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Peoria Rivermen

Social Media Analysis


Mike Muto & Will Quinn
Peoria Rivermen
- Based out of Peoria, Ill.
- Members of the Southern Professional Hockey League
- Members since 2013
- Regular season champions in 2014-15, and 2015-16 seasons
- SPHL is a minor hockey league based mostly in the southeastern United States
- Currently 10 teams in SPHL
Overview
Purpose

Research Methodology

Results

Recommendations
Purpose
To analyze the effectiveness of the social media posts on Facebook and Twitter for the
Peoria Rivermen hockey team.
Research Methodology
- Facebook

- Tracked: Date, time posted, post type, shares, likes, comments, and type of media attached

- Twitter

- Tracked: Date, post summary, retweets, favorites, replies, type of media attached
Terminology
Link - Hyperlink to a story located on the Rivermen website

Graphic - Picture that has been altered in anyway or contains text

Picture - Action shot taken during play

Video - Any video content, usually video highlights after a game has concluded
Facebook
- Quick facts
- 24,558 page likes
- 23,337 page followers
- Followed Facebook posts from October 11 - November 18th
- Beginning and end of training camp
- 10 games
- 5 home games
- 5 away games
Facebook Results
TOTALS AVERAGES W/ CONTESTS NO CONTESTS

Posts 92
Shares 28.68 6.14
Shares 2639
Likes 68.04 38.24
Likes 6260
Comments 20.59 3.05
Comments 1894
Average Gameday Post Types
1- Game Notes

2- Gameday Media Links

3- Papa John’s Pizza Promo (following win)

4- Post Game Story

5- Video Highlights
Facebook Fan Engagement Rate
Goal: 0.5-1.0%

Facebook

- .5% w/ contests
- .2% w/o contests
Twitter
- Quick Facts
- 7,242 twitter followers
- 15.2K tweets
- Followed in-game tweets through first five home games
- Oct. 27, Oct. 28, Nov. 3, Nov. 4, Nov. 18
Totals Average per
Game

Tweets 176 Tweets 35.2

Retweets 30 Retweets 6

Favorites 258 Favorites 51.6

Replies 11 Replies 2.2


Tweets Retweets Favorites Replies

Posts w/ Media 93 20 201 7

Posts w/o Media 83 10 57 4


Twitter Fan Engagement Rate

Goal: 1-2%

Twitter:

- 4.12%
Facebook Recommendations

- Let the graphics do the talking.


- Simplicity is key.
- Use your website more.
- Consistency across platforms.
Tweet Suggestions
Twitter Recommendations
- Tag players
- Tweet during away games
- Media generates interaction
- Single hashtag across all platforms
Questions?

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