Matthew R. Smith|ms209@indiana.edu |89 Kendal Rd, Elk Grove Village, IL 60007|630.962.

4224

Profile
 Manage cross-functional relationships with various academic partners at the graduate level
 Able to positively impact recruitment and retention in higher education, leading to term-over-term growth
 Focus on developing staff in a manner which allows them to grow within their role and community
 Experience working with integrated admissions software and various learning management platforms
 Experience budgeting and forecasting five- and ten-year academic growth plans
 Experience creating learning materials using various technologies
 Build and deliver start and retention forecasts and initiate new-program launches at graduate level
 Align all efforts with organizational and academic pillars

Professional Experience
Leadership
 Lead a team of 36 admissions/retention/instructional design personnel
 Use situated context of learner experience to frame new concepts in an effort to increase retention
and application
 Over 20 years of experience leading teams ranging from 25-165+ with focus on training and
development
 Over eight years in higher education leadership
 Articulate and efficient in translating student and university needs into viable and efficient action
strategies
 Responsible for providing recommendations to university administrative leadership in an effort to
improve student engagement

Instructional Design
 Experience creating modules and course content on several learning management platforms,
including Moodle, Canvas, Blackboard and Sakai
 Create training courses for staff in collaboration with university stakeholders
 Create internal and external web-based knowledge repositories using separate modalities in order to
reach learners of varying need
 Generate, review and revise student materials, recruitment processes and retention initiatives with
demonstrated results
 Create and administer online assessments for continuing education as part of ongoing performance
evaluations within university settings
 Partner with university course developers to create synthesized assets wherein knowledge is shared
and measured across sectors

Education
Indiana University Bloomington, IN M.S. Ed., Adult Education
Roosevelt University Chicago, IL Bachelor of Arts, History

Employment
2015-Present Associate Director, Recruitment Pearson Online Learning Services Elk Grove Village, IL
2014-2015 Team Lead/Assistant Recruitment Manager Pearson Online Learning Services Elk Grove Village, IL
2010-2014 Team Lead Career Education Corporation Schaumburg, IL
2008-2010 Manager HMS Host International Chicago, IL
2006-2008 Manager Entourage Restaurant Group Schaumburg, IL
1998-2006 Assistant General Manager Clubhouse International Oakbrook, IL