BIANCA MONTALVO

52040 Avenida Villa La Quinta CA, 92253 · (760)989-7889

Bianca.montalvo15@gmail.com

EXPERIENCE
OCTOBER 2016 – PRESENT
APPAREL ASSOCIATE, DICK’S SPORTING GOODS
Create a world-class customer experience by providing passionate customer service and selling through
customer engagement, specifically (but not limited to) our Apparel Departments. Uphold company standards
for merchandise presentation of the best apparel and equipment brands in sporting goods. Demonstrate ability
to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or
activity. Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit
cards, and other seasonal promotions

2014 – 2015
EISENHOWER MEDICAL CENTER, RANCHO MIRAGE, CA
Job shadow at Eisenhower Medical Center through the Medical Health Academy. Shadowed a Technician in the
Emergency Room for four hours, twice a week. Changed bed linens, monitor the computer of the patients that
were arriving. Shadow a Registered Nurse in the Nuclear Medicine Department and Radiology Department.
Observed CT Scans, MRI's, and a PICC Line insertion

SEPTEMBER 2013 – 2016

BORUNDA INSURANCE INC. COACHELLA, CA
Conduct and handle cash payment for different insurance providers. Answer multiple phone calls, fax and file
paperwork. Use FSC Rater software. Process DMV

2013 – 2015
HOSPITALITY, ST. FRANCIS OF ASSISI, LA QUINTA, CA
Every first Sunday of the month I volunteer at church for 3 hours. My duties during hospitality are to help serve
the nachos or fruit punch after mass to the members of the church. I also go with the main coordinator to help
her take care of the children during mass.

EDUCATION
JUNE 2016
HIGH SCHOOL DIPLOMA, LA QUINTA HIGH SCHOOL
•Medical Health Academy
•Overall GPA: 3.34

SKILLS
 Excellent Communication Skills
 Proficient in Microsoft Excel, PowerPoint and Word
ACTIVITIES
 Spanish (Fluent) in speaking and writing.
 Internship at LifeStream, La Quinta, CA in 2015/2016. I would go four days a week from
1pm-4pm at lifestream which is a blood bank. There I work in the PMD office sending out the
blood draw schedule, help put it the blood that was transferred to hospitals into excel
spreadsheets and many more jobs I had a total of 300 hours