic
business-partnering role in the organisation, contribute to business growth and productivity,
drive change management, and establish organisational culture,” says Gog Soon Joo, Executive
Director, Institute for Adult Learning (IAL) Singapore.
Today’s HR professional also needs to go beyond his or her main domain and grasp a
good understanding of areas such as finance, legal and operations. According to the HR
Certification Institute, the field of HR is constantly evolving and changing as technology,
legislation and other factors shape policies and procedures. “Many of today’s HR professionals
oversee the function for offices across the world and must understand workforce regulations for a
number of jurisdictions,” it says. “They also must be able to translate their understanding of HR
regulations to the business and serve as advisors to the C-suite on how to shape the workforce for
success.” With the economic restructuring taking place in the local operating environment, HR
will also need to play a key role keeping its workforces employable through workplace learning
and workforce development, Gog says. “As the economic landscape toughens, heads of
companies are also demanding clearer demonstrations of how these deliver value to their
business. Most HR professionals are great with the HR Management aspect, but when it comes
to HR Development, or what some call Capability Development, many are unfamiliar or lack
experience, says Arthur Chiang, Assistant Director, Learning, Curriculum and Design, Kaplan
Professional.
HR professionals who want to find future success would benefit from learning about the
industry in which their organisations operate and how it is affected by the economy and
competition. According to the HR Certification Institute: “They also should be social media
savvy, as the social media landscape has – and will continue to – greatly influence how
companies and HR departments communicate with former, current and potential employees.”
Other areas that an HR professional should consider learning more about for a successful career
in today’s global economy include global economies, data privacy and security regulations,
cross-cultural communications, and strategic planning, the Institute said. It is also advantageous
for HR professionals to develop themselves as “T-Shaped” professionals, says Gog. A T-shaped
professional is one who focuses on both attaining deeper expertise as well as holistic
development beyond specific industry specialisation. “Developing oneself as a T-Shaped
professional would afford (HR professionals) more career mobility, and help them to move and
develop their career across industries,” Gog says. For example, HR Development professionals
need to learn how to plan ahead to ensure they are able to demonstrate the business impacts of
workforce development investments. This will combat the increasing pressures to justify
company investments in training its workforce, says Gog. “This means they need to learn how to
obtain good ROI data.” As Singapore continues to strive for productivity gains, there is also a
need for HR professionals to analyse their organisational needs, profiling and equipping
employees with the right competencies, developing their capabilities, and importantly, retaining
them. “I suppose most companies don’t invest a lot in these aspects because it’s tedious work –
but nonetheless, it’s important,” Chiang says.
Beijing Foreign Enterprise Human Resources Service Co., Ltd. (FESCO) founded in
1979 and being the first company in China to provide professional service of human resources
(HR) to foreign enterprises' representative offices in China, foreign financial institutions and
economic organizations, has a long history of providing professional HR service and is highly
experienced in the market and fully qualified to provide such service. As one of the top 500
enterprises in China, FESCO is the primary HR strategic partner for multinational companies in
China and is reputed to be the best in competitiveness and brand value in China’s HR service
industry. As a leading company in China's HR service industry, FESCO provides service to
above 10,000 customers from hundreds of countries and regions as well as 700,000 domestic and
overseas employees working for these institutions. The customers include a large number of
leading multinational companies, exclusively owned foreign enterprises, joint ventures of
Chinese companies and foreign companies, cooperative companies of Chinese companies and
foreign companies, state-owned enterprises, private businesses, covering high-tech industries like
communication electronics, IT, bio-technology, Internet, automobile and many other industries
such as petrochemical, medical, financial and fast consumables industry.
By relying on its website and call centre among other technical facilities, FESCO
provides services in recruitment, dispatch, personnel welfare outsourcing, IT personnel
outsourcing, finance outsourcing and foreign personnel service. FESCO has established over 60
investment companies and branches across China and formed a service network reaching out to
280 cities 31 provinces and autonomous regions from its two centres in Beijing and Shanghai.
The service mode of "contract signing in one place for services across the country" provides
great convenience for its customers. At the end of 2010, FESCO joined hands with Adecco to
establish FESCO Adecco, a joint venture in Shanghai. The joint venture is not only a milestone
in FESCO's Go-International initiative but also a new starting point on its way to the
international arena. In the future, FESCO will constantly improve its abilities in participating in
international competition so as to contribute to the international and professional development of
China's HR service industry.
insurance, Counting and paying personal income taxes on behalf of employees, Implementation
of other employee welfare programs and the settlement of employees’ labor dispute.
Local Literature
ZenHours is the first real fully automated Leaves and Overtime tracking solution
specifically made for the Philippines. Unlike other systems where Leaves & Overtime Tracking
and are different individual systems, with ZenHours they're all fully integrated hence no need for
manual and repetitive encoding. ZenHours is also managed hence updates for government
reports that change regularly are always available. ZenHours was designed and developed by us,
Cr8v Web Solutions, one of the Philippines' top software firms, which means we have no
problem fully customizing it and tailor-fitting ZenHours to our clients' needs. Compared to our
competitors, we did not outsource the development of this system to a third party nor are we just
reselling something imported from other countries.
powerful scheduling system can manage even the most complicated BPO-style shifting
schedules.
Restaurant Human Resource Group believes surrounding your restaurant with the best
people and people systems is truly what separates you from your competitors. That's where they
come in. With their team of HR and recruiting experts, they can help manage your staffing, HR
admin, benefits, HR training and more. Essentially, what they do is give you the time you need
to do what you love – run your restaurant. They are not a one-size-fits-all company and they
support restaurants of all sizes. They can evolve the way they support your restaurant as your
needs change. They pride there selves on being flexible, affordable and adding enormous value
to the restaurants they support.
With regards to the human resources of RHRG, they provide Employee Handbooks, Job
Descriptions, Unemployment Claims Administration, Reward and Recognition Programs,
Employee Relations/Grievances Guidance, HRIS Implementation and Management, HR Best
Practices, Employment assessments, and Criminal Background Checks. Their Benefits
administration, RHRC gives Benefits Implementation and Renewal to their employees, Medical,
Dental, Vision, Disability and Life Insurance, Flexible Spending, and Workers Compensation.
Under staffing of RHRG are Job Postings, Job Fairs/Hiring Events/Open Calls, Source &
Interview Candidates, Hourly Crew, Management, Corporate, Executive, Reference Checks, and
Offer Letters. In their Leadership and Development, they Customized Leadership workshops,
Seminars and training sessions, Ongoing guidance and coaching, and Personal Development
Plans. In compliance, they manage employment eligibility verifications and Equal Pay Act,
Overtime, Minimum wage.
Foreign Studies
achievements of its objectives. Storey (1989) believes that HRM can be regarded as an asset of
interrelated policies with an ideological and philosophical underpinning. He explains six
coherent ways that HRM operates through human resource systems: First is the HR Philosophies,
this describes the overarching values and guiding principles adopted in managing people. Second
is the HR Strategies, defining the direction in which HRM intends to go. Third is the HR
Policies, which are the guidelines defining how this values, principles and the strategies should
applied and implemented in specific areas of HRM. Fourth is the HR Processes, consisting of the
formal procedures and methods used to put HR strategic plans and policies into effect. Fifth is
the HR Practices, compromising the informal approaches used in managing people. Lastly is the
HR Programmes, which enable HR strategies, policies and practices to be implemented
according to plan.
The other founding fathers of HRM were the Harvard School of Beer et al (1984) who
developed what Boxall (1992) calls the Harvard Framework. This framework is based on the
belief that the problems of historical personnel management can only be solved: when general
and managers develop a viewpoint of how they wish to see employees involved in and developed
by the enterprise and of what HRM policies and practices may achieve those goals. Without
either a central philosophy or a strategic vision – which can be provided only by general
managers – HRM is likely to remain a set of independent activities each guided by its own
practice tradition. Beer and his colleagues believed that today many pressures demanding a
broader, more comprehensive and more strategic perspective with regard to the organizations
human resources. These pressures have created a need for: a longer - term perspective in
managing of people and consideration of people as potentials assets rather than merely a variable
cost. They were the first to underline the HRM tenet that it belongs to line managers. They also
stated that Human Resource Management involves all management decisions and actions that
affect the nature of the relationship between the organizations and its employees – its human
resources. The Harvard school suggested that HRM had two characteristic features: 1) line
managers accept more responsibility for ensuring the alignment of competitive strategy and
personnel policies; 2) personnel has the mission of setting policies that govern how personnel
activities are developed and implemented in ways that make them mutually reinforcing. But
these characteristic of HRM are by no means universal. There are many models, and practices
within different organizations are diverse, often only corresponding to the conceptual version of
HRM in a few respects.
Perhaps the most significant feature of HRM is the important attached to strategic
integration, which flows from top management’s vision and leadership, and which requires the
full commitment of people to it. Guest (1987, 1989a, 1989b, and 1991) believes that this is a
key policy goal for HRM, which is concerned with the ability of the organization to integrate
HRM issues into its strategic plans, to ensure that the various aspects of HRM cohere, and to
encourage line mangers to incorporate an HRM perspective into their decisions – making. Guest
wrote that one of the HRM policy goals was the achievement of high commitment – behavioural
commitment to pursue agreed goal and attitudinal commitment reflected in a strong identification
with the enterprise. Guest (1989a) has suggested that there are two contradictory concerns about
HRM. The first is formulated by Legge (1995) is that while management rhetoric may express
concern for workers, the reality is harsher. Keenoy (1997) complains that the real puzzle of
HRMism is how in the face of such apparently overwhelming critical “refutation” it has secured
such influence and institutional presence. Guest (1989b) remarks that it s difficult to treat HRM
as a major threat (though what it is a threat to is not always made explicit) deserving of serious
critical analysis while at the same time claiming that it is not practiced or is ineffective. It was
noted by Karen Legge (1995) that human resources may be tapped most effectively by mutually
consistent policies that promote commitment and which as consequence, foster willingness in
employees to act flexibly in the interest of the “adaptive organization’s” pursuit of excellence.
But this emphasis on commitment has been criticized from the earliest days of HRM. Guest
(1987) asked: “commitment to what?” and Fowler (1987) has stated, At the heart of the concept
is complete identification of employees with the aims and values of the business – employee
involvement but on the company’s terms. Power in the HRM system remains very firmly in the
hands of the employer. It is really possible to claim full mutuality when at the end of the day the
employer can decide unilaterally to close the company or sell it so someone else. Karren Legge
(1995) holds that human resources are valuable and a source of competitive advantage.
Local Studies
on which the future of the company depends. It is essential for any every single business unit and
especially for such international company as coca-cola company. Human resource management
has many advantages as well as disadvantage. It is the global company and it is impossible to
create certain policies or procedures applicable in all divisions of the company, cultural and
political differences need to be taken into account. Human Resources Management focuses on
the acquisition and retention of highly skilled and knowledgeable employees so that it can
maintain its top position in the market. It treats these resources as an asset. It provides such
conditions of employment and procedures that enables all employees to develop a sense of unity
with the enterprise and to carry out their duties in the most willing and effective manner. It also
provides for the security of employment to the workers so that they may not be distracted by the
uncertainties of their future. These objectives, strategies, policies, and programs are pre-specified
by the company, which guides the management and unions in taking decisions. Also they are in
accordance with the organization's mission, objectives, strategies, policies and its and internal
external environments.
Ayesha Mirza stated that HRM is one of the most critical aspects of organizational
management in the 21st Century. No matter whether an organization is a non-profit, start-up
enterprise, or mature business employees are crucial to achieving objectives, delivering results
and being successful. The activity once known as personnel and now more commonly described
as human resource management (HRM) is a fundamental aspect of successful management.
The most important HRM practices are :1) HR planning (i.e. to forecast and foresee the
future business and employee needs and plan for them)2) Recruitment and selection job
descriptions, selection tools, background checks, offers3) Compensation (i.e. methods,
consistency, market)4) Employee relations(i.e. labor agreements, performance management,
disciplinary procedures, employee recognition)5) Mandated benefits (i.e. social security,
unemployment insurance, worker's compensation, COBRA/HIPPA)6) Optional group benefits
(i.e. insurance, time off benefits, flexible benefits, retirement plans, employee assistance
programs, perks)7) Payroll (i.e. internal vs. external options, compliance)8) Recordkeeping (i.e.
HRIS, personnel files, confidential records, I-9,other forms)9) Training and development (i.e.
new employee orientation, staff development, technical and safety, leadership, tuition
reimbursement, career planning) 10) Employee communications (i.e. handbook, newsletter,
- These are the software requirements, enlists all necessary requirements that are
required for the developing a project.
Database : Sqlyog
Memory : 32GB
3.1.1 Introduction
standing tradition of quality which only a Max's Restaurant can offer. It opened
its doors to franchising for the first time in the second quarter of 1998. This is the
opportunity to join the thriving food service industry in the Philippines.
Recruitment
The proposed system will not include the process of
recruiting employee online.
Payroll
Payroll manages the portion of accounting that is related to
salaries, wages, and bonuses for employees. The software must be
able to support the following set of functionality: payroll profile for
the employees, benefits and deductions, eligibility control,
user’s balance, tax deductions, as well as payroll calculations,
processing of payment, check printing, check distribution, tax
documentation, security and auditing and automated timesheets.
Administrator:
Log on to system
Register employee and add employee
View employees information
Update and delete employees information
View Reports
Print reports and certificate of the employee
View training list
View performance evaluation list
add users
HR Clerk:
Log on to system
register employee
View employees information
View Reports
Print reports and certificate of the employee
View training list
View performance evaluation list
Employee:
LOG IN
Register
employee
Update and
delete records
Assigning a
task HR CLERK
View employee’s
profile
EMPLOYEE
View previous
salary
Figure 3.1.2.2.1: Use – Case Diagram of Max’s Human Resource Restaurant System
It is the overall used based for HR it shows the general responsibilities of each users.
Log onto
System
Activity
Diagram Prompt for Username and
password
Lock User ID
Enter: User name and password
out
of the System
Verify
password
[Incorrect]
Check number
Correct of
bad entries
Access granted
Admin should have an account (user name and a password) to access the system and also for the
system security.
Register Employee
Activity Diagram
Validate records
Register Employee
This activity diagram shows how to record the employee’s information in a system, employee’s
registration and employees should have a user account.
Display information
Select Edit
Edit record
Save record
Save
Log on to System
[Not Administrator]
[Administrator]
Select report
Display report
no
yes
yes report
Print
HR should log on to the system then select the reports you want to print or view.
Log on to system
Select: performance
rating and evaluation
Display report
Print report
Figure 3.1.2.4.5: Activity diagram for Viewing performance rating and evaluation
Log on first before you select performance rating and evaluation you want to print or update.
Employee Administrator
Search: employee’s id
Search: employee’s id
Figure 3.1.2.4.6: Activity diagram for viewing the previous salary of the employee
Log on to system
Figure 3.1.2.4.7: Activity diagram for Assigning task to the designated department
Registering an employee
Educational attainment
Employment history
3.1.3.2 Relationships
Employee
ERD
ADMINISTRATOR
Lname
Create
Fname
Username
save User ID
SSS
Pag-ibig employee
Employee
philhealth compensation and view Employee_name
benefits
Employee_address
Employee’s info
Pk Emp_ID
Emp_lname
Emp_fname
Emp_age
Emp_address
Emp_b-day
Emp_position
Emp_department
Emp_datestarted
Emp_dateofdeadline
Figure 3.1.3.4
1 HR ADMINISTRATOR 1
HR ID:
HR Name:
0 *add employee
EMPLOYEE’s INFO. N
Employee ID:
Employee Name:
Employee department:
3.1.4.4 Reports
3.1.5.1.1 Events
3.1.5.1.2 States
The project becomes very useful and enough to solve the particular
problem of company. Just like other system our proposed system have also
limitations and restrictions for example in monitoring of time and attendance of
the employee, Payroll and compensation of each personnel are not included,
accounting department are only responsible in doing that. HR department get
the reports every cut-off just to check it, and lastly, HR didn’t compute the total
salary of employee accounting also responsible for that. In personnel
information the personal family background of the employee are not included in
the personal data of the system.
Add employee
View employee’s information
Update employee’s information
Print reports
Update employment exam
View previous salary of the employee
Connected to the other system (vendor & accounting system)
3.2.1 Introduction
compensation, attendance and employees cash bond that they will get after of
their contract. To create a system that will merge the different parts of Human
Resources including Payroll, labor productivity and benefit management. And
lastly to design a system that can access with the other parts of Human
Resource. There are many goals for which the system is developed such as:
Update the employee records.
Security of data.
Efficient
3.2.1.2 Statement of Scope
Major Inputs
Employee Information
Recruiting and Hiring of employee
Security
Employee’s filing of leave
Performance Appraisal
Training details
End of contract
Contract renewal
Employment Test
Employee Schedule
Attendance Tracking
Overtime
Processing Functionalities
Function Priority
Employee information entry Essential
Recruiting and Hiring of employee Essential
Security of data Essential
Employee’s filing of leave Desirable
Performance Appraisal Essential
Performance Evaluation Essential
End of contract Essential
Contract renewal Desirable
Employment Test Essential
Employee Schedule Essential
Attendance Tracking Essential
Overtime Essential
Training details Essential
Outputs
Employee Information reports, Assigning employee task .....
Recruitment
The proposed system will not include the process of
recruiting employee online.
Payroll
Payroll manages the portion of accounting that is related to
salaries, wages, and bonuses for employees. The software must be
able to support the following set of functionality: payroll profile for
the employees, benefits and deductions, eligibility control,
user’s balance, tax deductions, as well as payroll calculations,
processing of payment, check printing, check distribution, tax
documentation, security and auditing and automated timesheets.