UNIVERSITY OF CAPE TOWN

CHANGE MANAGEMENT
ONLINE SHORT COURSE
Develop a practical toolkit to solution design in the form of change management from UCT.
ABOUT THIS COURSE
A top trend expected in 2018 is the continued evolution and maturation of the practice, change management.
Companies are expected to recognise the full impact of change management as a key organisational tool.*
In this Change Management course, you can expect to gain knowledge and skills needed to select an effective
and timeless change management approach. You will learn to identify the alignment between planned change
and the business’s strategy, and carry out your change management plan within your industry.
*Prosci

8 weeks R12,900 7-10 hours/week

(excluding orientation) of self-paced learning,
entirely online

WHAT YOU’LL ACCOMPLISH

• Create a case for change and identify a strategy to communicate it effectively within your organisation
• Understand the benefit of creating a resistance management plan for a strategic change initiative
• Distinguish the impact of climate and culture on the development of a change management plan
• Create an implementation plan for a strategic change initiative
• Understand the relationship between project management and change management

Change happens at a faster pace than ever before and we find

ourselves either being the drivers of change or being driven by it.
This course will enable you to confidently drive change in a conscious,
ethical and sustainable way whether you are a leader, a professional
specialist, a business owner or a community member having a heart
for social change.

- RENTIA LANDMAN, INDUSTRIAL PSYCHOLOGIST AND HEAD TUTOR

ON THE CHANGE MANAGEMENT ONLINE SHORT COURSE

UCT CHANGE MANAGEMENT ONLINE SHORT COURSE

THIS COURSE IS FOR YOU IF:
 

You want to empower yourself and the people in your organisation with the skills
needed to build enterprise change competency with a people-based approach

You want to lead the opportunity to anticipate and address change proactively
with the goal of remaining competitive and relevant

You’re a working professional hoping to break into senior management or leadership

roles and want your commitment to change management to be recognised
with a certificate from UCT

Certificates of completion are issued in your legal name upon successfully completing a course according to the course
completion criteria outlined during the course. No certificate will be issued to you if you do not meet the stipulated requirements
for the award of a certificate.

WHO SHOULD TAKE THIS COURSE?

Change management is the discipline that guides how we prepare, equip and support individuals to successfully
adopt change in order to drive organisational success and outcomes. If you are a professional hoping to learn
practical skills on how to plan, implement, and embed change in an organisation this change management course
will give you the means to do just that. Professionals who are currently in a position of management, will also find
benefit in equipping themselves with change management skills by learning from industry experts with years
of experience in the industry. You’ll have the opportunity to successfully determine a case for change,
and articulate the case for change to stakeholders, which will allow organisations to prepare and manage
change effectively.

It has been said that Change Management is both a science and an

art. This course will provide you with sound theoretical knowledge and
practical skills focused on the science of change management achieved
through exposure to variety of change models and approaches.

- RENTIA LANDMAN, INDUSTRIAL PSYCHOLOGIST AND HEAD TUTOR

ON THE CHANGE MANAGEMENT ONLINE SHORT COURSE

UCT CHANGE MANAGEMENT ONLINE SHORT COURSE

WHAT
YOU’LL LEARN WHAT IS THE
UNIVERSITY OF
CAPE TOWN?
This online course integrates rich, interactive media such as videos,
Learn more about UCT
infographics, and e-learning activities as well as traditional didactic
components such as written study guides (course notes).
There are also opportunities for collaborative learning through
discussion forums. The following modules contribute
to the holistic approach your learning path takes:

ORIENTATION MODULE
WELCOME TO YOUR ONLINE CAMPUS
This essential module is released prior to Module 1 and sets
you up for success in later modules.
Explore the navigation and tools of your Online Campus,
become comfortable with your new online classroom, meet your
Success Team, and get to know your fellow classmates.

MODULE 1
MAKING THE CASE FOR CHANGE
• Recognise the context for change in the modern
business landscape
• Discuss Gleicher’s formula for change
• Identify strategies that communicate change,
anticipate resistance, and gain collegial support

MODULE 2
WINNING OVER KEY STAKEHOLDERS AND INFLUENCERS
• Identify key stakeholders and effective stakeholder
management strategies
• Identify different consulting styles for change management
• Learn how to pitch a case for change to a stakeholder

MODULE 3
DEVELOPING STRATEGIC CHANGE INITIATIVES
• Identify the need for change management intervention
• Understand the four levels of intervention in change management
and why they are effective
• Analyse the management-readiness assessment data and
correctly choose an appropriate strategic change initiative

UCT CHANGE MANAGEMENT ONLINE SHORT COURSE

 MODULE 4
VIDEO
CREATING A CLIMATE FOR CHANGE
• Identify key change models and their alignment with You might not be familiar

the change cycle. with this virtual classroom

• Explain systems theory in organisational development TAKE A TOUR

• Apply systems thinking to an organisation OF YOUR
ONLINE CAMPUS
MODULE 5
PREPARING AN IMPLEMENTATION PLAN FOR CHANGE
• Define key terms in the field of project management
• Identify the difference between project management
and change management
• Create implementation plans, objectives and cost analyses
for an organisation

MODULE 6
ADDRESSING RESISTANCE AND REMOVING BARRIERS
• Identify the different types of reactions and resistance that occur
in a changing organisation
• Understand the different approaches to minimising
an organisation’s resistance to change
• Articulate the significance of change resilience in an organisation

MODULE 7
MONITORING THE OUTCOMES OF A CHANGE INITIATIVE
• Identify the position of the change plan in an action research model
• Interpret gap analyses to assess organisations’ present state,
future state and actions
• Identify the different stages of the ethics based change model

MODULE 8
SUSTAINING CHANGE IN AN EVER-EVOLVING ENVIRONMENT
• Illustrate the use of a sustainability plan in a change initiative
• Evaluate the different stages of your change plan
• Assemble the elements that constitute a change management plan

UCT CHANGE MANAGEMENT ONLINE SHORT COURSE

WHO YOU’LL LEARN FROM
YOUR HEAD TUTOR
This subject matter expert from UCT guides the course design and appears in a number of course videos,
along with a variety of industry professionals.

MEET THE COURSE INSTRUCTOR

RENTIA LANDMAN
Industrial Psychologist and Change Consultant

Rentia studied her Bachelors, Honours and Masters degrees in Industrial Psychology at Potchefstroom
University. She has worked as a Senior Human Resources Business Partner for Direct Axis, an HR Practitioner
and Assessment Advisor for the Centre for Professional and Personal Insight at the University of Cape
Town and started her own company in 2017 called Landman Consulting where she works as an Industrial
Psychologist. Rentia has been described as an amazing leader, motivator and Project Manager due to her
integrity and fairness.

YOUR SUCCESS TEAM

GetSmarter, with whom UCT are collaborating to deliver this online course, provide a personalised
approach to online education which ensures you’re supported throughout your learning journey.

HEAD TUTOR SUCCESS MANAGER GLOBAL SUCCESS TEAM

A subject expert who’ll Your one-on-one support available Available 24/7 to solve your
guide you through during University hours (9am - tech-related and administrative
content-related challenges 5pm EST) to resolve technical queries and concerns
and administrative challenges

UCT CHANGE MANAGEMENT ONLINE SHORT COURSE

A POWERFUL
COLLABORATION
Since 2007, The University of Cape Town (UCT) has partnered
with South Africa’s leading online education company,
GetSmarter, to take the University’s world-class education online.
The move towards delivering education through the online model
is strongly driven by the University’s goal to broaden access
to education from Africa’s leading University to those who
previously would not have been able to access it due
to geographical constraints. UCT’s scope extends to all areas
of sub-Saharan Africa, and all possible opportunities are being
investigated for providing both UCT and its future students
opportunities for growth.

WHAT IS THE
UNIVERSITY OF
CAPE TOWN?
Founded in 1829, UCT has a proud tradition of academic excellence
and effecting social change and development through its pioneering
scholarship, faculty and students. UCT’s reputation for excellence
is underpinned by its distinctive research, led by its distinguished
faculty, many of whom are world-leaders in their field.

WHAT
IS GETSMARTER?
GetSmarter is an online education company collaborating
with leading universities to present career-focused online short
courses. GetSmarter’s high-touch, people-driven approach
to online learning — centred around the importance of human
support — has resulted in an aggregate completion rate
consistently above 90% serving more than 48,000 students over
almost a decade.

UCT CHANGE MANAGEMENT ONLINE SHORT COURSE

HOW BROWSER REQUIREMENTS
We recommend that you use Google Chrome

YOU’LL LEARN as your internet browser when accessing

Every course is broken down into manageable,
weekly modules, designed to accelerate your
learning process through diverse learning activities:
the Online Campus. Although this is not a
requirement, we have found that this browser
performs best for ease of access
to course material.
This browser can be downloaded here.

• Work through your downloadable and online

ADDITIONAL REQUIREMENTS
instructional material
Certain courses may require additional software
• Interact with your peers and learning facilitators
and resources. These additional software
through weekly class-wide forums and reviewed
and resource requirements will be communicated
small group discussions
• Enjoy a wide range of interactive content, to you upon registration and/or at the beginning

including video lectures, infographics, live polls,
and more
• Investigate rich, real-world case studies
• Apply what you learn each week to quizzes
and assignment submissions
of the course. Please note that Google, Vimeo,
and YouTube may be used in our course delivery,
and if these services are blocked in your
jurisdiction, you may have difficulty in accessing
course content. Please check with a Course
Consultant before registering for this course

TECHNICAL
if you have any concerns about this affecting
your experience with the Online Campus.

REQUIREMENTS
BASIC REQUIREMENTS
In order to complete a course, you’ll need
a current email account and access to a computer
and the internet. You should be familiar
with using a computer and accessing the internet,
as you may need to be able to read documents
in Adobe PDF Reader, view Microsoft PowerPoint
presentations, and read and create documents
in Microsoft Word. In addition, you will need
to install Adobe Flash Player to view the video
lectures, resources and activities available
in each course module. Both Adobe applications
are available for download:
Click here for Adobe Reader
Click here for Adobe Flash Player

UCT CHANGE MANAGEMENT ONLINE SHORT COURSE

 UNIVERSITY OF CAPE TOWN

CHANGE MANAGEMENT
ONLINE SHORT COURSE
Develop a case for change in achieving business outcomes before
embarking on complex performance-improvement programs.

REGISTER NOW

CONTACT US
Email: admissions@getsmarter.com | Call: +27 (0)21 447 7565
www.getsmarter.com