Karen Gilmore

32 Cutlass Ct, Essex, MD 21221 | | C: (410) 361-0608 | KarenBGilmore@gmail.com

SUMMARY
Dedicated and focused Administrative Assistant with 8+ years of experience in providing administrative
support to upper management. Excels at completing multiple tasks simultaneously and working with the
team to accomplish goals. Flexible and hardworking with an openness to learning and a will to succeed.

HIGHLIGHTS MS Office proficient Understands grammar

Filing Organization
Meeting Support Team Player

EXPERIENCE 08/2016 to Current Special Assistant

Dept. of Housing and Community Development – Baltimore, MD
● Manage the day-to-day calendar for the Acting Deputy Commissioner of Land
Resources and coordinate meetings.
● Handle human resource process for potential new hires.
● Coordinate interdepartmental meetings.
● Screen documents for Board of Estimates approval.
● Process mileage and expense reimbursement requests for payment.
● Greet visitors and respond to telephone and in-person inquiries.

04/2013 to 08/20016 Secretary II

Dept. of Housing and Community Development – Baltimore, MD
● Processed check requests for Land Transactions team for the purchase of property,
relocation assistance and associated fees.
● Coordinator for the agency wide submission of documents for Board of Estimates
Approval.
● Assisted with event planning, including acquiring the necessary permits.
● Submitted mileage and expense reimbursement requests for payment.

01/2010 to 04/2013 Secretary II

Dept. of Housing and Community Development – Baltimore, MD
● Served as assistant to the Supervisor of Permits & Records and the Director of the One
Stop Permit Center in the Division of Code Enforcement.
● Reviewed and processed permit applications.
● Created reports, drafted letters, and maintained records.
● Responsible for tracking, updating, and renewing records for demolition license holders.

EDUCATION Community College of Baltimore County – Essex, MD

Essex, MD 2010-Present
Major: Psychology GPA: 3.0

Western High School - Baltimore, MD

Diploma: 1995
REFERENCES
Mandy Breedlove
Asst. Director – Land Transactions
410-396-4122
Mandy.Breedlove@BaltimoreCity.gov

Teresa Stephens
Director of Marketing and Outreach
410-396-1641
Teresa.Stephens@BaltimoreCity.gov

Bishop, Willard Saunders, Jr.

Pastor – Created For So Much More Worship Center
410-984-1365
Bishsaunders@me.com