ACKNOWLEDGEMENT

The completion of the project would have been a dream without the help
and support of Under Guidance of Prof. Vivek Kumar Srivastava who gave
their valuable time to me for collection of information needed for the
project.

Firstly, I would like to thanks

for their guidance at each step of my project.

I give my vote of thanks to

for their valuable support and guidance at any time when required.

And lastly, I am thankful to my parents, friends and my colleagues for their

valuable encouragement and support and to all those who inspired me in
making my dream come true of developing this project

HARDIK SINGH
MBA 4th SEMESTER
ROLL NO. : 10017527037
Enrollment No. : KA2K17/100527037
 DECLARATION

I HARDIK SINGH OF IMS MAHATMA GANDHI KASHI VIDYAPITH,

VARNASI, of MBA 4th SEM, here by declare that the Research Report having

the title "CUSTOMER SATISFACTION ON HYUNDAI MOTORS" is the outcome

of my own work and the same has not been submitted to any

university/college.

HARDIK SINGH
MBA 4th SEMESTER
ROLL NO. : 10017527037
Enrollment No. : KA2K17/100527037
 CONTENT

EXECUTIVE SUMMARY
NEED FOR STUDY
OBJECTIVE OF THE STUDY
SCOPE OF THE PROJECT
RESEARCH METHODOLOGY
INTRODUCTION
HYUNDAI CAR MODELS
REVIEW OF LITERATURE
COMPANY PROFILE
UNDERTAKING THE KEY DELIVERIES
DATA ANALYSIS & INTERPRETAION
FINDINGS
SUGGESTIONS
RECOMMENDATIONS
CONCLUSION
ANNEXURE
BIBLIOGRAPHY