Professional Documents
Culture Documents
The Total Management Solution
The Total Management Solution
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Forging Strong Relationships
For over six decades Outrigger Enterprises Group has thrived by working
in close partnership with developers and owners of hospitality properties
throughout Asia Pacific. Together we have created a collection of some of the
finest, most competitive, most profitable resorts, hotels, and condominiums in
Asia Pacific.
Today Outrigger is continuing to expand significantly into resort destinations across the region,
leveraging its immense experience in leisure-oriented hotels and resorts to create the new successes
of the years ahead.
The fast-changing, highly-competitive leisure hospitality market requires specialized knowledge and
a strategic understanding of what builds short-, medium- and long-term success. Outrigger brings
this expertise to every project.
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About Outrigger Enterprises Group
An early pioneer in the leisure hospitality industry, Outrigger has helped define the
Pacific resort lodging industry for more than 60 years. Founded by entrepreneur Roy
Kelley (often called the “Father of Hawaii’s Modern Tourism”), Outrigger has grown
exponentially – both in size and reputation – to become one of the industry’s undisputed
leaders.
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Outrigger’s Approach
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Outrigger incorporates
cultural values from each
destination into the very fabric
of its hospitality services.
Outrigger incorporates cultural values from Unlike most large brands’ “cookie-cutter” As a multigenerational owner with nearly
each destination into the very fabric of its hotels, Outrigger creates distinctively US$1 billion in assets of its own, Outrigger
hospitality services. Wherever we operate, designed properties that express a “sense of brings an owner’s mindset of sound
Outrigger guest services employees share place”, reflecting the unique environment judgment and an emphasis on profitable
the local customs to the delight of our and culture of an area. performance.
guests.
Outrigger’s upscale portfolio includes a This “owner-operator” mentality enables
A sense of discovery is the foundation of wide range of properties – from beachfront the Group to manage hotels with extreme
travel – people leave home to experience to mountaintop, from high-rises to efficiency, with an eye to the bottom
something new, to open their eyes to the Fijian bures, and from contemporary line. Outrigger also brings this approach
world and share time with loved ones. to traditional – each capturing the very on board when managing other hotel
Respect and celebration of local ways essence of the destination. brands, improving their performance and
serve as the foundation of a hospitality competitive position.
experience guests will always remember. We create based on strategy and knowledge
– rather than formula. One of Outrigger’s
key strengths is its aptitude for conceiving
and executing unique, market appropriate
properties for each new development.
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What Sets Outrigger Apart
Beyond the unique philosophy that guides the creation and operation
of each property, Outrigger Enterprises Group offers to each partner a
blend of cutting-edge technology, award-winning sales and marketing
strategies, operational flexibility and the financial strength to move
forward effectively, swiftly and smoothly.
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Total Management Solution Technological Advantages Marketing Savvy A Flexible Approach
Outrigger offers a “Total Management In today’s hospitality world, technology Outrigger is a regional leader not only Outrigger has developed comprehensive,
Solution”. The Group develops and manages plays one of the most crucial roles in in hospitality, but in travel marketing as yet flexible, brand guidelines that ensure a
full-service hotels, condominium resorts, maximizing profitability. Outrigger insists well. The Group creates a sustainable and consistently high level of quality and guest
vacation ownership (timeshare) resorts upon being “first to market” in applying diversified demand for its leisure products experience.
and resort retail complexes. Our breadth cutting-edge technology. The Group using advanced, meticulous marketing
of experience allows us to manage any of continuously develops and implements tools and techniques and strong marketing As an integral part of its offerings,
these components, providing centralized proprietary technological solutions – partnerships. Outrigger shares its knowledge of resort
management for even the largest-scale reaching potential customers, booking hotel development – from optimum floor
developments. reservations and managing customer Outrigger has one of the most effective plans, to appealing recreation facilities,
relationships. sales and marketing forces of any to efficient back-of-the-house designs,
independent hotel and resort company. to employee training programs – to help
Outrigger’s custom-designed proprietary The Group’s websites enjoy among owners and developers create award-
software enables the company to: the highest traffic of leading hospitality winning resort-focused hotels and resorts.
• Maximize web-based sales companies in the Asia Pacific region,
• Optimize its reservation system and its cross-sales strategies deliver high Financial Strength
The Group develops • “Connect” with both travel partners
and guests before, during and after
their stay
conversion levels and premium rates.
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Outrigger Hotels & Resorts Outrigger Condominium Collection Wyndham Vacation Ownership Ala Moana Hotel
Located in some of the most desirable Outrigger’s Condominium Collection Outrigger Resort Club – offered via an Honolulu’s Landmark Hotel is a
resort destinations in Hawaii, Guam, Fiji, features resort condominiums for the alliance with Wyndham Vacation contemporary urban hotel with over 1,000
Australia, Bali and Thailand, with other upscale, independent traveler. The Ownership, the world’s largest timeshare rooms and suites next to the world’s largest
locations to follow, the Outrigger Hotels Collection offers the comfort of fully- company – features a premier collection of open-air shopping mall and across the
& Resorts brand offers guests deluxe furnished, apartment-style accommo- vacation ownership developments in Hawaii street from the Hawaii Convention Center.
accommodations and superior service dation in distinctive resort destinations. and other markets. This full-service hotel offers 4 restaurants,
when staying at any of the brand’s full- 3 lounges, a nightclub and more than
service oceanfront hotels and resorts. Embassy Suites® The Wyland Waikiki 15,000 square feet of meeting space.
Embassy Suites® – Waikiki Beach Walk is Hawaii’s first art-design hotel and the first
OHANA Hotels and Resorts Hawaii’s only all-suite hotel located in the Wyland-branded hotel in the world. It O-CE-N Bali by Outrigger
Mid-priced OHANA hotels are heart of Waikiki, owned and operated by boasts the largest collection of Wyland On a prime beachfront location on Legian
conveniently located next to popular Outrigger Enterprises Group. paintings, photographs and sculptures Beach, deluxe studios and one-, two- and
visitor attractions, beaches, shopping outside of his galleries. Chic interiors three-bedroom suites display a simply
and transportation so guests can make inspired by his conservation and marine- elegant contemporary style with tasteful
the most of their vacation while enjoying life themes are carried throughout the décor and state-of-the-art entertainment
an excellent value. OHANA hotels also hotel. systems.
feature top-quality staff, who are dedicated
to connecting visitors with the best that a
destination has to offer.
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Leadership
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W. David P. Carey III
President & Chief Executive Officer
Melvin Kaneshige
Executive Vice President, Real Estate and Outrigger’s Melvyn M. Wilinsky
Executive Vice President & Chief Financial
Barry Wallace
Executive Vice President, Hospitality Services
Darren Edmonstone
Senior Vice President, Asia
Development Officer
Mr. Carey is President and Chief Executive Mr. Kaneshige oversees the acquisition,
leaders believe Mr. Wilinsky provides financial guidance
Mr. Wallace is responsible for all hospitality
service operations for Outrigger and
Mr. Edmonstone is responsible for all
hospitality development and operations
passionately
Officer of Outrigger Enterprises Group. development, management and and strategic financial vision to efficiently OHANA branded hotels, resorts and for Outrigger in Asia.
disposition of the real estate assets for the manage the business affairs of Outrigger. condominiums, as well as the major chain
Prior to joining Outrigger, Mr. Carey was Outrigger group of companies as well as the hotels and unbranded hotels operated by Prior to joining Outrigger in 2005, Mr.
with the Honolulu law firm of Carlsmith
Wichman Case Mukai and Ichiki,
concentrating in corporate and real estate
acquisition of new hotel and condominium
management contracts. that strong Prior to joining the Group, he was
Vice President of Finance and Chief
Outrigger Enterprises Group.
business and community organizations, Mr. Kaneshige is currently Vice Chairman and development company; and Omni Mr. Wallace is currently the chair of the he had worked in the UK’s hospitality
including the Foundation for the Asia- and past Chairman of the Waikiki Hotels. Oahu chapter of the Hawaii Hotel & industry and the Sheraton Hotels group
Pacific Center for Security Studies, the Improvement Association; Director and Lodging Association, past President of in Australia.
Blood Bank of Hawaii, Chief Executives past Chairman of the Hawaii District A certified public accountant, Mr. the Oahu Chapter of the Hawaii Hotel
Organization, Chamber of Commerce Council of the Urban Land Institute; a Wilinsky is a member of the New York & Lodging Association, and is an active Mr. Edmonstone was born and raised
Military Affairs Council, Hawaii member of Lambda Alpha International, Society of Certified Public Accountants, member of the Better Business Bureau in Australia, where he completed his
Hotel & Lodging Association, Hawaii a land economics society; a director of the the American Institute of Certified and the Business Banking Council. education. He has completed a number
Business Roundtable, Hawaii State Bar Girl Scouts of Hawaii; and member and past Public Accountants and the Hawaii of executive development programs with
Association, Punahou School, University President of the Rotary Club of Honolulu. Society of Certified Public Accountants. A native of Connecticut, Mr. Wallace is institutions and has a background in
of Hawaii College of Business, Urban He is also a member of the American and a graduate and active alumnus of Yale finance.
Land Institute and the Young Presidents Hawaii State Bar Associations and the Mr. Wilinsky holds a bachelor’s degree in University.
Organization. American Planning Association. history and a master’s degree in business
from Long Island University.
Mr. Carey has a B.S. in electrical Mr. Kaneshige was born and raised in
engineering from Stanford University, Hawaii and holds a bachelor’s degree cum
a J.D. cum laude and an M.B.A. with laude from Harvard University and a law
distinction from Santa Clara University. degree and master’s degree in city planning
from the University of Pennsylvania.
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Outrigger Enterprises Group’s
Commitment
With its proven experience and knowledge in resort development and operations, its
worldwide marketing and sales network, and its values-based, employee-focused
approach, Outrigger is committed to offering the best “Total Management Solution”
for every aspect of any leisure lodging or hospitality services project. Most importantly,
Outrigger is committed to your success.
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Contact Us
Please visit our websites at www.outriggerenterprisesgroup.com and www.outrigger.com
Or contact:
Darren J. Edmonstone
Senior Vice President, Asia
Email: darren.edmonstone@outrigger.com
Honolulu:
Outrigger Enterprises Group
2375 Kuhio Avenue
Honolulu, Hawaii 96815-2939 USA
Phuket:
Outrigger Hotels and Resorts – Asia
No.1 Pasak-Koktanod Road, Cherngtalay
Thalang, Phuket 83110 Thailand
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