Discussion Guide for Port Companies

Name: ……………………………………………………………………………...………...……………
Designation: …………………………………………... ……….…………….......................................
Address: …………………………………………………………………………………………………...
Telephone: ……………………………………………..Mobile: ...……….……………………………..
Email: ………………………………………………………………………………………………………

1. Currently, how does your company manage the training needs of personnel within
the company? (excluding the freshers that are hired) What is the volume of training
courses provided for experienced professionals annually?

2. What is the proportion of the annual budget allocated for training and skill
advancement of working professionals in your company? Also, what is the budget
per candidate

3. What is the duration of these programs and what effect does absence of people on
the job create on overall productivity?

4. What are the skill gaps you see in working professionals in your company?

5. Also, to keep pace with the developments in the sector, in what skill-sets do you
need to invest to build a skilled human resource base?

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6. What are the key programs you send experienced candidates?

7. What are the key topics covered in these programs?

8. What is the profile (age/ work experience / educational qualification / relevant till
what band of hierarchy etc) of candidates who are sent for these programs?

9. What is the duration and associated fee you pay for these programs?

10. Is it important for you to send candidates for certified programs vs. others and how
much?

11. What is the program delivery models adopted for the above mentioned courses?
Mention the Merits and demerits of the same.

12. What are your expectations from these programs in terms of skills / knowledge /
delivery models etc?

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Value Proposition
13. Please fill the following with respect to your candidates opinion on expectation,
delivery gaps within the Indian port training and development space

Importance to Customers Elements Performance

Low to High Poor to Good

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