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Likert
instrument measures the effectiveness of the training and development program that
the company has in increasing employee retention. This profile has the following
arbitrary ratings:
1 1.00-1.49 Never
2 1.50-2.49 Seldom
3 2.50-3.49 Sometimes
4 3.50-4.49 Often
5 4.50-5.00 Always
information on the profile of the respondents as to their age, gender, civil status,
service; part two, the effectiveness of training and development programs based on the
employee’s perception in terms of hard skills and soft skills; part three, the effectiveness
of the development program in based on employee performance; part four, are the
is validated through the help of a professor, Continental Sales, Inc.’s Human Resource