Six Sigma

eCourses
THE FUTURE OF SIX SIGMA WEB-BASED
TRAINING HAS ARRIVED

Introduction to SPC

Section 1: A Short History of SPC

Section 2: Types of Control Methods
Section 3: Run Charts vs. Control Charts
Section 4: Types of Control Charts
Section 5: Constructing a Control Chart
Section 6: Interpreting Control Charts

© 1999-2005 Breakthrough Management Group, Inc. CONFIDENTIAL. Any Reproduction or Dissemination Strictly Prohibited. All Rights Reserved© September 03, Breakthrough
Management Group. Unpublished proprietary work available only under license. All rights reserved.
Intro to SPC

Module Objectives

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Page 2 of 41
Intro to SPC

Section 1: A Short History of SPC

SPC - A Short History

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Intro to SPC

Shewhart's Fundamental SPC Ideas

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Intro to SPC

Shewhart's Fundamental SPC Ideas

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Intro to SPC

Shewhart's Improvement Cycle

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Intro to SPC

Section 2: Types of Control Methods

DMAIC Roadmap

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Intro to SPC

What is a Control Method?

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Page 8 of 41
Intro to SPC

Error Conditions vs. Defects

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Intro to SPC

Ranking and Definition of Control Methods

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Intro to SPC

Ranking and Definition of Control Methods - Continued

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Intro to SPC

Control Method Examples

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Intro to SPC

Section 3: Run Charts vs. Control Charts

Run Charts

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Intro to SPC

Smith vs. Jones (Activity)

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Intro to SPC

Smith vs. Jones - Explanation - Part 1

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Intro to SPC

Smith vs. Jones - Explanation - Part 2

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Intro to SPC

Smith vs. Jones - Explanation - Part 2

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Intro to SPC

Run Chart Limitations

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Intro to SPC

Control Charts

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Intro to SPC

Benefits of Control Charts

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Intro to SPC

Section 4: Types of Control Charts

Types of Data

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Page 21 of 41
Intro to SPC

Chart Selection Flowchart

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Intro to SPC

Attribute Charts for Defectives

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Intro to SPC

Attribute Charts for Defects

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Intro to SPC

Variable Charts for Sub-grouped Data

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Intro to SPC

Variable Charts for Individual Observations

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Intro to SPC

SPC Charts for Animal Crackers (Activity)

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Intro to SPC

Section 5: Constructing a Control Chart

Utility Customer Service Center

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Intro to SPC

Constructing an Xbar and R Chart

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Intro to SPC

Xbar and R Charts - Gather the Data

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Intro to SPC

Xbar and R Charts - Plot the Data

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Intro to SPC

Xbar and R Charts - Calculate the Control Limits

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Intro to SPC

Control Limits vs. Spec Limits

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Intro to SPC

Section 6: Interpreting Control Charts

Points Outside the Control Limits

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Intro to SPC

Groups of Points On One Side

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Intro to SPC

Increasing and Decreasing Trends

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Intro to SPC

Zone Definitions

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Intro to SPC

The Eight Rules

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Intro to SPC

Application of Control Chart Rules (Activity)

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Intro to SPC

The Point

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Intro to SPC

Module Review

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