DATA COLLECTION METHOD

Primary Source of Data

Primary data is known as the data collected fro the first time through field survey. Such
data are collected with specific set of objectives to assess the current status of any variable
studied.

RESEARCH INSTRUMENT:

In this project, the data were collected through structured questionnaire.

QUESTIONNAIRE

A questionnaire is a schedule consisting of a number of coherent and formulated

series of question related to the various aspects of the under study. In this method a pre – printed
list of question arranged in sequence is used to elicit response from the important.

Types of questions

The following are the types of questions, which are used in research. They are:

a) Open ended question

b) Close ended question
a) Open ended questionnaire:
An open-ended question gives the respondents complete freedom to decide the form
length and detail of the form.

b) Close ended questionnaire:

The close-ended question is of two types they are as follows:
i) Dichotomous question
This type has only tow answers in the form of “YES” or “NO”, “TRUE” or
“FALSE” etc…

ii) Multiple – choice question.

In this case the respondents are offered two or mores choices and the
respondent have to indicate which is applicable in the following cases.
STATISTICAL TOOLS APPLIED

 Percentage Analysis
 Weighted Average
 One-way ANOVA

PERCENTAGE ANALYSIS:

Percentage refers to a special kind of ratio. Percentage analysis test is done to find out the
percentage of the response of the respondents. In these tool various percentage are presented
by the way of Bar-diagram, Pie charts in order to have better understanding of the analysis.

FORMULA:

Number of respondents

Percentage = ------------------------------------------------ × 100

Total number of respondent

WEIGHTED AVERAGE:

Mean in which each item being averaged is multiplied by a number (weight) based on
the item's relative importance. The result is summed and the total is divided by the sum of
the weights. Weighted averages are used extensively in descriptive statistical analysis
such as index numbers. Also called weighted mean.
FORMULA:

WEIGHTED AVERAGE = ΣWXi / ΣWi

ΣWXi = The sum of weights (let x1, x2, x3… xn)

ΣXi = occur with weights (w1, w2, w3…wn)

ONE-WAY ANOVA:

Under the one-way ANOVA, we consider only one factor and then observe that the reason
for said factor to be important is that several possible types of samples can occur within that
factor .
Analysis of varience table for one-way ANOVA

SOURCES OF SUM OF DEGREES OF MEAN SQUARE F-RATIO

VARIATION SQUARES FREEDOM

BETWEEN n1 (X1-X)2 +…+ (k-1) SS BETWEEN MS BETWEEN

SAMPLES nk(Xk-X)2 (k-1) MS WITHIN

WITHIN ∑(Xij-X)2+….+ (n-k) SS WITHIN

SAMPLES ∑(Xki-Xk)2 (n-k)

TOTAL ∑(Xij-X)2
(n-1)
i=1,2,…
j=1,2..

This ratio is used to judge whether the difference among several means is significant or is just
a matter of sampling fluctuations.

CHAPTER II

ANALYSIS AND INTERPRETATION

DATA ANALYSIS AND INTERPRETATION

PERCENTAGE ANALYSIS

TABLE 2.1.1

AGE GROUP OF THE RESPONDENTS

AGE NO.OF.RESPONDENTS PERCENTAGE(%)

<20 YRS 0 -
21-25 YRS 27 25
26-35 YRS 45 41
36-50 YRS 29 26
>50 YRS 9 8
TOTAL 110 100
CHART 2.1.1

AGE GROUP OF THE RESPONDENTS

AGE PERCENTAGE
50
41
40
30 25 26

20
8
10
-
-
<20 YRS 21-25 YRS 26-35 YRS 36-50 YRS >50 YRS

INFERENCE:
From the above table, it is inferred that, 41% of respondents belongs to 26-35 years, 26% of
the respondents belongs to 36-50 years,25 % of respondents belongs to 21-25 years , and 8%
of the respondents belongs to above 50 years, 0% of respondents belongs to less than 20 years
TABLE 2.1.2
GENDER OF THE RESPONDENTS

NO OF
GENDER RESPONDENTS PERCENTAGE(%)

MALE 74 67
FEMALE 36 33

TOTAL 110 100

CHART 2.1.2
GENDER OF THE RESPONDENTS

GENDER

80 67

60

40 33

20

MALE
FEMALE

INFERENCE: From the above table it is inferred that out of 110 respondents, 67% were Male
and 33% were Female.

TABLE 2.1.3
EDUCATIONAL QUALIFICATION OF THE RESPONDENTS

EDUCATION NO.OF.RESPONDENTS PERCENTAGE(%)

DEGREE/DIPLOMA 65 60

POSTGRADUATE 39 35

OTHERS 6 5

TOTAL 110 100

CHART 2.1.3
EDUCATIONAL QUALIFICATION OF THE RESPONDENTS

EDUCATIONAL QUALIFICATION
70
60
60

50

40 35

30

20

10 5

0
DEGREE/DIPLOMA POSTGRADUATE OTHERS

INFERENCE: From the table ,it was inferred that 60% of respondents fall in the category of
Degree/Diploma,35% of respondents fall in the category of Post graduate, 5% of respondents
fall in the category of Others.

TABLE 2.1.4
YEARS OF SREVICE OF THE RESPONDENTS

YEARS OF SERVICE NO.OF.RESPONDENTS PERCENTAGE(%)

1-5 YRS 24 22
6-10 YRS 43 39
11-20 YRS 33 30
ABOVE 20 YRS 10 9
TOTAL 110 100

CHART 2.1.4
YEARS OF SREVICE OF THE RESPONDENTS
 YEARS OF SERVICE

39
40
30 22 30
20
10
9
0
1-5 YRS
6-10 YRS
11-20 YRS
ABOVE 20 YRS

INFERENCE: From the above table it is inferred that 39% of respondents have 6-10 yrs
experience, 30% of respondents have 11-20 yrs experience, 22% of respondents have 1-5 yrs
experience,9% of respondents have above 20 yrs experience.

TABLE 2.1.5
MONTHLY INCOME OF THE RESPONDENTS

MONTHLY INCOME NO.OF.RESPONDENTS PERCENTAGE(%)

10000-20000 17 15.45
20001-30000 37 33.64
30001-40000 42 38.18
40001-50000 14 12.73
>50000 0 0
TOTAL 110 100

CHART 2.1.5
MONTHLY INCOME OF THE RESPONDENTS
 MONTHLY INCOME
45.00
40.00 38.18
33.64
35.00
30.00
25.00
20.00 15.45
15.00 12.73
10.00
5.00
0
0.00
10000-20000 20001-30000 30001-40000 40001-50000 >50000

INFERENCE: From the above table it was inferred that 38.18% of respondents are having
income 30001-40000/month, 33.64% of respondents are having income 20001-30000/month,
15.45% of respondents are having income 10000-20000/month, 12.73% of respondents are
having income 40001-50000/month and 0% of respondents having income above
50000/month.

TABLE 2.1.6

AWARENESS ABOUT VARIOUS WELFARE MEASURES OF THE ORGANISATION

AWARENESS OF
VARIOUS
WELFARE
MEASURES NO.OF.RESPONDENTS PERCENTAGE(%)

YES 80 72.73

NO 30 27.27

TOTAL 110 100

CHART 2.1.6

AWARENESS ABOUT VARIOUS WELFARE MEASURES OF THE ORGANISATION

 AWARENESS OF WELFARE MEASURES

72.73
80.00

60.00

40.00
27.27
20.00
0.00
YES
NO

INFERENCE: From the above table it is inferred that 72.73% were aware of various welfare
measures provided by the company and 27.27% were not aware of various welfare measures
provided by the company.

TABLE 2.1.7

RATING OF FACILITY BENEFITS

percen
Percentag tage(% Percentag Percentag percentag
Facilities 1 e (%) 2 ) 3 e ( %) 4 e(%) 5 e (%)
Medical 50 45.45 39 35.45 7 6.64 6 5.45 8 7.27
Educatio
n 29 26.36 50 45.45 19 17.27 7 6.36 5 4.55
Housing 24 21.82 28 25.45 40 36.36 8 7.27 10 9.09
Travelin
g 12 10.91 13 11.82 26 23.64 20 18.18 39 35.55
Recreati
on 13 11.82 14 12.73 28 25.45 33 30 22 20
11
Total 110 100 110 100 0 100 110 100 110 100

CHART 2.1.7

RATING OF FACILITY BENEFITS:

 50.00
45.00
40.00
35.00 MEDICAL
30.00 EDUCATION
25.00
HOUSING
20.00
15.00 TRAVELLING
10.00 RECREATION
5.00
0.00
1 2 3 4 5

INFERENCE:

From this table it is inferred that 45.45% of the respondents rated medical facility as the first
most benefitted facility, 45.45% of the respondents rated educational facility as the second
most benefitted facility, 36.36% of the respondents rated housing facility as the third most
benefitted facility, 25.45% of the respondents rated recreation facility as the fourth most
benefitted facility and 35.45% of the respondents rated travelling facility as the fifth most
benefitted facility.

TABLE 2.1.8

SATISFACTION LEVEL TOWARDS MEDICAL FACILITIES PROVIDED

MEDICAL HIGHLY HIGHLY

FACILITIES SATISFIED SATISFIED NEUTRAL DISSATISFIED DISSATISFIED TOTAL
ROUTINE
CHK UP 27 56 16 7 4 110
PERCENT(%) 24.55 50. 91 14. 55 6.36 3.63 100
FIRST AID 13 55 32 4 6 110
PERCENT(%) 11. 82 50 29.09 3.63 5.45 100
MEDICINE
SUPPLIED 18 60 25 3 4 110
PERCENT(%) 16.36 54. 55 22. 73 2.72 3.63 100
AMBULANCE
SERVICE 14 54 32 5 5 110
PERCENT(%) 12. 73 49. 09 29. 09 4.54 4.54 100

CHART 2.1.8
SATISFACTION LEVEL TOWARDS MEDICAL FACILITIES PROVIDED

60

50

40
ROUTINE CHK UP
30 FIRST AID
MEDICINE SUPPLIED
20
AMBULANCE SERVICE

10

0
HIGHLY SATISFIED NEUTRAL DISSATISFIED HIGHLY
SATISFIED DISSATISFIED

INFERENCE:

From the above table it is inferred that for routine check up 24.55 % of the respondents are
highly satisfied, 50.91 % of the respondents are satisfied, 14.55 % of the respondents are
neutral, 6.36 % of the respondents are Dissatisfied and 3.63 % of the respondents are highly
dissatisfied, for First aid 11.82 % of the respondents are highly satisfied, 50 % of the
respondents are satisfied, 29.09% of the respondents are neutral, 3.63 % of the respondents
are Dissatisfied and 5.45 % of the respondents are highly dissatisfied, for medicine supplied
16.36 % of the respondents are highly satisfied, 54.55 % of the respondents are satisfied,
22.72 % of the respondents are neutral, 2.72 % of the respondents are Dissatisfied and 3.63 %
of the respondents are highly dissatisfied, For Ambulance service 12.73 % of the respondents
are highly satisfied, 49.09 % of the respondents are satisfied, 29.09 % of the respondents are
neutral, 4.55 % of the respondents are Dissatisfied and 4.55 % of the respondents are highly
dissatisfied.
TABLE 2.1.9

OVERALL SATISFACTION TOWARCS MEDICAL FACILITIES PROVIDED

OVERALL NO.OF
SATISFACTION RESPONDENTS PERCENTAGE(%)
YES 90 81. 82
NO 20 18. 18
TOTAL 110 100

CHART 2.1.9

OVERALL SATISFACTION TOWARDS MEDICAL FACILITIES PROVIDED

EDUCATION HIGHLY HIGHLY
FACILITIES SATISFIED SATISFIED NEUTRAL DISSATISFIED DISSATISFIED TOTAL

REIMBURSEMENT
OF TUTION FEE 33 56 15 5 1 110
PERCENT(%) 30 50. 91 13. 64 4.54 0.90 100
SCHOLARSHIP 17 57 29 6 1 110
PERCENT(%) 15.45 51. 82 26.36 5.45 0.90 100

EDUCATIONAL
LOAN 13 57 28 10 2 110
PERCENT(%) 11. 82 51. 82 25.45 9.09 1.81 100

OVERALL SATISFACTION OF
MEDICAL FACILITY
90.00
81.82
80.00

70.00

60.00

50.00

40.00

30.00
18.18
20.00

10.00

0.00
YES NO

INFERENCE:

From the above table it is inferred that 81.82% of respondents are satisfied with the overall
medical facility provided and 18.18% of the respondents are not satisfied with the overall
medical facility.

TABLE 2.1.10 :SATISFACTION LEVEL TOWARDS EDUCATIONAL FACILITIES

CHART 2.1.10

SATISFACTION LEVEL TOWARDS EDUCATIONAL FACILITIES PROVIDED

60
50
40
30 REIMBURSEMENT OF
TUTION FEE
20
SCHOLARSHIP
10
0 EDUCATIONAL LOAN

INFERENCE:

From the above table it is inferred that Reimbursement of tuition fee 30 % of the respondents
are highly satisfied, 50.91 % of the respondents are satisfied, 13.64 % of the respondents are
neutral, 4.54 % of the respondents are Dissatisfied and 0.90 % of the respondents are highly
dissatisfied, for scholarship 15.45 % of the respondents are highly satisfied, 51.82 % of the
respondents are satisfied, 26.36% of the respondents are neutral, 5.45% of the respondents
are Dissatisfied and 0.90 % of the respondents are highly dissatisfied, for educational loan
11.82 % of the respondents are highly satisfied, 51.82 % of the respondents are satisfied,
25.45% of the respondents are neutral, 9.09 % of the respondents are Dissatisfied and 1.81%
of the respondents are highly dissatisfied.

TABLE 2.1.11

OVERALL SATISFACTION TOWARDS EDUCATIONAL FACILITIES

 SATISFIED
OVERALL NO.OF.RESPONDENTS PERCENTAGE(%)
YES 97 88.18
NO 13 11. 82
TOTAL 110 100

CHART 2.1.11

OVERALL SATISFACTION TOWARDS EDUCATIONAL FACILITIES

OVERALL SATISFACTION OF
EDUCATIONAL FACILITIES
100.00 88.18

80.00

60.00

40.00

20.00 11.82

0.00
YES NO

INFERENCE:

From the above table it is inferred that 88.18% of respondents are satisfied with the overall
educational facility provided and 11.82% of the respondents are not satisfied with the overall
educational facility.

TABLE 2.1.12

SATISFACTION LEVEL TOWARDS CANTEEN FACILITIES

HIGHLY HIGHLY
CANTEEN SATISFIED SATISFIED NEUTRAL DISSATISFIED DISSATISFIED TOTAL
QUALITY OF
FOOD 17 66 17 5 5 110
PERCENT(%) 15.45 60 15.45 4.54 4.54 100
QUANTITY
OF FOOD 14 63 27 6 0 110
PERCENT(%) 12.73 57.27 24.55 5.45 0 100
 PRICE 17 60 26 6 1 110
PERCENT(%) 15.45 54.55 23.64 5.45 0.9 100

CHART 2.1.12

SATISFACTION LEVEL TOWARDS CANTEEN FACILITIES

70
60
50
40 QUALITY OF FOOD
30 QUANTITY OF FOOD
20 PRICE
10
0
HIGHLY SATISFIED NEUTRAL DISSATISFIED HIGHLY
SATISFIED DISSATISFIED

INFERENCE:

From the above table it is inferred that for quality of food 15.45 % of the respondents are
highly satisfied, 60% of the respondents are satisfied, 15.45 % of the respondents are neutral,
4.54 % of the respondents are Dissatisfied and 4.54 % of the respondents are highly
dissatisfied, for quantity of food 12.73 % of the respondents are highly satisfied, 57.27% of
the respondents are satisfied, 24.55% of the respondents are neutral, 5.45 % of the
respondents are Dissatisfied and 0 % of the respondents are highly dissatisfied, for price of
the food 15.45 % of the respondents are highly satisfied, 54.54 % of the respondents are
satisfied, 23.64 % of the respondents are neutral, 5.45 % of the respondents are Dissatisfied
and 0.90 % of the respondents are highly dissatisfied.

TABLE 2.1.13

OVERALL SATISFACTION LEVEL TOWARDS CANTEEN FACILITIES

OVERALL
SATISFACTION NO.OF.RESPONDENTS PERCENTAGE(%)

YES 87 79.09

NO 23 20. 91
 TOTAL 10 100

CHART 2.1.13

OVERALL SATISFACTION LEVEL TOWARDS CANTEEN FACILITIES

OVERALL SATISFACTION OF
CANTEEN FACILITIES

20.91

YES
NO

79.09

INFERENCE:

From the above table it is inferred that 79.09% of respondents are satisfied with the overall
canteen facility provided and 20.91% of the respondents are not satisfied with the overall
canteen facility.

TABLE 2.1.14

PERSONS AVAILING HOUSING LOANS:

AVAILING HOUSING
LOAN NO.OF.RESPONDENTS PERCENTAGE(%)

YES 78 70. 91

NO 32 29. 09

TOTAL 110 100

CHART 2.1.14

PERSONS AVAILING HOUSING LOANS:

 AVAILING HOUSING LOAN

29.09

YES
NO

70.91

INFERENCE:

From the above table it is inferred that 70.91% of the respondents are availing housing loan
and 29.09 % of the respondents are not availing housing loan.

TABLE 2.1.15

SATISFACTION TOWARDS HOUSING FACILITY:

SATISFIED
HOUSING NO.OF.RESPONDENTS PERCENTAGE(%)

YES 62 56.36

NO 48 43.64
TOTAL 110 100

CHART 2.1.15

SATISFACTION TOWARDS HOUSING FACILITY:

 SATISFACTION TOWARDS
HOUSING FACILITY

43.64 YES

56.36 NO

INFERENCE:

From the above table it is inferred that 56.36% of respondents are satisfied with the housing
facility provided and 43.64% of the respondents are not satisfied with the housing facility
provided.

TABLE 2.1.16

RECREATION FACILITY THAT VALUES MOST:

RECREATION NO OF
FACILITY RESPONDENTS PERCENTAGE(%)
HOLIDAY
HOMES 70 63. 64
CLUBS 26 23. 64
SPORTS EVENTS 14 12.72

TOTAL 110 100

CHART 2.1.16

RECREATION FACILITY THAT VALUES MOST:

 RECREATION THAT BENEFITS MOST

12.73

23.64
HOLIDAY HOMES
63.64
CLUBS
SPORTS EVENTS

INFERENCE:

From the above table it is inferred that 63.64 % of the respondents values Holiday Homes as
beneficial,23.64% of the respondents values clubs as beneficial recreation and 12.73 % of the
respondents values sports events as a beneficial recreation .

TABLE 2.1.17 :RATING FOR INTRAMURAL FACILITIES

FACILITIES 1 2 3 4 5 6 7 8 9 10 TOTAL
DRINKING WATER 66 16 14 5 4 1 2 2 0 0 110

PERCENTAGE% 60.00 14.55 12.73 4.55 3.64 0.91 1.82 1.82 0.00 0.00 100
SEATING
ARRANGEMENTS 51 35 11 2 2 3 1 2 1 2 110

PERCENTAGE% 46.36 31.82 10.00 1.82 1.82 2.73 0.91 1.82 0.91 1.82 100
FIRST AID
APPLIANCES 12 16 20 26 14 4 5 3 6 4 110

PERCENTAGE% 10.91 14.55 18.18 23.64 12.73 3.64 4.55 2.73 5.45 3.64 100

LATRINES&URINALS 5 12 20 25 15 15 5 9 0 4 110

PERCENTAGE% 4.55 10.91 18.18 22.73 13.64 13.64 4.55 8.18 0.00 3.64 100

SPITTOONS 5 6 14 15 12 11 15 8 8 16 110

PERCENTAGE% 4.55 5.45 12.73 13.64 10.91 10.00 13.64 7.27 7.27 14.55 100
LIGHTING 45 18 13 10 13 2 5 1 1 2 110

PERCENTAGE% 40.91 16.36 11.82 9.09 11.82 1.82 4.55 0.91 0.91 1.82 100

WASHING PLACE 5 7 7 12 18 19 20 10 7 5 110

PERCENTAGE% 4.55 6.36 6.36 10.91 16.36 17.27 18.18 9.09 6.36 4.55 100

CHANGING ROOMS 2 10 3 5 9 10 17 27 14 13 110

PERCENTAGE% 1.82 9.09 2.73 4.55 8.18 9.09 15.45 24.55 12.73 11.82 100

REST ROOMS 3 7 5 6 8 10 9 20 23 19 110

PERCENTAGE% 2.73 6.36 4.55 5.45 7.27 9.09 8.18 18.18 20.91 17.27 100

CANTEEN 20 15 9 9 7 15 6 4 9 16 110

PERCENTAGE% 18.18 13.64 8.18 8.18 6.36 13.64 5.45 3.64 8.18 14.55 100

CHART 2.1.17

RATING FOR INTRAMURAL FACILITIES:

70.00

60.00
RANK 1
50.00
RANK 2
40.00 RANK 3
30.00 RANK 4
RANK 5
20.00
RANK 6
10.00 RANK 7

0.00 RANK 8
RANK 9
RANK 10

INFERENCE:
From this table it is inferred that 60% of the respondents rated first for Drinking water ,31.82
% of the respondents rated second for seating arrangement,11.82 % of the respondents rated
third for lighting,18.18% of the respondents rated fourth for first aid appliances,13.64% of
the respondents rated fifth for latrines & urinals,13.64% of the respondents rated six
forcanteen,18.18% of the respondents rated seven for washing place,7.27% of the
respondents rated eight for spittoons,12.73% of the respondents rated nine for changing
rooms and 17.27% of the respondents rated ten for rest rooms.

TABLE 2.1.18

BENEFITS OF EMPLOYEE WELFARE

BENEFITS 1 2 3 4 5 TOTAL
CREATS
EFFICIENCY 58 30 5 7 10 110
PERCENTAGE(%) 52.72 27.27 4.54 6.36 9.09 100
IMP PHY&
MENTAL
HEALTH 29 44 19 12 6 110
PERCENTAGE(%) 26.36 40 17.27 10.90 5.45 100
INCREASE
STANDRD OF
LIVING 34 38 24 10 4 110
PERCENTAGE(%) 30.90 34.54 21.81 9.09 3. 64 100
LOYALTY
TOWARDS THE
WORK 27 33 14 21 15 110

PERCENTAGE(%) 24. 55 30 12.72 19.09 13.63 100

PROMOTE
HEALTHY IR 28 22 27 23 10 110

PERCENTAGE(%) 25.45 20 24. 55 20.90 9.09 100

CHART 2.1.18

BENEFITS OF EMPLOYEE WELFARE

60

50

40
CREATS EFFICIENCY
IMP PHY& MENTAL HEALTH
30
INCREASE STANDRD OF LIVING
LOYALTY TOWARDS THE WORK
20
PROMOTE HEALTHY IR

10

0
1 2 3 4 5

INFERENCE:
From this table it is inferred that for 52.73 % of respondents welfare creates efficiency
towards work,for 40% of the respondents welfare improves Physical and Mental health, for
24.55% of the respondents welfare promotes healthy Industrial relationship, for 19.09% of
the respondents welfare creates Loyalty towards the work and for 4% of respondents welfare
increases standard of living.

TABLE 2.1.19

WELFARE PROVIDES MOTIVATION:

MOTIVATIONAL NO.ON
FACTOR RESPONDENTS PERCENTAGE(%)

YES 72 65.45

NO 38 34.55

TOTAL 110 100

CHART 2.1.19

WELFARE PROVIDES MOTIVATION:

 MOTIVATIONAL FACTOR

34.55
YES
NO
65.45

INFERENCE:

From the above table it is inferred that for 65.45% of respondents welfare act as a
motivational factor and for 34.55% of respondents welfare is not acting as a motivational
factor

TABLE 2.1.20

FREQUENCY OF GETTING FEEDBACK:

FREQUENCY OF GETTING
FEEDBACK NO.OF RESPONDENTS PERCENTAGE(%)
OFTEN 20 18.18
OCCASIONALLY 74 67.27
NEVER 16 14.55
TOTAL 110 100

CHART 2.1.20

FREQUENCY OF GETTING FEEDBACK

 FREQUENCY OF GETTING FEEDBACK

14.55 18.18

OFTEN
OCCASIONALLY
NEVER

67.27

INFERENCE:

From the above table it is inferred that 67.27% of respondents are occasionally asked for the
feedback about the welfare measures,18.18% of respondents are often asked for the feedback
and 14.55 % of the respondents are never asked for the feedback.

TABLE 2.1.21

MODE OF DETERMINING WELFARE REQUIREMENTS:

DETERMINING THROUGH NO.OF.RESPONDENTS PERCENTAGE(%)

OBSERVATION 20 18.18
SUGGESTIONS 44 40.00
PERFORMANCE 37 33.64
INTERVIEW 9 8.18
TOTAL 110 100

2.1.21

MODE OF DETERMINING WELFARE REQUIREMENTS:

 DETERMINING WELFARE
REQUIREMENTS
8.18
18.18
33.64
40.00 OBSERVATION
SUGGESTIONS
PERFORMANCE
INTERVIEW

INFERENCE:

From the above table it is inferred that 18.18% the welfare requirement is determined by
observation, 40% the welfare requirement is determined by suggestion, 8.18% the welfare is
determined by interview and 33.64% the welfare requirement is determined by performance.

TABLE 2.1.22

SATISFACTION OF OVERALL WELFARE MEASURES:

SATISFIED
WITH OVERALL PERCENTAGE(
WELFARE MEASURES NO.OF.RESPONDENTS %)
YES 72 65.45
NO 38 34.55
TOTAL 110 100

CHART 2.1.22

SATISFACTION OF OVERALL
WELFARE MEASURES
 OVERALL SATISFACTION TOWARDS
WELFARE MEASURES

34.55

YES
NO
65.45

INFERENCE: From the above table it is inferred that 65.45% of the respondents are
satisfied with overall welfare measures provided and 34.55% of the respondents are not
satisfied with overall welfare measures provided.

2.2 STATISTICAL ANALYSIS

2.2.1 WEIGHTED AVERAGE

AIM:

To find out the employees opinion towards rating the various Medical facilities

Table 2.2.1.1

Satisfaction level towards various Medical facilities

Medical Highly satisfied Neutral Dissatisfied Highly

facilities satisfied Dissatisfied
Routine 27 56 16 7 4
checkup(X1)
First aid(X2) 13 55 32 4 6

Medicine 18 60 25 3 4
Supplied(X3)
 Ambulance 14 54 32 5 5
service(X4)

Rank 1 2 3 4 5
Weight(W) 5 4 3 2 1

X1 WX1 X2 WX2 X3 WX3 X4 WX4

27 135 13 65 18 90 14 70
56 224 55 220 60 240 54 216
16 48 32 96 25 75 32 96
7 14 4 8 3 6 5 10
4 4 6 6 4 4 5 5
∑WX1=425 ∑WX2=395 ∑WX3=415 ∑WX4=397

∑W=(5+4+3+2+1)=15

WEIGHTED AVERAGE=(∑WXi) / (∑W)

WEIGHTED AVERAGE=(∑WXi) / (∑W)

(Where i=1,2,3,4….)

W1=425/15=28.33

W2=395/15=26.33

W3=415/15=27.67

W4=397/15=26.47

MEDICAL FACILITIES WEIGHTED RANK

AVERAGE
Routine checkup 28.33 1

First aid 26.33 4

 Medicine 27.67 2
Supplied
Ambulance service 26.47 3

CONCLUSION:

It is concluded that most of the respondents said that the company provides the best routine
check up facility to the respondents. weightage given fro routine check up is 28.33,
,weightage given for Medicine supplied is 27.67 ,weightage given for ambulance service is
26.47 and weightage given for first aid is 26.33

AIM:

To find out the employees opinion towards rating the various Educational facilities

Table 2.2.1.2

Satisfaction level towards various Educational facilities

Educational Highly satisfied Neutral Dissatisfied Highly

facilities satisfied Dissatisfied
Reimbursement 33 56 15 5 1
of Tuition
Fee(X1)
Scholarship(X2) 17 57 29 6 1
Educational 13 57 28 10 2
loan (X3)

Rank 1 2 3 4 5
Weight(W) 5 4 3 2 1
 X1 WX1 X2 WX2 X3 WX3
33 165 17 85 13 65
56 224 57 228 57 228
15 45 29 87 28 84
5 10 6 12 10 20
1 1 1 1 2 2
∑WX1=445 ∑WX2=413 ∑WX3=399

∑W=(5+4+3+2+1)=15

WEIGHTED AVERAGE=(∑WXi) / (∑W)

(Where i=1,2,3,4….)

WEIGHTED AVERAGE=(∑WXi) / (∑W)

W1=445/15=29.67

W2=413/15=27.53

W3=399/15=26.60

EDUCATIONAL WEIGHTED RANK

FACILITIES AVERAGE

Reimbursement of Tuition 29.67 1

Fee

Scholarship 27.53 2

Educational loan 26.60 3

CONCLUSION:
It can be concluded that most of the respondents are satisfied with the reimbursement of
tuition fee provided by the company.the weightage given for Reimbursement of tution fee is
29.67,weightage given for scholarship is 27.53 and thw weightage given for Educational loan
is 26.60.

2.2.2 ONE WAY ANOVA

AIM: To find out the amount of variation within each of these samples ,relative to the
amount of variation between the samples regarding the rank assigned by the employees about
various facilities.

TABLE 2.2.2.1 RATING OF FACILITY BENEFITS

Facilities 1 2 3 4 5
Medical 50 39 7 6 8
Education for 29 50 19 7 5
children

Housing 24 28 40 8 10
Travelling 12 13 26 20 39
Recreation 13 14 28 33 22
TOTAL 128 144 120 74 84

HYPOTHESIS (H0): There is no difference in rank assigned by respondents for various

facilities.

HYPOTHESIS (H1): There is difference in rank assigned by respondents for various

facilities.

T=Total of all the individual values of n items.

Here , T=550 and n=25, k=5

Correction factor=(T)2/n=(550*550)/25

=12,100

Total SS(sum of squares)=sum of squares of all the observations - (T)2/n

=∑Xij2-(T)2/n

SST=502+392+72+62+82+292+502+192+72+52+242+282+402+82+102+122+132+262+202+

392+132+142+282+332+222 -12100

=16702-12100

= 4602

SS BETWEEN=∑(Tj)2/nj --(T)2/n

= (128) 2/5+(144) 2/5+(120) 2/5+(74) 2/5+(84) 2/5

=3276.8+4147.2+2880+1095.2+1411.2

=12810.40 -12100

=710.4

SS WITHIN==∑Xij2 - ∑(Tj)2/nj

= 16702-12810.40

= 3891.6

ONE –WAY ANOVA TABLE

SOURCES SUM OF DEGREES MEAN SQUARE F-ratio F-RATIO

OF SQUARES OF (5% F-
VARIATION FREEDOM limit)

BETWEEN 710.4 (k-1) 710.4/4=177.6 177.6/194.58 F(4,20)

SAMPLES (5-1)=4 =0.9127 =2.87

WITHIN 3891.6 (n-k) 3891.6/20=194.58

SAMPLES (25-5)=20
TOTAL 4602 (n-1)
(25-1)=24

At 5% level of significance,the tabulated value is 2.87

Calculated value =0.9127

Therefore ,
Calculated value(0.9127) < tabulated value(2.87)

Hence ,H0 is accepted and H1 is rejected.

CONCLUSION:

It was observed that there is no significant difference in rank assigned by respondents for
various

Facilities.

AIM: To find out the amount of variation within each of these samples ,relative to the
amount of variation between the samples regarding the rank assigned by the employees about
various facilities.

TABLE 2.2.2.2 BENEFITS OF EMPLOYEE WELFARE

BENEFITS 1 2 3 4 5
Creates 58 30 5 7 10
efficiency
towards work
Improves 29 44 19 12 6
physical &
Mental health
Increases the 34 38 24 10 4
standard of
living
Loyalty 27 33 14 21 15
towards the
work
Promote 28 22 27 23 10
healthy
industrial
relationship

HYPOTHESIS (H0): There is no variation among the respondents in rating the benefits

HYPOTHESIS (H1): There is variation among the respondents in rating the benefits.

T=Total of all the individual values of n items.

Here , T=550 and n=25, k=5

Correction factor=(T)2/n=(550*550)/25

=12,100
Total SS(sum of squares)=sum of squares of all the observations - (T)2/n

=∑Xij2-(T)2/n

SST=582+292+342+272+282+302+442+382+332+222+52+192+242+142+272+72+122+102+212+

232+102+62+42+152+102 -12100

=16354-12100

= 4254

SS BETWEEN=∑(Tj)2/nj --(T)2/n

= (176) 2/5+(167) 2/5+(89) 2/5+(73) 2/5+(45) 2/5

=6195+5577.8+1584.2+1065.8+405-12100

=14828-12100

=2728

SS WITHIN==∑Xij2 - ∑(Tj)2/nj

= 16354-14828

= 1526

ONE –WAY ANOVA TABLE

SOURCES SUM OF DEGREES MEAN SQUARE F-ratio F-RATIO

OF SQUARES OF (5% F-
VARIATION FREEDOM limit)

BETWEEN 2728 (k-1) 2728/4= 682 682/76.3 F(4,20)

SAMPLES (5-1)=4 =8.93 =2.87

WITHIN 1526 (n-k) 1526/20=76.3

SAMPLES (25-5)=20
TOTAL 4254 (n-1)
(25-1)=24

At 5% level of significance,the tabulated value is 2.87

Calculated value =8.93

Therefore ,

Calculated value(8.93) > tabulated value(2.87)

Hence ,H0 is rejected and H1 is accepted.

3.1 FINDINGS OF THE STUDY
1) It was found that 0% of respondents belongs to less than 20 years ,25 % of respondents
belongs to 21-25 years,41% of respondents belongs to 26-35 years,26% of the respondents
belongs to 36-50 years and 8% of the respondents belongs to above 50 years.

2)67% were Male employees and 33% were Female employees.

3) 60% of respondents fall in the category of Degree/Diploma,35% of respondents fall in the

category of Post graduate, 5% of respondents fall in the category of Others.
4) 22% of respondents have 1-5 yrs experience, 39% of respondents have 6-10 yrs experience,
30% of respondents have 11-20 yrs experience, 9% of respondents have above yrs experience.
5) 15.45% of respondents are having income 10000-20000/month, 33.64% of respondents are
having income 20001-30000/month, 38.18% of respondents are having income 30001-
40000/month, 12.73% of respondents are having income 40001-50000/month and 0% of
respondents having income above 50000/month.

6) 72.73% were aware of various welfare measures provided by the company and 27.27%
were not aware of various welfare measures provided by the company.

7) 45.45% of the respondents rated medical facility as the first most benefitted facility,
45.45% of the respondents rated educational facility as the second most benefitted facility,
36.36% of the respondents rated housing facility as the third most benefitted facility, 25.45%
of the respondents rated recreation facility as the fourth most benefitted facility and 35.45%
of the respondents rated travelling facility as the fifth most benefitted facility

8) For routine check up 24.55 % of the respondents are highly satisfied, 50.91 % of the
respondents are satisfied, for First aid 11.82 % of the respondents are highly satisfied, for
medicine supplied 16.36 % of the respondents are highly satisfied,For Ambulance service
12.73 % of the respondents are highly satisfie

9)Most of the respondents are satisfied with over all medical facility provided.

10).For the Reimbursement of tuition fee 30 % of the respondents are highly satisfied, 50.91
% of the respondents are satisfied, 13.64 % of the respondents are neutral, 4.54 % of the
respondents are Dissatisfied and 0.90 % of the respondents are highly dissatisfied, for
scholarship 15.45 % of the respondents are highly satisfied, 51.82 % of the respondents are
satisfied, 26.36% of the respondents are neutral, 5.45% of the respondents are Dissatisfied
and 0.90 % of the respondents are highly dissatisfied, for educational loan 11.82 % of the
respondents are highly satisfied, 51.82 % of the respondents are satisfied, 25.45% of the
respondents are neutral, 9.09 % of the respondents are Dissatisfied and 1.81% of the
respondents are highly dissatisfied.

11) Most of the respondents are satisfied with over all Educational facility provided.

12) For quality of food 15.45 % of the respondents are highly satisfied, 60% of the
respondents are satisfied, 15.45 % of the respondents are neutral, 4.54 % of the respondents
are Dissatisfied and 4.54 % of the respondents are highly dissatisfied, for quantity of food
12.73 % of the respondents are highly satisfied, 57.27% of the respondents are satisfied,
24.55% of the respondents are neutral, 5.45 % of the respondents are Dissatisfied and 0 % of
the respondents are highly dissatisfied, for price of the food 15.45 % of the respondents are
highly satisfied, 54.54 % of the respondents are satisfied, 23.64 % of the respondents are
neutral, 5.45 % of the respondents are Dissatisfied and 0.90 % of the respondents are highly
dissatisfied.

13) Most of the respondents are satisfied with the overall canteen facility provided

14)56.36% of respondents are satisfied with the housing facility provided and 43.64% of the
respondents are not satisfied with the housing facility provided.

15) 63.64 % of the respondents values Holiday Homes as beneficial,23.64% of the

respondents values clubs as beneficial recreation and 12.73 % of the respondents values
sports events as a beneficial recreation .

16)60% of the respondents rated first for Drinking water ,31.82 % of the respondents rated
second for seating arrangement,11.82 % of the respondents rated third for lighting,18.18% of
the respondents rated fourth for first aid appliances,13.64% of the respondents rated fifth for
latrines & urinals,13.64% of the respondents rated six forcanteen,18.18% of the respondents
rated seven for washing place,7.27% of the respondents rated eight for spittoons,12.73% of
the respondents rated nine for changing rooms and 17.27% of the respondents rated ten for
rest rooms.

17) For 52.73 % of respondents welfare creates efficiency towards work,for 40% of the
respondents welfare improves Physical and Mental health, for 24.55% of the respondents
welfare promotes healthy Industrial relationship, for 19.09% of the respondents welfare
creates Loyalty towards the work and for 4% of respondents welfare increases standard of
living.

18)Most of the employees opined that welfare measures plays as a motivational factor.
19)67.27% of respondents are occasionally asked for the feedback about the welfare
measures,18.18% of respondents are often asked for the feedback and 14.55 % of the
respondents are never asked for the feedback.

20)18.18% the welfare requirement is determined by observation, 40% the welfare

requirement is determined by suggestion, 8.18% the welfare is determined by interview and
33.64% the welfare requirement is determined by performance.

21) 65.45% of the respondents are satisfied with overall welfare measures provided and
34.55% of the respondents are not satisfied with overall welfare measures provided.

3.2 SUGGESTIONS
1. The Management has to improve the quality and adequate items of the food which is
one of the most important basic amenities and it helps to satisfy the employees.
2. The Number of spittoons provided at the work place is not sufficient, so the company
has to increase the number of spittoons which keeps the environment clean.
3. Rest room facility has to be sufficiently provided.
4. Housing facility can be improved.
5. Adequate number of first aid appliances has to be provided.